AutoDesk Smoke :: Backburner Has Stopped Working / Cannot Get Type Of Clip
Nov 8, 2012
I'm on PR5 and up until today backburner has been working fine. For some reason its stopped. here is the error message from the file I'm trying export:
tddetedit2 2687747392 transcoderMediaProvider.C:312 11/08/12:13:57:26.290 Cannot get type of clip IFFFS-20:/stonefs/YEC_2012/workspace/_Export_121108_133458_1/H_16777343_S_1352399698_U_44950/hires: Library _Export_121108_133458_1 not found
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Jul 7, 2013
So I have a soft imported clip with cfx applied...right click consolidate handles...and it seems to work...
But then archiving gives a crazy size estimate so I checked handles again...it turns out the handles haven't been consolidated at all. Timeline says it has been consolidated but entering cfx and exiting again the handles come back.
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Jan 17, 2013
I cannot start "Backburner Server." I restarted my Mac a couple time but never can change the red light.
Mac Pro (Early 2008) with Mac OS Mountain Lion 10.8.2
AJA KONA 3G
RED Rocket (Driver ... v1.4.32 & Firmware ... v1.1.16.11)
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Dec 17, 2012
I have been running PR5 for a while and everything has been stable. Today Smoke locked up and I had to force quit. After the force quit I have been unable to start Backburner. If I try to export I get this message:
Cannot connect to Backburner Manager. localhost:Backburner: Connection Refused.
If I open Smoke Prefs and try to toggle the Backburner Manager box I get the following:
Backburner Configuration: Unable to switch to localhost. Connection Refused
I have tried re-starting Backburner in the Service Monitor and each time it will turn green for 10-20 seconds and then turn red. I have also double checked that the Manager Hostname in Smoke Setup is set to localhost. I have checked my Network settings and only Airport is active, using DHCP and IPv6 is set to off. I have uninstalled PR5 and installed PR6 but still have had no luck.
Oddly if I type sudo nano/usr/discreet/backburner/Network/backburner.xml into terminal I get "command not found". Similarly if I type ping hostname I get "cannot resolve hostname: Unknown Host"
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Jan 23, 2012
I just imported a bunch of 4k clips via the gateway using the backburner. Is it normal that it took about 2 minutes per frame to render? I had 36 clips, 53 000 frames in total, and it took about 8 hours to get them all in (with store local copy and proxies turned on).
Smoke 2012 SAP2 SP4
and
Smoke 2013 SP2 (Smoke Classic Keyboard Shortcuts)
Mac Pro 4,1
OS X 10.6.7
12 GB RAM
NVIDIA Quadro 4000
14 TB RAID (Areca)
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Aug 26, 2013
I started a new project and for some reason I can no longer send footage to backburner to crate proxies.
After dragging my AVC-Intra clips onto the folder in media hub I get a quick message in the bottom left corner that basically says that smoke cannot connect to backburner on port 0.
I can ping localhost and also backburner via the terminal with no issues, its just that Smoke cannot "see it". No jobs show up in the backburner manager.
Runnign Smoke Ext 1
MacBook Pro Retina 15" - OS X 10.8.4 - 4TB G-tech G-Raid - Smoke 2013
MacPro 5,1 - OSX 10.8.5 - 64GB Ram - 12TB Pegasus RAID - 24 inch HP DreamColor - Smoke 2013 - Maya 2013
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Aug 14, 2013
if you download and install with only WI-FI on. you get one MAC adress... then if you connect your macbookpro with a Thunderbolt->Ethernet adapter, you want this to be first in the list for fastest connection. Then Smoke will not export (backburner fails)
If you remove the adapter so that Wi-fi is the only one. Well then everything works...
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Mar 21, 2013
Ok, so I'm new to this and for some reason I can't enter Backburner web monitor. I used to but al the sudden I can't instead I get this message:
Forbidden
You don't have permission to access /backburner on this server.
And when exporting I just get partial films, about 80% of the film. Any clues?
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Sep 24, 2012
I'm trying to see why one of my test machines won't export (never shows any submitted jobs under the jobs tab.) Through several other posts, oftentimes the user is asked to check the back burner web page. (localhost/backburner.) I must be doing something wrong, but I'm unable to access anything this way. I've tried all possible names for my localhost. ie. comp name, ip address, etc. I just get a 404 not found error.
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Feb 15, 2014
I've tried to export from Smoke 2013 and it tells me i can't connect to BackBurner Manager.
In the service monitor, the BackBurner is showing red - (tho the Manager is green) if I restart it goes green for a moment and then stops again.
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Sep 12, 2012
I've also got a problem importing footage using 'Create Project Media' I get a message cannot connect to backburner manger on port -1.
