Paint Shop Pro :: X6 Crashes Without Internet Connection?
Oct 27, 2013
Seems to affect both x64 (my usual use) and x32. During the startup phase (before loading command libraries, etc), the program frequently crashes IF I am not hooked up to the internet. If I am hooked to the internet, it starts OK, and if, after starting, I disconnect from the internet all is OK as well. I presume it may be checking for updates at startup and running into trouble without an internet connection there, and there seems to be no way to turn auto-check feature this off.
Since I can usually hook up to the internet-- using an air card, if naught else-- this isn't a fatal problem for me, but it is an annoying glitch. I mostly want to somehow get this into the Corel system as a bug report.
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Apr 15, 2013
My Photoshop CS6 always crashes when I lose my Internet connection...why? This is really aggravating, particularly when I am traveling with my laptop and try to use Photoshop. As long as I have an Internet connection it is fine, but as soon as the Internet is no longer available the program stops working.
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May 29, 2009
regarding Photoshop CS3. Whenever I import a photo into Photoshop it locks up for about 20 seconds then the picture shows up. I opened up the task manager and it shows that during the 20 second lockup period my PC is sending data through the Internet. Once I disconnect from my network and try to import a photo it loads instantly. So my question is why is Photoshop transferring data whenever I import a photo? Is there anyway to disable whatever it is doing so it does not lock up?
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Sep 11, 2013
I have had my second activation of Photoshop CS 5 on a backup computer that has no internet connection. I needed to change the operating system (Windows 7 Home to Windows 7 Professional). I called up Adobe, and told the technician that I was de-activating CS 5, reformatting the hard drive, then I was going to re-activate Photoshop. He gave me a case number so that the next technician could easily understand what I was doing and what I needed.
The first time I installed Photoshop on this backup computer, I contacted Customer Service. The technician had me do several things to get to an activation screen. I gave him both the serial number and an installation code. He then used them to generate a unique activation code, which I typed in to activate Photoshop. I had Photoshop on that computer, working, for a year.
I called on August 30, after the re-formatting and installing the new operating system, I called Customer Service to get re-activating Photoshop.
The first technician said I could not reactivate Photoshop. The second technician said it could be done, but not at his level and he would escalate the case, and someone would call me.After no calls, I tried again on 09/05. I was transferred to the manager. He said it could not be done, but he would escalate the case to the "expert team," and that someone from that team would call me "tomorrow" (09/06).
Along the way, one technician said I did not need to reactivate Photoshop because when I called about deactivating Photoshop, that technician assigned a special number that would obviate the need to reactivate. How did my computer, off-line, and my software, on a proprietary disk, know that number?
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May 7, 2013
If I am offline for extended periods in location that don't have internet.what happens when I want to work on the photos that I've been busy shooting during that time? Will ACR and PS suddenly stop working becasue they are cloud based and need to check in with big brother to check my subs?
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Jun 30, 2013
I have photoshop CS3 on an old computer. The computer’s keys have frozen and I cannot access any form of internet. I have tried to disable it so I can reactivate it on my current computer but internet access is required to fully deactivate. Can I write to Adobe with my serial number or some other way to deactivate as this computer is so near death and PS3 is the only thing of value left on the computer.
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Aug 14, 2013
I am using Photoshop CC with Windows 7 64-bit and all plugins have issues detecting my internet connection. When trying to use them, an error message pops up saying "No internet connection detected." I am connected to the internet, am able to connect to Adobe servers, and am not using a firewall or connecting through a proxy server. I have checked my plugin settings in preferences to make sure plugins are allowed to use connections, and have tried editing the registry values in Windows to make sure that all Adobe products automatically connect to the internet, but still have had no luck. Plugins I am trying to use are Kuler and Subtle Patterns (a third party plugin).
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Jan 19, 2014
Bought the box version of Elements 12. Received serial number. However, Elements does not recognize my internet connection and will not let me register. So after the trial period I can't use the program. Every other program on my computer that uses the Internet connects flawlessly.
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Mar 17, 2014
mY pe 9 WILL NOT ricognize my internet connection
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Sep 4, 2013
my major commands: (save, export, copy, etc.) are all frozen until I sign in, BUT when I attempt to sign in Corel error message pops up that I am not connected to the internet. I work at a large design firm and have full access to the internet, no firewall or anything and have no other problems connecting, so this is most likely a Corel issue and not my connection, I believe. Also, other people at my office have it installed and no problems.
