Photoshop :: CS5 Crashing When Trying To Save And Open Files
Jun 30, 2012
Recently my photoshop CS5 has been playing up and often when I try to save files it will freeze at the point of clicking ok and crash. Today also it crashed when I tried to open a photoshop file.This is incredibly frustrating as I'm a graphic designer and trying to complete some urgent work but I'm getting nowhere because nothing I'm doing is saving and I have to keep starting over. It's literally crashed about 40 times the past day and I'm wasting so many hours that I just don't have.
My version as mentioned is CS5 and I updated it yesterday with no avail.
My laptop is a Mac
info if needed:
Model Name:MacBook Pro Model Identifier:MacBookPro7,1 Processor Name:Intel Core 2 Duo Processor Speed:2.4 GHz Number Of Processors:1 Total Number Of Cores:2 L2 Cache:3 MB Memory:4 GB Bus Speed:1.07 GHz Boot ROM Version:MBP71.0039.B0B SMC Version (system):1.62f6 Serial Number (system):WQ0422P1ATM Hardware UUID:92320237-011A-5454-96B7-28704CE335C0 Sudden Motion Sensor: State:Enabled
I don't think I've done anything for this to start happening it just came out of nowhere..I usually only do the same few things with the program and also havn't altered files or even the computer.
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Jun 27, 2013
I have the student version of AutoCAD 2012 on an HP laptop with Windows 7 Home Premium OS. I originally installed AutoCAD in June of 2012. It worked fine for 9 or 10 months but now whenever I select File/Open, File/Save, or File/Save As, AutoCAD stops responding and the spinning blue donut appears. AutoCAD never comes back and I have to close it from Task Manager. I uninstalled AutoCAD and reinstalled it, and the process went smoothly. However I still have exactly the same problem with the File operations. I apply Windows updates, but other than that have not made any changes to the software on the laptop. AutoCAD works fine for everything except the File operations. I am able to save with CTL/S and am able to open AutoCAD files from File Manager.
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Nov 2, 2012
Here's the error message i keep getting.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 13.0.1.0
Application Timestamp: 5022da52
Fault Module Name: Photoshop.exe
Fault Module Version: 13.0.1.0
Fault Module Timestamp: 5022da52
Exception Code: c0000005
Exception Offset: 00b1a653
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
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Jun 7, 2012
I recently installed a student version of Maya 2012 on my home computer so I didn’t have to work from college for a project, but I have run into some issues.
Not sure what is going on with my Maya but it won't open files unless I actually go to it in the browser and double click on the file. Even once I have done that I can only save over it, save as doesn't work. I also can't create or set projects. There are probably more problems but these are the ones I noticed/really need.
This is what appears in my output window:
Could not find maya.utils._guiExceptHook.
Invalid Python Environment: Python is unable to find Maya's Python modules
Python Environment:
PYTHONHOME = C:Program FilesAutodeskMaya2012in
PYTHONPATH = C:Program FilesAutodeskMaya2012in;C:/Program Files/Autodesk/MayaPlugIn2012//scripts;C:/Program Files/NVIDIA Corporation/PhysX for Maya/Maya 2012/scripts
[code]....
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Oct 8, 2013
So, Photoshop CC was working perfectly for me, up until about 3 or 4 weeks ago, when it randomly stopped letting me open up PNG files. I've been converting them in CS6 as a workaround (CS6 still functions properly), but it's getting pretty annoying...
I've also noticed that PS CC will only let me save in something like 12 or 13 different file formats; CS6 gives me close to double the file format options. CC is missing BMP, IFF, JPEG 2000, PCS, TARGA, and several other formats (not that I work with most of those, mind you, but it is a little strange that they've all just vanished...).
What's the scoop? why it would have just randomly stopped working? Maybe broken by a CC update...?
I'm running both CC and CS6 on OSX 10.7.5. CS6 has the Magic Bullet Photolooks 3rd party plugin installed, but CC doesn't have any 3rd party plugins.
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May 10, 2013
I started a project in CS5, saved it, left it open, then opened the same file in CS6. Then I started steadily working on the file in CS6 for about 20 minutes. I saved frequently while working in CS6. Then Photoshop crashed, I believe because I had several smart objects open at once. However, when I checked the file I had been saving, it was still in an identical state to when I stopped working on it in CS5. Not only that, but the "recovered file" was about 10 minutes behind in CS6.