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Nov 15, 2012
Every time I try to connect to adobe.com I always arrive on the Autodesk Tool with Backburner and WiretapCentral page.
I can used each browser I own it still the same. I try to flush cookies everywhere and it's the same.
It looks like the page adobe.com (YES) is redirect to a local page from Autodesk.(only [URL])
I try to do the same in an other user account on my mac, and it is the same.
So I look in the activity monitor to locate if an Autodesk thing is on. I isolate BackburnerManager and BackburnerServer, on. (Smoke is off)I tried to hard quit them but I couldn't
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Sep 16, 2013
Static network, static IP address on fixed machine. Stable install been used every day for over 2 years. Come in this morning and backburner server fails to launch. Network functional as usual, checked all the usual culprits and no joy. Reinstalling SP4 now to see if that repairs links.
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Jun 20, 2012
I am trying to enter use the URL... and I am prompted by an Password Protection.
1.) crosshair
2.) clear swipe areas
3.) Desktop Tools (like the Idea where you placed the "hacked" ones)
4.) beiing able to kill the tabs at the bottom and the apple bar at the top
5.) TRIM MODE like AVID (no ones really knows how handy this thing is when you have 16or more audio tracks at a feature film)
6.) Give us a snapshot of an image that we can grade a little bit better. (or show me where it is ;-))
7.) Easy subtitle option (STL Import or whatever - change all the 700 Titles in one go...
8.) The ability to conform to PARTIAL FileNames (would make relinking of fals imported D5 Material from Meda Composer wayyyy easier - since AVID keeps the names but adds a zillion of useless characters at the end)
8.a) straight forward force relink option.
9.) simple blur functions in text editor
10.) direct output for H.264 for blu ray that we can use directly in Encore (or do we have that?)
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Dec 4, 2012
Today I was messing around with import. Tried to pull in 100GB of footage and found it took nearly 1hr 45 mins over USB3. I know the slow speed was down to the rubbish hard drive I was pulling from but it would have been really useful to know that it was going to take 1hr 45mins. I could've gone to the pub!
We get a time estimate on backburner importing? I also wanted to check that smac 2013 isn't throttled anywhere on import speeds? I know that smoke all the way up to 2010 vsn was throttled so that you would never get import as fast as your disks could go.
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Oct 25, 2011
All the footage is available, but backburner starts rendering and the stops just before 100%. So I have a bunch of clips on idle, and there are most of the time only 2 frames missing.... why is that? Can I consider the job done and delete it out of the backburner?
Smoke 2012 SAP2 SP4
and
Smoke 2013 SP2 (Smoke Classic Keyboard Shortcuts)
Mac Pro 4,1
OS X 10.6.7
12 GB RAM
NVIDIA Quadro 4000
14 TB RAID (Areca)
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Feb 19, 2013
"cannot connect to backburner manager localhost"... What can I do to resolve this problem? I can't export a movie of my finished product.
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Nov 2, 2012
Running PR 5 and I'm getting an error message that says "no backburner server with adaptor. media converter 2013.1.0 on manager tdricander"
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Jan 11, 2014
While I'm waiting on a BackBurner cache...
After doing these caches, my system goes into a weird cycle where the mouse pointer goes invisible for 2-3 seconds, about every 15 seconds or so. Both within Smoke, and even in the Mac OS - the only thing that fixes it is a system reboot. Big PITA when cache-ing from lots of different sources drives, so lots of cache-batches.
How to be able to EJECT a drive from Smoke without quitting the app, and even then, I still have to FORCE EJECT more often than not. I've quit and restarted this project dozens of times to change out source media USB3 drives. Wasn't so bad when you could daisy chain FW drives, but I can only connect one USB3 drive at a time on my 2011 MacPro.
---
SmokeUser since 2012
MacPro w/ K3
32 GB RAM
CalDigit HdPro2 RAID
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Dec 19, 2012
Backburner doesn't seem to work properly for me in the release version. I cannot export file sequences as backburner sticks on waiting. I can however export Quicktimes fine.
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Nov 22, 2012
1. I put a clip in a timeline , then i put a cfx clip on top of the first clip. Add axis clip to cfx clip, set transparancy to 100% (fully transparent) , when hit render , this cfx is still calculated.
2. if i have stack of cfx clips, the clips are solid (no matte or transparancy ). one clip is on top of the other. In the top layer , i add a axis fx and cut a very small hole. We can see even a very small hole ( that will exposed small part of the bg ) will trigger smoke to render both of the clip full frame. Actually i only will see small part of the BG so i'm expecting smoke to render only that visible pixel. How to control this ? In some case i will waste my time waiting smoke to render part that i don't need.
