Photoshop :: CS5 Error Message When Trying To Open Raw File
Jun 17, 2012
CS5 has suddenly fallen over with the following error message when trying to open a raw file (.CR2 / 5DII), which it could open previously:
"Could not complete request because of a problem with the file-format module interface".
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Nov 29, 2013
can not open file, message says "program error"
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Feb 11, 2013
When I double click an AI file to open it, I get this message: "Can't open the illustration. There is not enough room for the window, increase document area and try again". This error started happening about a week or two ago. Although it is inconvenient to have to go to File>Open and then locate the file to open it since I am used to doing it the other way at least it is a way to open the AI file. I just discoved that if I double click a graphic in a Adobe Acrobat Pro using the Edit Object I get the same error message. This is a problem.I have checked previous discussions about this and tried things like unchecking the "open as tab" option in the preferences but that does not work.
Creative Suite CS6
WindowsXP
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Oct 18, 2011
I'm using Lion, and to install the Leopard version of GIMP. I'm getting an error message, and don't know what action to take:
Unable to open a test swap file.
To avoid data loss, please check the location and permissions of the swap directory defined in your Preferences (currently "/Users/myname/Library/Application Support/Gimp").
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Aug 23, 2012
When opening cs4 I get the error message that "Photoshop has closed unexpectedly, click ignore or reopen".
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May 27, 2009
I've been running Photoshop CS2 since it came out and never had any real problems. Then the other night I loaded approx 20 custom shape files that had about 10 shapes each from ActionFx. I played with them for a while and everything was working fine. Then I shut my computer down that night. The next morning I tried to open Photoshop and got the following message "could not complete your request because there is not enough memory (RAM). I've tried everything I can think of to fix this so I'm pretty desperate for help.
Finally, I resorted to uninstalling just the Photoshop component of CS2. Then I defragged and reinstalled. When that didn't work I uninstalled all of CS2 including my preferences. Defragged again and then reinstalled. All of the other components open and work (Illustrator, GoLive, InDesign, etc.) but Photoshop is still a no go  Something I found really strange is that while the error message is up on the screen I can still see all my layer styles and actions (even though I've uninstalled everything twice now).
Of course, as soon as I click ok on the error message everything closes and Windows says "Adobe Photoshop CS2 has stopped working. A problem caused the program to stop working correctly. Windows will close the problem and notify you if a solution is available." Needless to say no solution is ever offered.
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Aug 22, 2012
I downloaded the Photoshop CS6 trial verion yesterday and it worked great for afew hours, but I closed it and now every time I try and open it there's an error message "Adobe Photoshop CS6 hs encountered a problem and needs to close" what could have cause this and how do I fix it? I have windows XP and everything is up to date
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Feb 6, 2014
elements 9 is shwing an error message and will not open
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Jan 20, 2014
My Photoshop Elements 12 editor won't open. I have had elements for 2 weeks and it was worked just fine, but now it won't open even though my organizer works just fine. It pops up with an error message. I have tried the ctrl+alt+shift and that doesn't work either. I have updated all that needs updating.
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Sep 27, 2013
I have just installed CS5, and all components work except for Photoshop, which will not open. I am on a new Macbook Air running Mountain Lion 10.8.5 with 1.3 GHz Intel Core i5. The error message reads: "You can't open the application "Adobe Photoshop CS5.1" because PowerPC applications are no longer supported." I have already tried reinstalling and deleting the library file: com.apple.LaunchServices.plist and restarting. What can I do?
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Feb 8, 2009
After I save a file for "Web & Devices," when I open it, it returns this message, "This file contains file info data which cannot be read and has been ignored." Will this cause any problem with the file once I place it in the website I'm building? I've never seen this message before on a photo I've edited. The changes I made involved color correction.
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Nov 12, 2013
I just downloaded Illustrator CC few days I go and everythime I try to open it I'm getting an error message: "Adobe Illustrator had detected some problems associated with the registration that have to be solved in order for Illustrator to work correctly. To solve it click with the roght botton of you mouse on Illustrator.exe and select adminitrator...
I don't know how to do it. Where is located Illustrator.exe in my computer?
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Jun 13, 2011
When I try to open my Xara Photo and Graphic Designer 6 software, I get a Microsoft Visual C++ Runtime Error due to "abnormal program termination"
I don't recall the program shutting down abnormally. Do I need to reload the software?
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Aug 9, 2004
What is an "end-of-file" error and how do I open this file that I am currently unable to?
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Apr 7, 2013
I've downloaded Lightroom 4 but I get an application error message (0xc000007b).
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Mar 25, 2012
The file is .psb (large document format). I am on a mac, OSX10.7.3, PS CS5.1. I have been working on this file for some time, and this message suddenly appeared, which of course has stopped all work, and the job is almost ready to be printed!
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Jan 23, 2013
I've uninstalled, then re-installed CS4. While I can get at CS4 Illustrator, Bridge and InDesign, the one I need (Photoshop) doesn't open. I get the error message "Could not open a scratch file because of disk error." When I click "OK," the program shuts down.
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Jun 29, 2011
I completed a video and when I went to 'Create a Video File' I would receive the following error message...
"Failed to open MPEG encoder"
I'm using Ulead VideoStudio 11+. The 'vsp' file is too long...One hour fourteen minutes. I made a 'Part 1' and cut the vsp to forty-five minutes and still received the same error message.
