Photoshop :: CS6 Does Not Open File Due To Program Error
Nov 11, 2013
I have been using CS6 for quite sometime with no much issues at all. All the sudden, today, without any changes being made in my computer (iMAC IOS 10.9) the software stopped opening files when I went FILE/OPEN and selecting the file to open (jpg). CS6 opens "finder" and then quickly the finder window disappears (so no time to make any selection,,this is not related to a type of file since...I can never get to even select one..) and the message "Could not complete your request because of a program error". The only option is to click OK and that is it.
I now need to go and open finder and then navigate through to the file and the right click and choose Open with CS6 (anf the file opens)..
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Apr 1, 2009
I have been re-saving many of my PSD files using CS3 image prosesssor with compatibility mode turned off. They have simply been saved again as PSD files into a different folder - no changes to the original PSD files. This has worked well and reduced file sizes by up to 50% (I had compatibility mode turned on previously).
of the 60 files I have processed, 3 will no longer open , I get a message that says "file will not open due to a program error."
these files have only ever been used in CS3. , they are quite large
from just under 1GB to 1.5GB, however other similar large files have processed successfully. I have re-tried without success.
I still have the original files so no data loss is involved.
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Dec 12, 2012
Working on a client job, I created a photoshop cs6 document. Now I can't open the document anymore. Program error message.I always make different versions when working on a job. When I have to make an important change I save a new version of my work. All the previous versions won't open either.
I still have my Photoshop cs5 installed on my computer. Tried that and it worked. All the files open in cs5 but won't open in cs6.I remember taking some work home where I have cs4 running on the laptop.
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Nov 29, 2013
can not open file, message says "program error"
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Oct 26, 2013
Since upgrading to Mavericks anytime i try to open files by going to file,open it says "Could not complete your request because of a program error".. I have uninstalled and reinstalled and also tried using the cleanup tool but still getting that error. I am using an iMac 27".. Also tried resetting preferences, still no luck.
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May 19, 2013
When I go To click on The PS Icon an error pops up "Error 6" what is this because it wont let me open the program?
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Oct 31, 2013
Im having problems with the adobe creative cloud. When I try to open files in photoshop I get this "Could not complete your request because of a program error."
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Jun 6, 2012
I have Photoshop Elements 9 installed on my computer (MacBook Pro running Lion). However, I had not used it for a couple of months because I was using the CS6 beta, which finally expired. When I tried to open PSE9, the splash screen loads fine and finishes loading everything, but when it disappears I get a dialog of "Cannot open Photoshop Elements because of a program error."
This is while running on my main admin account. It opens normally on another admin account which I do not use often, except for some text encoding issues which were not present before.
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Oct 6, 2012
I have been using this program successfully for sometime but today program won't open because of a runtime error.
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Jun 22, 2012
I have changed from 32 bit pc to 64 bit and can't open my previous catalogue, I get an error message saying catalogue might be open and used with another program (which it isn't) or I might need permissions.......
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Sep 6, 2012
I've gotten this a couple of times recently. Scratch is on a separate disc and large enough. This was a from a 2 x 2" document as I was trying to paste a smart object from Illustrator.
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Nov 15, 2008
When I tried to use file browser in PS7 this morning, it opened and, instead of showing the directory tree structure that I last left it in, it only showed the desktop with the + sign to expand that folder. When I click the + sign, I get the following error message:
"Could not complete your request because of a program error."
What could have happened and how can I fix this so I can use my file browser again?
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Oct 29, 2012
Could not save (file name) due to program error mac CS69?
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Dec 10, 2013
I've loaded and reinstalled photoshop elements 3 times. I can not save any files. all i get is cannot save file do to program error message' this is a brand new product with a program error and they want me to pay them to fix there problem. it ain't right.
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Mar 22, 2011
I am unable to use the file command open, new etc. I click on open and nothing happens no file box opens. As soon as you do anything else the program says not responding and you have to close it down. I can click on an autocad file in windows explorer and bring up the file this way but as soon as you try any file command such as save as the program freezes again. I am running windows 7 professional and the autocad LT 2011 64 bit program.
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Feb 25, 2008
I am getting a Could not open due to unexpected end of file error messages on a bunch of jpg's I am receiving via email. The files open in Microsoft Office Picture Manager.
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Oct 29, 2012
I just recently installed CS4 on my new computer running Windows 7. Everything I read says that there is no compatibilty issue but when I try to open a file (any file) the program stops working and just closes down... no explanation
I have a 64 bit quadcore with 8 gigs of ram. Ran the program on a 32 bit system using Vista previously with no issues
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Dec 6, 2011
I get it on closing the Video Studio Pro 14.1.0.107.(S.Pac 2) I initialy got it when trying Corel's trial download so went and bought the Package, retail, thinking (foolishly) that that would solve the problem. I have spent hours on line with Corel Tech who said it was a conflict with jscript.dll in Explorer 9. I reverted back to Explorer 8 but no luck. It makes no difference whether V.S has files active or not so it is not a function of source files.
