Photoshop :: CS4 Extended Keeps Crashing
May 7, 2009
5-10 minutes after I start working in cs4 it crahes giving this message:The instruction at “0x696355eb” referenced memory at “0x00000068”. The memory could not be “read”.and gives me the option to terminate or debug. Debugging freezes everything up. I have resorted to using cs3 because of this.
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May 12, 2012
My photoshop keeps crashing unexpectedly works for a couple of mins and then closes. it says its due to data execution prevention.
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May 11, 2012
Mac Pro; Mac OS 10.7.3; 16GB ram; ATI Radeon HD 5770 1024 MB..Just installed CS6 Extended a couple of days ago, after deinstalling the beta and verifying permissions.
I seem to be crashing a lot - I'd say half a dozen times over the past day or so. I make a path (e.g. a simple rectangle), 3D layer from that path, then start to work with extrusion and revolving the extrusion. All of a sudden, the object will disappear from view, though its representation still appears on the layer thumbnail. I'll click different layers, trying to get the object back, then the program crashes. I've sent all the reports to Adobe.
The beta rarely crashed on me at all; but this release seems very unstable. I'm not able to get anything done in the 3D module without eventually crashing per the above.
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May 14, 2013
I replaced a standard hard drive with a new SSD drive and did a fresh install of Windows 7 and all of my programs. I made sure all Win 7 updates, program updates and drivers are current. The good news is Photoshop CS6 Extended loads much faster. The bad news is now Photoshop crashes when I attempt to use the Oil Paint filter. The only hardware change is the new SSD, I haven't changed any video devices and I never had any issues running the Oil Paint filter before I swapped out hard drives and did the software reinstallations. I've tried the OpenGL Drawing Mode in basic, normal and advanced, and still get crashes when attempting to use oil paint.
System info:
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
[code]....
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Apr 6, 2012
I purchased CS5.5 extended about 3 weeks ago and all was working fine. Just yesterday Photoshop started crashing whenever I try to open files. I've deleted preferences several times, validated my fonts, restarted my Mac, etc. all to no avail. Photoshop has become useless to me and it's part of how I make my living. InDesign seems to work OK but I haven't tried Illustrator yet.
Here is last night's crash report (half the time it crashes with no report).
Process: Adobe Photoshop CS5.1 [750]Path: /Applications/Adobe Photoshop CS5.1/Adobe Photoshop CS5.1.app/Contents/MacOS/Adobe Photoshop CS5.1Identifier: com.adobe.PhotoshopVersion: 12.1 (12.1x20110328.r.145) (12.1)Code Type: X86-64 (Native)Parent Process: launchd [121]
Date/Time: 2012-04-06 08:19:52.885 -0700OS Version: Mac OS X 10.6.8 (10K549)Report Version: 6
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
[code].....
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Aug 30, 2012
Currently I am running PhotoShop extended CS5, 64bit. in which i have my fovorite plugins (Topaz, Nik and OneOne) running perfectly.
I have upgraded to Adobe Creative Cloud and installed PhotoShop extended CS6 using Adobe Application Manager as recommended. It didn't ask me if I wanted to upgrade or do a new install for PhotoShop. So now I CS6 running with no Plug-ins. I need my plugins! LOL.
I tried pointing to additional plugins in the CS6 preference to the CS5 plugin folder. Upon Launch it gave me a whole slew of error messages saying something cant load or launch C+ runtime error or what not. It does open up, but it only gives access to Nik and Topaz. OnOne doesn't show up under filters or extensions.
So, what are my options?
Just copy the plugins from CS5 to CS6?
I dont't want to reinstall all the plugins to CS6 if I don't have to as I've auto updated them over time to current versions online, so only have installation files for my original purchases.
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May 29, 2012
I'm happy with the NX version, but if I want to upgrade to XT, how do I do it? I looked on the upgrade options for XT and upgrading from NX, is not there.
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Dec 18, 2012
cleaned up the fonts and its still crashing by simply scrolling thru to find a file to open and to make matters worse, my CS2 which hardly ever crashed now crashes just opening it. I am rather beside myself, I have an iMac running 10.6.8 with 4GB of memory. I would love to copy and paste the crash report but it's not letting me do that.
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Sep 5, 2013
My Photoshop CC on my Mac (10.8.4) started acting up yesterday. I have tried to validate fonts, reset fonts to default, remove preferences file, restarting, signing out and quitting CC then signing back in, uninstalling the new fonts I installed yesterday, but nothing so far has worked.
