Photoshop :: CS6 Crashing When (save For Web)?
Mar 28, 2013
On a MacBook Pro, OSx 10.6.8. Using CS6 on .tifs, resizing the file to 600px wide - approx. 750k file - try to save for web, 80 percent quality and I get the folder screen, but it's open to "documents". Then I get spinning beachball, then CS crashes. Shuts down.
I've tried restarting, no luck. I've had this happen before and I don't remember how it got worked out. I perform this function all the time and there's nothing new in my workflow. I read in another thread about metatag conflicts, and I do process the raws in Capture One before retouching in CS6, but I've done that before without any problem.
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Jun 25, 2013
Photoshop CC keeps crashing whenever I select to save or save as! Why??
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Jun 27, 2013
I have the student version of AutoCAD 2012 on an HP laptop with Windows 7 Home Premium OS. I originally installed AutoCAD in June of 2012. It worked fine for 9 or 10 months but now whenever I select File/Open, File/Save, or File/Save As, AutoCAD stops responding and the spinning blue donut appears. AutoCAD never comes back and I have to close it from Task Manager. I uninstalled AutoCAD and reinstalled it, and the process went smoothly. However I still have exactly the same problem with the File operations. I apply Windows updates, but other than that have not made any changes to the software on the laptop. AutoCAD works fine for everything except the File operations. I am able to save with CTL/S and am able to open AutoCAD files from File Manager.
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Nov 14, 2012
I've deleted the settings file, and restarted my computer but it still is crashing when I try to save anything.
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Jun 30, 2012
Recently my photoshop CS5 has been playing up and often when I try to save files it will freeze at the point of clicking ok and crash. Today also it crashed when I tried to open a photoshop file.This is incredibly frustrating as I'm a graphic designer and trying to complete some urgent work but I'm getting nowhere because nothing I'm doing is saving and I have to keep starting over. It's literally crashed about 40 times the past day and I'm wasting so many hours that I just don't have.
My version as mentioned is CS5 and I updated it yesterday with no avail.
My laptop is a Mac
info if needed:
Model Name:MacBook Pro Model Identifier:MacBookPro7,1 Processor Name:Intel Core 2 Duo Processor Speed:2.4 GHz Number Of Processors:1 Total Number Of Cores:2 L2 Cache:3 MB Memory:4 GB Bus Speed:1.07 GHz Boot ROM Version:MBP71.0039.B0B SMC Version (system):1.62f6 Serial Number (system):WQ0422P1ATM Hardware UUID:92320237-011A-5454-96B7-28704CE335C0 Sudden Motion Sensor: State:Enabled
I don't think I've done anything for this to start happening it just came out of nowhere..I usually only do the same few things with the program and also havn't altered files or even the computer.
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Aug 28, 2013
trying to save PNGs. I have had it happen six times now and again after a restart of my computer. It is weird, it saves JPEG and PSD without issue but PNG's are crashing it.
I am using Photoshop CC with all updates.
Computer is a i7 3820 with 64gig RAM and a GTX 560
OS is Windows 8
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May 27, 2012
Photoshop Cs6 not reading fonts and crashing on save for web.
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Nov 2, 2012
Here's the error message i keep getting.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 13.0.1.0
Application Timestamp: 5022da52
Fault Module Name: Photoshop.exe
Fault Module Version: 13.0.1.0
Fault Module Timestamp: 5022da52
Exception Code: c0000005
Exception Offset: 00b1a653
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
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Nov 11, 2013
How do I export and import preferences? I need to trash them often because PS is crashing when I try and print. Suport only gave me this instruction and couldn;t figure out a solution - just trash my prefs.
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May 29, 2013
All of the work I did and saved in AI for the past several days is gone. When I try to create a new file AI will not save any changes and crashes. I've been using CC for 9 months and it has worked great. Over the past two weeks I have had a couple of AI files that have lost everything and AI is having a problem saving anything. What do I do? I can't afford to keep losing work.
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Mar 15, 2011
My Autocad MAP 2011 keeps crashing every time it does an automatic save.
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Sep 12, 2013
I posted a while ago as my AutoCAD 2012 keeps crashing when I try to save as. Well it doesn't crash as such it just freezes until I press ESC. I've also noticed it does this when I select LAYDEL.
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Oct 1, 2012
Apparently randomly, Illustrator crashes when I try to save a file that I last edited several days ago. It consistently crashes on the same file, but it doesn't seem that every file is affected. I'm running cs6 on windows 7. I've tried resetting my profile and deleting temporary files (disk cleanup) to no avail.
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Feb 7, 2012
Having trouble with AutoCAD 2012 when saving to earlier versions? I can't save it down to any other version except for 2012, without the system crashing completely. It seems to be files that have aerial xrefs in them.
Also, from time to time we get the crash when editing MText.
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Jun 5, 2013
We have two computers running AutoCAD 2013 with Windows 7 64 bit and both crash regularly on save and close with about 2/3 of the drawing files. Typically it won't crash if I have only one drawing file open and then save and close. With more than one file open the system crashes regularly on both computers. Our service pack updates are current.
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Sep 27, 2013
I am attempting to use the blob brush for the first time, but I can't seem to save my files; the programs crashes on save.
Seems very strange! I am working with CS 5 on Windows 7. i have successfully saved files that don't use the blob brush. I haven't done an exhaustive investigation into similar scenarios that might also cause a crash at save. I tested a few stable files, including renaming them. When I introduce the blob brush, the file crashes at save.
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Apr 27, 2011
I am using CorelDraw X5 and my system is Windows 7 and is a 64 bit.
