I've gotten this a couple of times recently. Scratch is on a separate disc and large enough. This was a from a 2 x 2" document as I was trying to paste a smart object from Illustrator.
View 3 RepliesRunning PSD 12.0.4 (Extended) on a Mac Pro, Mac OS 10.7.3. Plenty of ram; plenty of hard disk space.
I just finished installing a new 1TB drive in one of my bays; I now have (3) 1TB drives total. Initialized the new drive (Mac OS Extended/Journaled), partitioned for Lion, then installed the OS and migrated everything from my primary (boot) drive using Migration Assistant.
After finishing, PSD gives the following error on start: "Could not open a scratch file because the disk is not available". I can command+option on start, select the boot drive as scratch and set the rest to None; that configuration works (and sticks). However, if I try to set scratch volumes to either of my backup volumes, I get the same error. Additionally, Illustrator can't even see the other two volumes in the scratch disk selector (PSD sees them, but won't accept them).
Here's what I've done:
- using simple disk drive names (i.e. WD1, WD2, WD3)
- verified all drives with Disk Utility
- ran drive diagnostics on all drives using SMART Utility (no problems found)
- reset paramter ram (comand+option+p+r on Mac startup)
- repaired permissions (all volumes - no permission errors found)
- reset PSD prefs (command+option+shift on start)
- deactivated/uninstalled/reinstalled PSD
I've uninstalled, then re-installed CS4. While I can get at CS4 Illustrator, Bridge and InDesign, the one I need (Photoshop) doesn't open. I get the error message "Could not open a scratch file because of disk error." When I click "OK," the program shuts down.
View 2 Replies View RelatedPhotoshop CS6 at opening...What am I supposed to do with this??
View 1 Replies View RelatedAll my MACINTOSH versions of Photoshop - S5, Elements 10, Elements 11 - display the opening start screen, but ABORT THE LAUNCH of the EDITOR with the error message:
"Could not open scratch file because of disk error."
"Could not initialize Photoshop Elements because the preferences file was invalid (it has been deleted)"
I have cleaned up my external disks so that they all have at least 100GB of free space
How can I correct this so that I can recover the Preferences, re-establish the Scratch Disk, and launch the Photoshop Editor?
I have been re-saving many of my PSD files using CS3 image prosesssor with compatibility mode turned off. They have simply been saved again as PSD files into a different folder - no changes to the original PSD files. This has worked well and reduced file sizes by up to 50% (I had compatibility mode turned on previously).
of the 60 files I have processed, 3 will no longer open , I get a message that says "file will not open due to a program error."
these files have only ever been used in CS3. , they are quite large
from just under 1GB to 1.5GB, however other similar large files have processed successfully. I have re-tried without success.
I still have the original files so no data loss is involved.
I have been using CS6 for quite sometime with no much issues at all. All the sudden, today, without any changes being made in my computer (iMAC IOS 10.9) the software stopped opening files when I went FILE/OPEN and selecting the file to open (jpg). CS6 opens "finder" and then quickly the finder window disappears (so no time to make any selection,,this is not related to a type of file since...I can never get to even select one..) and the message "Could not complete your request because of a program error". The only option is to click OK and that is it.
I now need to go and open finder and then navigate through to the file and the right click and choose Open with CS6 (anf the file opens)..
Working on a client job, I created a photoshop cs6 document. Now I can't open the document anymore. Program error message.I always make different versions when working on a job. When I have to make an important change I save a new version of my work. All the previous versions won't open either.
I still have my Photoshop cs5 installed on my computer. Tried that and it worked. All the files open in cs5 but won't open in cs6.I remember taking some work home where I have cs4 running on the laptop.
When I tried to use file browser in PS7 this morning, it opened and, instead of showing the directory tree structure that I last left it in, it only showed the desktop with the + sign to expand that folder. When I click the + sign, I get the following error message:
"Could not complete your request because of a program error."
What could have happened and how can I fix this so I can use my file browser again?
Could not save (file name) due to program error mac CS69?
View 3 Replies View Relatedcan not open file, message says "program error"
View 3 Replies View RelatedI've loaded and reinstalled photoshop elements 3 times. I can not save any files. all i get is cannot save file do to program error message' this is a brand new product with a program error and they want me to pay them to fix there problem. it ain't right.
