Photoshop :: CS6 - Activation Error With Internet?
Aug 19, 2013activating my CS6. It keeps saying I'm not connected to the internet but I am. I have the serial numbers.
View 1 Repliesactivating my CS6. It keeps saying I'm not connected to the internet but I am. I have the serial numbers.
View 1 RepliesIt came in the retail box and the CD still had the seal on it. It looked very legit (not that it always means anything, I guess), but when I try to install it I get the message that an activation error was encountered.
Is this error a sign that I may have gotten bogus software? Is there a way I can verify if I have a legit copy or not?
I bought a legit copy o photoshopAlbeit I bouhgt it from ebay, but it is definitely legit - not pirated , but a mfr sealed professionally produced copy of CS3 extendedI popped it open and found what I expected the documentation the DVD case with the training video and the serial number on the back. I installed CS3 extended and plugged in my serial number and was greeted with a shiny green check mark (please note this is not just some generic photoshop liscence it is recognized by the software itself). Then I began the activation nightmare that I am currently having. I clicked activateActivate nowThen I got an error telling me to pease try activating by calling customer care.I did that I went through the automated system with m serial numberand activation key and then it said it was unable to process so I retried. Still no luck, then I got a live person on the phone. Here is what they told me:You do not have a valid serial number...Odd, I thought, since your software recognized it as a valid liscence. I tried it in several other photoshop programs only to be greeted by a red x (liscence invalid) so the serial number I have is legit for photoshop CS3 extended, it just won't activate. I tried to tell them that. I asked them what proof they needed from me barcode copy of serial number scan of packaging anything. They told me I needed the reciept from an authorized reseller. I'm afraid I didn't see in the liscence agreement where the agreement between provider and end user was limited by their distributorship. Thank you to me too for buyinga legitimate copy and not going with a free alternative (paint.net as been fine in the past thank you).So I continued the discussion until I finally asked for a supervisor who was slightly more willing to talk about a way we could resolve the activation problem. I am stuck getting the original reciept from the seller to prove to Adobe that their product was in fact original purchased from them. You have to be kidding???!!!?!?!It is unactivated so we aren't even talking about a liscence transfer this product is supposed to be registered to me. And that still doesn't answer the question of how the serial number is recognized by the software and installation (meaning the serial to DVD matches) and the customer service people claim it is not valid. I even asked them to tell me if it was a liscence used as a known pirated copy or something that should invalidate it, but all they can tell me is that it is not valid for the product. If that is the case why print it on the label and affix it to the software?On the other hand perhaps it is just a database error on their part. What if I bought it from london drugs and lost the reciept how woul they handle that.
View 15 Replies View RelatedI cannot open my cs2 all of a sudden. I get an error message "error has been detected and activation cannot continue".
View 2 Replies View RelatedI have one computer right now with Adobe photoshop on it. It says I have reached my activation limit but one of them I uninstalled and the other computer I no longer have, it died. What do I do?
View 1 Replies View RelatedWhen I start X2 I get the error "The download of a required Smartsound file failed..." It checks for updates and downloads previews just fine so I don't know why I get this error when I startup.
View 2 Replies View RelatedMy computer would crash and reboot. I downloaded and installed the partner certified driver for my video card. (nvidia quadro fx 3450/4000 sdi) This solved the crashing problem, but now every time I open inventor i receive an ilogic activation error. I have reset my ribbon and that did not work.
View 2 Replies View RelatedWill Adobe allow me to activate my software (PS6) on a MacbookPro laptop *and* my Windows desktop?
View 2 Replies View RelatedI am still running PS CS on Windows 7 - it does all that I need. I just cloned my system disk to a SSD and had to make some changes to the virtual memory settings as a result. PS CS now says that the machine configuration has changed and it needs to be re-activated (yawn).Â
However when I try to activate online it says 'the activation system is not available at this time.' Is this because it's not possible to activate PS CS any longer, or is it genuinely just broken today? I have retired over a period of a couple of hours.
how to disable a registered copy of Master Suite? I currently have it installed on both my laptop and my desktop. One day my desktop's hard drive corrupted itself and would not allow my pc to boot no matter what I tried. So I ended up doing a low level format to my drive and reinstalling the operating system along with master suite. I was not able to deactivate my desktop's CS4 install because the computer was not able to boot into windows. Formating did not disable my copy of master suite, so when I restalled master suite it claims that I have it running on three computers yet, I have it only running on two computers. I installed it on to same pc, with the same operating system. My big question is, how do I disable the defunct copy of CS4 that is not working so I can use my fresh install of CS4 and my current install of CS4 on my laptop? Please help. PC specs: Intel Q9450 @ 3.6GHz (8 x 450FSB) / Abit IX38 Quad GT / 8Gb G.Skill @ 5-5-5-15 1000MHz / 2X 8600GT's (Core 700Mhz - Mem 760Mhz) / 2X Seagate 500GB (RAID 0) + 2X Seagate 1.5TB / Creative Labs X-Fi / PCP&C Silencer 750W / Lian Li V2000B Plus II / Vista Ultimate X64 SP1
View 2 Replies View RelatedI'm trying to install Photoshop CS2 for a client, but when I launch the application I get the error: "An error has been detected and activation cannot continue. Please restart your computer and reinstall the application"
I've already done the obvious thing to reboot and re-install the application with the same error. I tried deleting temporary files to no avail. Is there any other solution I should try before I re-image the machine?
