Photoshop :: Illustrator CS6 Crash Unexpectedly When Trying To Open File
Sep 19, 2012
Photoshop CS6 and Illustrator CS6 crash unexpectedly when trying to open a file. I'm on OSX 10.6.8. I installed the software through Creative Cloud. I tried deleting preferences and it still doesn't work. Here is the error details.
Process: Adobe Photoshop CS6 [254]
Path: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
Identifier: com.adobe.Photoshop
Version: 13.0.0 (20120315.r.428)
Code Type: X86-64 (Native)
Parent Process: launchd [96]
[code]....
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Oct 7, 2013
My Photoshop Elements 10 keeps shutting down on me whenever I open a large file or I create a new file and try to add a new frame layer. It was working fine a week ago and now nothing.
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Sep 4, 2011
While working on a drawing the file would not save (message - failed to save), then Xara DP7 crashed. The file disapeared from my hard drive. I restored the file with a utility. Now when I try to open file it says - Failed to read XAR file, Failed to read record buffer.
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Jun 15, 2011
since some weeks i have a real curious bug in 3dsmax.With less words: Everytime i want to open a File Dialog Window in 3dsmax it crashes directly after the mouse click without any warning. It is like something has killed my 3dsmax.exe process.In other words: I can't work anymore. Some examples for the File window are:
File --> Open
File --> Save as
MAXScript --> Run Script
and so on...
The only way i can save my MaxFile is to overwrite my existing File by pressing "CTRL+S"..Another curious thing is, that it seems to happen with random max files. If i work on a new scene everything is perfect, but after a week this problem happens with this scene too.First i thought that this problem occurs only on my computer, but yesterday another worker of our company had the same issue on a max file, which i have never seen before.Both of us haven't installed any software the last weeks.Another idea was, that we have a new windows hotfix, which occurs this issue, but all of our other machines are up to date too.
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Oct 10, 2012
A client is running CS5. When we run an Action in Photoshop, either directly or through a Batch process, the name of the file changes to an old file name that actually existing in the file structure. It doesn't matter which file we start with, the name changes to this other name during the action. I've checked all the steps of the action to be certain there isn't a Save As command presenet. This has started happening with the past month. The Action has been in use for over a year.
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Sep 26, 2013
I run Illustrator CS6 on windows 7. Every time I try to start a new file or try to open a existing file the program crashes.
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Jul 23, 2011
I just upgraded to Lion, and now my Illustrator crashes before it opens. I tried deleting the prefs files, but no luck.
Here's the error:
Process: Adobe Illustrator [8593]
Path: /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 399 (15.0.1)
Code Type: X86 (Native)
Parent Process: launchd [150]
Date/Time: 2011-07-23 18:08:41.424 -0400
OS Version: Mac OS X 10.7 (11A511)
Report Version: 9
Interval Since Last Report: 64735 sec
Crashes Since Last Report: 15
Per-App Crashes Since Last Report: 13
Anonymous UUID: 17486957-5091-4D35-9C35-190464A01EAD
[code]....
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Nov 28, 2012
It happen recently when I try to launch Adobe CS6 Illustrator, the loading stop at switch library and quit unexpectedly. I did not encounter such issue previously. I tried updating Illustrator patch but it is still having such issue.
I am using a Mac Book Pro, OS X 10.7.5, here is the error message.
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Feb 18, 2014
It works fine until I try to move a path, any path, that I've drawn with the pen tool. It happens on any file I work in When I do, it quits and gives me the message below.
Process: Adobe Illustrator [1500]
Path: /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 17.1.0 (17.0.0)
Code Type: X86-64 (Native)
Parent Process: launchd [142]
Responsible: Adobe Illustrator [1500]
User ID: 501
Date/Time: 2014-02-18 19:18:52.630 -0800
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: B3A0132E-B579-C3FC-1AB9-D4C9C1E032E4
[code].....
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May 21, 2012
The inital thread was created because Adobe Illustrator from CS6, downloaded via the Creative Cloud, quits unexpectedly upon launch everytime. However, all of the other desktop apps I downloaded work perfectly.
I tried every step suggested in the thread, however none of the solutions worked. I restarted my computer afterwards and it still does not work.
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Jan 2, 2014
I'm having problems trying to launch Illustrator CC on my MacBook. It keeps unexpectedly quiting when trying to open. Below is the link to the error message I am receiving.
[URL]
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Mar 1, 2013
I'm working with both Photoshop and Illustrator CS6 on a mac. I'm creating a graphic. The background is a (cartoonish) mouth and I finished it a couple of days ago. (It's an Illustrator file.) I've been working on the letters to go inside of the mouth, (Once I'm finished it'll look as though they're being crushed.) I scanned and edited small wooden letters in Photoshop, and now I would like to work with them with the background in Illustrator. I understand how to open a Photoshop file in Illustrator, but I don't want to open the document as a separate Illustrator file. Is there a way to open a file from Photoshop as a second layer?
Some of the letters repeat as well. Will I have to create two files for this, or can I open the same file twice?
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Sep 8, 2013
After a pc crash I am not any more able to open any image in Photoshop cc, I can select an image, press load but nothing happens.I did an uninstall and reinstall, deleted all folders in AppDataRoamingAdobeAdobe Photoshop CC, deactivated OpenCL, still no luck.
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Nov 9, 2013
after massive Photoshop crashes - Photoshop can’t open pictures anymore, even small picts with 10 kb - I deinstalled Photoshop with the Adobe Deinstall Photoshop programm.
Now I wan’t reinstall the App over my Creativ Cloud Account (1 year abo) and get the following answer: ““There is now application to open the following URL [URL]....