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Sep 10, 2012
My 8 core 2.8 GHz Mac Pro has 10 GB RAM and a blank 100 GB scratch disk. Photoshop is always quick. Has been for years. Suddenly today, Photoshop is slow like molasses to open & save files. Lots of progress bars and wait cursors. Everything else on the Mac is fine. It boots quickly & normally, and other apps are happy. My boot drive, a clean installed Mountain Lion system, says S.M.A.R.T. Status: Verified. In Activity Monitor, a process with ID # 0, Kernel Task, was using 700 to 800 MB RAM, while another process, mds, with ID # 44, is using 350 MB RAM.
I should add that I booted from a backup system and its copy of Photoshop was also doing the same thing. In addition, a high level troubleshooter on Apple Discussions informed me that my present level of 500 MB RAM for Kernel Task is normal. So all I know is Photoshop is suddenly slow.
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Jul 3, 2004
I have ps 7 with image ready. Whenever I try to open a file in image ready I get the following error message.
"Could not complete this operation becuase an assertion has failed."
If I open the file in PS first and then switch to Image ready it will work but then I egt the same error message when trying to save it.
I have re-installed ps but still no luck.
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Dec 15, 2013
After using for a few weeks, I have had a few crashes, but this morning, I could not save a photo "Due to program Error" (no codes etc). Closing out that file and losing the edits, but now I cannot open any new file? Again "due to program Error". Working on Christmas cards and gifts. Running Macbook Pro with ample disk space and hard drive availibitly.
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Jun 25, 2013
Photoshop CC keeps crashing whenever I select to save or save as! Why??
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May 18, 2012
On [URL].... it says that you can convert your DDS files into TPF files, but I want to be able to open already save TPF files do I don't know how. I have also found this [URL]....which is an open source version of this progame which might hold some clues into make the TPF file openable in paint.net.
If it is possible, make a plug-in for Paint.NET to open this file format. I do not know how to code so I can't do anything about it. If not then it doesn't matter as I will try find some other way around it.
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Dec 4, 2013
I would like to be able to save all open Illustrator files at once.
For example: I am working on a series or collection of designs. Each design has multiple artboards in it that make the files rather large. I am making minute changes to each one that require grunt work. I would like to be able to open 10-20 files at a time, copy and paste the chagnes i need, hit Save All and walk away. So is there a way: a command, a script, something that does this?
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Nov 22, 2013
Is there a way or a script to save all open files in Adobe Illustrator?
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Mar 28, 2012
Is there any way to save/open files in Adobe products using the general Windows format, i.e. where you could copy & paste a folder location into your address bar. I work on multiple projects across a complex network and I have to manually navigate through all the folders each time, and I can't copy & paste a location like I could if I was browsing through Windows normally. Also you can't save favorite locations?
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Jan 22, 2013
I have only just started using AutoCad and all of a sudden my program will not open and save files anymore without, without me typing in the whole filename string. Is there a way of resetting this as it has never done this before?
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Dec 19, 2011
I just replaced the hard drive in my laptop. I have installed Coreldraw 12 again and it opens and works fine.
Problem is when I create and save a file. The file appears on the desktop ( if that is where I save it ) but it has an odd icon with a red A on the bottom corner. If I click on it, I get a "not a valid win32 application" message.
However if I open Corel12 and import the file, it appears to be fine.
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Feb 19, 2014
I work in a print shop that prints biggish stuff. I will frequently have files that postscript to close to a GB or more. Working on simple vector art with a few images in CC is not too much of a problem, but I still notice CC is slower than CS 6. The big problem is when I get a few 200mb PDF's, or files with layers of transparent PSD files in them etc, big busy files, then AI CC really bogs down, or frequently crashes altogether. CS 6 is MUCH better. I don't have the font issues, AI CC works fine with simple files. Saving & opening these big files is such a problem, I just save them back to CS 6, but that causes problems too, I do not want to, nor should I have to have 2 versions open at the same time.
I always try to optimize the files as best possible, but it is tough sometimes as they R supplied by the customer, and the time it takes. We save to a Windows Server 2008 R2 box over gigabit network, which I know is not best practice, but no choice with the sheer volume of files. Would B insane to try to keep track & copy them back & forth, and it was never a big issue with CS 6. I am the first victim in our office, but the other 3 Mac Pro's will B switching over to CC this week, and I know the operators will B crying.
Mac Pro 2.4GHZ 12 core 32GB 1TB
Mac OS X 10.7.5
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Apr 23, 2012
I have recently installed Corel X6 and have found it to be painfully slow when opening files. At first I had thought it might be a network issue so I copied the file to a local drive and experienced the same problem.
The file is only 819Kb but it takes about 3 minutes to open the file. When I first select the file in the File Open dialogue window Corel just hangs for about 1 minute. It finally responds then takes a further 2 minutes to process and open the file.
I have turned off my antivirus software as I thought this might be a file scanning issue but still the same result.
