AutoDesk Smoke :: License Server Not Responding?
Sep 7, 2012
I just upgraded Lion to Mountain Lion. After that the license server wont start. I opened a case on the suscription page but it is weekend and I think wont get support. Really need to use Smoke over the weekend.
Smoke 2013 Ext1
17" Mac Book Pro
OS X 10.8.5
16 GB RAM
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May 29, 2013
I'm trying to transfer my Smoke 2013 License from one system to another and can not start up the LUT utility to do the transfer process. Can I uninstall Smoke 2013 and reinstall it to make that happen?
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Dec 15, 2011
I just moved Smoke from an office to my house. Have different IPs in both places. I understand that I need to change the IP on two places: the "hosts" file and on the license itself. Where can I find these files?
Smoke 2013 Ext1
17" Mac Book Pro
OS X 10.8.5
16 GB RAM
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Dec 18, 2012
I just loaded an Action setup made in 2012 to 2013R1 and everything is fine except that the Gmasks I did appear on the Keyer inside a layer but those are transparent. I mean I cant change the colour.
Smoke 2013 Ext1
17" Mac Book Pro
OS X 10.8.5
16 GB RAM
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Oct 2, 2013
how to install mediastorage in a server? smoke can t see my "server drive".
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Jan 17, 2013
I cannot start "Backburner Server." I restarted my Mac a couple time but never can change the red light.
Mac Pro (Early 2008) with Mac OS Mountain Lion 10.8.2
AJA KONA 3G
RED Rocket (Driver ... v1.4.32 & Firmware ... v1.1.16.11)
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Nov 15, 2012
Every time I try to connect to adobe.com I always arrive on the Autodesk Tool with Backburner and WiretapCentral page.
I can used each browser I own it still the same. I try to flush cookies everywhere and it's the same.
It looks like the page adobe.com (YES) is redirect to a local page from Autodesk.(only [URL])
I try to do the same in an other user account on my mac, and it is the same.
So I look in the activity monitor to locate if an Autodesk thing is on. I isolate BackburnerManager and BackburnerServer, on. (Smoke is off)I tried to hard quit them but I couldn't
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Feb 18, 2013
So I've installed Smoke for Mac 2013.2 on my macbook and everything has been working great up until a day ago. Now when I go to localhost/ backburner no servers show up. When I try to import something into smoke with cache media enabled, I get the error "Cannot connect to backburner manager 'localhost' on port 0" Also my Backburner Manager seems to be stopped in the service monitor and everytime I restart it, it shuts back off again.
What I've tried
Going through "mikes_backburner_guide.pdf" and a few others to get the networking right. Uninstalling and reinstalling smoke 2013 multiple times and restarting my computer many, many times.
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Nov 2, 2012
Running PR 5 and I'm getting an error message that says "no backburner server with adaptor. media converter 2013.1.0 on manager tdricander"
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May 7, 2013
Is possible to change the default configuration of the wiretap server after install?I need to make it work on another port than 80.
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Oct 6, 2013
Is it possible to convert a folder shared in a server to a true disk ?
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Mar 2, 2014
I'm running Smoke 2012 on a fully loaded MBP. I'm having problems exporting QTs. Constantly get this error:
Cannot get local IFFFS wiretap server's storage id: Connection refused.
I have to do a full power cycle, then maybe it will work. This used to be an occasional occurrence, but now happens almost every time, unless I've only just powered up. Once Smoke has been running for a few minutes, forgetaboutit. I never have this problem when I can use the Export button; but this button is greyed out when QT is selected, which means it has to be dropped into the queue, then exported from the background page. Perhaps this is where the issue lies.
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Jun 16, 2013
I have installed a new hard drive and reinstalled CS5 from CD. Now every time I try to download updates I get a message 'The Update server is not responding, please try again later'.
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Dec 15, 2012
I want to upgrade to ACR 7.3. When I select help > updates, I get the message: "The update server is not responding. The server might be offline temporarily, or the internet or firewall settings may be incorrect." I could update Lightroom to 4.3 flawlessly. I use Avast Antivirus, but when I disable Avast it doesn't work.
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Nov 16, 2013
Several features in Photoshop CS6 are greyed out for no reason I can tell, including Content-Aware Fill. I've noticed my Camera Raw plugin is outdated, but when I try to update it through Photoshop I always get the above message. Updates obtained directly from the Adobe website don't seem to include plugins. Is there a way to either make the server respond or obtain the updated plugin from another source? Am I even on the right track for enabling Content-Aware Fill?