Does the CS2 version of Photoshop actually do anything when you click the 'activate' option in the Help menu? Mine does not. I attempted to activate it via the phone system as well, and it asks for an activation number that should have been provided during installation, but does not appear anywhere on the registration page or anywhere else in the software. I've tried to contact Adobe, but from what I've seen on the Support boards, I may never hear from them. Allegedly (according to the support site) I should get an initial response via email within 4 hours of submitting the ticket (never got that) and some sort of informed reply within 3 days. So far, not a thing. Trying to contact them by phone results in literally hours listening to bad muzak and an automated system, but no human contact. Does anyone have any info on this? I realize it's an older version, just trying to determine if this is normal behavior for that version, or if perhaps the vendor needs to be visited by the Men in Blue.
View 6 Replies View RelatedI have a Photoshop CS installed in my computer but the 30-day grace period is gone. I tried to re-install it to continue practicing with the software but still it won't allow me to use it.
View 3 Replies View RelatedI've got CS3 installed on a computer and a few days ago I installed Fedora and accidently erased the copy of Windows. Now I want to install CS3 on another machine but I can't activate it. It tells me that first I have to deactivate CS3 from the other machine.My problem is that I can't boot on windows anymore in order to do that. The windows partition was deleted.
View 2 Replies View Relatedwhenever i go to activate my copy of photoshop, an error message pops up. "An error has occured while trying to begin activation. Please make sure you have administrator priveleges and try again. If you continue to experience this problem, try reinstalling the application."I tried reinstalling; didn't work.
View 3 Replies View RelatedI have recently installed Photoshop CS3 on a newer PC which runs Windows 7 Home Premium, after the programme was locked on a PC running Vista which died on me and which I have just had repaired. However since installing the programme, every time I turn my PC off and then on again next morning, I have lost the internet.
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I have been getting around the problem by running the HP network check and the automatic repair that it performs is to "reset the Realtek PCIe FE Family Controller Adapter". However this only works until the PC is turned off again and then I have to do the whole process again. Is there a way to fix this problem permanently? I was hoping there would be an update from Adobe that might sort the problem, but Adobe don't seem to be able to work with that as they say the programme is too old and don't have online support for this.
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I have followed everything that is suggested by HP i.e. rebooting the modem and router.
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If I reset the PC to before the programme was installed the problem goes away. When I reinstall the problem comes back. Its definitely to do with the Photoshop programme, but I don't understand why.
When I have copied something and go to paste the image in PhotoShop CS3, something causes my system to open a connection to the Internet for several seconds (maybe 15) before I can paste. I have checked my system for all sorts of virus issues, fearing key recording software, but I don't have anything like that. I've been told by our IT person (who checked my system) that there is something Adobe is doing. Is this true? Why does PhotoShop need to make this connection?
View 9 Replies View Relatedregarding Photoshop CS3. Whenever I import a photo into Photoshop it locks up for about 20 seconds then the picture shows up. I opened up the task manager and it shows that during the 20 second lockup period my PC is sending data through the Internet. Once I disconnect from my network and try to import a photo it loads instantly. So my question is why is Photoshop transferring data whenever I import a photo? Is there anyway to disable whatever it is doing so it does not lock up?
View 3 Replies View RelatedI was wondering if it is standard behaviour for my PS CS6 subscription to require me to log in to Activate the license EVERY time I use it? I thought that one it was activated, PS only checks the Activation every 30 days. Once I log in the activation works fine, however if for any reason my internet connection was not available, it would seem that I would not be able to use my copy of PS.
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I realize that that would happen even if the check was every 30 days, but that would only be a possible issue once a month, not every day!
So I just purchased a new computer, and with the work I do, sometimes it's easier to have two iterations of Photoshop running on two different computers. In other cases, someone in my family is using my computer, for something other than Photoshop, so I just want to sit at the other computer.
So I installed CS2 Suite on the new computer, which went fine, then activated it, which it said went fine, then when I went to use the software it says I didn't have a properly registered software, or something to that effect.
So I looked over the license agreement and it basically says you can have a copy on another machine, but you can only use one at a time...which after reading further, leads me to believe I have to de-activate the software on one computer before I can activate it on the other.... so in effect, I don't believe I can run on two machines at the same time...
Recently I became aware that PhotoShop CS3 has a limit of activation / deactivation. I have always supported companies in fighting unauthorized use of software and in fact lost my job and was out of work for a year after refusing to pirate software for clients. This stand has cost me greatly in personal finance due to being out of work and it angers me to know of companies using software without a license. Even when I reported the issues it seems no action gets taken which I guess is due to the small sizes. Thankfully I now have a new job at a place that follows my belief of requiring licensed usage of software.
