I sold my old laptop after removing all programs and files. But I did not know I had to deactivate my Photoshop Cs6 and Illustrator Cs6. How can I solve this issue, I cannot install it in my new computer. Cause it says is already on two, and I don't even have it anymore.
View 2 RepliesI have deinstalled Adobe Photoshop without deactivating the Serial-Number. Now I cannot install again. What can I do?
View 2 Replies View RelatedIs it required to deactivate an adobe after effect before formatting a computer? because my adobe after effect is licence version & the windows suddenly cress & i need to format pc.
View 3 Replies View RelatedI have the latest version of Adobe Lightroom, but I want to return it. However, I cannot find the deactivate button in the program.
View 1 Replies View RelatedI want to uninstall / reinstall Photoshop cs6. When trying to deactivate it, it asks me to connect to the internet. But I am connected and the other help menus of Photoshop (update search, customer service...) connect to the internet without any problem.
Only desactivation fails to connect. Norton Firewall is defined with adobe Photoshop and adobe appl manager authorized.
How can I deactivate Photoshop if the PC is gone? We had a Pc with big problems, on it was Photoshop cs5. Before I have the chance to try it, someone took the pc and destroy it totally to prevent someone to take anything from it specially data. What can I do now, we need this Photoshop on another machine.
View 2 Replies View Relatedwill i be able to still open cs2, in order to see my preferences and other settings, to help me set up the cs2 on my new computer? or will it totally not open?
View 6 Replies View RelatedDoes anyone know how to deacticate CS4? I need to deactivate,uninstall and reinstall and really dont want to fight with the off shore support people.
View 3 Replies View Relatedall I run two desktop machines both running (until today) Windows XP. I have now bought a new Vista based machine so I deactivated the CS4 version on one old machine and successfully installed CS4 on my new one. After installation, CS4 told me that I was still running 2 versions of CS4 and I had 30 days to deactivate one of them. Bit odd I thought so back to the old machine and I started up CS4 again and right enough, it was still 'active'. I deactivated it again thinking I must have been mistaken and this time, double checked that it said 'successfully deactivated' however when I restarted, it was active again. As an experiment, I tried this with the second machine and it did the same thing (stays active even after saying it was deactivated).
View 8 Replies View RelatedI have photoshop CS3 and now i need a new computer. How do I deactivate. There is no bottom under help in photoshop
View 1 Replies View RelatedI recently purchased Photoshop CS3 Windows and installed it without problems. Upon launching PS for the first time,I was asked to enter the key or choose the 30 day trial. Activation completed successfully when I entered the key. I heard that you need to deactivate the license before moving to another PC so I went to the help menu and there is no deactivate option, only 'return e-license' and 'download e-license' options. The version on the disc is the extended edition, though the box does not mention this, so I am worried it may not be genuine. I am using XP x64 edition.
View 7 Replies View Relateddeactivating elements 11 from my computer to move to another. The deactivate selection is not under my help menu at all.Â
View 5 Replies View RelatedMy old computer is dead. I just can't insubscribe my version af CS3. And so, i can't re install it on my new PC.Is it possible to find a way to insubscribe my further PC on line ? Or what else?
View 2 Replies View RelatedI have a subscription to Photoshop CS5.1Â - I had to deactivate it and to download onto another pc.Â
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The deactivation was done. When I tried a download the adobe site informed me that they no longer supported the platform that I was using (Vista). As version CS5.1 was originally purchased on this platform it would not be unreasonable to assume that the reinstallation would be required on the same platform.
How do I deactivate elements on a computer so I can use it on another one?
View 1 Replies View RelatedI previously downloaded a copy of Photoshop CS6 off TPB, but somebody else has the serial number I used, and I can't open the application. I need to know how to deactivate my computer so I can download a trial version from the website.
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Also, I can't open the program because when I do, it comes up with a box saying "The serial number 12345678987654321 is already in use by the maximum allowed computers. You must deactivate another computer or provide another valid serial number to use Photoshop CS6 Extended again on this computer." how to deactivate it without having to open the application, and uninstalling it doesn't deactivate it.
I'm intending to update my Win7 system to an SSD for the OS/applications drive, and am considering copying all files across from my current system HDD to the new SSD (using something like Norton Ghost) as part of this process. Any implications for the activation of my copy of PS CS6?
I would assume that it would not need to be deactivated, as I'm not unistalling it, merely moving it?
How do I deactive photoshop CS5 on a computer that is no longer working so that I can free up my license to use on a new computer?
View 6 Replies View RelatedI have photoshop CS3 on an old computer. The computer’s keys have frozen and I cannot access any form of internet. I have tried to disable it so I can reactivate it on my current computer but internet access is required to fully deactivate. Can I write to Adobe with my serial number or some other way to deactivate as this computer is so near death and PS3 is the only thing of value left on the computer.Â
View 4 Replies View RelatedI purchased Photoshop CS4 several years ago and never had a problem with it. My computer recently got a virus and now won't even turn on. I bought a new computer and I want to instal Photoshop on it, but I can't deactivate it on my dead computer. What do I do?
View 1 Replies View RelatedI'm trying to de-activate my Photoshop CS3 Extended so I can uninstall it and reinstall it from my old XP computer to my new computer which is Windows 7 . There's supposed to be a tab for De-activate under the help menu but there isn't when I click on help. I have the box, Disc and license so reinstalling it should be easy if I can just get it de-activated.
View 1 Replies View RelatedI get the following error message:
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Deactivation requires admin authentication, run application in admin mode and deactivate.
My old computer recently broke and I was wondering if there was a way I could deactivate my Photoshop elements that was installed on the old computer? It is Elements 11.
View 1 Replies View RelatedHow do I deactivate Photoshop CS-5 on a computer that no longer works?
View 2 Replies View RelatedI had Photoshop CS5 installed on my laptop. The hard drive recently crashed and had to be replaced. Because it crashed suddenly, I was unable to deactivate the install. Is there any way to remotely deactivate it so I can install it on the new hard drive? I have a Student copy so it can only be activated on one computer at a time.
View 3 Replies View RelatedI am going to install Vista Ultimate (Have XPpro now)
This will mean a formate of my C: drive (160 gb programs disk) and clean install of Vista.
Do need to de-activat Photoshop CS3 (and Lightroom) and re-activate after I install CS3 in Vista?
i have PS CS3 with 2 licenses. one is activated on my laptop. the other was activated on my desktop PC. however, the previous hard drive on my desktop PC died.
i now have a new hard drive in it, but it won't activate PS unless i deactivate the installation on the hard drive that died.
what do i do to activate PS on my new hard drive?
I have several computers at home - it seems only two can be activated. How do I deactivate one station and activate another?
View 1 Replies View RelatedI had Photoshop CS6 installed and working on my Mac using Adobe Creative Cloud. However now a dialog appears that says "Help Improve Adobe's Product". Regardless if I approve this dialog or not Adobe Photoshop starts up with every menu option grayed and I can do nothing. I have to force quit the application. At this point it is 100% unusable.
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I've googled it and seen others with a similar issue but no solutions found. I have OSX 10.8.3.
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Others with similar issues. URL....No real solution other than don't use Mac Keeper (which I do not) URL....
How do you deactivate a license on a machine when the hard drive crashes?
View 3 Replies View RelatedMy boot drive has a bad block for the 2nd time in 6 months, so I'm going to replace. I will be cloning the drive via Mac Disk Utility to the replacement drive.
I don't want to waste any Activations, so do I DE activate prior to cloning and then Re activate after replacing the new drive? I assume this will count as only one Activation on one machine?
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BTW, Adobe chat seemed clueless about this.