can't remember anything as having changed (ie. OS or new apps/settings). I get the "could not open scratch file because it is locked or you don't have permission" message and then PS quits.
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I've tried uninstalling and reinstalling. I've tried deleting the settings file.
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I'm using a MacBook Pro running os 10.7.5.
When I first installed Adobe Photoshop CS6 I was unable to run Photoshop or Bridge CS6. Photoshop would give me an error about "could not open a scratch file because the file is locked. If I ran either of these programs as an administrator they would run without issue, this led me to believe that there was a permission issue somewhere. After some digging I found out the both Bridge and Photoshop try to create a temp file (similiar to Photoshop Temp2777223910092) on the c: drive of the computer. In my case the user that I was logged in with did not have access to write to the root of the C: drive. Note that you run the program as the administrator and change the scratch disk location as that changes the preference for the administrator user and not the user that you are currently logged in as.
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I first had to give the user that I was logged on with write permissions to the root of the C: drive. Next try and run Photoshop, you will get an error another error about the scratch disk and about and invalid or missing setting file. To correct this you need to have run Photoshop as an administrator, next you can go to Users AdminAppDataRoamingAdobeAdobe Photoshop CS6Adobe Photoshop CS6 Settings and copy Adobe Photoshop CS6 Prefs and/or Adobe Photoshop X64 CS6 Prefs to Users<your logged in username>AppDataRoamingAdobeAdobe Photoshop CS6.Adobe Photoshop CS6 Settings.
I am able to run CS6 when I login Admin, so i change scratch file location to D:. After restarting PC, login by Admin, I can run CS6. But I still can't run CS6 when I login by other account, I think the location of scratch file is per user setting.
View 3 Replies View Relatedmy setup has 128gb ssd (C) which contains only my OS files with some junction points to Program Files/Program Files(x86)/ProgramData/Users which are located in my D drive which is a 1TB WD.
at first it showed when I tried to start PS for the first time after a clean install on a new computer I managed to get past it by runing PS as admin and changing the scratch disk to D.but now I noticed that when I try to copy a path from illustrator into photoshop as either a smart object or as pixels I get this error again. I haven't seen it again other then that but I just started using PS in this setup so I am yet to explore all the functions and whether they are working correctly or not.
when ran as an administrator the illustrator->PS transfer works fine but I don't want to run PS as admin all the time...
I get an error message "could not open scratch file"Â I've tried command alt shift during opening.
View 6 Replies View RelatedI recently installed Photoshop CS5, however every time I open the application, I am receiving this error message at the loading screen:
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"Could not open a scratch file because the file is locked or you do not have the necessary access privileges. Use the ‘Get Info’ command in the Finder to unlock the file or change permissions on the file or enclosing folders."
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Reinstalled Photoshop many times, even the CS6 BETA is giving me the same error.Deleted preference files within /Library/Preferences/Used the cmd+alt shortcut when starting Photoshop to select a different scratch disk location.Used the cmd+alt+shift shortcut to delete the settings file, which I cannot do as the error message mentioned above appears before the window for deleting the settings file does.Tried rebooting several times, even into safemode and I still get the same message.Tried changing the permissions on the Applications folder, Adobe folder, CS5 folder and CS5 application, however they are all set to 'read & write access' for me. I am also set as an administrator.Cleaned my cache of any unnecessary files.I have also repaired my permissions using Disk Utility, but that didn't solve the problem. I have a 2010 Macbook Pro, 4GB RAM running OS X Lion 10.7.3 with 2 partitions on my hard drive (OS X and Windows 7). I have 15GB free on my OS X partition currently, which may not seem like much, however I have run Photoshop CS5 previously as a trial and other versions of Photoshop and the small amount of harddrive space has never affected the software's ability to create a scratch file.
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I can use Photoshop CS5 & CS6 on a guest account that I created recently, which means that the problem I am having is permissions based. Logging into a separate account is a good enough solution for now, but it is incredibly tedious to keep changing accounts just to use Photoshop.
I can't open the program. I have a mac pro with four drives who thought I just finished a successful install of legit academic version previously used by myself only. Production Premium CS5.
View 5 Replies View RelatedRunning PSD 12.0.4 (Extended) on a Mac Pro, Mac OS 10.7.3. Plenty of ram; plenty of hard disk space.
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I just finished installing a new 1TB drive in one of my bays; I now have (3) 1TB drives total. Initialized the new drive (Mac OS Extended/Journaled), partitioned for Lion, then installed the OS and migrated everything from my primary (boot) drive using Migration Assistant.
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After finishing, PSD gives the following error on start: "Could not open a scratch file because the disk is not available". I can command+option on start, select the boot drive as scratch and set the rest to None; that configuration works (and sticks). However, if I try to set scratch volumes to either of my backup volumes, I get the same error. Additionally, Illustrator can't even see the other two volumes in the scratch disk selector (PSD sees them, but won't accept them).
