AutoDesk Smoke :: Cannot Connect To Backburner Manager
Dec 17, 2012
I have been running PR5 for a while and everything has been stable. Today Smoke locked up and I had to force quit. After the force quit I have been unable to start Backburner. If I try to export I get this message:
Cannot connect to Backburner Manager. localhost:Backburner: Connection Refused.
If I open Smoke Prefs and try to toggle the Backburner Manager box I get the following:
Backburner Configuration: Unable to switch to localhost. Connection Refused
I have tried re-starting Backburner in the Service Monitor and each time it will turn green for 10-20 seconds and then turn red. I have also double checked that the Manager Hostname in Smoke Setup is set to localhost. I have checked my Network settings and only Airport is active, using DHCP and IPv6 is set to off. I have uninstalled PR5 and installed PR6 but still have had no luck.
Oddly if I type sudo nano/usr/discreet/backburner/Network/backburner.xml into terminal I get "command not found". Similarly if I type ping hostname I get "cannot resolve hostname: Unknown Host"
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Feb 15, 2014
I've tried to export from Smoke 2013 and it tells me i can't connect to BackBurner Manager.
In the service monitor, the BackBurner is showing red - (tho the Manager is green) if I restart it goes green for a moment and then stops again.
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Feb 19, 2013
"cannot connect to backburner manager localhost"... What can I do to resolve this problem? I can't export a movie of my finished product.
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Sep 12, 2012
I've also got a problem importing footage using 'Create Project Media' I get a message cannot connect to backburner manger on port -1.
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Nov 15, 2012
Every time I try to connect to adobe.com I always arrive on the Autodesk Tool with Backburner and WiretapCentral page.
I can used each browser I own it still the same. I try to flush cookies everywhere and it's the same.
It looks like the page adobe.com (YES) is redirect to a local page from Autodesk.(only [URL])
I try to do the same in an other user account on my mac, and it is the same.
So I look in the activity monitor to locate if an Autodesk thing is on. I isolate BackburnerManager and BackburnerServer, on. (Smoke is off)I tried to hard quit them but I couldn't
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Jun 20, 2012
I am trying to enter use the URL... and I am prompted by an Password Protection.
1.) crosshair
2.) clear swipe areas
3.) Desktop Tools (like the Idea where you placed the "hacked" ones)
4.) beiing able to kill the tabs at the bottom and the apple bar at the top
5.) TRIM MODE like AVID (no ones really knows how handy this thing is when you have 16or more audio tracks at a feature film)
6.) Give us a snapshot of an image that we can grade a little bit better. (or show me where it is ;-))
7.) Easy subtitle option (STL Import or whatever - change all the 700 Titles in one go...
8.) The ability to conform to PARTIAL FileNames (would make relinking of fals imported D5 Material from Meda Composer wayyyy easier - since AVID keeps the names but adds a zillion of useless characters at the end)
8.a) straight forward force relink option.
9.) simple blur functions in text editor
10.) direct output for H.264 for blu ray that we can use directly in Encore (or do we have that?)
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Jan 17, 2013
I cannot start "Backburner Server." I restarted my Mac a couple time but never can change the red light.
Mac Pro (Early 2008) with Mac OS Mountain Lion 10.8.2
AJA KONA 3G
RED Rocket (Driver ... v1.4.32 & Firmware ... v1.1.16.11)
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Jan 23, 2012
I just imported a bunch of 4k clips via the gateway using the backburner. Is it normal that it took about 2 minutes per frame to render? I had 36 clips, 53 000 frames in total, and it took about 8 hours to get them all in (with store local copy and proxies turned on).
Smoke 2012 SAP2 SP4
and
Smoke 2013 SP2 (Smoke Classic Keyboard Shortcuts)
Mac Pro 4,1
OS X 10.6.7
12 GB RAM
NVIDIA Quadro 4000
14 TB RAID (Areca)
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Aug 26, 2013
I started a new project and for some reason I can no longer send footage to backburner to crate proxies.
