Paint Shop Pro :: X3 - Won't Start - Crashes At Initializing Palettes

Feb 8, 2011

I installed a new harddrive on my laptop and restored a Ghost image of my old drive onto the new one. Most of the installed software worked right off. Some needed to be re-activated as the software detected a significant hardware change. However, PSP X3 would not start, crashing during loading. The PSP X. splash shows and the loading status gets to "initializing palettes" then Windows reports "Corel Paintshop Pro X3 has stopped working. Windows is checking for a solution...". That's it.

I have un-installed PSP X3 and reloaded from CD. I downloaded the 4 existing patches (1 through 4) and installed them in sequence. I didn't try starting PSP X3 until all the patches were in. Corel.com confirms the activation of the software.

I've used PaintShop since the JASC days and the software works great. However, since about version 9, the software has become more prone to crashing under a variety of circumstances. Now it won't start.

Specs
1.8 GHz laptop
3 GB RAM
500 GB Seagate Momentus XT drive with 4 GB RAM buffer (supposedly a "hybrid" drive)
Windows 7 Pro 64 bit

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PPP3 installation error message.jpg (21.6 KiB) Viewed 734 times

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[Webbrowser:]
["Cannot find ...:/Users/Kanis/AppData/Roaming//Corel/Messages/540229901_907002/EN/MessageCache...
Check path of the internet address."]

(I'm running my PC in Dutch; so I translated it as correctly as possible).

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Error Codes -
LevelDate and TimeSourceEvent IDTask Category
Error9/25/2013 4:10:51 AMApplication Error1000(100)"Faulting application name: Corel PaintShop Pro.exe, version: 16.0.0.1, time stamp: 0x51db3b41
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Exception 0xc0000374
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Faulting application start time: 0x01ceb9c6aa155950
Faulting application path: C:Program FilesCorelCorel PaintShop Pro X6 (64-bit)Corel PaintShop Pro.exe
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Report Id: fdb46e28-25b9-11e3-bfaf-10604b5e0196
Faulting package full name:
Faulting package-relative application ID: "

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[URL].....

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