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May 12, 2011
All of a sudden, I'm unable to scroll through clips with real time feedback. Did I turn on some preference?
Also, I've noticed that when I'm in Action, I don't get realtime feedback going to the broadcast monitor, but rather the image catches up upon pen up. I don't see anything about it in the options in Action or global preferences.
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Feb 3, 2012
is there a way to put a LUT on a clip, without having to 'bake' (process) it? So I can turn it on and off?
Our process is:
import R3E Raw files with User Settings in Red Log (so the image looks flat, with most color information).
then turn on a Display LUT (which settings would I use here?)
then do the color correction with the LUT on and after I'm finished, turn the LUT of and then export a dpx 10 Bit sequence to the vfx department, so they can work with it (in fusion).
Smoke 2012 SAP2 SP4
and
Smoke 2013 SP2 (Smoke Classic Keyboard Shortcuts)
Mac Pro 4,1
OS X 10.6.7
12 GB RAM
NVIDIA Quadro 4000
14 TB RAID (Areca)
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Jan 15, 2013
I just started playing around with Smoke 2013. I played around with the CFX and did some keying. Now, on the timeline, I have a clip with CFXa and an axis effect. Now I thought, that it should be a container, and that I could simply double click the clip, step into the container and copy out the matte. But that doesn't work anymore, since double clicking now enters the editor again.
So, how can I access the matte (and how can I step into the container)?
Oh, and now that the unrendered clip is on the timeline, I only get the message Unrendered Frame. Obviously Smoke can't play back an unrendered clip, but why doesn't it at least show the frame I'm parked on? And also, I started rendering, but it took forever, so I stopped after 10 min. In Smoke 2012 it rendered at least partially, but now I still only have a dotted line......
Smoke 2012 SAP2 SP4
and
Smoke 2013 SP2 (Smoke Classic Keyboard Shortcuts)
Mac Pro 4,1
OS X 10.6.7
12 GB RAM
NVIDIA Quadro 4000
14 TB RAID (Areca)
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Aug 28, 2012
Tell me that I'm wrong on this but with the new CFX clip in SP3, it looks like you can't update the original CFX Clip and have it update/link to all shots where it is placed. It would be so perfect. Now it is just another "fancy" way to copy&paste comps?
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Sep 15, 2012
Is there a way to remove/delete the history from a rendered clip, other than re-rendering the clip without history enabled? Flame has a desktop function that can delete the history from an entire desktop (which would be convenient in my case here on Smoke 2012).
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Feb 7, 2013
Is there any short cut for moving the clip from one track to other(above or below track)?
like we have in FCP.
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Nov 20, 2012
can i clone (not copy) cfx clip ? so any update made to the cfx clip will automatically update all the instance ?
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Aug 16, 2011
I created a stereoscopic timeline in Smoke. That seems to work so far, but now I want to output it in full resolution on a 3D TV (Samsung). The TV only supports HDMI in.
I'm working on a Smoke for Mac 2012 with a NVIDIA Quadro 4000 (which has 1xDVI and 2x Display Ports). And we have the AJA Kona 3G (SDI out and mini HDMI). We have a reference monitor which is connected via SDI and that works.
We tried to connect the Mac via mini HDMI to HDMI. We did get a signal from Final Cut Pro, but we didn't get a signal out of Smoke.
I tried all kinds of settings, but there is no way of outputting an image from Smoke. What options do we have, so we can get a 3D signal out?
I heard that Smoke for Mac doesn't support Dual SDI out. Is that right? Would it work to simply buy a converter from SDI to HDMI? Would I still get full res HD out then?
Smoke 2012 SAP2 SP4
and
Smoke 2013 SP2 (Smoke Classic Keyboard Shortcuts)
Mac Pro 4,1
OS X 10.6.7
12 GB RAM
NVIDIA Quadro 4000
14 TB RAID (Areca)
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Jun 5, 2012
I have R3D footage which I imported in 2K. For a couple shots I need a higher resolution, so I matched out my original clip from my timeline, saved it to my library, double clicked and selected Modify Clip History, where I set my layering to full. I don't change anything else, however, now my In and Out TC are not correct anymore! Everything is fine, just until I hit the Modify Clip History and Apply the changes.
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Jan 31, 2013
If there is still an option somewhere where I can force my import to be frames and set duration to 5 or 10 frames like in 2012. or force a set of sequences o be imported as one clip.
Update: Found the frames option but no frame durations available. But no single clip available in case of importing multiple sequences or frames that need to be in a single sequence.
Currently dancing between Flame Premium 2013x2sp3/2013Sp4 nd Smoke on mac 2013Ext1
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