Illustrator :: CC Unexpectedly Quits When Trying To Launch App On MacBook
Jan 2, 2014
I'm having problems trying to launch Illustrator CC on my MacBook. It keeps unexpectedly quiting when trying to open. Below is the link to the error message I am receiving.
[URL]
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Feb 18, 2014
It works fine until I try to move a path, any path, that I've drawn with the pen tool. It happens on any file I work in When I do, it quits and gives me the message below.
Process: Adobe Illustrator [1500]
Path: /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 17.1.0 (17.0.0)
Code Type: X86-64 (Native)
Parent Process: launchd [142]
Responsible: Adobe Illustrator [1500]
User ID: 501
Date/Time: 2014-02-18 19:18:52.630 -0800
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: B3A0132E-B579-C3FC-1AB9-D4C9C1E032E4
[code].....
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May 21, 2012
The inital thread was created because Adobe Illustrator from CS6, downloaded via the Creative Cloud, quits unexpectedly upon launch everytime. However, all of the other desktop apps I downloaded work perfectly.
I tried every step suggested in the thread, however none of the solutions worked. I restarted my computer afterwards and it still does not work.
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Sep 5, 2013
I just wanna know what happend?!
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Dec 4, 2007
I am currently using Photoshop CS on an Apple 1GB G5 20in iMac.
There?s still plenty of RAM space available but when using it, Photoshop keeps unexpectedly quitting.
I have tried someone?s suggestion of disabling the TWAIN plug-in but to no avail.
I?ve also uninstalled and reinstalled the application but the same thing happens.
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Aug 10, 2012
Bridge CS5.1 v4.1.0.54, MacBook Pro OS 10.8. Bridge opens and when I try to select a different folder, unexpectedly quits.
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Sep 6, 2013
Photoshop "unexpectedly quits" when I go to browse?
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Nov 13, 2013
Usually happens when using the rectangular tool.
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Jan 14, 2013
I just installed the LR4 upgrade (MAC). All other functions seem to work, but when I select the adjustment brush, LR quits unexpectedly.
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Nov 7, 2013
My illustrator CC crashes right after it launches on the MAIN profile of my macbook pro. It launches fine in the guest profile.
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Mar 30, 2014
Premiere Pro CC quits unexpectedly (serious error message) when importing footage. The formats I've tried and failed with include H.264, Prores422 and DNxHD. When I reopen a project containing one of these formats, it crashes again even if I click on one of the imported files. I'm using an early 2013 Macbook Pro and trying to edit Nikon D800 footage. At this point I'm not sure what other information I can provide.
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Apr 8, 2013
I'm using Photoshop CS4 on a MacBook Pro OS 10.6.8 (Snow Leopard). It's worked for quite a long time with no issues and now (seemingly out of the blue) it won't launch. Here is part of the report I get when it doesn't launch:
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Aug 9, 2012
When I go to place an image in Illustrator 5.5 the application quits. Do I have to reinstall the application? I haven't changed any preferences recently.
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Jul 23, 2011
I just upgraded to Lion, and now my Illustrator crashes before it opens. I tried deleting the prefs files, but no luck.
Here's the error:
Process: Adobe Illustrator [8593]
Path: /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 399 (15.0.1)
Code Type: X86 (Native)
Parent Process: launchd [150]
Date/Time: 2011-07-23 18:08:41.424 -0400
OS Version: Mac OS X 10.7 (11A511)
Report Version: 9
Interval Since Last Report: 64735 sec
Crashes Since Last Report: 15
Per-App Crashes Since Last Report: 13
Anonymous UUID: 17486957-5091-4D35-9C35-190464A01EAD
[code]....
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Nov 28, 2012
It happen recently when I try to launch Adobe CS6 Illustrator, the loading stop at switch library and quit unexpectedly. I did not encounter such issue previously. I tried updating Illustrator patch but it is still having such issue.
I am using a Mac Book Pro, OS X 10.7.5, here is the error message.
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Sep 19, 2012
Photoshop CS6 and Illustrator CS6 crash unexpectedly when trying to open a file. I'm on OSX 10.6.8. I installed the software through Creative Cloud. I tried deleting preferences and it still doesn't work. Here is the error details.
Process: Adobe Photoshop CS6 [254]
Path: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
Identifier: com.adobe.Photoshop
Version: 13.0.0 (20120315.r.428)
Code Type: X86-64 (Native)
Parent Process: launchd [96]
[code]....
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Feb 13, 2013
I just installed CS6 Design and Web Premium on my MacBook Pro running OS10.6.8. InDesign opened fine, but in the dock Illustrator and Photoshop have diagonal lines through them. I tried opening Illustrator and got this message: "You can't open the application Adobe Illustrator CS6 because it is not supported on this type of Mac." My MacBook Pro is 3-4 years old--a 2 GHz Intel Core Duo, 2GB 667 MHz DDR2 SDRAM, Model Identifier: MacBook Pro1,1. I double checked the OS required by CS6 and it's 10.6.8.