View 1 Replies View Relatedso i recently restored my computer back to factory settings .. so my computer doesnt even have any new downloaded app .. i download photoshop cs6 now im getting scratch disk errors ..which i dont see possible if my computer doesnt have anything on it (besides what it came with) my hard drive has 276 gb i only used 33 . i made an external hard drive and that has 8 gb ... also its moving very slow .. also its telling me i cant make an new canvas size 1920 x 1020 with an resloution of 300 .. im using windows 7 Toshiba
View 3 Replies View RelatedI have just got my computer back after having a new hard drive fitted. i now find I cannnot get into Photoshop 7 as i get the 'scrath disk full' message each time i try to open the program. When i click the ok box in the message it closes the program down. How do I change the prefernces if the program will not open?
View 3 Replies View RelatedI get it on closing the Video Studio Pro 14.1.0.107.(S.Pac 2) I initialy got it when trying Corel's trial download so went and bought the Package, retail, thinking (foolishly) that that would solve the problem. I have spent hours on line with Corel Tech who said it was a conflict with jscript.dll in Explorer 9. I reverted back to Explorer 8 but no luck. It makes no difference whether V.S has files active or not so it is not a function of source files.
As youcan see on my profile - Windows 7, Home premium; 3.2 Gig Intel Core2 Duo; 3518 MB RAM; 500 Gig HD; 1024 MB NVidia GT 440 Video card.
When I'm gonna write my program stops and appears a box that says Run time error and close my program. What is that, what I coul do?
View 1 Replies View RelatedWhen I use the quick selection tool (or when I use content-aware scaling) I get an error message saying "could not complete your request because of a program error." I am working with NEF files, 4 GB of RAM, fast machine with plenty of scratch space, Radeon X1950 crossfire graphics card. With small .jpg files, the problem doesn't occur.
View 4 Replies View RelatedIn Elements 9 I now get an error message "Cannot use Clone Stamp due to program error".
View 1 Replies View RelatedI tried using the cloud tool and I got this error:
"Could not complete the clouds command because of program error."
I tried resetting the computer and still nothing.
I am Using Adobe Photoshop CS3 Version 10.0 and I keep getting the error "Not enough Scratch memory available to perform this action" whenever I try to Save a .psd file to a .jpg/.jpeg file.
I did go to Edit -> Preferences -> Performance, and add my other two partitions as scratch disks, also put up my E: drive as the primary scratch disk on the top of the list (Which has 80GB's of space) but I still keep getting this error.
My file (the .psd that i am trying to save to a .jpg) has a total size of 56MB and 300dpi with 4 or 5 layers in it and the target jpg file is supposed to be 12inches by 20inches.
Some other things I have tried is celaring the %temp% folder, Defragmenting my Hard Drive(s), Disk Cleanup, set my System Page file to 4GB, but all this is of no use.I know that I have enough RAM and Hard disk space.
does the type of RAM and Processor you are using effect this? I have a DDR RAM.. 2GB, I know its outdated, its our office computer I am working on.. My Processor is a Core 2 Duo which isnt bad.
if i add a external drive to my macbook air will it stop the scratch disk message from coming up each time i try to use photoshop cs6?
View 3 Replies View RelatedLately when I try to crop an image in Photoshop CS2 (9.0.1) I get the message that the function could not be completed because the scratch disk was full.
I only have a "C" drive and I have over 15 gig free. I have optimized the hard drive and that didn't do anything . Can someone help me with this problem?
What does it mean when I try to open a file in photoshop and get a scratch disk error. And how do I stop it from keep hapening again. I try to solve it by purging out stuff.
View 3 Replies View Relatedi cant find the folder of the
scratch disk files...
I'm getting the error "Could not complete request because of a program error" when I try to Save for web. Never had this problem before.
Any ideas?
PS CS2
Mac OS 10.3.9
Power Mac G4 Dual 500
1.3 GB Ram
Thanks,
-- Rick
BugDreams.com
I have had Photoshop CS5 installed on my system for over a year, and it worked fine all this time under Snow Leopard. Now that I've upgraded to Lion, Photoshop will not open due to these messages:
-Could not open a scratch file because the disk is unavailable.
