AutoDesk Smoke :: How To Quit Backburner Server And Manager
Nov 15, 2012
Every time I try to connect to adobe.com I always arrive on the Autodesk Tool with Backburner and WiretapCentral page.
I can used each browser I own it still the same. I try to flush cookies everywhere and it's the same.
It looks like the page adobe.com (YES) is redirect to a local page from Autodesk.(only [URL])
I try to do the same in an other user account on my mac, and it is the same.
So I look in the activity monitor to locate if an Autodesk thing is on. I isolate BackburnerManager and BackburnerServer, on. (Smoke is off)I tried to hard quit them but I couldn't
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Jan 17, 2013
I cannot start "Backburner Server." I restarted my Mac a couple time but never can change the red light.
Mac Pro (Early 2008) with Mac OS Mountain Lion 10.8.2
AJA KONA 3G
RED Rocket (Driver ... v1.4.32 & Firmware ... v1.1.16.11)
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Nov 2, 2012
Running PR 5 and I'm getting an error message that says "no backburner server with adaptor. media converter 2013.1.0 on manager tdricander"
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Dec 17, 2012
I have been running PR5 for a while and everything has been stable. Today Smoke locked up and I had to force quit. After the force quit I have been unable to start Backburner. If I try to export I get this message:
Cannot connect to Backburner Manager. localhost:Backburner: Connection Refused.
If I open Smoke Prefs and try to toggle the Backburner Manager box I get the following:
Backburner Configuration: Unable to switch to localhost. Connection Refused
I have tried re-starting Backburner in the Service Monitor and each time it will turn green for 10-20 seconds and then turn red. I have also double checked that the Manager Hostname in Smoke Setup is set to localhost. I have checked my Network settings and only Airport is active, using DHCP and IPv6 is set to off. I have uninstalled PR5 and installed PR6 but still have had no luck.
Oddly if I type sudo nano/usr/discreet/backburner/Network/backburner.xml into terminal I get "command not found". Similarly if I type ping hostname I get "cannot resolve hostname: Unknown Host"
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Feb 15, 2014
I've tried to export from Smoke 2013 and it tells me i can't connect to BackBurner Manager.
In the service monitor, the BackBurner is showing red - (tho the Manager is green) if I restart it goes green for a moment and then stops again.
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Jun 20, 2012
I am trying to enter use the URL... and I am prompted by an Password Protection.
1.) crosshair
2.) clear swipe areas
3.) Desktop Tools (like the Idea where you placed the "hacked" ones)
4.) beiing able to kill the tabs at the bottom and the apple bar at the top
5.) TRIM MODE like AVID (no ones really knows how handy this thing is when you have 16or more audio tracks at a feature film)
6.) Give us a snapshot of an image that we can grade a little bit better. (or show me where it is ;-))
7.) Easy subtitle option (STL Import or whatever - change all the 700 Titles in one go...
8.) The ability to conform to PARTIAL FileNames (would make relinking of fals imported D5 Material from Meda Composer wayyyy easier - since AVID keeps the names but adds a zillion of useless characters at the end)
8.a) straight forward force relink option.
9.) simple blur functions in text editor
10.) direct output for H.264 for blu ray that we can use directly in Encore (or do we have that?)
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Feb 19, 2013
"cannot connect to backburner manager localhost"... What can I do to resolve this problem? I can't export a movie of my finished product.
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Dec 19, 2011
I have big problem with backburner 2012 using my new HP laptop (win7 64). The server and manager don't start and I get an error trying to deinstall BB. On my other workstations the BB software run just fine. What should I do?
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Jan 23, 2012
I just imported a bunch of 4k clips via the gateway using the backburner. Is it normal that it took about 2 minutes per frame to render? I had 36 clips, 53 000 frames in total, and it took about 8 hours to get them all in (with store local copy and proxies turned on).
