Photoshop :: Crash Importing .ai Files
Feb 20, 2008
I have this problem with CS3, both on xp and vista, with the same machine.
I didn't have the problem with CS2.
When I import illustrator files into photoshop, the system crashes. Crashes are more frequent importing higher than 72dpi resolutions.
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Jun 5, 2012
Importing SAT files has an error trying to open multiple files using the Select Additional SAT Files for Import Button.
Work around is to import using 2012, save and open in 2013, but have not fully tested. Have not tried yet using a 2012 max file as an xRef in 2013.
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Jun 8, 2012
The hard drive on which I kept my LR library recently crashed. I need to import my files to LR from my backup HD. Is there a way to do this without creating duplicates and preserving the LR edits?
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May 29, 2012
Any time the gateway scans a directory, which has a clip that has stereo audio, Smoke hangs. Is this a bug? Specifically the file was a Canon 7D file which had audio recorded with it. The crash does not happen when we try a file without audio or a file whose audio has been converted to mono. The file was directly from the camera. Same thing happens when it is a Prores HQ file with Stereo audio.
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Dec 5, 2012
We have a big problem on several PC's with Acad Map 3D
if the users import their old (Acad 2010 Map 3D) files where symbollists and view settings are stored.
After a restart of Acad it hangs up with following Errors (See attached).
We can solve this issue temporary with restoring the defaults.
So the problem is importing old files so i think it is not campatible with this old acad 2010 files.
Is there a way to import such old files?
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Dec 26, 2011
I'm having with x3 when I import MOV files from an IPhone 4s onto an HP pavillion dv7 4270us laptop with 4 gb, 1.80ghz.
The playback is very choppy and almost paralyzed, while the audio does fine.Also, x3 constantly shuts down with a brief error message telling me to contact corel support.
Should I be converting these video clips before I import them into my capture folder on corel?
I'm trying to preserve quality since the iphone4s takes a pretty nice video, definitely rivals my canon dv and most HD flip cams I've seen.
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Mar 11, 2013
When I attempt to import a PKT file from SAC, C3D crashes. This includes custom ones that I created as well as samples from the ADESK site.
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Nov 21, 2011
I am facing problems with the use of Photo-Paint within the CorelDraw Graphics Suite X5 on Windows 7 Enterprise x64 SP1 machines.The application crashes when the students try to import a picture twice. The error I am getting is 0xc0000005. I already searched on Google and on this forum, and came across a lot of people with the same problem, and that it's being caused by Avast. Thing is, we do NOT use Avast, we are using NOD32 as anti virus.
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Aug 12, 2013
The crashing is consistent every time I try this. Here is how I replicate the problem:
- Open a SheetSet.
- Right click on the sheetset and select Transmittal Setups.
- Click import.
- Select a template DST and click open.
- Check a setup and click import checked.
Civil 3D Locks and an error saying "AutoCAD Application has stopped working" pops up and whamo. I have custom eTransmit settings and here they are just in case,
[HKEY_CURRENT_USERSoftwareAutodeskAutoCADR19.0ACAD-B000:409ETransmitsetupsBack-Up]
"AEC_EXPLODE_DWG"=dword:00000000
"Name"="Back-Up"
"AEC_TEMP_SETUP"=dword:00000000
"AEC_INCLUDE_PROJ_INFO"=dword:00000000
[code]....
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Apr 22, 2012
I had yesterday a photoshoot, today I was importing my images from my CF card to my local drive C: with Lightroon 4... Everything was fine, till a moment I get an error of Windows: "you need to format the disk in drive before you can use it."
I rejected my card, insterted in my dslr to check if picture still available, but on my screen I see the same error message 'Format first the card to use it'
50% of my images are not imported and I need them.
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Jan 12, 2012
The issue probably has to do with the differences in settings. I am using the 64 bit version of Windows 7.I imported a group of pictures with the XMP sidecar files generated with Lightroom v3. All the image files, a mixture of Canon Mark 5D II RAW and jpg files from my point & shoot UFO camera, imported without issue picking up all my tagging and GPS settings. When importing you are put into the Library module and from the Library module I could click on any RAW or jpg file, look at the meta data and view full screen.
I then entered the Develop module with a jpg picture selected and none of my settings made it across. The process was set to 2012. I was able to try out the new adjustments and all worked very well.I then selected a RAW file while still in the Develop module and all hell broke loose.
I got a tip window pop up, the film strip went orange, the rest of the app screen then became greyed out and then behind tip pop up a crash window containing this information appeared:
Problem signature:
Problem Event Name: APPCRASH
Application Name: lightroom.exe
Application Version: 4.0.0.1
Application Timestamp: 4ef2621d
Fault Module Name: MSVCR100.dll
Fault Module Version: 10.0.40219.1
Fault Module Timestamp: 4d5f034a
Exception Code: c000041d
Exception Offset: 000000000003c1be
[code]....
