I have photoshop CS3 on an old computer. The computer’s keys have frozen and I cannot access any form of internet. I have tried to disable it so I can reactivate it on my current computer but internet access is required to fully deactivate. Can I write to Adobe with my serial number or some other way to deactivate as this computer is so near death and PS3 is the only thing of value left on the computer.Â
View 4 Repliesregarding Photoshop CS3. Whenever I import a photo into Photoshop it locks up for about 20 seconds then the picture shows up. I opened up the task manager and it shows that during the 20 second lockup period my PC is sending data through the Internet. Once I disconnect from my network and try to import a photo it loads instantly. So my question is why is Photoshop transferring data whenever I import a photo? Is there anyway to disable whatever it is doing so it does not lock up?
View 3 Replies View RelatedI have had my second activation of Photoshop CS 5 on a backup computer that has no internet connection. I needed to change the operating system (Windows 7 Home to Windows 7 Professional). I called up Adobe, and told the technician that I was de-activating CS 5, reformatting the hard drive, then I was going to re-activate Photoshop. He gave me a case number so that the next technician could easily understand what I was doing and what I needed.Â
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The first time I installed Photoshop on this backup computer, I contacted Customer Service. The technician had me do several things to get to an activation screen. I gave him both the serial number and an installation code. He then used them to generate a unique activation code, which I typed in to activate Photoshop. I had Photoshop on that computer, working, for a year.
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I called on August 30, after the re-formatting and installing the new operating system, I called Customer Service to get re-activating Photoshop.Â
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The first technician said I could not reactivate Photoshop. The second technician said it could be done, but not at his level and he would escalate the case, and someone would call me.After no calls, I tried again on 09/05. I was transferred to the manager. He said it could not be done, but he would escalate the case to the "expert team," and that someone from that team would call me "tomorrow" (09/06).Â
Along the way, one technician said I did not need to reactivate Photoshop because when I called about deactivating Photoshop, that technician assigned a special number that would obviate the need to reactivate. How did my computer, off-line, and my software, on a proprietary disk, know that number?
If I am offline for extended periods in location that don't have internet.what happens when I want to work on the photos that I've been busy shooting during that time? Will ACR and PS suddenly stop working becasue they are cloud based and need to check in with big brother to check my subs?
View 1 Replies View RelatedMy Photoshop CS6 always crashes when I lose my Internet connection...why? This is really aggravating, particularly when I am traveling with my laptop and try to use Photoshop. As long as I have an Internet connection it is fine, but as soon as the Internet is no longer available the program stops working.
View 13 Replies View RelatedI am using Photoshop CC with Windows 7 64-bit and all plugins have issues detecting my internet connection. When trying to use them, an error message pops up saying "No internet connection detected." I am connected to the internet, am able to connect to Adobe servers, and am not using a firewall or connecting through a proxy server. I have checked my plugin settings in preferences to make sure plugins are allowed to use connections, and have tried editing the registry values in Windows to make sure that all Adobe products automatically connect to the internet, but still have had no luck. Plugins I am trying to use are Kuler and Subtle Patterns (a third party plugin).
View 1 Replies View RelatedBought the box version of Elements 12. Received serial number. However, Elements does not recognize my internet connection and will not let me register. So after the trial period I can't use the program. Every other program on my computer that uses the Internet connects flawlessly.
View 4 Replies View RelatedmY pe 9 WILL NOT ricognize my internet connection
View 1 Replies View RelatedI have recently re-installed Photoshop CS3 in my new Windows 7 (64-bit) computer and fell foul of the Bonjour Service problem that trashed my Internet connection by installing an "unknown network". I have remedied this by disablng the Bonjour Service in Windows Services Manager.
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As I plan to upgrade to PS CS6 on this computer:
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1. Does CS6 use Bonjour?
2. If it does, and I have to disable it for the reasons above, will I be able to register and activate CS6 online, and will I be able to get updates?
Seems to affect both x64 (my usual use) and x32. During the startup phase (before loading command libraries, etc), the program frequently crashes IF I am not hooked up to the internet. If I am hooked to the internet, it starts OK, and if, after starting, I disconnect from the internet all is OK as well. I presume it may be checking for updates at startup and running into trouble without an internet connection there, and there seems to be no way to turn auto-check feature this off.
Since I can usually hook up to the internet-- using an air card, if naught else-- this isn't a fatal problem for me, but it is an annoying glitch. I mostly want to somehow get this into the Corel system as a bug report.
my major commands: (save, export, copy, etc.) are all frozen until I sign in, BUT when I attempt to sign in Corel error message pops up that I am not connected to the internet. I work at a large design firm and have full access to the internet, no firewall or anything and have no other problems connecting, so this is most likely a Corel issue and not my connection, I believe. Also, other people at my office have it installed and no problems.Â
View 14 Replies View RelatedI downloaded X6 patch #1 with no problem, but then I downloaded patch #3 and when I press Continue to install I get a notice: An Internet connection required. connect to the Internet and try again... But I AM connected to the Internet! I have no options how to proceed.
View 3 Replies View RelatedI want to uninstall / reinstall Photoshop cs6. When trying to deactivate it, it asks me to connect to the internet. But I am connected and the other help menus of Photoshop (update search, customer service...) connect to the internet without any problem.
Only desactivation fails to connect. Norton Firewall is defined with adobe Photoshop and adobe appl manager authorized.
