AutoDesk Smoke :: Importing 4k Material Via Backburner?

Jan 23, 2012

I just imported a bunch of 4k clips via the gateway using the backburner. Is it normal that it took about 2 minutes per frame to render? I had 36 clips, 53 000 frames in total, and it took about 8 hours to get them all in (with store local copy and proxies turned on).

Smoke 2012 SAP2 SP4
and
Smoke 2013 SP2 (Smoke Classic Keyboard Shortcuts)
Mac Pro 4,1
OS X 10.6.7
12 GB RAM
NVIDIA Quadro 4000
14 TB RAID (Areca)

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AutoDesk Smoke :: How To Get Time Estimate On Backburner Importing

Dec 4, 2012

Today I was messing around with import. Tried to pull in 100GB of footage and found it took nearly 1hr 45 mins over USB3. I know the slow speed was down to the rubbish hard drive I was pulling from but it would have been really useful to know that it was going to take 1hr 45mins. I could've gone to the pub!

We get a time estimate on backburner importing? I also wanted to check that smac 2013 isn't throttled anywhere on import speeds? I know that smoke all the way up to 2010 vsn was throttled so that you would never get import as fast as your disks could go.

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AutoDesk Smoke :: Process Of Importing Alexa Material?

Apr 11, 2012

Where can I find some info on the process of importing Alexa material to Smoke? Is it as slow as RED material? I need to Color Correct 10 min of 2k material from that camera.

Smoke 2013 Ext1
17" Mac Book Pro
OS X 10.8.5
16 GB RAM

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AutoDesk Smoke :: Cannot Start Backburner Server

Jan 17, 2013

I cannot start "Backburner Server." I restarted my Mac a couple time but never can change the red light.

Mac Pro (Early 2008) with Mac OS Mountain Lion 10.8.2
AJA KONA 3G
RED Rocket (Driver ... v1.4.32 & Firmware ... v1.1.16.11)

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AutoDesk Smoke :: Cannot Connect To Backburner Manager

Dec 17, 2012

I have been running PR5 for a while and everything has been stable. Today Smoke locked up and I had to force quit. After the force quit I have been unable to start Backburner. If I try to export I get this message:

Cannot connect to Backburner Manager. localhost:Backburner: Connection Refused.

If I open Smoke Prefs and try to toggle the Backburner Manager box I get the following:

Backburner Configuration: Unable to switch to localhost. Connection Refused

I have tried re-starting Backburner in the Service Monitor and each time it will turn green for 10-20 seconds and then turn red. I have also double checked that the Manager Hostname in Smoke Setup is set to localhost. I have checked my Network settings and only Airport is active, using DHCP and IPv6 is set to off. I have uninstalled PR5 and installed PR6 but still have had no luck.

Oddly if I type sudo nano/usr/discreet/backburner/Network/backburner.xml into terminal I get "command not found". Similarly if I type ping hostname I get "cannot resolve hostname: Unknown Host"

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AutoDesk Smoke :: Cannot Send Proxies To Backburner

Aug 26, 2013

I started a new project and for some reason I can no longer send footage to backburner to crate proxies.
 
After dragging my AVC-Intra clips onto the folder in media hub I get a quick message in the bottom left corner that basically says that smoke cannot connect to backburner on port 0.
 
I can ping localhost and also backburner via the terminal with no issues, its just that Smoke cannot "see it". No jobs show up in the backburner manager.
 
Runnign Smoke Ext 1

MacBook Pro Retina 15" - OS X 10.8.4 - 4TB G-tech G-Raid - Smoke 2013
MacPro 5,1 - OSX 10.8.5 - 64GB Ram - 12TB Pegasus RAID - 24 inch HP DreamColor - Smoke 2013 - Maya 2013

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AutoDesk Smoke :: Will Not Export (backburner Fails)

Aug 14, 2013

if you download and install with only WI-FI on. you get one MAC adress... then if you connect your macbookpro with a Thunderbolt->Ethernet adapter, you want this to be first in the list for fastest connection. Then Smoke will not export (backburner fails)
 
If you remove the adapter so that Wi-fi is the only one. Well then everything works...

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AutoDesk Smoke :: Backburner Web Monitor - Forbidden

Mar 21, 2013

Ok, so I'm new to this and for some reason I can't enter Backburner web monitor. I used to but al the sudden I can't instead I get this message:

Forbidden

You don't have permission to access /backburner on this server.

And when exporting I just get partial films, about 80% of the film. Any clues?

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AutoDesk Smoke :: Opening Backburner Webpage?

Sep 24, 2012

I'm trying to see why one of my test machines won't export (never shows any submitted jobs under the jobs tab.) Through several other posts, oftentimes the user is asked to check the back burner web page. (localhost/backburner.) I must be doing something wrong, but I'm unable to access anything this way. I've tried all possible names for my localhost. ie. comp name, ip address, etc. I just get a 404 not found error.