Smoke 2012 SAP2 SP4
and
Smoke 2013 SP2 (Smoke Classic Keyboard Shortcuts)
Mac Pro 4,1
OS X 10.6.7
12 GB RAM
NVIDIA Quadro 4000
14 TB RAID (Areca)
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Aug 26, 2013
I started a new project and for some reason I can no longer send footage to backburner to crate proxies.
After dragging my AVC-Intra clips onto the folder in media hub I get a quick message in the bottom left corner that basically says that smoke cannot connect to backburner on port 0.
I can ping localhost and also backburner via the terminal with no issues, its just that Smoke cannot "see it". No jobs show up in the backburner manager.
Runnign Smoke Ext 1
MacBook Pro Retina 15" - OS X 10.8.4 - 4TB G-tech G-Raid - Smoke 2013
MacPro 5,1 - OSX 10.8.5 - 64GB Ram - 12TB Pegasus RAID - 24 inch HP DreamColor - Smoke 2013 - Maya 2013
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Aug 14, 2013
if you download and install with only WI-FI on. you get one MAC adress... then if you connect your macbookpro with a Thunderbolt->Ethernet adapter, you want this to be first in the list for fastest connection. Then Smoke will not export (backburner fails)
If you remove the adapter so that Wi-fi is the only one. Well then everything works...
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Mar 21, 2013
Ok, so I'm new to this and for some reason I can't enter Backburner web monitor. I used to but al the sudden I can't instead I get this message:
Forbidden
You don't have permission to access /backburner on this server.
And when exporting I just get partial films, about 80% of the film. Any clues?
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Sep 24, 2012
I'm trying to see why one of my test machines won't export (never shows any submitted jobs under the jobs tab.) Through several other posts, oftentimes the user is asked to check the back burner web page. (localhost/backburner.) I must be doing something wrong, but I'm unable to access anything this way. I've tried all possible names for my localhost. ie. comp name, ip address, etc. I just get a 404 not found error.
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Sep 12, 2012
I've also got a problem importing footage using 'Create Project Media' I get a message cannot connect to backburner manger on port -1.
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Sep 16, 2013
Static network, static IP address on fixed machine. Stable install been used every day for over 2 years. Come in this morning and backburner server fails to launch. Network functional as usual, checked all the usual culprits and no joy. Reinstalling SP4 now to see if that repairs links.
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Dec 4, 2012
Today I was messing around with import. Tried to pull in 100GB of footage and found it took nearly 1hr 45 mins over USB3. I know the slow speed was down to the rubbish hard drive I was pulling from but it would have been really useful to know that it was going to take 1hr 45mins. I could've gone to the pub!
We get a time estimate on backburner importing? I also wanted to check that smac 2013 isn't throttled anywhere on import speeds? I know that smoke all the way up to 2010 vsn was throttled so that you would never get import as fast as your disks could go.
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Oct 25, 2011
All the footage is available, but backburner starts rendering and the stops just before 100%. So I have a bunch of clips on idle, and there are most of the time only 2 frames missing.... why is that? Can I consider the job done and delete it out of the backburner?
Smoke 2012 SAP2 SP4
and
Smoke 2013 SP2 (Smoke Classic Keyboard Shortcuts)
Mac Pro 4,1
OS X 10.6.7
12 GB RAM
NVIDIA Quadro 4000
14 TB RAID (Areca)
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Jan 11, 2014
While I'm waiting on a BackBurner cache...
After doing these caches, my system goes into a weird cycle where the mouse pointer goes invisible for 2-3 seconds, about every 15 seconds or so. Both within Smoke, and even in the Mac OS - the only thing that fixes it is a system reboot. Big PITA when cache-ing from lots of different sources drives, so lots of cache-batches.
How to be able to EJECT a drive from Smoke without quitting the app, and even then, I still have to FORCE EJECT more often than not. I've quit and restarted this project dozens of times to change out source media USB3 drives. Wasn't so bad when you could daisy chain FW drives, but I can only connect one USB3 drive at a time on my 2011 MacPro.
