Photoshop :: CS5 Extended (Mac) Suddenly Crashing Upon File Open?
Apr 6, 2012
I purchased CS5.5 extended about 3 weeks ago and all was working fine. Just yesterday Photoshop started crashing whenever I try to open files. I've deleted preferences several times, validated my fonts, restarted my Mac, etc. all to no avail. Photoshop has become useless to me and it's part of how I make my living. InDesign seems to work OK but I haven't tried Illustrator yet.
Here is last night's crash report (half the time it crashes with no report).
Process: Adobe Photoshop CS5.1 [750]Path: /Applications/Adobe Photoshop CS5.1/Adobe Photoshop CS5.1.app/Contents/MacOS/Adobe Photoshop CS5.1Identifier: com.adobe.PhotoshopVersion: 12.1 (12.1x20110328.r.145) (12.1)Code Type: X86-64 (Native)Parent Process: launchd [121]
Date/Time: 2012-04-06 08:19:52.885 -0700OS Version: Mac OS X 10.6.8 (10K549)Report Version: 6
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
[code].....
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Oct 26, 2012
Photoshop CS 6 crashed twice this evening. Enclosed is the crash report:
Log Name: Application
Source: Application Error
Date: 10/26/2012 6:36:58 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Hudechrome-PC
Description:
Faulting application name: Photoshop.exe, version: 13.0.1.0, time stamp: 0x5022da9d
Faulting module name: Photoshop.exe, version: 13.0.1.0, time stamp: 0x5022da9d
Exception code: 0xc0000005
Fault offset: 0x00000000013d0903
[code]....
Photoshop has been acting a bit strange. When I open it, I get about a 2 to3 second white screen before Photoshop finally loads. That's new.
The only changes I have made was to install a new 2T drive, copy over information from two smaller drives and remove them. These are strictly storage drives and have nothing to do with C drive or scratch.
I also have had an unscheduled reset to defaults occur recently.Finally PS persists in unchecking Open CL.
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Jun 2, 2008
Photoshop seems to be opening fine, but when I try to open a file, it crashes instantly. I've tried re-installing it, but the same exact thing happens. Does anyone have any advice?
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Jan 9, 2013
I have two copies of a regular Photoshop CS6, both activated. They have worked fine for a long time. But suddenly the copy on my laptop has a different start up splash screen and is now asking me to login for a trial license for Photoshop CS6 extended. It also has a 3D-menu it never had.
What happened? I did not install anything? Did something go wrong on the last update? But more important, how do I get back to my activated Photoshop CS6 non extended?
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Jun 2, 2012
I download the NVIDIA DDS plug-ins for Photoshop CS5.1.I placed them in C: Program Files (x86) Adobe Adobe Photoshop CS5.1 Plug-insScreenshot of the Plug-ins folder (I overshadowed the other files .. i didn't tought that was so neccesarry..)
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Nov 15, 2013
I am trying to open a .psdx file I downloaded from CC with PS. Error message says it is" not the right kind of document". CC and ps6 are updated.
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May 10, 2013
I have seen instructions on doing this -simply open the file. But it doesn't specify the file format of the video file. When I attempt to open an avchd video file PS complains that it is not the right file type. My PS5 extended is up to date.
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Dec 13, 2012
Launched Photoshop CS6 this morning, and suddenly it is a trial version of CS6 Extended. I did not ask for this, I do not want this, I bought, paid for and registered the regular version on the day it was released. I am not renting the software via that stupid creative clod thing, I bought it the regular way. What is happening here? Is this going to happen every time they release a minor update? How do I make it go away?
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May 20, 2013
They were working correctly yesterday, and now the presence of any extension, including 'Adobe Exchange,' will cause the entire application to hang once they are selected from their panel. This seems to be the case for any/all extensions (at least the ones I use). Once I remove them all, the stock tools on the right-hand panel work correctly. However, adding back any of them means that using the panel will crash the application - whether it is selecting an extension or using a built-in feature like "Adjustments" or "3D".
Curiously, when an extension is added to the panel (assuming I don't click on it and crash PS) and I close the application like normal, Photoshop also hangs on exit, forcing me to 'force quit' it. I am not sure how that is related, but there seems to be some kind of correlation.
I'm on an early-2011 macbook pro, 8gb of ram, Radeon 6750M with 1gb of video ram, loads of disk space.
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Feb 29, 2012
the Photoshop CS5.1 that I have installed on my Windows 7 64b has stopped working. It still works on my other computer though. It starts up just fine, but when I go to Open a PSD file (which I have edited here before) nothing happens -- absolutely nothing! When I try to create a new file the same nothing happens. I sure hope I don't have to reinstall or something. I don't think I've made any updates to Photoshop, it just stopped working this week for no apparent reason that I can think of. I also went back and tried my CS5 version and the same thing happens.
