VideoStudio :: The Version Of The Installation Could Not Be Determined

Feb 14, 2013

I bought Video Studio X5 about 6 months ago,Installed it, tried the feature I was interested (Video capture) and it failed. As I really didn't have the time to look deeper into that, I just put it on the side for later. I knew I would need it at a later timeNow, I need it.Of course, it didn't repair itself and failed again (When I launch vid capture it give me the now classic "prepare record failed #15" message and will not record).

Checked the website, there is one update, a service Pack 1. It fails to install "The version of the installation could not be determined"

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VideoStudio :: The Installed Version Of The Application Could Not Be Determined

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I tried to download this SP but got a message "The installed version of the application could not be determined. The set up will now terminate"

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Is there a cleaning or prep patch for this one?

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I want to know whether or not I can delete that particular folder named "Documents" (which includes those VS sub-folders) SAFELY.

All my VideoStudio files are in my own custom-named folder, and seem to be working quite well from there.

NOTE: I tried to provided a jpg graphic showing my situation, but this forum limits the upload file size to a ridiculous 256KB's, which is the size of a postage stamp!

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I have been using Ulead VideoStudio / Corel VideoStudio since the 4SE version and made all upgrades, up to X4.On April 1, 2012, I purchased then the UG from VS X4 Pro to VS X5 Pro and downloaded the software through the link provided by Corel.

I start the installation, enter the S/N of X5 and X4 (because I purchased an upgrade).But installation always stops with an error message at the following step: "Please wait while we configure Microsoft Visual C+++ 2005 Redistributable"

The error message is: "1: ALLUSERS property is not 1 - this MSM cannot be used for a per-user or fallback-to-per-user install".

What I already tried so far...I already uninstalled VS X4 and used the "VS_Cleanup", but the error persists. Meanwhile, I contacted Corel support, and they recommended to uninstall Microsoft Visual C++ and then to re-install it. I followed their instructions and uninstalled all instances of Microsoft Visual C++ and then re-installed the latest version, i.e. Microsoft Visual C++ 2010 SP1 (x64).However, the same problem persists.

Meanwhile, I tried many other approaches: I moved the installation file (.exe file) to the desktop and tried the installation from there, I tried the installation as another user (equally with administrator rights), I tried to install under Windows Safe Mode (this failed, since some necessary drivers or software was apparently not loaded), removed any remaining traces of VS X4 manually and made a registry clean up, etc.Note also that all latest updates of Windows and related software are made.

I also re-downloaded the installation file, in order to make sure there is no problem with a corrupt installation file.

Video standard: PAL/SECAM, manually selected during the installation process.

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Recently I purchased, got the path to download, and my serial number of VS Pro X4-ultimate.

Before that I had been experiencing with a trial VS Pro X4, and got enthused to upgrade to Ultimate

The download was OK, but during my attempts to install, I got the following message in a pop-up window with the title:

Corel Video Studio Pro X4 Ultimate
------
El sistema no puede hallar el archivo especificado
C:DOCUME~1ADMINI~1CONFIG~1TempCorel VideoStudio ProX4 Ultimate14.0.0.001LangCustomInit.htm
------
Translated: The system cannot find the specified file

After this message I cannot go further
-------------------
NEW: Instead of the error mentioned above, sometimes I receive the following error message: La ruta de archivo de idioma no se pudo encontrar, el programa de instalación no puede continuar Translattion: The path to the language file cannot be found, installation program cannot continue

Just for testing purposes, I tried to install the program on an older notebook with XP Pro service pack 2, and there No Problem, everything went OK, the program installed.
This was to test, I will only use (and hope to do so) the program on my main PC, and delete it from the notebook.

Additional question: Can it be that my windows XP pro, SP 3 installation is corrupt or partially failing for installing this program?

I am using Windows XP Pro - with ServicePack 3, Spanish.

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[URL]

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