After dragging my AVC-Intra clips onto the folder in media hub I get a quick message in the bottom left corner that basically says that smoke cannot connect to backburner on port 0.
I can ping localhost and also backburner via the terminal with no issues, its just that Smoke cannot "see it". No jobs show up in the backburner manager.
Runnign Smoke Ext 1
MacBook Pro Retina 15" - OS X 10.8.4 - 4TB G-tech G-Raid - Smoke 2013
MacPro 5,1 - OSX 10.8.5 - 64GB Ram - 12TB Pegasus RAID - 24 inch HP DreamColor - Smoke 2013 - Maya 2013
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Aug 14, 2013
if you download and install with only WI-FI on. you get one MAC adress... then if you connect your macbookpro with a Thunderbolt->Ethernet adapter, you want this to be first in the list for fastest connection. Then Smoke will not export (backburner fails)
If you remove the adapter so that Wi-fi is the only one. Well then everything works...
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Mar 21, 2013
Ok, so I'm new to this and for some reason I can't enter Backburner web monitor. I used to but al the sudden I can't instead I get this message:
Forbidden
You don't have permission to access /backburner on this server.
And when exporting I just get partial films, about 80% of the film. Any clues?
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Sep 24, 2012
I'm trying to see why one of my test machines won't export (never shows any submitted jobs under the jobs tab.) Through several other posts, oftentimes the user is asked to check the back burner web page. (localhost/backburner.) I must be doing something wrong, but I'm unable to access anything this way. I've tried all possible names for my localhost. ie. comp name, ip address, etc. I just get a 404 not found error.
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Sep 16, 2013
Static network, static IP address on fixed machine. Stable install been used every day for over 2 years. Come in this morning and backburner server fails to launch. Network functional as usual, checked all the usual culprits and no joy. Reinstalling SP4 now to see if that repairs links.
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Dec 4, 2012
Today I was messing around with import. Tried to pull in 100GB of footage and found it took nearly 1hr 45 mins over USB3. I know the slow speed was down to the rubbish hard drive I was pulling from but it would have been really useful to know that it was going to take 1hr 45mins. I could've gone to the pub!
We get a time estimate on backburner importing? I also wanted to check that smac 2013 isn't throttled anywhere on import speeds? I know that smoke all the way up to 2010 vsn was throttled so that you would never get import as fast as your disks could go.
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Oct 25, 2011
All the footage is available, but backburner starts rendering and the stops just before 100%. So I have a bunch of clips on idle, and there are most of the time only 2 frames missing.... why is that? Can I consider the job done and delete it out of the backburner?
Smoke 2012 SAP2 SP4
and
Smoke 2013 SP2 (Smoke Classic Keyboard Shortcuts)
Mac Pro 4,1
OS X 10.6.7
12 GB RAM
NVIDIA Quadro 4000
14 TB RAID (Areca)
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Nov 2, 2012
Running PR 5 and I'm getting an error message that says "no backburner server with adaptor. media converter 2013.1.0 on manager tdricander"
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Jan 11, 2014
While I'm waiting on a BackBurner cache...
After doing these caches, my system goes into a weird cycle where the mouse pointer goes invisible for 2-3 seconds, about every 15 seconds or so. Both within Smoke, and even in the Mac OS - the only thing that fixes it is a system reboot. Big PITA when cache-ing from lots of different sources drives, so lots of cache-batches.
How to be able to EJECT a drive from Smoke without quitting the app, and even then, I still have to FORCE EJECT more often than not. I've quit and restarted this project dozens of times to change out source media USB3 drives. Wasn't so bad when you could daisy chain FW drives, but I can only connect one USB3 drive at a time on my 2011 MacPro.