There was no other path but to have the app close after that. Now since Lightroom has left off with the RAW file in the develop module when I restart the app it starts in the develop module with that same RAW image selected and I crash before I can change to a jpg. I am probably going to have to delete and recreated the data file to use the app again
After the all this I went back and checked to see how I had the catalog settings in LR 3 set because there were no sidecar files for the jpg images. I did not have the option to write settings to jpg and tif files but did have write settings to sidecar set. So I have a bit of a mystery why I have no sidecar files for jpg files when I should have based on the way the settings were. This probably explains why I had no issues at all with them in LR 4.
I am going to get LR 4 working again and then import the same batch of pictures without any sidecar files and see if I have any issues. I will report back soon.
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Aug 25, 2013
I cannot open a file in either Photoshop CS6 or CC if the file has more than one layer. The application crashes every tme I attempt to open a multi-layer file.
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Mar 23, 2012
Odd, and infuriating, problem. PS CS 5.5, Mac OSX 7.3 'Lion'.I was working on three small, not-complex PSD files. Each had been opened, saved, closed, reopened successfully several times.
When loading some .AI artwork to rasterize, Photoshop CS 5.5 got hung up on the open-file dialog box. I got the spinning beachball. Not only did PS stop responding to any input, but the entire Finder did - and eventually even the mouse cursor wouldn't move. I had to force a shutdown and reboot of the Mac.
When I got my system back up and running, I could no longer load those three files. Every time I try to load them, I get this error:'Could not complete your request because the file is empty.'
Acorn, Pixelmator, and Preview also fail to load the files. Preview tells me they're corrupted. Acorn and Pixelmator report unknown errors.Only one of those three fiels was actually open when Photoshop froze. Yet all three files have been affected.Their filesize on disk is non-zero - 70, 105, and 70 KB (small files, I know - 300 x 250 pixels, and again, not complex).
Duplicating the files doesn't work. Copying them to another volume doesn't work. They appear to be completely, permanently destoryed. Their thumbnails render in Finder, but the files refuse to open.Again, the files arenot huge, but they represent half a day's work.
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Dec 2, 2010
Sometimes I can get it to do a Batch Convert without crashing. Sometimes.
It will always crash when I drag an MTS into the timeline.
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Jun 26, 2012
So A client hires a designer to create a vehicle wrap. He does it in Photoshop. If you have not done vehicle wraps before you DO NOT DESIGN IN PHOTOSHOP!!! Anyway, he sends me a link to download a psb file. Another bad sign. Means the file is huge! 1 hr to download. I open it in photoshop (at least he left it unflattened) and reduce it down enough to make a psd with layers intact. I then import it into Corel and begin placement into the vector vehicle template. Once I get all the images fiting nicely I hit save. Come back to it the next day and it won't open. Message says a bitmap is not right "Abort, Retry or Ignore" I try the backup file, same error. I try to move a copy to my hard drive instead of working over the network. No go! Try rebooting, no go! Rebuilt the file agian and saved that version to my desktop. Saved successfully, made a couple changes and then CorelDraw crashes and shuts down. Try to reopen the file and same errors occur.
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Apr 23, 2011
I've found an issue with 3ds Max 2012, when I open/upgrade my 2011 scene, max will crash immediately and every time. I used a 'binary search' approach to figure out what part of my 2011 file/scene was failing to import by exporting half of it, importing it and seeing if it crashed, if so, I'd split that half in half again and repeat until I got down to the offending object. I managed to get down to a single Loft object, which when exported (Save As > Save Selected) just on it's own would cause 2012 to crash on opening it.
It's not a biggy for me as I can just delete the offending object and carry on.
I'm not quite sure why there isn't a try-catch block around the entire import/load file function inside 3ds max, so that if/when max exceptions it won't bring down the entire application? I guess making this a safe transactional operation would be fairly difficult.
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Jun 14, 2012
I have the Creative Suite 5.5. Illustrator starts, but trying to open (.ai or .pdf) or save a file causes it to crash.
I have deleted the preferences folder.
used uninstaller to uninstall complete Creative Suite package. Used Adobe Creative Suite Cleaner Tool.app afterwards. Reinstalled. Still it crashes.
Photoshop, InDesign, Acrobat Pro all seem fine.
Process: Adobe Illustrator [17332]
Path: /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 39 (15.1.0)
Code Type: X86 (Native)
Parent Process: launchd [122]
Date/Time: 2012-06-14 16:05:18.973 -0600
OS Version: Mac OS X 10.7.4 (11E53)
Report Version: 9
[code]....
