Photoshop :: Unable To Start CS6 - Couldn't Open Scratch File Because File Is Locked

May 19, 2012

When I first installed Adobe Photoshop CS6 I was unable to run Photoshop or Bridge CS6.  Photoshop would give me an error about "could not open a scratch file because the file is locked.  If I ran either of these programs as an administrator they would run without issue, this led me to believe that there was a permission issue somewhere.  After some digging I found out the both Bridge and Photoshop try to create a temp file (similiar to Photoshop Temp2777223910092) on the c: drive of the computer.  In my case the user that I was logged in with did not have access to write to the root of the C: drive.  Note that you run the program as the administrator and change the scratch disk location as that changes the preference for the administrator user and not the user that you are currently logged in as.
 
I first had to give the user that I was logged on with write permissions to the root of the C: drive.  Next try and run Photoshop, you will get an error another error about the scratch disk and about and invalid or missing setting file.  To correct this you need to have run Photoshop as an administrator, next you can go to Users AdminAppDataRoamingAdobeAdobe Photoshop CS6Adobe Photoshop CS6 Settings and copy Adobe Photoshop CS6 Prefs and/or Adobe Photoshop X64 CS6 Prefs to Users<your logged in username>AppDataRoamingAdobeAdobe Photoshop CS6.Adobe Photoshop CS6 Settings.

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Photoshop Elements :: Couldn't Open A Scratch File Because Disk Is Not Available

Jan 31, 2013

I have Photoshop Elements 10.  It worked until I upgraded to Mountain Lion.Now when I try to open it, I get two error messages: 1: "Could not open a scratch file because the disk is not available."  2: "Could not initialize Photoshop Elements because the disk is not available."

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Photoshop :: CS6 Could Not Open Scratch File Because File Is Locked

Jan 21, 2013

I am able to run CS6 when I login Admin, so i change scratch file location to D:. After restarting PC, login by Admin, I can run CS6. But I still can't run CS6 when I login by other account, I think the location of scratch file is per user setting.

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Photoshop :: CS6 Could Not Open Scratch File Because File Is Locked?

Dec 17, 2012

my setup has 128gb ssd (C) which contains only my OS files with some junction points to Program Files/Program Files(x86)/ProgramData/Users which are located in my D drive which is a 1TB WD.

at first it showed when I tried to start PS for the first time after a clean install on a new computer I managed to get past it by runing PS as admin and changing the scratch disk to D.but now I noticed that when I try to copy a path from illustrator into photoshop as either a smart object or as pixels I get this error again. I haven't seen it again other then that but I just started using PS in this setup so I am yet to explore all the functions and whether they are working correctly or not.

when ran as an administrator the illustrator->PS transfer works fine but I don't want to run PS as admin all the time...

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Photoshop :: CS6 (MAC) Can't Open Scratch File - Locked

Oct 23, 2012

can't remember anything as having changed (ie. OS or new apps/settings). I get the "could not open scratch file because it is locked or you don't have permission" message and then PS quits.
 
I've tried uninstalling and reinstalling. I've tried deleting the settings file.
 
I'm using a MacBook Pro running os 10.7.5.

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Photoshop Elements :: Couldn't Open PEF File

Jan 10, 2013

I have elements 10 and I was trying to open a .pef file and it could not open.  I tried to reinstall Camera Raw 6.7 and it will not reinstall. 

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Illustrator :: Coding With Vector File - Convert From PSD To AI Or Start Over From Scratch?

Jul 3, 2013

I have an App developer that is requesting an .AI file for developing an App that can be utilized on all the following Apple hardware (iPhone 4, iPhone 5, iPod touch, iPad, iPad mini). He is insisting on it, because of the vector file. I have a design file that was completed in a layerd PSD. I want to know what, if any, quality is lost from converting from PSD to .AI vector file? Would it be better to have the Designers strach over from Scratch?

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VideoStudio :: Unable To Burn DVD / Couldn't Create Video File

Apr 11, 2013

I couldn't create DVD disk, or, couldn't create video file either. It would go to about 99% & then hang the system for hours (until stopped with Task Manager).