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Here's what I've done:
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- using simple disk drive names (i.e. WD1, WD2, WD3)
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- verified all drives with Disk Utility
- ran drive diagnostics on all drives using SMART Utility (no problems found)
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- reset paramter ram (comand+option+p+r on Mac startup)
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- repaired permissions (all volumes - no permission errors found)
- reset PSD prefs (command+option+shift on start)
- deactivated/uninstalled/reinstalled PSD
I recently changed the Photoshop (CS6) Scratch Disk choice from the default Boot Drive to one of the other internal drives in my MacPro (OS 10.6.8).
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When I restart Photoshop (CS6) I get the message:"Could not open scratch file because disc is not available" and Photoshop will not launch.
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I then restart Photoshop with "Command - alt - shift" keys held down (as per suggestion at URL.....)and reset the preferences which allows Photoshop to come back.(Resetting preferences returned the Boot Drive to scratch disk status.)
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I have another MacPro that - same OS 10.6.8 and Adobe CS6 - and I don't have this scratch disk allocation problem.What is going on with the one MacPro that prevents me from selecting a Photoshop scratch disk other than the boot drive?
I just installed Photoshop CS4, both the 32 and 64 bit versions (part of the "Master Collection"). After opening the programs I changed the scratch disk location to two separate drives other than where Photoshop resides, where it had placed said file as a default. Now neither Photoshop versions will open.
I get the following message:
"Could not open a scratch file because the scratch file is locked..."
Just one problem, there is no scratch file visible on either of the two drives...
My operating system is Vista Ultimate on a 64 bit Quad CPU machine with 8Gb of ram, two Raptor HDs, four 750Gb HDs configured into one RAID 5 drive and Nvida GEForce 8800GTS graphics card.
Photoshop CS6 at opening...What am I supposed to do with this??
View 1 Replies View RelatedWhen I try to open photoshop I get the following message "Could not open a scratch file because you do not have the necessary access privileges". I click OK and get "Could not open Photoshop because you do not have the necessary access privileges". It then closes.
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My CS4 Illustrator opens fine. Photoshop opened just fine 2 days ago.
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I tried to open Indesign and that just crashes immediately (but I have never opened Indesign before...).
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The only thing I can think of that might be relevant is that my computer was stolen about 6 months ago - when I got a replacement computer I simply reinstalled the same CS4.
My scratch disc instantly fills up when I open a 1.4 gb file? I have 400gb available?
View 9 Replies View RelatedAll my MACINTOSH versions of Photoshop - S5, Elements 10, Elements 11 - display the opening start screen, but ABORT THE LAUNCH of the EDITOR with the error message:
"Could not open scratch file because of disk error."
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"Could not initialize Photoshop Elements because the preferences file was invalid (it has been deleted)"
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I have cleaned up my external disks so that they all have at least 100GB of free space
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How can I correct this so that I can recover the Preferences, re-establish the Scratch Disk, and launch the Photoshop Editor?
I have Photoshop Elements 10. It worked until I upgraded to Mountain Lion.Now when I try to open it, I get two error messages: 1: "Could not open a scratch file because the disk is not available." 2: "Could not initialize Photoshop Elements because the disk is not available."
View 5 Replies View RelatedI just installed Photoshop CS6 on my wife's PC running Windows 7 Professional with all the updates.
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In PS preferences I selected her internal D: drive (a non-boot drive), for her scratch disk. Now when I try to start PS it says I need to unlock her scratch file. What that file is called. I DO have adminstrator priviledges I cannot start PS so I can reset mer scratch drive preferences.
"Can't open illustration. File is locked or in use. ID = -54" shows up when I try to install the Ai2Canvas.aip plugin on my Macbook Pro. I'm using Illustrator CS5. What do I have to do to make this plugin work?
View 3 Replies View Relatedso I got the 'scratch disks are full' message when I tried opening new projects. After googling, I read to just change the location to another hard drive instead of the main one, so I went into preferences, unchecked the C drive & checked the E drive. Now photoshop won't let me open it. I get this message:
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"Could not open a scratch file because the fil eis locked, you do not have nexassary access permissions, or another program is using the file. Use the 'properties' command in the Windows Explorer to unlock the file." how do I do this, exactly?
Changed order of scratch disks for PS CS6 and now can't open PS. Get the following messages:
Could not open a scratch file because the disk is not available.
Followed by :
Could not initialize PS because the disk is not available. Everything works. Reinstalled PS CS6 and get the same message.
I have just got my computer back after having a new hard drive fitted. i now find I cannnot get into Photoshop 7 as i get the 'scrath disk full' message each time i try to open the program. When i click the ok box in the message it closes the program down. How do I change the prefernces if the program will not open?
View 3 Replies View RelatedI see people saying the file (or is it multiple files?) is kept in the HD root. I don't see anything there (I only have one drive) that looks relevant to Photoshop, even when I view invisible files. Where the file is, and what it's named? Is it invisible?
