AutoDesk Smoke :: 2012 SP3 Crash On Importing Files?
May 29, 2012
Any time the gateway scans a directory, which has a clip that has stereo audio, Smoke hangs. Is this a bug? Specifically the file was a Canon 7D file which had audio recorded with it. The crash does not happen when we try a file without audio or a file whose audio has been converted to mono. The file was directly from the camera. Same thing happens when it is a Prores HQ file with Stereo audio.
The shop where I work shoots with Sony HVR z7u cameras. The small memory recording unit on the back of the camera records m2t files. Smoke does not seem to recognize these files natively. (Neither did FCP without a downloadable Sony driver). Is there a recommended workflow for dealing with m2t files?
I have png files with alphas sometimes Smoke will import them as a still frame that I can change the duration of . Other times it will import it with 23.98 time code and then I have to freeze it to extend the duration.
Trying to import some still images into Smoke 2013. There are 15 files, all from the same source, all the same format (.png), however, when I open the folder in the mediahub, it reads 2 or 3 of the files and nothing else. The other files are in the folder and are no different than the ones Smoke does read, yet for some reason the other files are nowehere to be found through the mediahub. This isn't the first time I've had something like this happen.
After archiving out of 2012 SP3 and then un-unarchiving into 2012 SAP2 SP3, could i edit clips (with history)? For example, action-rendered clips, flame fx-rendered clips, etc.
2012 SAP2 SP3 10.6.7 Kona 3G driver 10.3.2 Quadro 4000 driver 256.01.00f03 Cuda driver 4.2.10 Mac Pro (mid 2010) 12 Cores / 24 Gigs CalDigit HD Pro2 (8TB, 723 MB/sec read)
I am experimenting with Smoke 2013 pre-trial and I am having issues with importing images and video with alpha channels.
1. If I have a layered Photoshop file or png with an alpha channel (a still frame lower third), I see that I can import it as a multi layered clip, but what is the best way to have it in the sequence to show up properly?
2. If I have a QuickTime in animation format or Pro Res4444 format with an embedded alpha, how can I import that file to show and cut it on a top layer to animate above my video?
I have a project on Premier 6 that I want to import to Smoke 2013 PR6 via AAF. After finishing import moment I click on Sequence it crashes. Here is the CONSOLE message:
We had a crash whilst entering CFX of a clip. Unable to open the project, Smoke continues crashing. Creating new Project does not work, Smoke crashes when trying to access the other one's library.
It crashes on trying to create the thumbnail for the timeline, I suppose. The CFX that caused the mess is the first clip.
In the meantime we recreated everything from scratch, luckily not a big deal. But I'd not like to enter this situation with clients. And they are expected to attend a session next week. I suggest to add a real LIST VIEW in the browser. Without those small thumbnails.
Whats the dealing with importing TWs to Smoke? I have a show that's 70% keyframed with timewarps and need a way other then baking the effect to bring it into Smoke. It's comming from FCP7 and we have Automatic Duck but neither the XMLs or AAF bring anything other then the first speed of the clip. Any way to retain the keyframes?
I know we are a little behind the times, but when upgrading to Ex1, will all of the existing projects still be usable? Or do we need to "Wipe 'em All"?
I'm looking to import a model with materials. Is 3DS the only file format that will carry this along? That would suck for me cause my animator does not use Autodesk software. I have an obj with the material jpegs but can't seem to find find the proper wrap mode that makes it all come together. Maybe FBX is a better option.
Jun 03 10:16:12 : WARNING: Unable to run with vref Jun 03 10:16:12 : Effective User ID not 0 (root) ! Jun 03 10:16:12 : Aborting.... Jun 03 10:16:12 : Effective User ID not 0 (root) ! Jun 03 10:16:12 : Aborting.... Jun 03 10:16:12 :
I just imported a bunch of 4k clips via the gateway using the backburner. Is it normal that it took about 2 minutes per frame to render? I had 36 clips, 53 000 frames in total, and it took about 8 hours to get them all in (with store local copy and proxies turned on).
Smoke 2012 SAP2 SP4 and Smoke 2013 SP2 (Smoke Classic Keyboard Shortcuts) Mac Pro 4,1 OS X 10.6.7 12 GB RAM NVIDIA Quadro 4000 14 TB RAID (Areca)
Graphics import into the library with a default length of 1 frame. Is there a way to lengthen that so I don't have to zoom way in to grab the edge of the clip?