You can search in the App Store for an application to open these document, or you find an application at your computer …““ WHAT HAVE I TO DO?
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Jun 24, 2013
Trying to edit text in Photoshop CS3 file causes a crash - Tried on multiple PC's.File originally created in Photoshop CS6 with "Maximise PSD/PSB File Compatibility" set at "Always".
Document size A4, using Arial Regular. RGB. 8Bits. 72dpi
Colour Profile: sRGB IEC61966
Multi business licence for CS3 and CS6 Design Standard/Premium/Master Collection all on PC
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Feb 20, 2013
Get this error when I try to open more than one file. Happens on different files, but especially on jobs that have side panels on packaging. The files have placed .psd images. Happens on different computers (10.6 & 10.8.2).
Can get the file open usually by closing the othere open file, but then is hard to copy and paste between files. Sometimes I get this when trying to open one file, but restarting Illustrator usually fixes this.
Have tried working directly from the hard drive, and still get this problem. Does to follow an exact pattern, can try to open file a, then b one day thsi will work another will fail. Seems like something is corrupting the memory, and usually happens with more complex files. Happens in CS5 & CS6, though I mostly work in CS5.
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Oct 8, 2013
I created a drawn image in Illustrator CS5 and want to open it in Photoshop CS5 to add color and enlarge for print, but the lines are no longer crisp.
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Aug 25, 2013
I cannot open a file in either Photoshop CS6 or CC if the file has more than one layer. The application crashes every tme I attempt to open a multi-layer file.
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Mar 22, 2013
My current task is this: Open xml file from file system (later this will be from a remote service), parse the xml, display content from xml to user. There are further steps after this, but I am stuck at the first step itself. What illustrator plugin sdk APIs allow me to parse xml and create a dom out of it?
Version: Illustrator CS 5.1
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Sep 18, 2013
var doc = app.activeDocument;
var destFolder = Folder ("~/Documents");
if (destFolder) {
var fileName = activeDocument.name;
var destFile = new File(destFolder + '/' + fileName);
[Code] .....
This code I created exports my current Ai document as a PSD with set options. It also names the new file what it is called in Ai.
How can I call the created file and open it directly in Photoshop? Keep in mind I would be working on multiple files, so file names would change every time I ran this Export Script.
I could call a specifically named file and open that, but that's not what I need this script to do. I just need it to open the newly created PSD file.
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Dec 4, 2012
I received a .eps file (actually two of them) and cannot open it. I tried two different macs (Tiger & Leopard). Tried Illustrator CS 2, 3, 4, & 5. Tried Distiller and preview. Tried to import to InDesign, Illustrator & Quark. I keep getting "The file is in an unknown format and cannot be opened.
Emailed it to a friend who opened it immediately (Leopard & CS5), saved and returned a working file. I can't keep emailing people to open my files for me.
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Jul 31, 2012
I am unable to open .dwg files in Illustrator 5 & 6 on my new Macbook Pro (OS 10.7.4). I get an error message "the plugin cannot be initialized for the lack of the initialization file "ADINI.DAT"." This computer had AI transferred using Apple's Setup Assistant.
I can open the same .dwg file on an different MacBook Pro in both AI 5 & 6 (the AI installation here was by disk).
It looks like I may need to remove & reinstall AI on the newer computer. But before I do that I'm wondering if there's an easier way. What do I need to do to be able to open .dwg files using AI6?
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Jul 15, 2013
How do I save an illustrator cc file to open in cs6? I get an error when I send the file to a colleague and they cant open it.It doesn't give me any options.
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Aug 2, 2012
I knew there would be a few quirks. I recently upgraded my Mac OS to SL 10.6.3. When using Illustrator (CS4), saved files as .EPS, do not have the appropriate Illustrator icon on the file. When I click on them to open, instead of opening in Illustrator, the file open in "Preview".
NOTE: ".AI" files saved, do not have the correct AI icon either, but do open in Illustrator.
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Aug 7, 2013
A client sent an Illustrator CS6 file to me that I can't open, even though I am also on CS6. He is on a PC and has v 17.0. I am on a Mac with v 16.2.1. I don't see an update higher than that for Mac. Does he need to backsave the file to CS5?
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Jun 19, 2012
Whenever I open a file in Illustrator via double-clicking the file in Windows Explorer, Illustrator resizes its main window, as if I've hit the "Restore Down" button in the upper right corner. I then have to click "Restore Up" to expand it to fill the screen again. I'm using Illustrator CS3 and Windows XP.
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Dec 23, 2013
When I tried to open a xxx.ai file on Windows 8, Illustrator CS6 is stop working. How to solve this problem?
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Mar 21, 2014
I have CS5, and someone sent an .ai file that was created in CS6, and I am unable to open and edit page 2. Ideally, I would like to be able to have both pages open in one doc as artboards, however, if need be, I'm happy to just open page 2.If it matters, I have Mac OSX Lion 10.7.5.
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Nov 18, 2013
When I try to open a AI, ID, PS file from windows explorer the file will not open and all I keep getting is an error message 5 telling me i need to uninstall and reinstall the software, but i have tried that with AI and it didn't work. But when I launch AI or another program and open the file it opens.
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Sep 15, 2011
I can't open the .iso file from Isodraw (PTC) in Adobe Illustrator. Do i need to have a conversion agent to convert it to .ai in order to open in Adobe Illustrator?
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Aug 15, 2012
A bit of an emergency going on here...I'm trying to deliver art to a printer and they are having trouble opening my files. I've got CS5 and they're using Corel X3.
When they try to open my AI file they're getting a 'corrupted' error. I sent EPS versions and they're getting font-related errors - but all of my fonts are outlined (the first thing I confirmed).
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