I cut the 'vsp' to one minute thirty seconds and it would "Create a Video File'. I've never had this problem before.
It seems with Ulead VideoStudio 11+ whenever I have a problem like this I can resolve it, by backing up all the files, then removing the program, thoroughly clean the hard drive and re-install 11+.
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Nov 27, 2008
I very frequently get the above message, "Oject was open for Read". Its to do with annotative text objects which I just recently started using. When I get the message the piece of text I am trying to make changes to is frozen, cant delet it or anything?
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Oct 21, 2012
why my Lightroom 4 program will not open? Yesterday it worked fine. Today I get a message that "an unexpected error occurred". If I try to repair the Lightroom 4 program in the control panel, I get the message "the feature you are trying to use is on a network resource that is unavailable". SO much of my work is sitting in those catalogs.
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Mar 15, 2008
I selected all photos in a Tag in the Organizer then selected Create. No matter what I try to create, only about 1/3 of the selected photos appear in the project bin at the bottom of the page. I refreshed thumbnails for all photos and it still happens.
There are blank spaces with numeric filenames (not actual file names) between the thumbnails which display. When I double-click a blank, I get a message "Cannot open '[filename.extn]' because it is the wrong type of file." All of the files are jpgs edited in PSE. The only reference to this message I have found was a FAQ about Cannon files, but these are not.
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Nov 6, 2008
I just installed Photoshop CS4, both the 32 and 64 bit versions (part of the "Master Collection"). After opening the programs I changed the scratch disk location to two separate drives other than where Photoshop resides, where it had placed said file as a default. Now neither Photoshop versions will open.
I get the following message:
"Could not open a scratch file because the scratch file is locked..."
Just one problem, there is no scratch file visible on either of the two drives...
My operating system is Vista Ultimate on a 64 bit Quad CPU machine with 8Gb of ram, two Raptor HDs, four 750Gb HDs configured into one RAID 5 drive and Nvida GEForce 8800GTS graphics card.
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Feb 25, 2013
While trying to do a full backup to an external hard drive, I am getting a message "error encountered while writing file" after about 75% of the 14,000 photos. I believe I have traced the problem to a missing slide show presentation program that was on an external hard drive (F) I no longer have. The program still works (from the C drive), however if I click on the program thumbnail in the Organize screen (which points to the F drive), and try to delete it, I get a message "An error occurred while reading files or writing files to disc. The disc may be full or there may be a problem with the source media." I believe that is because it is looking for the program on the non-existent F drive. What can I do to enable a backup?
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Mar 31, 2010
As it did not working well in Win7, I have been uninstalling VS Pro X2. So, I purchased the downloadable upgrade version of VideoStudio Pro X3. The problem : I'm not able to open an existing VSP file. I get this error message : The file "name.vsp" is already in use.
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Feb 25, 2008
I am getting a Could not open due to unexpected end of file error messages on a bunch of jpg's I am receiving via email. The files open in Microsoft Office Picture Manager.
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Apr 25, 2013
I have an ai file that I can not save with out getting the File I/O error message. One person suggested that this file may be corrupted since I've been bouncing back and forth between 2 different Illustrator programs. I use CS-4 at work, save as CS-3 format then continue working on it at home. I tried copying each layer to a new fresh doc. but still get the error code. Is there a way to fix this file? Both back-up files I have behave the same way.
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Apr 1, 2009
I have been re-saving many of my PSD files using CS3 image prosesssor with compatibility mode turned off. They have simply been saved again as PSD files into a different folder - no changes to the original PSD files. This has worked well and reduced file sizes by up to 50% (I had compatibility mode turned on previously).
of the 60 files I have processed, 3 will no longer open , I get a message that says "file will not open due to a program error."
these files have only ever been used in CS3. , they are quite large
from just under 1GB to 1.5GB, however other similar large files have processed successfully. I have re-tried without success.
I still have the original files so no data loss is involved.
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Sep 2, 2012
I've recently updated one of my PC's. I tried to launch VS x5 and I received a "corrupt file message" with error code 38. I've read all of the previous threads here and others online referring to Protexis Licensing V2 in the Services tab. I've un-installed, reinstalled several times. Would be nice is a "Repair" option was available. I've entered the serial numbers, several times, made it to the "Register Product" page but can never get the program to start. This was an update from VS 4 and I've entered the serial number for that when prompted. I have the program working just fine on another completely new system. Both are running Windows 7.
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Sep 6, 2012
why I get an exclamation point error message upon closing an AutoCAD file? And it can be two or three of the same error. That is, I close one error message and another follows it.
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Jan 3, 2012
I just switched from PC to MAC and have troubles using the PC catalogues, or better: associating the images.
I copied the catalogue as well as the images to the MAC harddisk. When I open the catalogue I see the images, but they cannot be found on the disk. So I search on the harddisk for the new path but after finding it I get an error message "Die Datei "xxx.CR2" ist mit einem anderen Foto im Katalog verbunden." In English something like "The file "xxx.CR2" is associated/connected with a different photo in the catalogue."
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May 11, 2013
Lightroom 4. Can't get error message that a particular file is missing off the screen. I have verified that the file is gone. Now how do I get rid of that message
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