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Oct 27, 2012
I have recently re-installed Photoshop CS3 in my new Windows 7 (64-bit) computer and fell foul of the Bonjour Service problem that trashed my Internet connection by installing an "unknown network". I have remedied this by disablng the Bonjour Service in Windows Services Manager.
As I plan to upgrade to PS CS6 on this computer:
1. Does CS6 use Bonjour?
2. If it does, and I have to disable it for the reasons above, will I be able to register and activate CS6 online, and will I be able to get updates?
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Jul 25, 2013
I downloaded X6 patch #1 with no problem, but then I downloaded patch #3 and when I press Continue to install I get a notice: An Internet connection required. connect to the Internet and try again... But I AM connected to the Internet! I have no options how to proceed.
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Sep 17, 2013
PSPX6, both the x32 and the x64 versions crash when trying to open this file. It is a JPG that I found online.
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Sep 25, 2013
Nature of the problem - If you spend about a minute in the MANAGER tab PSP X6 will crash. I had the same problem with PSP X5.
Properties of your source files (format, file size, where did you get it?) - Any file, mainly Jpegs & TIFFs, original or from the web.
Error Codes -
LevelDate and TimeSourceEvent IDTask Category
Error9/25/2013 4:10:51 AMApplication Error1000(100)"Faulting application name: Corel PaintShop Pro.exe, version: 16.0.0.1, time stamp: 0x51db3b41
Faulting module name: AcLayers.DLL, version: 6.2.9200.16420, time stamp: 0x505aa251
Exception 0xc0000374
Fault offset: 0x0000000000006ad9
Faulting process id: 0x4730
Faulting application start time: 0x01ceb9c6aa155950
Faulting application path: C:Program FilesCorelCorel PaintShop Pro X6 (64-bit)Corel PaintShop Pro.exe
Faulting module path: C:windowsAppPatchAppPatch64AcLayers.DLL
Report Id: fdb46e28-25b9-11e3-bfaf-10604b5e0196
Faulting package full name:
Faulting package-relative application ID: "
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Jun 14, 2012
PSP X3 crashes when starting up in WinXP Pro. It crashes at "Activating tracker", or something. PSP8 also crashes. I removed PSPX3 and installed it again. The same thing happened. So I downloaded PSPX4. The same thing happened. Other programs, like Panter 12, still function.
A file seems to be corrupt on my system, that is used by PSP since PSP8.
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Oct 6, 2011
Vischeck is a color changing tool that simulates various forms of color deficiency. I have used this plugin in previous versions of PSP, but invoking it in X4 causes a crash to desktop (Win7 64 bit).
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Aug 30, 2011
Recently I have a problem with PaintShop Photo Pro X3. When I want to use the tool text, the screen becomes white and PSP crashes! Over and over again.I have the same problem on the laptop.
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Sep 24, 2013
After almost perfectly working about 1 month long, PSP X6 now crashes in both versions, 32 and 64 bit, right after start. It displays the manager with the pictures from the folder used last time, then the HD is turning some 5-8 seconds more, and then comes the crash.
System: Win 7 64-bit SP1 german
Problem Event: BEX
Module: MSVCR90.DLL
Version: 9.0.30729.6161
It did work until a week ago, when I last time used it before today, since then the only software installed were updates for Adobe Reader and Flash, and the usual Windows defender signatures update, nothing else was changed on the system.
Reinstalling Visual C++ 2008 SP1 32-/64-bit (above DLL seems to be part of it) didn't work, uninstalling and re-installing PSP X6 neither, nor playing around with the DEP settings, as advised by some MS MVPs on the net. PSP X4, still on my machine, does work.
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Sep 19, 2011
When I apply the mura copies, PSPX3 crashes.I tried it before updating PSP. I then installed another update, tried mura again, crashed, updated PSP to 13.2.1.20.UAC-never notify.Tried DEP in both settings.FM patcher wouldn't work with it. Tried several versions of mura.
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Jul 18, 2012
My Paintshop Pro X4 was working great, until I registered it today, then all hell broke loose. It crashes and also I cannot get the "Computer" tab to open, only the "Desktop" tab will work correctly. Tried restarting it, same results. I use Win XP Pro SP3 and computer does not have virus, nor malware. Hard drive is 500G. Graphics card is updated and more than adequate.