Being a network engineer I am always tinkering with my home computer and testing out new software. This means that I run betas, release candidates and even demos as a part of my profession. Consequently this has me needing to wipe out the hard drive from time to time. I always thought of the Adobe activation method as the best as it allowed one to deactivate the product prior to having a reload as the best way to go as it allowed the person to not have the hassles with reactivation. Also to keep within the license I have PhotoShop install on my office computer so that I may do work with web images from time to time. To ensure that nobody at the office uses my PhotoShop I have been deactivation it and removing the key.
I am gong overseas and prefer not to transfer CS3 activation to my laptop. It appears Bridge does function without activation. I do not plan to work on any images, just want to view them.
View 2 Replies View RelatedI purchased a new copy of PS CS2 and after install, I activate it and it says information was sent. Then a few seconds later I receive an error message:
"An error has been detected and activation cannot continue. Please restart your computer and reinstall application."
I have reinstalled at least six time, even once via SAFE MODE. I have installed via two different CD rom drives, I have followed all the suggested fixes and nothing seems to work.
I then installed on my laptop, and I receive the same error message.
I can, on both computers, open ImageReady CS2 and use it; it seems to be affecting only PS CS2.
Compaq desktop:
Processor is a P4 3.4 Ghz
ATI X600 Video board
3gb RAM
Windows XP SP2
Viewsonic Digital Monitor
HP Laptop:
AMD 2.0 Ghz processor
ATI express 200 grapics board
2gb RAM
The issue is with Photoshop CS1 not having the same ability as every other version of Photoshop to either backup the activation information, or provide the Adobe crack CD to bypass the activation.
I sometimes have to reinstall my entire OS multiple times per month and when doing so must reinstall Photoshop. At this time, the software requires activation. Since those who purchase Photoshop are automatically volunteered to the Adobe anti-piracy program, the user must call Adobe every single time that you want to use the product. This issue has cost me easily over a few thousand dollars in company time already and I am desperate for a solution.
As a reference, CS2 & CS3 have built-in functions to backup the registration information so that you can use the software without spending a day or two on the phone.
Earlier versions of Photoshop such as ver 5.5 do not require enrollment in the anti-piracy program, so Adobe can just send the crack CD that will work with the license number that is received when the product is purchased. The last company I worked with was using 5.5 and required Photoshop to be installed on a laptop without networking abilities and that is how I learned of the crack CD from Adobe.
how to either obtain the CS1 activation crack from Adobe, or how to backup the activation information,
I have had my second activation of Photoshop CS 5 on a backup computer that has no internet connection. I needed to change the operating system (Windows 7 Home to Windows 7 Professional). I called up Adobe, and told the technician that I was de-activating CS 5, reformatting the hard drive, then I was going to re-activate Photoshop. He gave me a case number so that the next technician could easily understand what I was doing and what I needed.Â
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The first time I installed Photoshop on this backup computer, I contacted Customer Service. The technician had me do several things to get to an activation screen. I gave him both the serial number and an installation code. He then used them to generate a unique activation code, which I typed in to activate Photoshop. I had Photoshop on that computer, working, for a year.
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I called on August 30, after the re-formatting and installing the new operating system, I called Customer Service to get re-activating Photoshop.Â
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The first technician said I could not reactivate Photoshop. The second technician said it could be done, but not at his level and he would escalate the case, and someone would call me.After no calls, I tried again on 09/05. I was transferred to the manager. He said it could not be done, but he would escalate the case to the "expert team," and that someone from that team would call me "tomorrow" (09/06).Â
Along the way, one technician said I did not need to reactivate Photoshop because when I called about deactivating Photoshop, that technician assigned a special number that would obviate the need to reactivate. How did my computer, off-line, and my software, on a proprietary disk, know that number?
If I am offline for extended periods in location that don't have internet.what happens when I want to work on the photos that I've been busy shooting during that time? Will ACR and PS suddenly stop working becasue they are cloud based and need to check in with big brother to check my subs?
View 1 Replies View RelatedI am no closer to activating CS6.I do not have an internet connection on the machine I am installing it on. I have the disk. But, no way to activate it.
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Spent an hour waiting for the adobe installer to download on this machine and it never gave a code - couldn't even find one.How do I activate CS6 - or did I waste the money and need to send the disk back and quit this stuff?
I have photoshop CS3 on an old computer. The computer’s keys have frozen and I cannot access any form of internet. I have tried to disable it so I can reactivate it on my current computer but internet access is required to fully deactivate. Can I write to Adobe with my serial number or some other way to deactivate as this computer is so near death and PS3 is the only thing of value left on the computer.Â
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View 14 Replies View Relatedi have a mac computer and i am working on a cover for an undergound news magazine. i understand that there is some sort of trick to adding new fonts to the program (alledidly a code?)
View 2 Replies View RelatedI've been trying to do this for ages but i just cannot do it! I designed something in Photoshop and opened it in ImageReady to add links. I then clicked 'Save Optimized As...' and saved it under 'HTML and images'. I then found each of the images of my design in an image folder and the actual HTML of it outside the folder. When I open the HTML, the design opens up in internet explorer with the links working. But now I don't know how to actually place my design on my website. I have tried to use Macromedia Dreamweaver but when I copy the HTML code to my website, the design appears with small red crosses, not showing it.
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