Most of the time when I am drawing and go to save my file, CorelDraw X5 will freeze up (not responding) and then crash. Most of the time, I can go and restart Corel, open my file and it will have saved where I wanted it to; but sometimes it will cause me to have to use the auto-backup or just the back up file.
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Sep 3, 2013
in fact didn't know I had the time to be either.Creative Cloud is a great idea, pity it has been used to release under cooked software. The upgrade to CC has cost my department hours and hours of chargeable/billable time.URL....
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Dec 18, 2012
cleaned up the fonts and its still crashing by simply scrolling thru to find a file to open and to make matters worse, my CS2 which hardly ever crashed now crashes just opening it. I am rather beside myself, I have an iMac running 10.6.8 with 4GB of memory. I would love to copy and paste the crash report but it's not letting me do that.
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Oct 22, 2013
I am facing problem while using Save / Save As / Save for web options in my Photoshop. On clicking Save / Save As commands, my photoshop gets closed abruptly and I am losing all data. If I choose Save for Web option, the file Save dialog box appears and when I click on the 'Save' button, the application gets closed abruptly.
It was working fine yesterday. My version is bundled in the Technical Communicator suite 3.5 and I faced some problems with Adobe Acrobat, for which my IT team took support from Adobe and got it resolved just two days ago. (Case ID - 184809966)
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Dec 15, 2013
I use autocad architecture 2013 and it works just fine until the save turns to qsave whenever i want to save a drawing by save, save as and ctrl+s it works as qsave..how can I turn it back to SAVE ?
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Dec 31, 2013
I am having a catastrophic error in Inventor 2013.
When I attempt to save a drawing I have completed, I cannot save!
Can't save, save as or any other variation of save.
This is my issue every time I click save.
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Sep 5, 2013
My Photoshop CC on my Mac (10.8.4) started acting up yesterday. I have tried to validate fonts, reset fonts to default, remove preferences file, restarting, signing out and quitting CC then signing back in, uninstalling the new fonts I installed yesterday, but nothing so far has worked.
Process: Adobe Photoshop CC [2125]
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Identifier: com.adobe.Photoshop
Version: 14.0.0 (14.0.0.221)
Code Type: X86-64 (Native)
[code]....
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Jun 15, 2012
I've been running CS5 on my Win 7 64 bit Asus laptop for 6 months without an issue. All of a sudden CS5 has started to crash when I run Photomerge, view the System Info, etc.
I have updated the Intel HD 3000 driver.
I have updated CS5.
I have uninstalled and reinstalled CS5.
I have disabled OpenGL.
Faulting application name: Photoshop.exe, version: 12.0.4.0, time stamp: 0x4d9d8f8e
Faulting module name: Photoshop.exe, version: 12.0.4.0, time stamp: 0x4d9d8f8e
Exception code: 0xc0000005
Fault offset: 0x0000000000c35752
[code]...
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Apr 15, 2012
CS2 Photoshop is crashing quite often on a Macbook Pro.
PS 9.0.2 (no available updates)
OSX 10.6.8 (using Rosetta obviously)
2.7Ghz Core2Duo
4GB RAM
I've tried reinstalling CS2, reparing premissions and a new user account.
The issue can occur when opening the program, opening a file or doing nearly any action when a file is open. No specific file seems to be causing it, sometimes it will run without a problem for an entire day and other it's constantly crashing.
Here is one of the crash logs from the OSX diaglog after PS has crashed:
[URL]
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Nov 26, 2013
I downloaded the Photoshop CC/LR5 combo a few days ago, and since then the programs have been crashing my PC. (I've attached a screenshot.) This has happened at least 8 times, twice already this morning. Before I upgraded, I was using CS3 and LR4 and never had this issue.
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Aug 2, 2012
this has been happening for a few weeks -
1. i am in photoshop CS5
2. i am scaling an image in proportion
3. the screen goes BLACK (dies) but the keyboard is still lit up, i can't do anything except force shutdown the computer
at first i didn't know what was causing it, but after it happen over 20 times while scaling an image (dragging by the corner) i am sure it is due to photoshop.
I'm running mac OS X 10.6.8 ... this is super annoying as i am losing files and time!!
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Jul 18, 2013
As soon as I open a photo an resize it, the most basic function that I can think of for this product... it crashes I have run updates, I have looked through all of the forums here etc Nothing that relates to me or that has worked so far.
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Jun 19, 2013
I just joined Creative Cloud. I uninstalled my trial versions of CS6 (which were working just fine) and then installed CC versions of them. After Effects CC is working great. Photoshop CC, however, keeps on quitting the moment I try do something like apply an effect or resize the image. I'm not get a crash report from the Adobe Crash Reporter so here's the Apple crash report. I'm running 10.8.4 on a mid-2012 MacBook Pro '13 i5.
Process: Adobe Photoshop CC [796]
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Identifier: com.adobe.Photoshop
Version: 14.0.0 (14.0.0.221)
[code]...
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Sep 3, 2013
I've been using CS5 for a while now but since last night Photoshop keeps crashing! Not great as I have a deadline to meet!
Process: Adobe Photoshop CS5 [308]
Path: /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier: com.adobe.Photoshop
Version: 12.0.4 (12.0.4x20110407.r.1265) (12.0.4)
Code Type: X86-64 (Native)
Parent Process: launchd [104]
[code]....
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Oct 27, 2013
Everytime I try and use the save as function. I am running it on a 27-inch iMac with a 2.7GHz Intel Core i5 processor with 16 GB of ram. Here is the crash report.
Process: Adobe Photoshop CC [1521]
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Identifier: com.adobe.Photoshop
Version: 14.1.2 (14.1.2.427)
Code Type: X86-64 (Native)
Parent Process: launchd [126]
User ID: 501
[code]...
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