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AutoDesk Smoke :: Export - Cannot Connect To Backburner Manager

Feb 15, 2014

I've tried to export from Smoke 2013 and it tells me i can't connect to BackBurner Manager.
 
In the service monitor, the BackBurner is showing red - (tho the Manager is green) if I restart it goes green for a moment and then stops again.

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AutoDesk Smoke :: Cannot Connect To Backburner Manger On Port -1

Sep 12, 2012

I've also got a problem importing footage using 'Create Project Media' I get a message cannot connect to backburner manger on port -1.

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AutoDesk Smoke :: How To Quit Backburner Server And Manager

Nov 15, 2012

Every time I try to connect to adobe.com I always arrive on the Autodesk Tool with Backburner and WiretapCentral page.

I can used each browser I own it still the same. I try to flush cookies everywhere and it's the same.

It looks like the page adobe.com (YES) is redirect to a local page from Autodesk.(only [URL])

I try to do the same in an other user account on my mac, and it is the same.

So I look in the activity monitor to locate if an Autodesk thing is on. I isolate BackburnerManager and BackburnerServer, on. (Smoke is off)I tried to hard quit them but I couldn't

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AutoDesk Smoke :: 2012 Sp4 Backburner Fails To Launch

Sep 16, 2013

Static network, static IP address on fixed machine. Stable install been used every day for over 2 years. Come in this morning and backburner server fails to launch. Network functional as usual, checked all the usual culprits and no joy. Reinstalling SP4 now to see if that repairs links.

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AutoDesk Smoke :: Backburner Web Manager Password Protected?

Jun 20, 2012

I am trying to enter use the URL... and I am prompted by an Password Protection.

1.) crosshair
2.) clear swipe areas
3.) Desktop Tools (like the Idea where you placed the "hacked" ones)
4.) beiing able to kill the tabs at the bottom and the apple bar at the top
5.) TRIM MODE like AVID (no ones really knows how handy this thing is when you have 16or more audio tracks at a feature film)
6.) Give us a snapshot of an image that we can grade a little bit better. (or show me where it is ;-))
7.) Easy subtitle option (STL Import or whatever - change all the 700 Titles in one go...
8.) The ability to conform to PARTIAL FileNames (would make relinking of fals imported D5 Material from Meda Composer wayyyy easier - since AVID keeps the names but adds a zillion of useless characters at the end)
8.a) straight forward force relink option.
9.) simple blur functions in text editor
10.) direct output for H.264 for blu ray that we can use directly in Encore (or do we have that?)

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AutoDesk Smoke :: Backburner Starts Rendering But Never Finishes

Oct 25, 2011

All the footage is available, but backburner starts rendering and the stops just before 100%. So I have a bunch of clips on idle, and there are most of the time only 2 frames missing.... why is that? Can I consider the job done and delete it out of the backburner?

Smoke 2012 SAP2 SP4
and
Smoke 2013 SP2 (Smoke Classic Keyboard Shortcuts)
Mac Pro 4,1
OS X 10.6.7
12 GB RAM
NVIDIA Quadro 4000
14 TB RAID (Areca)

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AutoDesk Smoke :: Cannot Connect To Backburner Manager Localhost

Feb 19, 2013

"cannot connect to backburner manager localhost"... What can I do to resolve this problem? I can't export a movie of my finished product.

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AutoDesk Smoke :: Error Message / No Backburner Server With Adaptor

Nov 2, 2012

Running PR 5 and I'm getting an error message that says "no backburner server with adaptor. media converter 2013.1.0 on manager tdricander"

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AutoDesk Smoke :: Backburner Cache Makes Pointer Invisible

Jan 11, 2014

While I'm waiting on a BackBurner cache...
 
After doing these caches, my system goes into a weird cycle where the mouse pointer goes invisible for 2-3 seconds, about every 15 seconds or so.  Both within Smoke, and even in the Mac OS - the only thing that fixes it is a system reboot.  Big PITA when cache-ing from lots of different sources drives, so lots of cache-batches.
 
How to be able to EJECT a drive from Smoke without quitting the app, and even then, I still have to FORCE EJECT more often than not.   I've quit and restarted this project dozens of times to change out source media USB3 drives.  Wasn't so bad when you could daisy chain FW drives, but I can only connect one USB3 drive at a time on my 2011 MacPro.
---
SmokeUser since 2012
MacPro w/ K3
32 GB RAM
CalDigit HdPro2 RAID

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AutoDesk Smoke :: Backburner Has Stopped Working / Cannot Get Type Of Clip

Nov 8, 2012

I'm on PR5 and up until today backburner has been working fine. For some reason its stopped. here is the error message from the file I'm trying export:

tddetedit2 2687747392 transcoderMediaProvider.C:312 11/08/12:13:57:26.290 Cannot get type of clip IFFFS-20:/stonefs/YEC_2012/workspace/_Export_121108_133458_1/H_16777343_S_1352399698_U_44950/hires: Library _Export_121108_133458_1 not found

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AutoDesk Smoke :: Cannot Export File Sequences As Backburner Sticks On Waiting

Dec 19, 2012

Backburner doesn't seem to work properly for me in the release version. I cannot export file sequences as backburner sticks on waiting. I can however export Quicktimes fine.