I had installed all of the updates, including SP2. I've uninstalled today & I will re-install in the next day or so to see if it works.

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AutoCAD Civil 3D :: Unable To Open File Explorer Windows / When Select Open / Save From File Menu

Mar 1, 2011

I have autocad civil 3d 2008 in my pc. From last 2 days I got a different problem i.e. when I am selecting open / save command from File menu graphical file select explorer is not opening just message in the command window . Previously I used to select files using graphical file explorer.

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Photoshop :: Can't Open Scratch File

Jul 15, 2012

I get an error message "could not open scratch file"  I've tried command alt shift during opening.

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Photoshop :: Could Not Open A Scratch File

Apr 4, 2012

I recently installed Photoshop CS5, however every time I open the application, I am receiving this error message at the loading screen:
 
"Could not open a scratch file because the file is locked or you do not have the necessary access privileges. Use the ‘Get Info’ command in the Finder to unlock the file or change permissions on the file or enclosing folders."
 
Reinstalled Photoshop many times, even the CS6 BETA is giving me the same error.Deleted preference files within /Library/Preferences/Used the cmd+alt shortcut when starting Photoshop to select a different scratch disk location.Used the cmd+alt+shift shortcut to delete the settings file, which I cannot do as the error message mentioned above appears before the window for deleting the settings file does.Tried rebooting several times, even into safemode and I still get the same message.Tried changing the permissions on the Applications folder, Adobe folder, CS5 folder and CS5 application, however they are all set to 'read & write access' for me. I am also set as an administrator.Cleaned my cache of any unnecessary files.I have also repaired my permissions using Disk Utility, but that didn't solve the problem. I have a 2010 Macbook Pro, 4GB RAM running OS X Lion 10.7.3 with 2 partitions on my hard drive (OS X and Windows 7). I have 15GB free on my OS X partition currently, which may not seem like much, however I have run Photoshop CS5 previously as a trial and other versions of Photoshop and the small amount of harddrive space has never affected the software's ability to create a scratch file.
 
I can use Photoshop CS5 & CS6 on a guest account that I created recently, which means that the problem I am having is permissions based. Logging into a separate account is a good enough solution for now, but it is incredibly tedious to keep changing accounts just to use Photoshop.

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Photoshop :: Could Not Open Scratch File Because Disk Is Not Available

Apr 27, 2012

I can't open the program. I have a mac pro with four drives who thought I just finished a successful install of legit academic version previously used by myself only. Production Premium CS5.

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Photoshop :: Can't Open A Scratch File - Error

May 5, 2012

Running PSD 12.0.4 (Extended) on a Mac Pro, Mac OS 10.7.3. Plenty of ram; plenty of hard disk space.
 
I just finished installing a new 1TB drive in one of my bays; I now have (3) 1TB drives total. Initialized the new drive (Mac OS Extended/Journaled), partitioned for Lion, then installed the OS and migrated everything from my primary (boot) drive using Migration Assistant.
 
After finishing, PSD gives the following error on start: "Could not open a scratch file because the disk is not available". I can command+option on start, select the boot drive as scratch and set the rest to None; that configuration works (and sticks). However, if I try to set scratch volumes to either of my backup volumes, I get the same error. Additionally, Illustrator can't even see the other two volumes in the scratch disk selector (PSD sees them, but won't accept them).
 
Here's what I've done:
 
- using simple disk drive names (i.e. WD1, WD2, WD3)
 
- verified all drives with Disk Utility

- ran drive diagnostics on all drives using SMART Utility (no problems found)
 
- reset paramter ram (comand+option+p+r on Mac startup)
 
- repaired permissions (all volumes - no permission errors found)

- reset PSD prefs (command+option+shift on start)

- deactivated/uninstalled/reinstalled PSD

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Photoshop :: Could Not Open Scratch File Because Disc Is Not Available - Mac

Mar 5, 2013

I recently changed the Photoshop (CS6) Scratch Disk choice from the default Boot Drive to one of the other internal drives in my MacPro (OS 10.6.8).
 