---
SmokeUser since 2012
MacPro w/ K3
32 GB RAM
CalDigit HdPro2 RAID
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Nov 8, 2012
I'm on PR5 and up until today backburner has been working fine. For some reason its stopped. here is the error message from the file I'm trying export:
tddetedit2 2687747392 transcoderMediaProvider.C:312 11/08/12:13:57:26.290 Cannot get type of clip IFFFS-20:/stonefs/YEC_2012/workspace/_Export_121108_133458_1/H_16777343_S_1352399698_U_44950/hires: Library _Export_121108_133458_1 not found
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Dec 19, 2012
Backburner doesn't seem to work properly for me in the release version. I cannot export file sequences as backburner sticks on waiting. I can however export Quicktimes fine.
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Oct 2, 2013
how to install mediastorage in a server? smoke can t see my "server drive".
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Sep 7, 2012
I just upgraded Lion to Mountain Lion. After that the license server wont start. I opened a case on the suscription page but it is weekend and I think wont get support. Really need to use Smoke over the weekend.
Smoke 2013 Ext1
17" Mac Book Pro
OS X 10.8.5
16 GB RAM
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Feb 18, 2013
So I've installed Smoke for Mac 2013.2 on my macbook and everything has been working great up until a day ago. Now when I go to localhost/ backburner no servers show up. When I try to import something into smoke with cache media enabled, I get the error "Cannot connect to backburner manager 'localhost' on port 0" Also my Backburner Manager seems to be stopped in the service monitor and everytime I restart it, it shuts back off again.
What I've tried
Going through "mikes_backburner_guide.pdf" and a few others to get the networking right. Uninstalling and reinstalling smoke 2013 multiple times and restarting my computer many, many times.
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May 7, 2013
Is possible to change the default configuration of the wiretap server after install?I need to make it work on another port than 80.
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Oct 6, 2013
Is it possible to convert a folder shared in a server to a true disk ?
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Mar 2, 2014
I'm running Smoke 2012 on a fully loaded MBP. I'm having problems exporting QTs. Constantly get this error:
Cannot get local IFFFS wiretap server's storage id: Connection refused.
I have to do a full power cycle, then maybe it will work. This used to be an occasional occurrence, but now happens almost every time, unless I've only just powered up. Once Smoke has been running for a few minutes, forgetaboutit. I never have this problem when I can use the Export button; but this button is greyed out when QT is selected, which means it has to be dropped into the queue, then exported from the background page. Perhaps this is where the issue lies.
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Mar 24, 2013
I have a small render farm of about 6 computers running Backburner for a Max Design 2013 animation. After working fine last week, one particular computer is not able to run Server, although all the rest of the computers seem to work fine. On Server startup, the error message is:
Error receiving information: An existing connection was forcibly closed by the remote host (0x2746)I'm not finding very specific information regarding the message by searching Google.
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Feb 28, 2012
I have a render node whose server appears in the backburner manager. However in the Network Job Assignment dialog the server does not appear. The server does show up in the Monitor.
All boxes have latest 3dsmax 2012 as well as latest version of Back-burner 2012
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Aug 27, 2011
I've been using backburner for a number of years and never run across this message before. What does it mean and why does it happen when it says.
Skip assignment to server xxxxxxxxxxx
The manager then won't assign a frame to that server.
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Nov 21, 2012
we have a dilema regarding Backburner 2013:
I work at a studio and we want to buy new servers and we want to purchase Windows Server 2012 wich, from what we read is based on Windows 8 architecture. We read BackBurner 2013's specification and Windows 8 didn't appear as supported.
Our question is: If we buy Windows Server 2012 Enterprise for the render farm will it work with Backburner 2013 without any problem?
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Nov 22, 2012
3dsmax2013 64 bit.
I am have problems starting the backburner Manager on my workstation, i do not get any error messages it just does not start.
I have installed the new update for backburner. but still no Manager.
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