Photoshop Elements :: How To Move Scratch File
Dec 17, 2012
I just installed PSE 11 yesterday (Sat). I played with Organizer for a while, first. While there, I edited My preferences. One of the things I changed was the location of the scratch file. I set it to the root DIR on the D: HD, which has only a scant few Win files on it. This is a 1.5Tb HD with mostly free space. Now though when I select the editor, PSE tells me that either the file is locked or I don't have permission to access it.
When I investigated this on D: using Win Explorer, the file, apparently, doesn't exist. I tried going back to Organizer & editing preferences, but wasn't able to see an option for setting the scratch file. So now PSE Editor loads fine. How do I properly move the scratch file from the C: HD to the D: HD?
My system is Win 7 (64),This is a brand new PSE 11 installation, I haven't added anything to it,My C: drive has 60gb free and is a 120gb SSD.I have 8gb system RAM.
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May 14, 2013
How do you move the primary scratch paging file to another volume.
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Jan 21, 2013
All my MACINTOSH versions of Photoshop - S5, Elements 10, Elements 11 - display the opening start screen, but ABORT THE LAUNCH of the EDITOR with the error message:
"Could not open scratch file because of disk error."
"Could not initialize Photoshop Elements because the preferences file was invalid (it has been deleted)"
I have cleaned up my external disks so that they all have at least 100GB of free space
How can I correct this so that I can recover the Preferences, re-establish the Scratch Disk, and launch the Photoshop Editor?
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Jan 31, 2013
I have Photoshop Elements 10. It worked until I upgraded to Mountain Lion.Now when I try to open it, I get two error messages: 1: "Could not open a scratch file because the disk is not available." 2: "Could not initialize Photoshop Elements because the disk is not available."
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Mar 14, 2014
I accidentally downloaded photos to PSE 11 and spent hours editing them before I realized I was in PSE 11 instead of PSE 12. I had already converted the PSE 11 catalog to PSE 12. I'm hoping there is a method to move the edited file from PSE 11 to PSE 12. Do I have any hope???
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Oct 3, 2013
In Photoshop Elements 2 the file browser has got stuck and is obscuring the tool bar above (used for instance when using Text) - also the File Browser More Button is missing.
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Mar 17, 2014
I can no longer drag and drop photos within photoshop elements 12. When working with a layer, I want to move it to a layer within another existing file, and no longer have the option. The only way I have fixed the issue in the past is uninstall and reinstall the program. I've read other forum posts and followed the instructions by resetting preferences and it does not work.
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Dec 27, 2012
My parents have Photoshop Elements 8 and all of the images are stored on a external hard drive. My dad organized the hard drive in very vague categories (things like I:/photos/spring 2004/spring 2004 - 1. We are looking to change the folder structure to one that is easier to navigate (I:/photos/vacations/new york city 2003)We are trying to avoid loosing tags in the organizer.
I tried File -> Move with some of the photos. In one instance, it took the originals and moved them. In another it renamed the photos and copied them to their new destination.Should we go back and delete the originals once they are moved to their new location?
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Dec 10, 2012
Photoshop Elements 10. After loading pictures into "my pictures" in windows I cannot move them into the Organizer. The raw files will not transfer despite adding the plug-in and now the jpg files from my latest batch will not move to the Organizer.
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Nov 9, 2012
I have a large image collection, in excess of 40,000. I'm running on a PC with Windows 7 and all updates installed. I just purchased PSE 11 to replace PSE 10. After installing PSE 11 I converted my catalog. That seemed to go OK. At that point I discovered that my C: drive was almost full so I decided to move my image collection from its C: drive location to an external hard drive that had sufficient capacity. In order to ensure the integrity of the catalog I decided that I should use the PSE 11 Organizer to move the files. This would allow the Organizer to update the location information for the files as it moved them, although it was clear that this would take many hours to complete. So, using Organizer I did a "drag and drop" of my image collection's root file from the C: location to the external drive which happened to be the J: drive. Organizer appeared to be running properly so I left it to continue overnight. The next morning I discovered that only about 2/3 of the files had been moved. There was a very cryptic message that said the opertion could not be completed because of "possibly unsupported files types, files with read only attributes.." etc. I did not write down the actual message and it did not tell me where in the transfer the failure occurred. After doing some detective work I discovered that many folders and files had been copied to the J: drive that were not appearing in the Organizer catalog and consequently were not being displayed. Some folders had only a portion of their files copied. Fortunately, the files were still visible and cataloged on the C: drive. I did look at my files on the C: drive and there were some that for what ever reason had read only attributes.
The selected file, files, or folders should be copied to the specified destination. At that point they should be added to the catalog, then the files should be deleted from their original location and the catalog updated accordingly. If an original file is read only then it can't be deleted but the attempt to delete it should be reported as an inability to delete with no consequences imposed on the files that have been placed in their new location. The "problem" should not be promoted to the status of a serious or fatal error that causes only partial completion of the overall operation.
