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Jan 8, 2014

This is in reference to the DGNPURGE command for Civil 3D 2014 that can be installed from this hotfix:[URL]

I have already installed Service pack 1 for Civil 3D 2014.

I installed this hotfix on 16 computers in my office. So far the command runs successfully on only 4 computers.

Everyone in my company uses Windows 7 64-bit on computers that are identical. Once the hotfix is installed it doesn't work for everyone. It will run, but it returns this error: 

"Unable to erase stroke (AcDbZombieObject): eNotAllowedForThisProxy" 

That error is displayed thousands of times, I assume once for each unreferenced stroke. The at the end it says this: 

"Purged 0 unreferenced complex linetype records (of 0). Purged 0 unreferenced strokes (of 19970)." 

For only a few people, when they run DGNPURGE on the same exact drawing and it purges the unreferenced strokes just fine. It then says: 

"Purged 0 unreferenced complex linetype records (of 0) Purged 19969 unreferenced strokes (of 19970)" 

Each installation of Civil 3D was performed in exactly the same way from a deployment by one of our IT staff members. In addition, we already tried uninstalling Civil 3D and reinstalling it on one of the computers and it still doesn't work.

At the suggestion of Autodesk support I tried starting one of the computers in diagnostic mode and that didn't work either.I made sure to use the files in the px64 folder. In addition, I did try the files in the px86 folder just to see if they would work and they do not.Also, I have installed the Civil 3D 2012 hotfix for everyone and it works fine for everyone including those who the C3D 2014 hotfix doesn't work.

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