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Aug 2, 2011
I use CorelDRAW on a daily basis and recently the program takes a lot of time to open/close/save my files, or sometimes it'll simply freeze.
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Jul 25, 2013
Since we upgraded to Inventor 2012 SP1 on W7 x64 most machines cannot open or save out step or iges files. The translator shows as 'On demand' and when i save copy as the 'options' button is inactive. We just get the standard error 'Problems encountered while saving the document'.
I see lots of old posts but nothing relating specifically to stp files.
Inventor 2010
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Dec 11, 2012
I'm having a problem throught CS6 with the Open, Save, or Save As dialog boxes not opening for a period of time after clicking on the desired functions. It can take over a minute just to get the Open dialog box up to browse for a file. Eventually, the dialog boxes open, but during the time that it's trying to open, the program is unresponsive. It is happening with all of my CS6 programs. I have unistalled and reinstalled with no fix. The programs are updated.
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Mar 28, 2013
On a MacBook Pro, OSx 10.6.8. Using CS6 on .tifs, resizing the file to 600px wide - approx. 750k file - try to save for web, 80 percent quality and I get the folder screen, but it's open to "documents". Then I get spinning beachball, then CS crashes. Shuts down.
I've tried restarting, no luck. I've had this happen before and I don't remember how it got worked out. I perform this function all the time and there's nothing new in my workflow. I read in another thread about metatag conflicts, and I do process the raws in Capture One before retouching in CS6, but I've done that before without any problem.
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Nov 14, 2012
I've deleted the settings file, and restarted my computer but it still is crashing when I try to save anything.
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Aug 28, 2013
trying to save PNGs. I have had it happen six times now and again after a restart of my computer. It is weird, it saves JPEG and PSD without issue but PNG's are crashing it.
I am using Photoshop CC with all updates.
Computer is a i7 3820 with 64gig RAM and a GTX 560
OS is Windows 8
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May 27, 2012
Photoshop Cs6 not reading fonts and crashing on save for web.
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Jun 2, 2008
Photoshop seems to be opening fine, but when I try to open a file, it crashes instantly. I've tried re-installing it, but the same exact thing happens. Does anyone have any advice?
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Apr 23, 2009
I recently upgraded my Capture One software to v.4 (which included the installation of microsoft .net framework. Now Photoshop crashes when I open a jpeg file or create a new.
I did notice that when it opens the Initializing Type Tool progress bar doesn't show up and I just noticed on the blue start up window something called "Building TWAIN" - I had read in a previous thread about a TWAIN plug in attaching itself to photoshop.
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Nov 11, 2013
How do I export and import preferences? I need to trash them often because PS is crashing when I try and print. Suport only gave me this instruction and couldn;t figure out a solution - just trash my prefs.
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Apr 6, 2012
I purchased CS5.5 extended about 3 weeks ago and all was working fine. Just yesterday Photoshop started crashing whenever I try to open files. I've deleted preferences several times, validated my fonts, restarted my Mac, etc. all to no avail. Photoshop has become useless to me and it's part of how I make my living. InDesign seems to work OK but I haven't tried Illustrator yet.
Here is last night's crash report (half the time it crashes with no report).
Process: Adobe Photoshop CS5.1 [750]Path: /Applications/Adobe Photoshop CS5.1/Adobe Photoshop CS5.1.app/Contents/MacOS/Adobe Photoshop CS5.1Identifier: com.adobe.PhotoshopVersion: 12.1 (12.1x20110328.r.145) (12.1)Code Type: X86-64 (Native)Parent Process: launchd [121]
Date/Time: 2012-04-06 08:19:52.885 -0700OS Version: Mac OS X 10.6.8 (10K549)Report Version: 6
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
[code].....
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Jul 15, 2013
I was trying to open an image that had already been processed by me in CS6 on this laptop.
When i select the image that i want to open CS6 launches but then i recieve an error message saying that CS6 is unable to open the image. Frustatlingly this does not happen with every image.
One person has said to reinstall the software but i downloaded it from the Adobe site and don't wnt to end up paying twice.
System info
Processor Intel(R)Core(TM)i3-2350M @2.30Hz 2.30GHz
Installed memory Ram 8.00 (7.89 usable)
System type 64 bit
Plug ins
Alien Skin - Exposure 4
Anthropics -Portrait Proffesional
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May 29, 2013
All of the work I did and saved in AI for the past several days is gone. When I try to create a new file AI will not save any changes and crashes. I've been using CC for 9 months and it has worked great. Over the past two weeks I have had a couple of AI files that have lost everything and AI is having a problem saving anything. What do I do? I can't afford to keep losing work.
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