I have Photoshop Elements 10. It worked until I upgraded to Mountain Lion.Now when I try to open it, I get two error messages: 1: "Could not open a scratch file because the disk is not available." 2: "Could not initialize Photoshop Elements because the disk is not available."
View 5 RepliesAll my MACINTOSH versions of Photoshop - S5, Elements 10, Elements 11 - display the opening start screen, but ABORT THE LAUNCH of the EDITOR with the error message:
"Could not open scratch file because of disk error."
"Could not initialize Photoshop Elements because the preferences file was invalid (it has been deleted)"
I have cleaned up my external disks so that they all have at least 100GB of free space
How can I correct this so that I can recover the Preferences, re-establish the Scratch Disk, and launch the Photoshop Editor?
When I first installed Adobe Photoshop CS6 I was unable to run Photoshop or Bridge CS6. Photoshop would give me an error about "could not open a scratch file because the file is locked. If I ran either of these programs as an administrator they would run without issue, this led me to believe that there was a permission issue somewhere. After some digging I found out the both Bridge and Photoshop try to create a temp file (similiar to Photoshop Temp2777223910092) on the c: drive of the computer. In my case the user that I was logged in with did not have access to write to the root of the C: drive. Note that you run the program as the administrator and change the scratch disk location as that changes the preference for the administrator user and not the user that you are currently logged in as.
I first had to give the user that I was logged on with write permissions to the root of the C: drive. Next try and run Photoshop, you will get an error another error about the scratch disk and about and invalid or missing setting file. To correct this you need to have run Photoshop as an administrator, next you can go to Users AdminAppDataRoamingAdobeAdobe Photoshop CS6Adobe Photoshop CS6 Settings and copy Adobe Photoshop CS6 Prefs and/or Adobe Photoshop X64 CS6 Prefs to Users<your logged in username>AppDataRoamingAdobeAdobe Photoshop CS6.Adobe Photoshop CS6 Settings.
I can't open the program. I have a mac pro with four drives who thought I just finished a successful install of legit academic version previously used by myself only. Production Premium CS5.
View 5 Replies View RelatedPhotoshop CS6 at opening...What am I supposed to do with this??
View 1 Replies View RelatedI have elements 10 and I was trying to open a .pef file and it could not open. I tried to reinstall Camera Raw 6.7 and it will not reinstall.
View 14 Replies View RelatedWhen I try to start the program for the first time - just installed it - I get the error message "Could not initialize Photoshop Elements because the scratch disks are full". The error is a fatal one - big cross on the left had side - program closes when you press OK
View 12 Replies View RelatedThe following message appears when attempting to install the trial version of PSE12 onto an iMac.."The following disk images could not be opened - Photoshop Elements_12_WWEFDJ.dmg error -4960"...The installer then hangs with the install extractor and does not respond.
View 8 Replies View RelatedChanged order of scratch disks for PS CS6 and now can't open PS. Get the following messages:
Could not open a scratch file because the disk is not available.
Followed by :
Could not initialize PS because the disk is not available. Everything works. Reinstalled PS CS6 and get the same message.
I have just got my computer back after having a new hard drive fitted. i now find I cannnot get into Photoshop 7 as i get the 'scrath disk full' message each time i try to open the program. When i click the ok box in the message it closes the program down. How do I change the prefernces if the program will not open?
View 3 Replies View RelatedI am building a new computer and have heard that, no matter how much RAM you have, Photoshop always writes the scratch file to a disk. Thus, considering a second small SSD drive to use for scratch and Windows page. Other people have said that if have enough RAM, Photoshop never uses disk. Which is true?
View 1 Replies View RelatedWhat does scratch disk full mean???
View 3 Replies View RelatedI've been editing very large images with many layers recently, and I noticed disk performance issues - so I thought that by changing my preferences to set the scratch disk to the D drive, I might improve things (more available space, not competing with Windows disk usage, etc).
Now when I launch PE, it throws up an error: 'Could not open a scratch file because the file is locked. Use the properties command in the Windows Explorer to unlock the file' and refuses to open. However, it doesn't say what file it's trying to open, so I don't know how to fix it - and I can't get into PE to change the preference back to the C drive.
Unfortunately the preferences file isn't ASCII so I can't edit it manually. Added a half-hour later: By simply removing all the setup files I can get back into PE, but I'd still like to know what folder(s) and/or file(s) PE is trying to create on the D drive, so that I can see if there's any performance improvement.