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Jul 23, 2012
I updated my CS5.1 to 64bit when I upgraded my OS to Win 7. Now when I check for updates I get an error message U41M1C212 - server isn't responding. I checked firewalls and IE settings - both seem ok. I downloaded the latest update plugin but I get a message that mine is newer (and bigger) than it.
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Aug 29, 2013
I know that the AJA Kona 3 card has 2 outputs. Can Smoke send one eye to one channel and the other eye to the other of the Kona 3 card? Dual Stream output is what I am really getting at.
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Feb 26, 2013
Is there any way that Smoke can see/output sub-blacks and super whites? Can't find any way of seeing them on my scope, Smoke just clamps everything. It won't even see anything below zero in order for me to make a correction on it, everything seems to be clamped on import. I'm using ProRes HQ footage.
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Jan 16, 2014
What is the best plugin to do spline warps in smoke?(need something like the distort in flame) I notice revisionfx don't make a warper for smoke on mac.
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Oct 2, 2012
I am experimenting with Smoke 2013 pre-trial and I am having issues with importing images and video with alpha channels.
1. If I have a layered Photoshop file or png with an alpha channel (a still frame lower third), I see that I can import it as a multi layered clip, but what is the best way to have it in the sequence to show up properly?
2. If I have a QuickTime in animation format or Pro Res4444 format with an embedded alpha, how can I import that file to show and cut it on a top layer to animate above my video?
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Oct 18, 2012
Can Smoke support the OFX architecture?
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Jul 10, 2012
Does Smoke have selection functionality similar to that of Combustion? As an example, you might want to selectively blur part of an image. In Combustion, you would draw a selection and then apply an operator above the selection to achieve this. I don't see a similar selection tool function in Smoke, but I imagine you could achieve the same effect by duplicating a layer and using a Gmask via the Wipe timeline FX.does Smoke not have a selection tool similar to Combustion?
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Jan 10, 2014
Whats the dealing with importing TWs to Smoke? I have a show that's 70% keyframed with timewarps and need a way other then baking the effect to bring it into Smoke. It's comming from FCP7 and we have Automatic Duck but neither the XMLs or AAF bring anything other then the first speed of the clip. Any way to retain the keyframes?
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Mar 12, 2012
I copy a .dwg to my remote computer and open it. Then .dwl and .dwl2 are created in same local folder as the .dwg I just opened localy. Then I copy the local .dwl and .dwl2 files back to the remote server in the same location I received the origional .dwg from. Why are those files not locked now from everybody on the network that I am remotly away from?
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Oct 27, 2013
Is it possible to run Flame or Smoke over a VPN? I mean, is it possible to get a license over VPN?
Smoke 2013 Ext1
17" Mac Book Pro
OS X 10.8.5
16 GB RAM
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Aug 5, 2012
I tried Smoke 2013 PR2 on my MacBook Air 11".
It uses all the available RAM that is 4GB.
Same experience with Smoke 2012 on my MacBook pro 13"".
Is that normal?
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Nov 14, 2011
I have RED footage which I exported as EXR. When I import them back in, they look exactly like the RED footage. But when I import the EXR in Fusion, export it back out, and then import that EXR into Smoke, it looks brighter, although I didn't change anything in Fusion. (when I compare the EXR from Smoke and the EXR from fusion in my finder on my desktop, they look exactly the same). So what is Smoke doing with the "foreign" exr on import?I was also playing with the LUT settings. I get a result which is close, but I need to be exact.
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Jun 27, 2012
Where do you set context in batch in the 2013 prerelease?
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Oct 29, 2012
When I export a XML from FCP 7 all of my files come over and link but there is no video with my HDV files (1440 x 1080) all of my other files (Canon FX etc) come over fine.
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Jun 4, 2011
What is the best way to downconvert 5D HD to SD?
I converted the h.264 files to uncompressed 10bit. Bringing in the footage and XML was fine, but as soon as I resize to PAL (the timeline was changed to PAL, as was the output on the AJA) the picture starts anti aliasing in detail areas. I have processed this with every filter in Smoke with no satisfactory result.
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Jul 7, 2013
I am having issues for a long time regarding importing XML into smoke 2013. Will try and explain you in breif.
First When we try an import XML into smoke it just doesnt do anything, in the message history box it comes up saying FOUND 0 SOURCES.
Nothing gets imported at all. No footage is imported, nothing is shown in timeline as well.
Second For a different project when the XML does get imported, the videos get imported but then again nothing is coming up in the timeline and in the message history box we get the following error.
XML Validation Failed.
Cannot process unliked media.
we have checked all the import options to make this work, including max up level and the rest but nothing is working.
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