When I restart Photoshop (CS6) I get the message:"Could not open scratch file because disc is not available" and Photoshop will not launch.
 
I then restart Photoshop with "Command - alt - shift" keys held down (as per suggestion at URL.....)and reset the preferences which allows Photoshop to come back.(Resetting preferences returned the Boot Drive to scratch disk status.)
 
I have another MacPro that - same OS 10.6.8 and Adobe CS6 - and I don't have this scratch disk allocation problem.What is going on with the one  MacPro that prevents me from selecting a Photoshop scratch disk other than the boot drive?

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Photoshop :: Message - Can't Open A Scratch File &...

Nov 6, 2008

I just installed Photoshop CS4, both the 32 and 64 bit versions (part of the "Master Collection"). After opening the programs I changed the scratch disk location to two separate drives other than where Photoshop resides, where it had placed said file as a default. Now neither Photoshop versions will open.

I get the following message:

"Could not open a scratch file because the scratch file is locked..."

Just one problem, there is no scratch file visible on either of the two drives...
My operating system is Vista Ultimate on a 64 bit Quad CPU machine with 8Gb of ram, two Raptor HDs, four 750Gb HDs configured into one RAID 5 drive and Nvida GEForce 8800GTS graphics card.

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Photoshop :: Could Not Open A Scratch File Because Of A Disk Error?

Sep 11, 2012

Photoshop CS6 at opening...What am I supposed to do with this??

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Photoshop :: Could Not Open Scratch File Because No Necessary Access Privileges

May 22, 2012

When I try to open photoshop I get the following message "Could not open a scratch file because you do not have the necessary access privileges". I click OK and get "Could not open Photoshop because you do not have the necessary access privileges". It then closes.
 
My CS4 Illustrator opens fine. Photoshop opened just fine 2 days ago.
 
I tried to open Indesign and that just crashes immediately (but I have never opened Indesign before...).
 
The only thing I can think of that might be relevant is that my computer was stolen about 6 months ago - when I got a replacement computer I simply reinstalled the same CS4.

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Photoshop :: Scratch Disc Instantly Fills Up When Open 1.4 GB File

Aug 29, 2012

My scratch disc instantly fills up when I open a 1.4 gb file? I have 400gb available?

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Photoshop Elements :: Could Not Open Scratch File Because Of Disk Error

Jan 21, 2013

All my MACINTOSH versions of Photoshop - S5, Elements 10, Elements 11 - display the opening start screen, but ABORT THE LAUNCH of the EDITOR with the error message:

"Could not open scratch file because of disk error."
 
"Could not initialize Photoshop Elements because the preferences file was invalid (it has been deleted)"
 
I have cleaned up my external disks so that they all have at least 100GB of free space
 
How can I correct this so that I can recover the Preferences, re-establish the Scratch Disk, and launch the Photoshop Editor?

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Illustrator :: Can't Open Illustration / File Is Locked Or In Use

Aug 10, 2013

"Can't open illustration.  File is locked or in use.  ID = -54" shows up when I try to install the Ai2Canvas.aip plugin on my Macbook Pro.  I'm using Illustrator CS5.  What do I have to do to make this plugin work?

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Lightroom :: Couldn't Update Format Of Its Catalog File Because File Appears To Be Damaged

Nov 14, 2013

I've got a catalog that work  fine in LR4.4, but when I try to upgrade them to LR5 I get the error, "Lightroom couldn't update the format of its catalog file because the file appears to be damaged."   The catalogs aren't damaged as they work perfectly in LR4.4. I urgently need to update them to a new mac with LR5.

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Photoshop :: Unable To Open Files From The File OPEN On MAC

Jan 21, 2009

I am unable to open files from the file "OPEN". I can open from Bridge or open recent document, but not from just File, Open.

My operating system is Mac OS X.