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AutoDesk Smoke :: Importing And Using Alpha Channels In Autodesk

Oct 2, 2012

I am experimenting with Smoke 2013 pre-trial and I am having issues with importing images and video with alpha channels.

1. If I have a layered Photoshop file or png with an alpha channel (a still frame lower third), I see that I can import it as a multi layered clip, but what is the best way to have it in the sequence to show up properly?

2. If I have a QuickTime in animation format or Pro Res4444 format with an embedded alpha, how can I import that file to show and cut it on a top layer to animate above my video?

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AutoDesk Smoke :: Importing TWs To Smoke

Jan 10, 2014

Whats the dealing with importing TWs to Smoke? I have a show that's 70% keyframed with timewarps and need a way other then baking the effect to bring it into Smoke. It's comming from FCP7 and we have Automatic Duck but neither the XMLs or AAF bring anything other then the first speed of the clip. Any way to retain the keyframes?

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AutoDesk Smoke :: Importing MTS Files

Jun 12, 2012

Since the aim of this pre release is to squash bugs there is another thing I found out so far:

The media library crashes when I enter a folder containing .MTS files (AVCHD file container for the Pana AF100 & Sony FS100 for example).

I think these medias should be transcoded automatically since it's a popular codec right now but unusable for edit.

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AutoDesk Smoke :: Importing M2T Files

Jul 17, 2013

The shop where I work shoots with Sony HVR z7u cameras.  The small memory recording unit on the back of the camera records m2t files.  Smoke does not seem to recognize these files natively.  (Neither did FCP without a downloadable Sony driver).   Is there a recommended workflow for dealing with m2t files?  

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AutoDesk Smoke :: Importing PNG Files With Alphas

Nov 2, 2012

I have png files with alphas sometimes Smoke will import them as a still frame that I can change the duration of . Other times it will import it with 23.98 time code and then I have to freeze it to extend the duration.

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AutoDesk Smoke :: Importing TIF Image To Timeline?

Jan 29, 2013

Graphics import into the library with a default length of 1 frame. Is there a way to lengthen that so I don't have to zoom way in to grab the edge of the clip?

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AutoDesk Smoke :: 2012 SP3 Crash On Importing Files?

May 29, 2012

Any time the gateway scans a directory, which has a clip that has stereo audio, Smoke hangs. Is this a bug? Specifically the file was a Canon 7D file which had audio recorded with it. The crash does not happen when we try a file without audio or a file whose audio has been converted to mono. The file was directly from the camera. Same thing happens when it is a Prores HQ file with Stereo audio.

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AutoDesk Smoke :: Importing Corner Pin Data From Mocha Pro?

May 24, 2012

I'm testing Mocha with Smoke Advanced and have run up against a problem.When I import the corner pin data from Mocha for a mobile phone screen, there is a significant offset for each corner.

Mocha support have been very useful, and the problem is not to do with aspect ratio or frame size. The track looks perfect inside Mocha.I've followed the exact process featured in the link below.

[URL]

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AutoDesk Smoke :: Importing R3d Files To Project Reel?

Apr 15, 2011

when i import r3d files to a project reel, will it create a file in project or it will only take the original red file?

is there any way to do the soft import r3d files?

what is the native support means?

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AutoDesk Smoke :: Importing / Changing Frame Rates

Sep 17, 2012

I have a QT at 14.97 fps. By default Smoke imports it as 25 fps and so changes the duration.

Can I either import it without changing duration or change once it's in?

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AutoDesk Smoke :: Colour Shift On Importing RGB Uncompressed QT

Jun 25, 2012

I have a job done in Smoke 2012 Subscription Advantage Pack and exported an RGB uncompressed QT. I can pull this pack into the same software version on any of the other 14 Smoke on macs I have and it is exactly the same as the original. I have installed the new bug fixed Smoke 2012 Subscription Advantage Pack2 and this same clip comes in with a large colour shift. The whole image is about 10% darker! I have exported the same clip as YUV2 uncompessed QT and also a TARGA sequence and pulled these into both software versions and it is identical to the origianl. NO CLOLOUR SHIFT.

I also have 2013 beta version and I'm getting the same colour shift.

Have you done something to the colour management of RGB Uncompressed QT's in your newer software releases.

All my masters source files have been RGB uncompressed QT's for years and this is now causing big concerns.

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