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The reason I ask is that I want to exclude it from my ongoing Time Machine backups. I'm slowly learning the various Adobe folders that I need to exclude manually. (AutoRecover, Application Support/Adobe... in fact, the bazillion CS6 folders within Applications, since I'll just restore them from Creative Cloud if I have a failure.)
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Sometimes Time Machine has been doing a big backup for reasons unknown, and I think the recent installation ogf CS6 may be the culprit.
how scratch files work in CS4?
- Scratch files seem to be created even in 64 bit Photoshop with plenty of unused memory, so they are apparently not regular swap/page files. What sort of data Photoshop CS4 writes to them and why isn't this information kept in memory instead?
- Do scratch file writes/reads occur at the same time as operating system paging? Is there any practical reason not to put PS scratch disk and OS paging file on the same physical drive?
- Do scratch files benefit more from higher bandwidth or faster seek time?
- What is the typical ratio for Photoshop CS4 for reads and writes to scratch files?
After changing preferences, plug in views, etc I get a message the file is locked and changes won't be saved. Even after unlocking, adding myself as user with read/write privileges, changes are not saved when PS is closed.
View 11 Replies View RelatedI am creating an image in Photoshop CS6. I've saved it a few times but now it's telling me the file is locked. I resaved it as something else and now the original file has vanished!
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I looked at the properties of the file before it vanished and clicked the security tab and it told me I didn't have permission to view it and I had to be an administrative user, which I am. It gave the option of giving myself permission and said the previous owner may no longer have permission but there was no previous owner listed (obviously because there never was one).
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These files are very important, I can't risk them just vanishing or locking me out. Why is this happening and how can I stop it?
I was sent a jpg image via email, made a correction and put it on our network for another colleague to open. When she tried to open it, the following message below came up and I can’t rectify the problem and open it on my colleague’s machine.
View 6 Replies View Relatedgot my new computer---AMD Athlon 64 X2 6000+ CPU, 4 GB RAM, two 1 TB SATA hard disks (logical drives C:, D:, and E: on first physical hard disk; drives F: and G: and the second). Operating system is Windows XP SP2.
When I installed Photoshop CS3 10.0.1, I did not enter the serial number immediately in order to enjoy the CS3 Extended trial period (my serial number is for CS3 Standard). Eventually the trial period expired, and I entered my serial number. No problems until here.
Today I deactivated the Photoshop copy on the old machine and activated it on the new one, and that's when the problem started. Now Photoshop won't work anymore. It worked fine prior to activation.
Or actually, it
i does
work ... but only when drive C: is selected as the primary scratch disk which under Windows obviously is a bad choice. But Photoshop won't let me choose anything different. Whenever I try to deselect C: from the list of active scratch disks (remove the tick mark) or to change the order of active scratch disks so that C: is not the topmost anymore then Photoshop will refuse to re-launch.
Instead, upon re-launch it will display a message box (with 'Adobe Photoshop CS3' as the title bar and an OK button as the only option) saying, 'Could not initialize Photoshop because the file is locked. Use the "Properties" command in the Windows Explorer to unlock the file.' Of course, it doesn't bother to say what file it is talking about, or what 'locked' is supposed to mean. Explorer's 'Property' command does not provide any means to 'lock' or to 'unlock' a file. To get out of this situation, I have to delete Photoshop's preferences file which leaves me where I started, i. e. with drive C: as the primary scratch disk. I can always add more drives to the list of active scratch disks. But I must not remove C: from the top of that list or Photoshop won't work anymore.
But I want Photoshop to use G: as the scratch disk. It worked fine that way until I carried out the $#!%@ activation procedure!
I've gotten this a couple of times recently. Scratch is on a separate disc and large enough. This was a from a 2 x 2" document as I was trying to paste a smart object from Illustrator.
View 3 Replies View RelatedI am building a new computer and have heard that, no matter how much RAM you have, Photoshop always writes the scratch file to a disk. Thus, considering a second small SSD drive to use for scratch and Windows page. Other people have said that if have enough RAM, Photoshop never uses disk. Which is true?
View 1 Replies View RelatedI've uninstalled, then re-installed CS4. While I can get at CS4 Illustrator, Bridge and InDesign, the one I need (Photoshop) doesn't open. I get the error message "Could not open a scratch file because of disk error." When I click "OK," the program shuts down.
View 2 Replies View RelatedI just installed Photoshop CS6, on my new PC. I previously installed Photoshop CC but have decided not to upgrade to that version yet.
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When I start either the 32-bit or 64-bit version of CS6, I immediately get a message saying that it could not open a scratch file because it is locked, or I do not have permissions (I have administrator privileges). The message urges me to go to "Properties" with Windows Explorer but does not tell me where the file is located.
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My PC has an SSD (C: drive) with enough space for the Photoshop program (installed there) but I do not want any scratch file installed there. I just brought up Photoshop CC and see that the D drive is specified as the scratch drive.
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Am I not able to run Photoshop CS6 and Photoshop CC (not at the same time) on the same PC?
Running CS6 photoshop I get an error that the scratch file is locked.
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