As youcan see on my profile - Windows 7, Home premium; 3.2 Gig Intel Core2 Duo; 3518 MB RAM; 500 Gig HD; 1024 MB NVidia GT 440 Video card.
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Mar 22, 2011
keep getting program not responding message when I try to open a drawing.
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Jul 31, 2011
When I'm gonna write my program stops and appears a box that says Run time error and close my program. What is that, what I coul do?
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May 5, 2012
Running PSD 12.0.4 (Extended) on a Mac Pro, Mac OS 10.7.3. Plenty of ram; plenty of hard disk space.
I just finished installing a new 1TB drive in one of my bays; I now have (3) 1TB drives total. Initialized the new drive (Mac OS Extended/Journaled), partitioned for Lion, then installed the OS and migrated everything from my primary (boot) drive using Migration Assistant.
After finishing, PSD gives the following error on start: "Could not open a scratch file because the disk is not available". I can command+option on start, select the boot drive as scratch and set the rest to None; that configuration works (and sticks). However, if I try to set scratch volumes to either of my backup volumes, I get the same error. Additionally, Illustrator can't even see the other two volumes in the scratch disk selector (PSD sees them, but won't accept them).
Here's what I've done:
- using simple disk drive names (i.e. WD1, WD2, WD3)
- verified all drives with Disk Utility
- ran drive diagnostics on all drives using SMART Utility (no problems found)
- reset paramter ram (comand+option+p+r on Mac startup)
- repaired permissions (all volumes - no permission errors found)
- reset PSD prefs (command+option+shift on start)
- deactivated/uninstalled/reinstalled PSD
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Jun 17, 2012
CS5 has suddenly fallen over with the following error message when trying to open a raw file (.CR2 / 5DII), which it could open previously:
"Could not complete request because of a problem with the file-format module interface".
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Sep 10, 2007
I recently upgraded to ps cs3.
Problem: Whenever I work on a file and try to save it as a psd file i get the following: "Cannot save as "C:lah.psd because the file is already in use or was left open."
Now this happens even if no file is open or I try to save the file with a different name. If i hit Ctrl+S to a psd file, it saves. If I try to save as a jpg file, it saves. But when I try to save as a psd file, then I get the above error message.
I have tried uninstalling and reinstalling. I even went back to cs2 but this problem continued to happen in cs2 as well.
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Feb 25, 2009
When I use the quick selection tool (or when I use content-aware scaling) I get an error message saying "could not complete your request because of a program error." I am working with NEF files, 4 GB of RAM, fast machine with plenty of scratch space, Radeon X1950 crossfire graphics card. With small .jpg files, the problem doesn't occur.
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Jan 6, 2013
In Elements 9 I now get an error message "Cannot use Clone Stamp due to program error".
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Feb 10, 2009
I tried using the cloud tool and I got this error:
"Could not complete the clouds command because of program error."
I tried resetting the computer and still nothing.
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Feb 20, 2013
Get this error when I try to open more than one file. Happens on different files, but especially on jobs that have side panels on packaging. The files have placed .psd images. Happens on different computers (10.6 & 10.8.2).
Can get the file open usually by closing the othere open file, but then is hard to copy and paste between files. Sometimes I get this when trying to open one file, but restarting Illustrator usually fixes this.
Have tried working directly from the hard drive, and still get this problem. Does to follow an exact pattern, can try to open file a, then b one day thsi will work another will fail. Seems like something is corrupting the memory, and usually happens with more complex files. Happens in CS5 & CS6, though I mostly work in CS5.
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Sep 11, 2012
Photoshop CS6 at opening...What am I supposed to do with this??
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Jun 14, 2006
I'm getting the error "Could not complete request because of a program error" when I try to Save for web. Never had this problem before.
Any ideas?
PS CS2
Mac OS 10.3.9
Power Mac G4 Dual 500
1.3 GB Ram
Thanks,
-- Rick
BugDreams.com
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Aug 19, 2013
I was working on a psd-file this morning when suddenly an error message appeared - saying somthing of the text engine. I canceled the error message a few times, then saved the document, closed photoshop and reopend the application. Since that moment, I was not able to open the file anymore, Photoshop just stopped making anything. But I can open every other psd-file, but not this specific one. Always when I try to open the specific file Photoshop stopps doing anything.
I tried a lot of things like deleting the font cache, trying to open the file with an older photoshop version, tried to open it with ID, AI, FW, Gimp etc.
I am using Photoshop CC on Windows 7 (64bit).
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Nov 23, 2012
"extrusion file is bad or corrupted" error when a file is chosen, photoshop then "stops working" and windows shuts it down. I then have to restart to make another attempt.
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