I'm using Elements 6 on a 10 year old iMac. Great results until recently receiving message stating "Scratch disk (or startup disk) is full. Remove files to make more room. I get that and manual and iMac
View 10 Replies View RelatedWindows 7, had everything working fine. Added SSD and installed system from scratch on SSD. Old drive is now my second drive.
Trying to put the scratch disk on the second (old) drive to reduce wear on the SSD. But every time I do, I get the disk error message and it erases all my settings (so annoying!)
I figure it's a permissions thing since I've had to deal with that already to some degree, but I don't know how to fix it since I don't know where adobe is trying to save the scratch file.
Last week I bought Photoshop Elements 11. I used the program to open pdf-files and work with it. However the second time I opened Photoshop I couldn't open any pdf files anymore. I uninstalled photoshop en installed it again. Unfortunately this didn't work. I still cannot open any pdf-files. Photoshop sais: error program.
View 2 Replies View RelatedCould not initialize photoshop because the disk is not available. What is going on at Adobe? How do I get into my cs6 now.
Problem since that extenede for the cloud has been coming up and I have just always quit and never subscribed now today the trial is over and i Have never used the trial and can not get back into cs6 for my work. No support from adobe until monday..
I get an error message "could not open scratch file" I've tried command alt shift during opening.
View 6 Replies View RelatedI recently installed Photoshop CS5, however every time I open the application, I am receiving this error message at the loading screen:
"Could not open a scratch file because the file is locked or you do not have the necessary access privileges. Use the ‘Get Info’ command in the Finder to unlock the file or change permissions on the file or enclosing folders."
Reinstalled Photoshop many times, even the CS6 BETA is giving me the same error.Deleted preference files within /Library/Preferences/Used the cmd+alt shortcut when starting Photoshop to select a different scratch disk location.Used the cmd+alt+shift shortcut to delete the settings file, which I cannot do as the error message mentioned above appears before the window for deleting the settings file does.Tried rebooting several times, even into safemode and I still get the same message.Tried changing the permissions on the Applications folder, Adobe folder, CS5 folder and CS5 application, however they are all set to 'read & write access' for me. I am also set as an administrator.Cleaned my cache of any unnecessary files.I have also repaired my permissions using Disk Utility, but that didn't solve the problem. I have a 2010 Macbook Pro, 4GB RAM running OS X Lion 10.7.3 with 2 partitions on my hard drive (OS X and Windows 7). I have 15GB free on my OS X partition currently, which may not seem like much, however I have run Photoshop CS5 previously as a trial and other versions of Photoshop and the small amount of harddrive space has never affected the software's ability to create a scratch file.
I can use Photoshop CS5 & CS6 on a guest account that I created recently, which means that the problem I am having is permissions based. Logging into a separate account is a good enough solution for now, but it is incredibly tedious to keep changing accounts just to use Photoshop.
I am able to run CS6 when I login Admin, so i change scratch file location to D:. After restarting PC, login by Admin, I can run CS6. But I still can't run CS6 when I login by other account, I think the location of scratch file is per user setting.
View 3 Replies View Relatedmy setup has 128gb ssd (C) which contains only my OS files with some junction points to Program Files/Program Files(x86)/ProgramData/Users which are located in my D drive which is a 1TB WD.
at first it showed when I tried to start PS for the first time after a clean install on a new computer I managed to get past it by runing PS as admin and changing the scratch disk to D.but now I noticed that when I try to copy a path from illustrator into photoshop as either a smart object or as pixels I get this error again. I haven't seen it again other then that but I just started using PS in this setup so I am yet to explore all the functions and whether they are working correctly or not.
when ran as an administrator the illustrator->PS transfer works fine but I don't want to run PS as admin all the time...
Running PSD 12.0.4 (Extended) on a Mac Pro, Mac OS 10.7.3. Plenty of ram; plenty of hard disk space.
I just finished installing a new 1TB drive in one of my bays; I now have (3) 1TB drives total. Initialized the new drive (Mac OS Extended/Journaled), partitioned for Lion, then installed the OS and migrated everything from my primary (boot) drive using Migration Assistant.
After finishing, PSD gives the following error on start: "Could not open a scratch file because the disk is not available". I can command+option on start, select the boot drive as scratch and set the rest to None; that configuration works (and sticks). However, if I try to set scratch volumes to either of my backup volumes, I get the same error. Additionally, Illustrator can't even see the other two volumes in the scratch disk selector (PSD sees them, but won't accept them).