-Could not initialize Photoshop because the disk is unavailable.
The scratch disk in question is an 80gb partition of a 1tb internal hard drive. If I delete the preferences file (by holding down cmd-shift-opt when starting PS) then it starts up just fine. If I go into preferences and reset it to use the scratch disk, then next time I try to reopen the program I get the same 2 error messages and I have to ditch the preferences again.
There is nothing wrong with the disks, I verified them. And anyway, I've been using that scratch disk with Photoshop for the last year with no issues. It was only after I switched to Lion that this started happening.I need to be able to take advantage of the performance increase that a scratch disk offers.
I've been using Photoshop CS5 for awhile now (about a year and a half). Up to yesterday I was running OSX Snow Leapord with no issues. Yesterday I upgraded to OSX Lion and today, my first day using Photoshop in Lion, I'm getting repeated "scratch disc error" messages with a "quit" button (no other options). Photoshop works fine for awhile, three hours or so, and then I'll get the "scratch disc error" message and will be forced to quit Photoshop and restart.
My main drive is a 2Tb drive with 1.7Tb of available space, so I'm sure scratch disc space isn't a problem. I've got about another Tb of scratch disc space available on two other internal drives. I've got 14Gb of Ram, all memtested and working perfectly. It clearly seems to be an issue with OSX Lion since it never happened before today. A few other details: I'm up to date with Photoshop CS5, I have Open GL turned off because I'm on an older Mac Pro (a 3.0 Ghz dual quad core, 2.1) and my video card doesn't play nicely with Open GL (a whole different kind of crash).
All three times I've gotten the "scratch disc error" pop-up today it seems to have been when I open multiple files. This last time I opened something like 8 files. Big deal; sometimes I open 40 or more without any problems. I have yet to lose any of my work (I save constantly - a habit born out of past frustrations), so it's managable, but it shouldn't be happening.
I have 180 GB of free space on my scratch disk and I try to open 558 MB file, but I still get the "Could not complete your request because the scratch disks are full." -message. I have 8 GB of RAM and no other major programs on. What to do?
View 16 Replies View RelatedHere are my specs:
Mac
OS X 10.8.2 Mountain Lion
3.2 Ghz Intel Core i3
8 Gb 1333Mhz DDR3 (was running 4 gb. an apple specialist just installed another 4 of Crucial brand. I wanted 16gb, but apparently I got a Mac in mid 2010 when it's finicky about it's Ram. Ugh)
Photoshop CS5 12.0.4 x64
Brand new 1 TB Toshiba External Used Only as a Scratch Disk,
Available: 999.35
Used 848.3 Mb
Files: 73
Folders: 14
Mac OS Extended (Journaled)
1 TB internal on the Mac that is checkmarked as secondary Scratch.
I'm working with Jpeg image files, mainly using Batch Processing. This error is usually occuring when I go to save my files, but today it occurred in the middle of using Content Aware. My crop tool is set at 250 resolution, and today I hadn't even cropped yet. Mac was freshly restarted last night and only a few picures edited after I restarted, so all memory should have been mainly purged. (although I had used content aware on one picture last night after restarting, a pretty large corner of a studio backdrop)
Should I be partioning my external? Is this TOO much space? My thinking was an empty hard drive wouldn't have to be searched, but I really probably don't know what I'm talking about.
I never got any errors when I was using my internal HD on the Mac, it was just slowing down after using Batch Processing and Actions. (I edit for a photographer) I do realize I should be using Lightroom. I have Lightroom 3, but I just don't have the time to learn right now, as this is the photographers busy season.
Just intslled Elements 2.0 on my HP Pavillion running Win 7 (64-bit) and got "Could not initialize Photoshop Elements because the scratch disks are full". What gives, what this is referring to.
View 1 Replies View RelatedI'm using Elements 6 on a 10 year old iMac. Great results until recently receiving message stating "Scratch disk (or startup disk) is full. Remove files to make more room. I get that and manual and iMac
View 10 Replies View Related