Process: Adobe Photoshop CC [2125]
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Identifier: com.adobe.Photoshop
Version: 14.0.0 (14.0.0.221)
Code Type: X86-64 (Native)
[code]....
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Jun 15, 2012
I've been running CS5 on my Win 7 64 bit Asus laptop for 6 months without an issue. All of a sudden CS5 has started to crash when I run Photomerge, view the System Info, etc.
I have updated the Intel HD 3000 driver.
I have updated CS5.
I have uninstalled and reinstalled CS5.
I have disabled OpenGL.
Faulting application name: Photoshop.exe, version: 12.0.4.0, time stamp: 0x4d9d8f8e
Faulting module name: Photoshop.exe, version: 12.0.4.0, time stamp: 0x4d9d8f8e
Exception code: 0xc0000005
Fault offset: 0x0000000000c35752
[code]...
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Apr 15, 2012
CS2 Photoshop is crashing quite often on a Macbook Pro.
PS 9.0.2 (no available updates)
OSX 10.6.8 (using Rosetta obviously)
2.7Ghz Core2Duo
4GB RAM
I've tried reinstalling CS2, reparing premissions and a new user account.
The issue can occur when opening the program, opening a file or doing nearly any action when a file is open. No specific file seems to be causing it, sometimes it will run without a problem for an entire day and other it's constantly crashing.
Here is one of the crash logs from the OSX diaglog after PS has crashed:
[URL]
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Nov 26, 2013
I downloaded the Photoshop CC/LR5 combo a few days ago, and since then the programs have been crashing my PC. (I've attached a screenshot.) This has happened at least 8 times, twice already this morning. Before I upgraded, I was using CS3 and LR4 and never had this issue.
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Aug 2, 2012
this has been happening for a few weeks -
1. i am in photoshop CS5
2. i am scaling an image in proportion
3. the screen goes BLACK (dies) but the keyboard is still lit up, i can't do anything except force shutdown the computer
at first i didn't know what was causing it, but after it happen over 20 times while scaling an image (dragging by the corner) i am sure it is due to photoshop.
I'm running mac OS X 10.6.8 ... this is super annoying as i am losing files and time!!
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Jul 18, 2013
As soon as I open a photo an resize it, the most basic function that I can think of for this product... it crashes I have run updates, I have looked through all of the forums here etc Nothing that relates to me or that has worked so far.
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Jun 19, 2013
I just joined Creative Cloud. I uninstalled my trial versions of CS6 (which were working just fine) and then installed CC versions of them. After Effects CC is working great. Photoshop CC, however, keeps on quitting the moment I try do something like apply an effect or resize the image. I'm not get a crash report from the Adobe Crash Reporter so here's the Apple crash report. I'm running 10.8.4 on a mid-2012 MacBook Pro '13 i5.
Process: Adobe Photoshop CC [796]
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Identifier: com.adobe.Photoshop
Version: 14.0.0 (14.0.0.221)
[code]...
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Sep 3, 2013
I've been using CS5 for a while now but since last night Photoshop keeps crashing! Not great as I have a deadline to meet!
Process: Adobe Photoshop CS5 [308]
Path: /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier: com.adobe.Photoshop
Version: 12.0.4 (12.0.4x20110407.r.1265) (12.0.4)
Code Type: X86-64 (Native)
Parent Process: launchd [104]
[code]....
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Oct 27, 2013
Everytime I try and use the save as function. I am running it on a 27-inch iMac with a 2.7GHz Intel Core i5 processor with 16 GB of ram. Here is the crash report.
Process: Adobe Photoshop CC [1521]
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Identifier: com.adobe.Photoshop
Version: 14.1.2 (14.1.2.427)
Code Type: X86-64 (Native)
Parent Process: launchd [126]
User ID: 501
[code]...
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Mar 27, 2012
CS5.1 Keeps Crashing, here is the error log
Process: Adobe Photoshop CS5.1 [1363]
Path: /Applications/Adobe Photoshop CS5.1/Adobe Photoshop CS5.1.app/Contents/MacOS/Adobe Photoshop CS5.1
[Code].....
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May 24, 2013
I have uninstalled and re-installed and each tim ethe same fault.
I open say a blank canvas 20x20 then open a photo I wish to transfer onto it. On the photo create a background copy and select the move tool, once the photo is on the canvas I then select the resize tool to make the photo small on the work area and then everytime is stops working and say a fault has occured photoshop will now close?