Static network, static IP address on fixed machine. Stable install been used every day for over 2 years. Come in this morning and backburner server fails to launch. Network functional as usual, checked all the usual culprits and no joy. Reinstalling SP4 now to see if that repairs links.
I have recently upgraded to Smoke 2012 sp2 and have a small issue regarding the reordering of my clips in the source area.
On 2011 when you placed clips in the source area in a specific order and saved it to the library and when you recalled it from the library it would put the clips back in exactly the same place you left them. Now in 2012 when you do that it re-orders them in some sort of chronological order.
Is there a setting that I'm not aware of that will stop doing that as I place them in a specific structure which makes sense to me and is easy to find and understand on large builds, now I'm having to sift through the clips and waste time finding what I did last and checking through versions to find the latest one.
I just installed my Smoke2013 SP2 yesterday, and today I want to restore my project. From Mr. Grant Kay tutorial, I saw there's restore button once he double click the restore folder. But I can't see that Restore button.
I have a clip that play perfectly fine in my timeline. When I export it, either as a Quicktime or image sequence, the playback stutters every few seconds; basically it double prints a frame every few seconds or something. It's extremely annoying and preventing me from a client delivery in the morning.
Where can I find some info on the process of importing Alexa material to Smoke? Is it as slow as RED material? I need to Color Correct 10 min of 2k material from that camera.
Smoke 2013 Ext1 17" Mac Book Pro OS X 10.8.5 16 GB RAM
I'm testing Mocha with Smoke Advanced and have run up against a problem.When I import the corner pin data from Mocha for a mobile phone screen, there is a significant offset for each corner.
Mocha support have been very useful, and the problem is not to do with aspect ratio or frame size. The track looks perfect inside Mocha.I've followed the exact process featured in the link below.
I have a job done in Smoke 2012 Subscription Advantage Pack and exported an RGB uncompressed QT. I can pull this pack into the same software version on any of the other 14 Smoke on macs I have and it is exactly the same as the original. I have installed the new bug fixed Smoke 2012 Subscription Advantage Pack2 and this same clip comes in with a large colour shift. The whole image is about 10% darker! I have exported the same clip as YUV2 uncompessed QT and also a TARGA sequence and pulled these into both software versions and it is identical to the origianl. NO CLOLOUR SHIFT.
I also have 2013 beta version and I'm getting the same colour shift.
Have you done something to the colour management of RGB Uncompressed QT's in your newer software releases.
All my masters source files have been RGB uncompressed QT's for years and this is now causing big concerns.
Today I was messing around with import. Tried to pull in 100GB of footage and found it took nearly 1hr 45 mins over USB3. I know the slow speed was down to the rubbish hard drive I was pulling from but it would have been really useful to know that it was going to take 1hr 45mins. I could've gone to the pub!
We get a time estimate on backburner importing? I also wanted to check that smac 2013 isn't throttled anywhere on import speeds? I know that smoke all the way up to 2010 vsn was throttled so that you would never get import as fast as your disks could go.
I've been running the trial for a week with no problems importing and caching media in ProRes 422. Today when I booted up smoke I attempted a similar practice run with importing some random clips and playing around again and noticed that nothing was getting cached. When I clicked import it said it could not connect to backburner on port 0.
There appear to be a couple of threads regarding this issue where people lose the ability to cache media or export using backburner. I followed a thread posted here: [URL] ....
I tried restarting backburner, restarting the mac, reinstalling smoke and attempted the "clean install" script that is listed in the article above. After I performed the terminal commands and reinstalled Smoke, it connects to backburner but now in the jobs tab/backburner manager says it is waiting (occasionally switches to "busy" for a second or two).
Here's the error I get in backburner manager: Matthews-MacBook-Pro.local 1946321280 swBIOSubJobServer.C:385 02/13/13:16:23:24.347 1946321280 swBIOAdapter.C:454 02/13/13:16:23:25.403 Cannot process tasks 0... in /var/tmp/WireJob/SubJob0 Unimplemented feature while reading source frames
I'm running Smoke on an internal SSD and my framestore is also on an internal HDD, but I can't imagine that's an issue since I had already successfully imported media before.
I also attempted to export a sequence of soft imported footage (also failed). The error is below:
Matthews-MacBook-Pro.local 2893642280 transcoderMediaProvider.C:312 02/13/13:16:56:30.268 Cannot get type of clip IFFFS-16:/stonefs7/Stinkzone/workspace/Media Library/_Export_130213_165628_1/H_16777343_S_1360792589_U_170633/hires: Project Stinkzone not found