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May 19, 2012
When I first installed Adobe Photoshop CS6 I was unable to run Photoshop or Bridge CS6. Photoshop would give me an error about "could not open a scratch file because the file is locked. If I ran either of these programs as an administrator they would run without issue, this led me to believe that there was a permission issue somewhere. After some digging I found out the both Bridge and Photoshop try to create a temp file (similiar to Photoshop Temp2777223910092) on the c: drive of the computer. In my case the user that I was logged in with did not have access to write to the root of the C: drive. Note that you run the program as the administrator and change the scratch disk location as that changes the preference for the administrator user and not the user that you are currently logged in as.
I first had to give the user that I was logged on with write permissions to the root of the C: drive. Next try and run Photoshop, you will get an error another error about the scratch disk and about and invalid or missing setting file. To correct this you need to have run Photoshop as an administrator, next you can go to Users AdminAppDataRoamingAdobeAdobe Photoshop CS6Adobe Photoshop CS6 Settings and copy Adobe Photoshop CS6 Prefs and/or Adobe Photoshop X64 CS6 Prefs to Users<your logged in username>AppDataRoamingAdobeAdobe Photoshop CS6.Adobe Photoshop CS6 Settings.
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Oct 2, 2012
I've created a collage using Microsoft Picture It! by cutting images out of photographs and layering them. Can I open this file in Photoshop Elements and be able to move the layered images around separately?
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Jan 21, 2013
I am able to run CS6 when I login Admin, so i change scratch file location to D:. After restarting PC, login by Admin, I can run CS6. But I still can't run CS6 when I login by other account, I think the location of scratch file is per user setting.
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Dec 17, 2012
my setup has 128gb ssd (C) which contains only my OS files with some junction points to Program Files/Program Files(x86)/ProgramData/Users which are located in my D drive which is a 1TB WD.
at first it showed when I tried to start PS for the first time after a clean install on a new computer I managed to get past it by runing PS as admin and changing the scratch disk to D.but now I noticed that when I try to copy a path from illustrator into photoshop as either a smart object or as pixels I get this error again. I haven't seen it again other then that but I just started using PS in this setup so I am yet to explore all the functions and whether they are working correctly or not.
when ran as an administrator the illustrator->PS transfer works fine but I don't want to run PS as admin all the time...
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Jul 15, 2012
I get an error message "could not open scratch file" I've tried command alt shift during opening.
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Apr 4, 2012
I recently installed Photoshop CS5, however every time I open the application, I am receiving this error message at the loading screen:
"Could not open a scratch file because the file is locked or you do not have the necessary access privileges. Use the ‘Get Info’ command in the Finder to unlock the file or change permissions on the file or enclosing folders."
Reinstalled Photoshop many times, even the CS6 BETA is giving me the same error.Deleted preference files within /Library/Preferences/Used the cmd+alt shortcut when starting Photoshop to select a different scratch disk location.Used the cmd+alt+shift shortcut to delete the settings file, which I cannot do as the error message mentioned above appears before the window for deleting the settings file does.Tried rebooting several times, even into safemode and I still get the same message.Tried changing the permissions on the Applications folder, Adobe folder, CS5 folder and CS5 application, however they are all set to 'read & write access' for me. I am also set as an administrator.Cleaned my cache of any unnecessary files.I have also repaired my permissions using Disk Utility, but that didn't solve the problem. I have a 2010 Macbook Pro, 4GB RAM running OS X Lion 10.7.3 with 2 partitions on my hard drive (OS X and Windows 7). I have 15GB free on my OS X partition currently, which may not seem like much, however I have run Photoshop CS5 previously as a trial and other versions of Photoshop and the small amount of harddrive space has never affected the software's ability to create a scratch file.
I can use Photoshop CS5 & CS6 on a guest account that I created recently, which means that the problem I am having is permissions based. Logging into a separate account is a good enough solution for now, but it is incredibly tedious to keep changing accounts just to use Photoshop.
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Feb 7, 2013
I see people saying the file (or is it multiple files?) is kept in the HD root. I don't see anything there (I only have one drive) that looks relevant to Photoshop, even when I view invisible files. Where the file is, and what it's named? Is it invisible?
The reason I ask is that I want to exclude it from my ongoing Time Machine backups. I'm slowly learning the various Adobe folders that I need to exclude manually. (AutoRecover, Application Support/Adobe... in fact, the bazillion CS6 folders within Applications, since I'll just restore them from Creative Cloud if I have a failure.)
Sometimes Time Machine has been doing a big backup for reasons unknown, and I think the recent installation ogf CS6 may be the culprit.
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Jan 1, 2009
how scratch files work in CS4?
- Scratch files seem to be created even in 64 bit Photoshop with plenty of unused memory, so they are apparently not regular swap/page files. What sort of data Photoshop CS4 writes to them and why isn't this information kept in memory instead?
- Do scratch file writes/reads occur at the same time as operating system paging? Is there any practical reason not to put PS scratch disk and OS paging file on the same physical drive?