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Jul 14, 2010
I have migrated to a new PC with Windows7 64-bit. I installed my copy of PSPP X3 and it works fine except for two issues. The File Open dialog always crashes the program when I use it although Drag&Drop and Recent Files work fine.
Another (related) issue is that I cannot use Customize Scripts either.
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Jun 30, 2011
As some know, it comes on the installation CD of PSPX3.
Quite simply, three seconds after double clicking the program icon, I get this. I'm on the second installation. Patches won't install. I get the message " product that needs to be updated not found" or something similar.
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Nov 16, 2012
I was working on a very HI-res image when Paint Shop Pro X4 just quit. It just went away, no errors, nothing.
I can rescan the image, but it was a very large image and took lots of disk space.
Is this scanned in image still on my hard drive? If it is where do I find it, so I can delete it?
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Feb 8, 2011
I installed a new harddrive on my laptop and restored a Ghost image of my old drive onto the new one. Most of the installed software worked right off. Some needed to be re-activated as the software detected a significant hardware change. However, PSP X3 would not start, crashing during loading. The PSP X. splash shows and the loading status gets to "initializing palettes" then Windows reports "Corel Paintshop Pro X3 has stopped working. Windows is checking for a solution...". That's it.
I have un-installed PSP X3 and reloaded from CD. I downloaded the 4 existing patches (1 through 4) and installed them in sequence. I didn't try starting PSP X3 until all the patches were in. Corel.com confirms the activation of the software.
I've used PaintShop since the JASC days and the software works great. However, since about version 9, the software has become more prone to crashing under a variety of circumstances. Now it won't start.
Specs
1.8 GHz laptop
3 GB RAM
500 GB Seagate Momentus XT drive with 4 GB RAM buffer (supposedly a "hybrid" drive)
Windows 7 Pro 64 bit
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Sep 25, 2013
I already had a thread about PSP X6 crashing (URL....), but what I finally found now deserves a new thread, because it has nothing to do with MSVCR90.DLL, but with PSP handling the keywords, as it seems now after tests.
PSP was crashing when opened in a certain folder, so I renamed the folder, created a new one, and copied the images from the old renamed one 2-4 pieces at a time. I then opened PSP on the new folder after each copy, and all went well until the last 2 copied images. I then deleted them, copied again each of the 2 images separately, and found the culprit. It was the only image in that folder being tagged with hierarchical IPTC keywords. Moved the image from the folder, copied others into, and all went well again.
Navigated to another folder with older pictures, all tagged hierarchical, and PSP crashed again.Even after deleting the hierarchical keywords from that image, and renaming it didn't work. As soon as PSP founds that image it crashes.
Taking a look into the database: Indeed there is no structure for hierarchical keywords. And this is for me almost a real catastrophe! Both Lightroom 4 and Xnview can handle hierarchical keywords, which are very useful. Because I'm working with these software as much as with PSP, I started to tag my pictures accordingly, about 1200 of them until now, which took hours and hours. Xnview can even nicely create nested categories from the keywords, so it's one click to find all pictures with a given word.
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Mar 16, 2012
Whenever I try to open jpeg files larger than 2MB PSP 4 crashes.
The files open fine in PSP 3
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Nov 24, 2011
Is there any way to recover lost data after Paint Shop Pro X4 crashes?
There should at least be an option to save all open documents every x minutes. Where is this option?
I found where PSP saves the temp files and I recovered several of them. Is it possible to use these files to recover my data?
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Oct 22, 2013
After installing the latest fix/update/patch Paintshop Ultimate X6 crashes continuously. After startup it goes for a minute or so and then crashes. I have uninstalled and reinstalled it without any change. I've emptied the temp directory.
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Jul 13, 2011
Why Paint.NET Setup is trying to access the Internet?
What are you sending to 208.112.13.16?
In your EULA it doesn't say that it needs to.
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Dec 24, 2011
Just came upon an error I had not seen before. Though PSP no longer supports Animation Shop, up until PSP X4, the user has been able to export frames back to PSP from Animation Shop. Now, this no longer works! There's still some communication there, because an error message - which, incidentally, makes absolutely no sense at all - is generated in PSP X4:
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Oct 28, 2011
I installed PSP X4 today on a new PC with Windows 7 and noticed that it has no Animation Shop. Can I install Animation Shop to this machine? Will it work without PSP 9 or does it need certain dlls from PSP 9 ? I really want to be able to use Animation Shop again.
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