Here's what I've done:
- using simple disk drive names (i.e. WD1, WD2, WD3)
- verified all drives with Disk Utility
- ran drive diagnostics on all drives using SMART Utility (no problems found)
- reset paramter ram (comand+option+p+r on Mac startup)
- repaired permissions (all volumes - no permission errors found)
- reset PSD prefs (command+option+shift on start)
- deactivated/uninstalled/reinstalled PSD
can't remember anything as having changed (ie. OS or new apps/settings). I get the "could not open scratch file because it is locked or you don't have permission" message and then PS quits.
I've tried uninstalling and reinstalling. I've tried deleting the settings file.
I'm using a MacBook Pro running os 10.7.5.
I recently changed the Photoshop (CS6) Scratch Disk choice from the default Boot Drive to one of the other internal drives in my MacPro (OS 10.6.8).
When I restart Photoshop (CS6) I get the message:"Could not open scratch file because disc is not available" and Photoshop will not launch.
I then restart Photoshop with "Command - alt - shift" keys held down (as per suggestion at URL.....)and reset the preferences which allows Photoshop to come back.(Resetting preferences returned the Boot Drive to scratch disk status.)
I have another MacPro that - same OS 10.6.8 and Adobe CS6 - and I don't have this scratch disk allocation problem.What is going on with the one MacPro that prevents me from selecting a Photoshop scratch disk other than the boot drive?
I just installed Photoshop CS4, both the 32 and 64 bit versions (part of the "Master Collection"). After opening the programs I changed the scratch disk location to two separate drives other than where Photoshop resides, where it had placed said file as a default. Now neither Photoshop versions will open.
I get the following message:
"Could not open a scratch file because the scratch file is locked..."
Just one problem, there is no scratch file visible on either of the two drives...
My operating system is Vista Ultimate on a 64 bit Quad CPU machine with 8Gb of ram, two Raptor HDs, four 750Gb HDs configured into one RAID 5 drive and Nvida GEForce 8800GTS graphics card.
When I try to open photoshop I get the following message "Could not open a scratch file because you do not have the necessary access privileges". I click OK and get "Could not open Photoshop because you do not have the necessary access privileges". It then closes.
My CS4 Illustrator opens fine. Photoshop opened just fine 2 days ago.
I tried to open Indesign and that just crashes immediately (but I have never opened Indesign before...).
The only thing I can think of that might be relevant is that my computer was stolen about 6 months ago - when I got a replacement computer I simply reinstalled the same CS4.
My scratch disc instantly fills up when I open a 1.4 gb file? I have 400gb available?
View 9 Replies View RelatedI have recently bought an SSD (sandisk 120GB) which i have installed windows on. i have another 500gb internal drive which is empty and am wondering whether i should install photoshop on the 500gb drive and put the scratch disk on the SSD or the other way round.
View 4 Replies View Relatedhow an SSD differs from a regular hard drive, there is no drop in performance when your stratch disk is assigned to the same SSD containing your Photoshop app.. I heard this setup is much faster than the conventional setup of having your app and scratch disk on separate hard drives.
View 6 Replies View RelatedI have just built my new rig (Asus p9x79 pro, 32GB 1600Mhz DDR3, Intel 3820, old GTX285 1GB, Win7 pro.....many hard drives ) as I am working on a very big project producing 440x240cm200ppi digital drawings to be installed as lightbox artworks at the same size.
My old system just could not cope with the demands I was putting on it as It only had 12gb RAM. I have two scratch disks set up x1 30gb SSD (dedicated) and x1 240gb SSD ( has other stuff on it with 75gb free ). I am also using Photoshop CS5 Extended (updated) with RAM usage set to 80% (23976).
While I realise PS will still make use of the scratch disk despite the amount of RAM I was shocked to see the first drive (30gb) was almost full with 5gb space left when I loaded the PSB file with x9 layers. Looking at the meta data in Bridge it tells me the file size is 6.90GB with pixel dimensions of 34646x18898@200ppi. Windows reports that I am only using 20GB of my 32GB..
Shouldn't PS be using more RAM before going to the slower reads on a SSD? Windows Task Manager tells me I have 8150 RAM cached, 12310 RAM Available and 4215 RAM Free. If Photoshop is not using the 12GB would it be wise to make a 9GB RAM DISK for an addition boost...not even sure if that would work, but, I hate the feeling of having all that RAM and 1/3 not being used.
I added a second hard drive and would like to know how to best set it up for use as a scratch disk.
The default in the Plug-Ins & Scratch Disks dialogue box was:
First: Startup
Second: None
Third: None
Fourth: None
I'm wondering if I should change the first to the new drive or keep it as "startup" and add the new drive to second.