---
SmokeUser since 2012
MacPro w/ K3
32 GB RAM
CalDigit HdPro2 RAID
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Nov 8, 2012
I'm on PR5 and up until today backburner has been working fine. For some reason its stopped. here is the error message from the file I'm trying export:
tddetedit2 2687747392 transcoderMediaProvider.C:312 11/08/12:13:57:26.290 Cannot get type of clip IFFFS-20:/stonefs/YEC_2012/workspace/_Export_121108_133458_1/H_16777343_S_1352399698_U_44950/hires: Library _Export_121108_133458_1 not found
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Dec 19, 2012
Backburner doesn't seem to work properly for me in the release version. I cannot export file sequences as backburner sticks on waiting. I can however export Quicktimes fine.
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Feb 10, 2013
Bug in CW in Connect FX, when i try to do color balance a shot. so i plot the white color and try to change it via Highlight it does not move the color in color space view. Same happens when it done with shadow color wheel.
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Sep 6, 2012
i am trying to understand how to work in the connect fx mode, but one thing that seems to be completely eluding me is why the output going to my broadcast monitor (via Kona3) is showing only the output from the left window when in CFX (currently Connect FX schematic), and not the final video.
My mac screen has a 2 up view showing the CFX Schematic on the left and the CFX Result on the right.
Is there any way that i can use the two windows on the mac screen without affecting what is feeding the broadcast monitor? I really want a system that always shows me the final output on the broadcast monitor, with everything else happening on the mac screen.
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Mar 6, 2013
I have footage that contains GS footage. I also have a graphic I want to put behind the two. I can achieve this with a vertical comp in my time line and the timeline axis effect. But when I try to connect the two with CFX I get an error and my footage looks wonky.
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Sep 24, 2012
I converted a project to PR4 and opened it in PR4.
When trying to open the Connect FX editor, I get the following error on all connect FXs: "The Connect FX has lost its setup and can no longer rendered or edited."
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Mar 6, 2013
inside CFX, when i move node in a network with a lot of nodes, sometime when i drop the node, i can accidentally connect it to wrong node, as there will be a lot of connection line in that area. So is there any way i can disable this autoconnect feature temporarily ?
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Nov 22, 2012
3dsmax2013 64 bit.
I am have problems starting the backburner Manager on my workstation, i do not get any error messages it just does not start.
I have installed the new update for backburner. but still no Manager.
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Oct 30, 2013
I'm trying to set up Backburner and 3DS Max Design, and I'm a newbie to both. I'm getting the warning 'Could not find a Manager. Will keep trying...' when I try to connect to my manager machine from the server machine using the manager's IP address. I can connect to the manager from the monitor on the server machine, however, and I can connect from a virtual machine running Windows 8. The server machine is running Windows Server 2012 - I haven't been able to find where someone says if you can or can't use Server 2012.
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Dec 19, 2011
I have big problem with backburner 2012 using my new HP laptop (win7 64). The server and manager don't start and I get an error trying to deinstall BB. On my other workstations the BB software run just fine. What should I do?
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Jun 13, 2012
Planning on moving to 2013 from 2009, but I want 2009 working during the migrations period...
How to get 3DS MAX 2009 working with backburner 2013.
The Backburner manager dosn't seem to load any 2009 render plugins, I've upgraded the current node with the latest Service pack/hot fix for 2009, which adressed the an compability issue with backburner 2012. Isn't BB 2012 also using the new "render adapters"?
Tried everything... reinstalls, regedit checks, AppData cleans and so on...
Took a "while" just to get BB 2013 running at all, until I found a way to disable IPv6 via the helper service.
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Aug 29, 2013
I know that the AJA Kona 3 card has 2 outputs. Can Smoke send one eye to one channel and the other eye to the other of the Kona 3 card? Dual Stream output is what I am really getting at.
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Jun 16, 2013
How can I connect two computers in sync with the Autodesk 360? So when you change the properties of an item element in one computer to another feature of the modified element synchronized.
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Feb 26, 2013
Is there any way that Smoke can see/output sub-blacks and super whites? Can't find any way of seeing them on my scope, Smoke just clamps everything. It won't even see anything below zero in order for me to make a correction on it, everything seems to be clamped on import. I'm using ProRes HQ footage.
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