Photoshop Elements :: 12 Not Recognizing Internet Connection?

Jan 19, 2014

Bought the box version of Elements 12. Received serial number. However, Elements does not recognize my internet connection and will not let me register. So after the trial period I can't use the program. Every other program on my computer that uses the Internet connects flawlessly.

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Sep 4, 2013

my major commands: (save, export, copy, etc.) are all frozen until I sign in, BUT when I attempt to sign in Corel error message pops up that I am not connected to the internet.  I work at a large design firm and have full access to the internet, no firewall or anything and have no other problems connecting, so this is most likely a Corel issue and not my connection, I believe.  Also, other people at my office have it installed and no problems. 

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regarding Photoshop CS3. Whenever I import a photo into Photoshop it locks up for about 20 seconds then the picture shows up. I opened up the task manager and it shows that during the 20 second lockup period my PC is sending data through the Internet. Once I disconnect from my network and try to import a photo it loads instantly. So my question is why is Photoshop transferring data whenever I import a photo? Is there anyway to disable whatever it is doing so it does not lock up?

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Sep 11, 2013

I have had my second activation of Photoshop CS 5 on a backup computer that has no internet connection.  I needed to change the operating system (Windows 7 Home to Windows 7 Professional).  I called up Adobe, and told the technician that I was de-activating CS 5, reformatting the hard drive, then I was going to re-activate Photoshop. He gave me a case number so that the next technician could easily understand what I was doing and what I needed. 
 
The first time I installed Photoshop on this backup computer, I contacted Customer Service. The technician had me do several things to get to an activation screen.  I gave him both the serial number and an installation code.  He then used them to generate a unique activation code, which I typed in to activate Photoshop.  I had Photoshop on that computer, working, for a year.
 
I called on August 30, after the re-formatting and installing the new operating system, I called Customer Service to get re-activating Photoshop. 
 
The first technician said I could not reactivate Photoshop. The second technician said it could be done, but not at his level and he would escalate the case, and someone would call me.After no calls, I tried again on 09/05. I was transferred to the manager.  He said it could not be done, but he would escalate the case to the "expert team," and that someone from that team would call me "tomorrow" (09/06). 

Along the way, one technician said I did not need to reactivate Photoshop because when I called about deactivating Photoshop, that technician assigned a special number that would obviate the need to reactivate. How did my computer, off-line, and my software, on a proprietary disk, know that number?

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If I am offline for extended periods in location that don't have internet.what happens when I want to work on the photos that I've been busy shooting during that time? Will ACR and PS suddenly stop working becasue they are cloud based and need to check in with big brother to check my subs?

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Jun 30, 2013

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Apr 15, 2013

My Photoshop CS6 always crashes when I lose my Internet connection...why? This is really aggravating, particularly when I am traveling with my laptop and try to use Photoshop. As long as I have an Internet connection it is fine, but as soon as the Internet is no longer available the program stops working.

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Aug 14, 2013

I am using Photoshop CC with Windows 7 64-bit and all plugins have issues detecting my internet connection. When trying to use them, an error message pops up saying "No internet connection detected." I am connected to the internet, am able to connect to Adobe servers, and am not using a firewall or connecting through a proxy server.  I have checked my plugin settings in preferences to make sure plugins are allowed to use connections, and have tried editing the registry values in Windows to make sure that all Adobe products automatically connect to the internet, but still have had no luck.  Plugins I am trying to use are Kuler and Subtle Patterns (a third party plugin).

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Oct 27, 2012

I have recently re-installed Photoshop CS3 in my new Windows 7 (64-bit) computer and fell foul of the Bonjour Service problem that trashed my Internet connection by installing an "unknown network". I have remedied this by disablng the Bonjour Service in Windows Services Manager.
 
As I plan to upgrade to PS CS6 on this computer:
 
1. Does CS6 use Bonjour?
2. If it does, and I have to disable it for the reasons above, will I be able to register and activate CS6 online, and will I be able to get updates?

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Oct 27, 2013

Seems to affect both x64 (my usual use) and x32. During the startup phase (before loading command libraries, etc), the program frequently crashes IF I am not hooked up to the internet. If I am hooked to the internet, it starts OK, and if, after starting, I disconnect from the internet all is OK as well. I presume it may be checking for updates at startup and running into trouble without an internet connection there, and there seems to be no way to turn auto-check feature this off.

Since I can usually hook up to the internet-- using an air card, if naught else-- this isn't a fatal problem for me, but it is an annoying glitch. I mostly want to somehow get this into the Corel system as a bug report.

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Jul 25, 2013

I downloaded X6 patch #1 with no problem, but then I downloaded patch #3 and when I press Continue to install I get a notice: An Internet connection required. connect to the Internet and try again... But I AM connected to the Internet! I have no options how to proceed.