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Oct 4, 2013
After the last couple updates for Coreldraw X6 (now running at v 16.4.0.1280) my version of Draw has been crashing when-ever I go to open any of our custom templates. The templates are rather complicated, and we've been using them for years... probably since Coreldraw 7 or so, and they've gracefully worked with every version of Corel up until now.
Each model year we create a new version of the template with the new model features and file the old ones away, which also ensure that the version of the template is not too old... ie, not still trying to work with CD7 files in CDX6.
I tried doing a workspace restore (F8 at start) and that would allow me to open the template through the File -> New From Template menu the first time, but once I had my workspace set-up again, the next template would crash Coreldraw.
Opening a template via the standard File->Open menu does not crash Coreldraw.
I've now figured out that if I close the Object Manager before opening a template Coreldraw does not crash.
There was also a similar problem with importing some components that we had created as separate files, and with the same result... if the Object Manager is closed the files import alright.
I understand that there may now be "bad objects" in the file that upset the import feature, but I also don't think I can mine my way through 1940 objects (29436 points) in each template to find the issue.
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May 3, 2011
For some reason I can upload an mp4 video files into the Video Studio, but as soon as I want to work with it the program crashes down, announcing an unknown mistake. Is there any way to prevent this?
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Dec 13, 2011
discovered a program crash while opening a Corel v.8 file created with Corel X5. Any other version of exported files works probably, only if exported compatible to v.8 reopening with Corel X5 causes a program crash.
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Mar 6, 2012
New installation on xp with sp3.
Open a graphic and saving or exporting as jpg, gif or png crashes the program without info or savings.
Same file saving as bmp, cpt, eps, tiff or psd works.
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Nov 12, 2012
I have no this problem for version before Inventor 2013, just start from this lates version.
I models a ballet bar assy in 2'6" width with derived sketch, then I used DA to copy all the files with new name in 4'. After that, I tried to open the new files, it crashed itself, no matter I open a part or assemble.
But if I changed the derived sketch name back to its original, everything is fine for new files.
I attahced the zip file, try it. If it crashes, just change file: BALLET BAR 4ft_SKETCH
to: BALLET BAR 2ft-6in_SKETCH
everything is fine then.
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Nov 8, 2010
So we have inherited files from another company and there are some files which have begun crashing once the save command is initiated. Typically, the file seems to be saving for about 5-10 minutes, and then it gives a "FATAL ERROR: Cannot write to undo file (probably disk full)" alert. This obviously crashes the application without saving the file. The files that crash are the sheet files into which we have multiple xrefs which are overlays, not attachments. There are 4 xrefs in these files. I don't see why this would be a reason for the application crashing, but it's all I can think of that may be the problem.
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Dec 28, 2013
I read the FAQ on files not importing but am afraid I am having a weird problem.I converted my canon's .mov files to several types :avi,mpeg, and mp4, but they still cause PP to crash every time I try to drag the imported file into the source panel.
I am running HP on Intel Core i7 2630 QM CPU with 6 gig RAM and 64 bit Windows 7.
Deets on the AVI file that caused the crash:
data rate 20000kbps
fps 29
1920x1080
lenth 56 seconds file size 97.7 mb
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Jan 7, 2009
how do I go about importing AutoCAD (.dwg) files into Photoshop CS4 Extended?
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Dec 29, 2012
I"ll tried directly importing files as NEF and I've converting them to DNG usuing Adobe converter and still the error message says doesn't recognize files.
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Jan 8, 2014
I recently purchased Photoshop Elements12 and Premiere Elements12, I also purchased Adobe's workbook "CLASSROOM IN A BOOK" (CIB). According to the setup process, CIB instructions call for downloading lesion files from the Peachpit web site, which was done successfully. These lesion files are identified as MP4 files and were placed an a directory. Following import procedures in the Photoshop Organizer which calls for highlighting the lesson files and clicking on "Get Media" nothing happened, no files appearing in the Organizer or no error messages.
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Oct 30, 2012
In the last few months, when I try to upload my raw files (.cr2 extension), it says they are the wrong format and cannot be loaded. Previously, I had no problem.I just tried to open one of the older raw files and got the same error message.
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May 2, 2012
I've upgraded to CorelDraw X6 but I need the files I make to be openable in Coreldraw 10. When saving I use the drop down box and choose the option for 10 and if they are opened again in X6 before they are opened in 10 they are fine, but when these files are opened in 10 they crash and the file gets wiped (when opened again it's just a blank page).
A not so obvious box that needs ticking? An option I have missed somewhere?
Is it because the version i have is 64bit? Or is it just not possible to downsave files properly anymore, is 10 just too old now?
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Oct 9, 2013
When I try to open a LDD file with C3D, the file locks up and won't open. It appears to happen only when the LDD file has an alignment defined.
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Oct 9, 2012
How do I import files from a previous version of PSE that are on another computer to my current version PSE 10?
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