How can I deactivate Photoshop if the PC is gone? We had a Pc with big problems, on it was Photoshop cs5. Before I have the chance to try it, someone took the pc and destroy it totally to prevent someone to take anything from it specially data. What can I do now, we need this Photoshop on another machine.
View 2 Replies View Relatedwill i be able to still open cs2, in order to see my preferences and other settings, to help me set up the cs2 on my new computer? or will it totally not open?
View 6 Replies View RelatedDoes anyone know how to deacticate CS4? I need to deactivate,uninstall and reinstall and really dont want to fight with the off shore support people.
View 3 Replies View Relatedall I run two desktop machines both running (until today) Windows XP. I have now bought a new Vista based machine so I deactivated the CS4 version on one old machine and successfully installed CS4 on my new one. After installation, CS4 told me that I was still running 2 versions of CS4 and I had 30 days to deactivate one of them. Bit odd I thought so back to the old machine and I started up CS4 again and right enough, it was still 'active'. I deactivated it again thinking I must have been mistaken and this time, double checked that it said 'successfully deactivated' however when I restarted, it was active again. As an experiment, I tried this with the second machine and it did the same thing (stays active even after saying it was deactivated).
View 8 Replies View RelatedI have photoshop CS3 and now i need a new computer. How do I deactivate. There is no bottom under help in photoshop
View 1 Replies View RelatedI recently purchased Photoshop CS3 Windows and installed it without problems. Upon launching PS for the first time,I was asked to enter the key or choose the 30 day trial. Activation completed successfully when I entered the key. I heard that you need to deactivate the license before moving to another PC so I went to the help menu and there is no deactivate option, only 'return e-license' and 'download e-license' options. The version on the disc is the extended edition, though the box does not mention this, so I am worried it may not be genuine. I am using XP x64 edition.
View 7 Replies View Relateddeactivating elements 11 from my computer to move to another. The deactivate selection is not under my help menu at all.Â
View 5 Replies View RelatedI have recently installed Photoshop CS3 on a newer PC which runs Windows 7 Home Premium, after the programme was locked on a PC running Vista which died on me and which I have just had repaired. However since installing the programme, every time I turn my PC off and then on again next morning, I have lost the internet.
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I have been getting around the problem by running the HP network check and the automatic repair that it performs is to "reset the Realtek PCIe FE Family Controller Adapter". However this only works until the PC is turned off again and then I have to do the whole process again. Is there a way to fix this problem permanently? I was hoping there would be an update from Adobe that might sort the problem, but Adobe don't seem to be able to work with that as they say the programme is too old and don't have online support for this.
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I have followed everything that is suggested by HP i.e. rebooting the modem and router.
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If I reset the PC to before the programme was installed the problem goes away. When I reinstall the problem comes back. Its definitely to do with the Photoshop programme, but I don't understand why.
When I have copied something and go to paste the image in PhotoShop CS3, something causes my system to open a connection to the Internet for several seconds (maybe 15) before I can paste. I have checked my system for all sorts of virus issues, fearing key recording software, but I don't have anything like that. I've been told by our IT person (who checked my system) that there is something Adobe is doing. Is this true? Why does PhotoShop need to make this connection?
View 9 Replies View RelatedMy old computer is dead. I just can't insubscribe my version af CS3. And so, i can't re install it on my new PC.Is it possible to find a way to insubscribe my further PC on line ? Or what else?
View 2 Replies View RelatedI have a subscription to Photoshop CS5.1Â - I had to deactivate it and to download onto another pc.Â
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The deactivation was done. When I tried a download the adobe site informed me that they no longer supported the platform that I was using (Vista). As version CS5.1 was originally purchased on this platform it would not be unreasonable to assume that the reinstallation would be required on the same platform.
How do I deactivate elements on a computer so I can use it on another one?
View 1 Replies View RelatedI previously downloaded a copy of Photoshop CS6 off TPB, but somebody else has the serial number I used, and I can't open the application. I need to know how to deactivate my computer so I can download a trial version from the website.
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Also, I can't open the program because when I do, it comes up with a box saying "The serial number 12345678987654321 is already in use by the maximum allowed computers. You must deactivate another computer or provide another valid serial number to use Photoshop CS6 Extended again on this computer." how to deactivate it without having to open the application, and uninstalling it doesn't deactivate it.
I'm intending to update my Win7 system to an SSD for the OS/applications drive, and am considering copying all files across from my current system HDD to the new SSD (using something like Norton Ghost) as part of this process. Any implications for the activation of my copy of PS CS6?
I would assume that it would not need to be deactivated, as I'm not unistalling it, merely moving it?
How do I deactive photoshop CS5 on a computer that is no longer working so that I can free up my license to use on a new computer?
View 6 Replies View RelatedI sold my old laptop after removing all programs and files. But I did not know I had to deactivate my Photoshop Cs6 and Illustrator Cs6. How can I solve this issue, I cannot install it in my new computer. Cause it says is already on two, and I don't even have it anymore.
View 2 Replies View RelatedI purchased Photoshop CS4 several years ago and never had a problem with it. My computer recently got a virus and now won't even turn on. I bought a new computer and I want to instal Photoshop on it, but I can't deactivate it on my dead computer. What do I do?
View 1 Replies View RelatedI'm trying to de-activate my Photoshop CS3 Extended so I can uninstall it and reinstall it from my old XP computer to my new computer which is Windows 7 . There's supposed to be a tab for De-activate under the help menu but there isn't when I click on help. I have the box, Disc and license so reinstalling it should be easy if I can just get it de-activated.
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