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Jul 29, 2013

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May 29, 2012

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Jan 24, 2014

I used to have a Nikon D600. When I first got it I didn't upgrade from PSE9 and consequently I processed quite a number of files in ViewNX 2.
 
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Mar 10, 2013

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The company I purchased it from initially had me do a "repair", then a "reinstall" and then a "Clean reinstall". All of which I have done.

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Jul 25, 2013

I have recently moved a catalog from a PC to a mac (after 5+ years using PSE on a PC). I transferred (using PSE11 restore catalog process) 25,000+ photos across using the instructions from adobe and had it all working perfectly for a couple of weeks.
 
Recently all the photos in my catalog have become 'missing files'. The catalog is located in a custom location on the internal drive being '/users/marcus/pictures/adobe/organizer/media/media/'
 
pse11 now thinks location is '/volumes/public/users/marcus/pictures/adobe/organizer/media/media/'
 
The /volumes/ directory contains references to files on network drives (and show up under 'Shared' in finder). I have no idea how PSE11 decided to think all the files in ther catalog were on a network drive.
 
When I reconnect the file manually, then the program returns the error "The file exists in the catalog."
 
This error appears to be the one referenced here: [URL] ... being kb404560 but these are mostly windows based solutions. I have tried the suggested solutions without success on the mac
 
I suspect the problem occurred due to OSX's stadard process of mounting virtual drives to install new programs but this is a guess as I am new to macs. I have unmounted all recent drives
 
I am running OS X 10.8.4 on a late 2012 27 inch iMac 3.4GHz i7 mac with 8 GB of memory.

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Apr 23, 2013

I have recently installed Photoshop CS3 on a newer PC which runs Windows 7 Home Premium, after the programme was locked on a PC running Vista which died on me and which I have just had repaired. However since installing the programme, every time I turn my PC off and then on again next morning, I have lost the internet.
 
I have been getting around the problem by running the HP network check and the automatic repair that it performs is to "reset the Realtek PCIe FE Family Controller Adapter". However this only works until the PC is turned off again and then I have to do the whole process again. Is there a way to fix this problem permanently? I was hoping there would be an update from Adobe that might sort the problem, but Adobe don't seem to be able to work with that as they say the programme is too old and don't have online support for this.
 
I have followed everything that is suggested by HP i.e. rebooting the modem and router.
 
If I reset the PC to before the programme was installed the problem goes away. When I reinstall the problem comes back. Its definitely to do with the Photoshop programme, but I don't understand why.

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Jun 18, 2009

When I have copied something and go to paste the image in PhotoShop CS3, something causes my system to open a connection to the Internet for several seconds (maybe 15) before I can paste. I have checked my system for all sorts of virus issues, fearing key recording software, but I don't have anything like that. I've been told by our IT person (who checked my system) that there is something Adobe is doing. Is this true? Why does PhotoShop need to make this connection?

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Nov 20, 2012

I am currently running a Mac with OS 10.8.2 and have installed Adobe CS 5.5 Production Premium. Within Photoshop- Preferences- Performance, Photoshop is only recognising 2100MB of RAM, while my Computer has 16GB of RAM available. I have checked and according to the OS Finder, this 16GB is active.

I have also checked across other Adobe programs such as Adobe Premier and have confirmed that here it is also recognising the Available 16GB of RAM. Thus it is only in Photoshop that this is occurring. I have since deleted all of my preferences from both the user level and the hard drive but no recification. I have noticed a recent discussion which sounds very familiar, [URL]....

however this is on a windows based system and the last suggestion from a user was to a windows related issue and I am not sure that fixed the issue for them or not.

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Jul 8, 2013

I installed plugins for CS6(64bit) in Program Files/Adobe/Adobe Photoshop CS6 (64 Bit)/Additional Plug-ins  and nothing!  CS6 doesn't recognize it, namely "dofpro.8bf" and it's companion file "convert.exe".  I have verified that the above path is in the preferences of CS6 for additional plugins.
 
I then copied the files to Program Files/Adobe/Adobe Photoshop CS6 (64 Bit)/Plug-ins!
 
I have looked all over and cannot find any other places to install the files.
 
The instructions for the DOF Pro software said to simply copy the two files into the folder where CS6 has it's plug-ins.  I don't know why CS6 is not displaying the DOF Pro filter option in the Filter drop down menu.

I am running Windows 7 Home 64bit and it is fully up to date.

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Aug 19, 2013

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Dec 24, 2012

I am no closer to activating CS6.I do not have an internet connection on the machine I am installing it on. I have the disk. But, no way to activate it.
 
Spent an hour waiting for the adobe installer to download on this machine and it never gave a code - couldn't even find one.How do I activate CS6 - or did I waste the money and need to send the disk back and quit this stuff?

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