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Jan 14, 2013
I have been having a lot of crashes lately at seemingly random times. I could be changing the opacity of a layer and it crashes, using puppet warp and it crashes, using free transform, so it doesn't seem to be a particular feature that is crashing it. Below is the error I get in Windows Event Viewer:
Faulting application name: Photoshop.exe, version: 13.0.1.0, time stamp: 0x5022da9d
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000374
Fault offset: 0x00000000000c40f2
My computer specs are as follows:
Windows 7 Pro 64bit SP1
Intel Core i5-2400 3.1GHz
AMD Radeon HD 6350 512mb of RAM
8gig RAM
359gig of 464gig HDD space available
My Photoshop prefs are as follows:
Photoshop uses 80% RAM
Scratch disc 1 is on a secondary drive
Scratch disc 2 is on the primary drive
Use Graphics Processor is checked
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Oct 31, 2012
Every time I use the type tool, the crop tool and HDR merge the app crashes, i'm currently using the trial version and this is not encouraging me to buy the upgrade from CS4 which i'm very happy with and never have these sort of problems.
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Jun 28, 2004
I tried a search, but anybody else getting unexpected program error, and CS shutting down without the option to save?
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Oct 12, 2005
Everytime I launch Photoshop it starts to load... I get the starting splash screen... then it completely shuts down with no error messages or anything. It was working just fine yesterday. Does anybody have any ideas as to why this would start happening all of the sudden?
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May 20, 2009
I installed the CS4 Design Suite on my work computer (HP Compaq dc7600, Pentium 4 CPU 3.40 GHz, 2.49 GB of Ram, running Windows XP Professional, v 2002, Service Pack 3).I opened Photoshop and made some quick corrections on an image. Then, I scanning a document. Everything worked fine.Today, I downloaded and ran the Photoshop CS4 11.0.1 update, and now Photoshop won't stay running. I ran the app and tried to scan a document. It crashed before the document could scan. I ran the app again, this time naviating to a file, but it crashed before the file opened.
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Sep 3, 2008
I have been using CS3, but all of a sudden, when launching, it now gets to the final page details with all the names in it etc. and then WHOOMPH it disappears and I'm back at the desktop.
I have tried removing all traces of it including in the registry and a full uninstall and re-install, but it still will not run.
I tried a system restore to 4 days, and 1 week, and 9 days before prior to when it started crashing, and it still fails to open up.
I can try other than reformatting?
I have gone back to my old CS2 which works fine.
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Apr 11, 2008
I try to save my brushes as an .abr file, Photoshop crashes, every single time. It works on my laptop which has XP.
I'm currently using Windows Vista Ultimate. 32bit. 2047MB of ram..
I have an Intel premium 4 Processor.
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Nov 13, 2008
I just downloaded the CS4 free trial, but as soon as I open an image, I get an error and the program closes. I called tech support, and they sent me here.
The exact message says (as soon as Photoshop opens "Photoshop has encountered a problem with the display driver, and has temporarily disabled GPU enhancements. Check the video card manufacturer's website for the latest software."
Then, as soon as I open an image, I get another error message and the whole program closes. Does anyone know how I should proceed? Do I need to download everything all over again?
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Feb 22, 2007
Everytime I attempt to manipulate text in Windows CS2 the damn thing promptly closes. Ive tried reinstalling it and also reinstalling a few fonts too, but to no avail. Other photoshop functions seem to work ok, but changing the size or font of a word causes it to show me an incomplete word and then bam! back to square one.
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Apr 2, 2008
Photoshop CS3 shuts down every time I choose "Save for Web & Devices". This has been happening since I applied a registry fix when the "Edit In Photoshop" command was missing in Adobe Lightroom
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Feb 20, 2013
PS has started crashing on me today when I try to use Place to apply a texture. It opens up the folder then almost immediately crashes.
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Jul 24, 2013
it crashes all the time. Currently, my issue is on my laptop. I have deadlines and it crashes at least 5-10 times per hour. Nearly every time I try to "save as" it will crash. This isn't specific to one file. The same crash happens when I try to open new files many times.
This also isn't just in Photoshop. It happens in In-Design, Illustrator, and Premiere as well. I'm sure if I was working on projects in the other CC programs, the same would happen. WHAT HAS CHANGED TO CAUSE THIS? There is never an error message.
What can I do to get this fixed?
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