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May 30, 2012
My adobe Photoshop CS4 extended crashes constantly when I open/import a 3d model/file.
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Feb 22, 2012
New installation on a new computer. First was crashing when I adjusted som Applicatin Options. Ran Service Pack 1. That seemed to work. But now I cannot even open up one *.ipt file without it crashing.
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Oct 13, 2012
My liquify filter has suddenly stopped working.
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May 7, 2009
5-10 minutes after I start working in cs4 it crahes giving this message:The instruction at “0x696355eb” referenced memory at “0x00000068”. The memory could not be “read”.and gives me the option to terminate or debug. Debugging freezes everything up. I have resorted to using cs3 because of this.
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May 12, 2012
My photoshop keeps crashing unexpectedly works for a couple of mins and then closes. it says its due to data execution prevention.
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May 11, 2012
Mac Pro; Mac OS 10.7.3; 16GB ram; ATI Radeon HD 5770 1024 MB..Just installed CS6 Extended a couple of days ago, after deinstalling the beta and verifying permissions.
I seem to be crashing a lot - I'd say half a dozen times over the past day or so. I make a path (e.g. a simple rectangle), 3D layer from that path, then start to work with extrusion and revolving the extrusion. All of a sudden, the object will disappear from view, though its representation still appears on the layer thumbnail. I'll click different layers, trying to get the object back, then the program crashes. I've sent all the reports to Adobe.
The beta rarely crashed on me at all; but this release seems very unstable. I'm not able to get anything done in the 3D module without eventually crashing per the above.
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Mar 28, 2012
I was just trying the features of the new CorelDraw X6 recently. The first problem that I found was - it crashed when I tried to open a file (which was created using CorelDraw X5) with several Fonts (28 different script fonts used and there were only text in the file).
Then I again re-open corel X6 and when I tried to open the same file, it crashed again & again. I did this for 6 times with a crash everytime.
Then at the 7th time when I tried to open the same file in Corel X6, it just got hanged.The file is working fine (and opens quite fast) in Corel X5 as well as Corel X4.
I remeber similar problem happening with Corel X5 initially. Only after Service Pack 2 was made available for Corel X5, that problem solved. Is Corel X6 needs some patches too?
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May 14, 2013
I replaced a standard hard drive with a new SSD drive and did a fresh install of Windows 7 and all of my programs. I made sure all Win 7 updates, program updates and drivers are current. The good news is Photoshop CS6 Extended loads much faster. The bad news is now Photoshop crashes when I attempt to use the Oil Paint filter. The only hardware change is the new SSD, I haven't changed any video devices and I never had any issues running the Oil Paint filter before I swapped out hard drives and did the software reinstallations. I've tried the OpenGL Drawing Mode in basic, normal and advanced, and still get crashes when attempting to use oil paint.
System info:
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
[code]....
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Jun 27, 2013
I have the student version of AutoCAD 2012 on an HP laptop with Windows 7 Home Premium OS. I originally installed AutoCAD in June of 2012. It worked fine for 9 or 10 months but now whenever I select File/Open, File/Save, or File/Save As, AutoCAD stops responding and the spinning blue donut appears. AutoCAD never comes back and I have to close it from Task Manager. I uninstalled AutoCAD and reinstalled it, and the process went smoothly. However I still have exactly the same problem with the File operations. I apply Windows updates, but other than that have not made any changes to the software on the laptop. AutoCAD works fine for everything except the File operations. I am able to save with CTL/S and am able to open AutoCAD files from File Manager.
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Jun 29, 2013
Suddenly Photoshop CC does not open anymore. Every time I try to open PS it says: could not initialize Photoshop because of a program error.
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Nov 4, 2013
Photoshop quit suddenly and now won't open, how can I fix this?
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Dec 16, 2008
I've been using CS3 forever with few problems. All of the sudden, today it quit opening images. The program loads and opens without any problem, but I can't open any images. I have rebooted about 5 times and disconnected all plug-in equipment (ipod, printer, etc.) Can anyone tell me how to fix this??
I found a thread on this topic in the Mac forum, but it hasn't helped me. The problem there seemed to be images on a disk, but the images I'm trying to open are on my harddrive.
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Aug 29, 2008
CS3 Extended, on Vista Ultimate,
Was working fine, then one day went to edit a file and got a message saying could not open due to program error.
I have reset preferences and turned version cue off, but still nothing works.
I have previewed the "flattened" image in brava, and in the open console of adobe, so i can see the file is there.
I have reinstalled adobe, but still nothing.
I have tried saving new images and opening them, but they will not!