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Jul 25, 2013
Illustrator does not have file>package on my MacBook Pro. Running from the cloud on a New 30 inch iMac and the latest 13 inch MacBook Pro. It has it on the iMac? Both are up to date.
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Sep 5, 2013
I can use the font scrolling in illustrator, this works on a desktop mac. but can't seem to get it to work. tried unchecking enable missing glyph protection. and still doesn't work. What can I do to fix it, i know this works on mac but somehow my laptop wont work.
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Sep 11, 2013
I can not get panels and preferences to save using Illustrator CS6 on a MacBook Pro. When I close out of AI the settings/preferences don't stay.
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Feb 5, 2014
I am having trouble with a file that was originally created in Ai CS6 on an iMac.
When I open the file in CS6 on my 15" Retina Macbook Pro, objects that are mathmatically aligned to the pixel grid do not render properly.
See the screen shot to see what I mean.
The files still renders properly when view on the iMac and new objects in the document are also aligned to the grid, at least from the stand point of how it's render.
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Nov 4, 2013
my CS3 design premium looks pixelated on my Macbook retina display. Can this be fixed?
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Feb 11, 2013
I bought a macbook pro and the student suite about 3 months ago. They work fine together (better than the couple windows-adobe), but i've got a problem. Today colors of my macbook suddenly changes when i create a new web-profile file on Illustrator. I inspect my mac wtih the utility colorsync, and this was the result:
/Library/Application Support/Adobe/Color/Profiles/RedBlueYelllow.icc
Etichetta 'pseq': Il profilo richiesto non è presente. Non può essere riparato.
/Library/Application Support/Adobe/Color/Profiles/Smokey.icc
Etichetta 'pseq': Il profilo richiesto non è presente. Non può essere riparato.
/Library/Application Support/Adobe/Color/Profiles/TealMagentaGold.icc
Etichetta 'pseq': Il profilo richiesto non è presente. Non può essere riparato.
/Library/Application Support/Adobe/Color/Profiles/TotalInkPreview.icc
Etichetta 'pseq': Il profilo richiesto non è presente. Non può essere riparato.
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Feb 27, 2014
Illustrator CC will not launch on my mac. I've uninstalled and did a complete download and re-install and it still does not launch. I don't even get to the point where I get an error message.
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Jan 14, 2014
Creative Cloud Illustrator will not launch on my Mac running 10.6.8. InDesign & Photoshop work fine. But even after multiple uninstalls and reinstalls, the illustrator icon simply bounces and stops, failing to launch the application.
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Jan 28, 2014
I have Adobe CC on a Mac 10.6.8. Illustrator has just stopped launching. It bounces a few times, then stops. No error message. I have:
- restarted my machine
- updated the Illustrator CC
- restarted application deleting preferences
- deleted my Wacom drivers (even though they were up to date)
- I do not have any 3rd party drivers
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Sep 18, 2012
I have a client that installed CS6 Productiom Premium with a volume license on multiple Mac Pros and is saying that Illustrator hangs upon launch, meaning, it will take 1-2 minutes to launch the program. Out of all the computers he has installed the software with, one does not have an issue with start-up and launches almost immediately. He is currently looking on his end what is different on that machine compared to the others.
I have walked him through the steps in deleting his Font cache and resetting his preferences and he still reports a hang-up on launch.
He has Mac Pros with Lion on them.
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Nov 20, 2013
We have heard from few users that there is a crash on launch after the latest Illustrator update 17.0.1 on WINDOWS. We need to debug this issue and to isolate this. Any user who is encountering this on windows can join the connect session: [URL]
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Mar 20, 2014
I have just updated Illustrator CC to v17.1 and now it will no longer launch.There is a bouncing icon in the dock for about a second and then no activity, no warnings or errors.My mac is quite old (MacPro5.1 Quad-core running osx 10.6.8) which may well be the problem.Never the less Illustrator 17.0 ran perfectly well prior to the update.
Uninstalling Illustrator 17.1 and reinstalling v17.0 works.If Illustrator is allowed to update as recommended it no longer launches.Is there something in the update that prevents my older spec mac from running it?
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Jul 24, 2013
I am running CS5.1 and suddenly Illustrator gets hung up on opening a particular file every time I launch. I do want to open this file, but since I just get the spinning rainbow every time I do - I'm guessing it's corrupt now - I've tried to work on other files. Any other file launches fine, but then it quickly tries to open this corrupt file too, hanging up the program until I force quit.
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Oct 23, 2013
When I try to launch Illustrator I get the message "To open 'Adobe Illustrator CS6,' you need a Java SE 6 runtime. Would you like to install one now?" When I click "install" it goes through a downloading process but then I don't get any download (that I can find) and nothing has changed and I still can't launch Illustrator. I've repeated this process three times.
InDesign and Photoshop seem to be running fine. It's only Illustrator which is giving me this problem.
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