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AutoCAD Inventor :: Start New Doc Or Open File - Cannot Read Texture Image

Nov 28, 2010

When I start a new document or open a file in Inventor, I get a pop up saying: "Cannot read texture image C:UseerspublicDocumentsAutodeskInventor 2011TexturesChrome.dds" I moved the whole Autodesk file and changed all paths under settings>files in Inventor. The new path to Chrome.dds is C:UsersKajDocumentsAutodeskInventor 2011TexturesChrome.dds  

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CorelDRAW Graphics Suite X4 :: Unable To Open Desired Folder By Clicking Open File

Feb 6, 2013

In Corel draw, I click file, open, and the location is not the folder I want. I have created shortcuts. How to change this.

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Photoshop Elements :: Couldn't Initialize Because Scratch Disks Are Full

Aug 15, 2012

When I try to start the program for the first time - just installed it - I get the error message "Could not initialize Photoshop Elements because the scratch disks are full".  The error is a fatal one - big cross on the left had side - program closes when you press OK

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AutoCAD Inventor :: Open Excel File (start Application And Show Worksheet From ILogic)

Nov 11, 2013

I'm trying to start Excel and show the results of some BOM items I have written to a file like item number, part number and description.The task is to find components in an assembly that have a part number longer then 39 characters, due to ERP limitations.

What I´m doing is cycling through all BOM (structured) items on first level and check if the part number is longer then 39 characters.

I write these item number, part number, description to an Excel file (temp.xlsx), so the user sees which Components he has to check for the Part Number (make it shorter). I figured it would be best to do that with an excel file, so the user can save the results to a new file or just check it.

Values will be erased from the temporary excel file afterwards.Here I can't figure out how to start the excel application and open the file in an actual application window if possible.

how to list the results with plain iLogic that would do it too or some other solution to list a snapshot from the BOM.I guess there is no way to add your custom BOMViews ?

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Photoshop :: Unable To Open A Specific PSD File In CS6

Feb 23, 2013

There's a specific file I can't open. I've worked on it previously, but a week later, and it won't open. All of my other PS CS6 files are intact, and will open immediately. However, this one file takes so long to load (2+ hours) that I end up restarting my computer in order to work on all of my other things. The size isn't the issue, either; it's only 70 megabytes, as opposed to some of my more heavy-duty files that run upwards 200 megabytes.
 
I'm thinking about opening it on another computer to see what happens, but I'm concerned about the fact that I can't open this particular file. I'm not sure if it's corrupted, based on the fact that it just sits on my computer and just tells me that it's loading.
 
Is there something I can do to make it open, or modify the file? I've already tried defragging my computer and other things, and I'm at a loss here. I really don't want to start working on this from scratch .

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Photoshop Elements :: Unable To Open DNG File In 6?

Sep 24, 2012

I cannot open a .dng file in my ps elements 6.0. I am running win xp pro
 
I can see the RAW .dng files in the 'open' dialog box, but when I go to "open" one, I get the following error. Online help say I "should" be able to do this.
 
Format Import Export Bitmap (.bmp, .dib, .rle) x x Camera Raw(1) (.tif, .crw, .nef, .raf, .orf, .mrw, .dcr, .mos, .raw, .pef, .srf, .dng, .x3f, .cr2, .erf, .sr2, .kdc, .mfw, .mef, .arw)  I get an error message "could not complete your request because of a program error"
 
My camera is a Casio EX-FH100, shoot 10mp files in raw.

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Photoshop Elements :: Unable To Open CR2 File

Aug 20, 2013

Everytime I try to open a CR2 file i get an error saying
 
"could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw.  Please visit the Camera Raw help documentation for additional info."
 
I am shooting with a Canon 6D and Canon 60D so I know the camera models are supported.  I have already updated to the 7.1 version of Camera Raw. 

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Photoshop Elements :: Unable To Open EPS File?

Feb 25, 2013

Why won't Photoshop Elements 11 open an EPS file

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Photoshop :: Unable To Open CR2 RAW File From Canon 5D Mark III

May 18, 2012

Installed cs6 which seemed to be working just fine until I attempted to open a CR2 file from a canon 5D Mark III, will not open, checked for RAW updates.

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