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Jan 30, 2014
I have PSE 8 running on my dell computer with windows 8. I have been using the program for about one month and two days ago I tried to add a dell printer. I have removed the printer from my computer and PSE still won't open. I have uninstalled the program and reinstalled it and still no luck.
I try to open to edit opening via the program and it says that it is launching but it never opens. If I try to open PSE via a picture (right click, open with Photoshop) it gives me an error message "Photoshop Elements Editor has stopped working"
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Jul 13, 2013
Why is Bridge CS6 suddenly slow to open files?
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Sep 10, 2012
My 8 core 2.8 GHz Mac Pro has 10 GB RAM and a blank 100 GB scratch disk. Photoshop is always quick. Has been for years. Suddenly today, Photoshop is slow like molasses to open & save files. Lots of progress bars and wait cursors. Everything else on the Mac is fine. It boots quickly & normally, and other apps are happy. My boot drive, a clean installed Mountain Lion system, says S.M.A.R.T. Status: Verified. In Activity Monitor, a process with ID # 0, Kernel Task, was using 700 to 800 MB RAM, while another process, mds, with ID # 44, is using 350 MB RAM.
I should add that I booted from a backup system and its copy of Photoshop was also doing the same thing. In addition, a high level troubleshooter on Apple Discussions informed me that my present level of 500 MB RAM for Kernel Task is normal. So all I know is Photoshop is suddenly slow.
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Dec 30, 2012
This morning I was editing a photo with Paintshop x5. I rotated it; adjusted levels, and saved. Fine; then I went to resize it to make a smaller version for email. I suddently get a message from Windows (7) saying the program has stopped and that Windows will shut it down and there will be a message as to what might be the problem. Well, it shut it down; no message. Now I can't start up Paintshop x5; it stays open for a few seconds, then I get the same message.
Since it was working fine, I assume something got corrupted? Something I can remove? I am NOT looking forward to having to reinstall the program for no apparent reason.
WIndows 7 64bit; Dell Vostro 270, i3 3GHZ, 4 gig ram.
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Dec 6, 2011
When I right click on a photo in LR3 and click on 'edit in Photoshop CS4', it opens the dialogue box that it has always opened: 'This version of Lightroom may require Camera Raw version 6.5 to be fully compatible,' or something to that effect. I have never needed to worry about that, and have always been able to just click on OK and it has worked anyway, however suddenly it doesn't.
So I checked (just in case the issue was my version of Camera Raw) and I am running Camera Raw version 5.70.213
So I tried to update it to 6.5. I downloaded it (and the Adobe installer manager which it seemed to want me to install), but when I try to install 6.5 I get a message: 'This is not required'.So one message tells me it is required, and another won't allow it to install and says it is not required.
I don't seem to be able to install the latest version of Camera Raw (doesn't bother me as I don't use it - I use LR, except if it is causing this problem), and I have the problem of being unable to edit any of my LR catalogue in CS4.
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Jan 10, 2012
when I try to open the program I get this message:
The application failed to initialize properly (Oxc0000034) Click on OK to terminate the application.
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Nov 9, 2012
I have a mid-2011 Mini with 8 GB memory and a 1 TB 3rd party drive that I installed. It's the i7 processor, 2.7 GHz. All has been well for months now, until a week ago or so when I suddenly get these two messages upon trying to open PS: "Could not open a scratch file because the disk is not available," and "Could not open a scratch file because the disk is not available." I opened the machine yesterday to check the connector from the HD to the unit, put it back togther, and still no luck.
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Feb 25, 2008
I have created a new PSD file and worked on it and finally saved the file, but now i can't open the file any more. PS always fails to open the file, because of an internal error.
I have tried to open some other PSD files, but 3 of 4 files (on my current HDD) didn't work to open and i don't know why. All of those other PSD files are at least 1 month old and PS could open these files. The last time i have opened these files was two weeks ago. The one PSD file, that worked has the following properties:
image: 1179x1528, 72ppi,8bit,RGB, 15,04 MB
and the files that don't work have the following properties:
image1: 454x340, 71ppi, 16bit, RGB, sRGB (profile), 1,17 MB
image2: 1280x1024, 71ppi, 8bit, RGB, sRGB, 1,92 MB
image3: 1191x1644, 71ppi, 16bit, RGB, sRGB, 12,02 MB
I have got, the meta-data out of Adobe Bridge. I can see the preview Image and the thumbnails in the open-dialog of PS. I tried to open the file with other applications like Paintshop Pro and PhotoImpact and both couldn't open them. Paintshop Pro quits, because it doesn't support the "color model".
I don't know, what else i can do to open these files. I looked around the forum but couldn't find any solution for my problem.
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