- Do scratch files benefit more from higher bandwidth or faster seek time?
- What is the typical ratio for Photoshop CS4 for reads and writes to scratch files?
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Apr 27, 2012
I can't open the program. I have a mac pro with four drives who thought I just finished a successful install of legit academic version previously used by myself only. Production Premium CS5.
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May 5, 2012
Running PSD 12.0.4 (Extended) on a Mac Pro, Mac OS 10.7.3. Plenty of ram; plenty of hard disk space.
I just finished installing a new 1TB drive in one of my bays; I now have (3) 1TB drives total. Initialized the new drive (Mac OS Extended/Journaled), partitioned for Lion, then installed the OS and migrated everything from my primary (boot) drive using Migration Assistant.
After finishing, PSD gives the following error on start: "Could not open a scratch file because the disk is not available". I can command+option on start, select the boot drive as scratch and set the rest to None; that configuration works (and sticks). However, if I try to set scratch volumes to either of my backup volumes, I get the same error. Additionally, Illustrator can't even see the other two volumes in the scratch disk selector (PSD sees them, but won't accept them).
Here's what I've done:
- using simple disk drive names (i.e. WD1, WD2, WD3)
- verified all drives with Disk Utility
- ran drive diagnostics on all drives using SMART Utility (no problems found)
- reset paramter ram (comand+option+p+r on Mac startup)
- repaired permissions (all volumes - no permission errors found)
- reset PSD prefs (command+option+shift on start)
- deactivated/uninstalled/reinstalled PSD
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Oct 23, 2012
can't remember anything as having changed (ie. OS or new apps/settings). I get the "could not open scratch file because it is locked or you don't have permission" message and then PS quits.
I've tried uninstalling and reinstalling. I've tried deleting the settings file.
I'm using a MacBook Pro running os 10.7.5.
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Sep 6, 2012
I've gotten this a couple of times recently. Scratch is on a separate disc and large enough. This was a from a 2 x 2" document as I was trying to paste a smart object from Illustrator.
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May 2, 2013
I am building a new computer and have heard that, no matter how much RAM you have, Photoshop always writes the scratch file to a disk. Thus, considering a second small SSD drive to use for scratch and Windows page. Other people have said that if have enough RAM, Photoshop never uses disk. Which is true?
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Jan 23, 2013
I've uninstalled, then re-installed CS4. While I can get at CS4 Illustrator, Bridge and InDesign, the one I need (Photoshop) doesn't open. I get the error message "Could not open a scratch file because of disk error." When I click "OK," the program shuts down.
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Jul 19, 2013
I just installed Photoshop CS6, on my new PC. I previously installed Photoshop CC but have decided not to upgrade to that version yet.
When I start either the 32-bit or 64-bit version of CS6, I immediately get a message saying that it could not open a scratch file because it is locked, or I do not have permissions (I have administrator privileges). The message urges me to go to "Properties" with Windows Explorer but does not tell me where the file is located.
My PC has an SSD (C: drive) with enough space for the Photoshop program (installed there) but I do not want any scratch file installed there. I just brought up Photoshop CC and see that the D drive is specified as the scratch drive.
Am I not able to run Photoshop CS6 and Photoshop CC (not at the same time) on the same PC?
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Mar 5, 2013
I recently changed the Photoshop (CS6) Scratch Disk choice from the default Boot Drive to one of the other internal drives in my MacPro (OS 10.6.8).
When I restart Photoshop (CS6) I get the message:"Could not open scratch file because disc is not available" and Photoshop will not launch.
I then restart Photoshop with "Command - alt - shift" keys held down (as per suggestion at URL.....)and reset the preferences which allows Photoshop to come back.(Resetting preferences returned the Boot Drive to scratch disk status.)
I have another MacPro that - same OS 10.6.8 and Adobe CS6 - and I don't have this scratch disk allocation problem.What is going on with the one MacPro that prevents me from selecting a Photoshop scratch disk other than the boot drive?
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Mar 15, 2013
Running CS6 photoshop I get an error that the scratch file is locked.
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Nov 6, 2008
I just installed Photoshop CS4, both the 32 and 64 bit versions (part of the "Master Collection"). After opening the programs I changed the scratch disk location to two separate drives other than where Photoshop resides, where it had placed said file as a default. Now neither Photoshop versions will open.
I get the following message:
"Could not open a scratch file because the scratch file is locked..."
Just one problem, there is no scratch file visible on either of the two drives...
My operating system is Vista Ultimate on a 64 bit Quad CPU machine with 8Gb of ram, two Raptor HDs, four 750Gb HDs configured into one RAID 5 drive and Nvida GEForce 8800GTS graphics card.
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Apr 18, 2013
If I have 4 Scratch disks does photoshop use all scratch simultaneously or does it wait for the first scratch to fill up before it starts to use the next one ?
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Apr 26, 2013
What does scratch disk full mean???
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Aug 27, 2013
What is the best way to start to make a flyer?
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