Illustrator :: Error Message When Trying To Open AI File?
Feb 11, 2013
When I double click an AI file to open it, I get this message: "Can't open the illustration. There is not enough room for the window, increase document area and try again". This error started happening about a week or two ago. Although it is inconvenient to have to go to File>Open and then locate the file to open it since I am used to doing it the other way at least it is a way to open the AI file. I just discoved that if I double click a graphic in a Adobe Acrobat Pro using the Edit Object I get the same error message. This is a problem.I have checked previous discussions about this and tried things like unchecking the "open as tab" option in the preferences but that does not work.
Creative Suite CS6
WindowsXP
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Nov 12, 2013
I just downloaded Illustrator CC few days I go and everythime I try to open it I'm getting an error message: "Adobe Illustrator had detected some problems associated with the registration that have to be solved in order for Illustrator to work correctly. To solve it click with the roght botton of you mouse on Illustrator.exe and select adminitrator...
I don't know how to do it. Where is located Illustrator.exe in my computer?
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Jun 17, 2012
CS5 has suddenly fallen over with the following error message when trying to open a raw file (.CR2 / 5DII), which it could open previously:
"Could not complete request because of a problem with the file-format module interface".
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Nov 29, 2013
can not open file, message says "program error"
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Oct 18, 2011
I'm using Lion, and to install the Leopard version of GIMP. I'm getting an error message, and don't know what action to take:
Unable to open a test swap file.
To avoid data loss, please check the location and permissions of the swap directory defined in your Preferences (currently "/Users/myname/Library/Application Support/Gimp").
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Apr 25, 2013
I have an ai file that I can not save with out getting the File I/O error message. One person suggested that this file may be corrupted since I've been bouncing back and forth between 2 different Illustrator programs. I use CS-4 at work, save as CS-3 format then continue working on it at home. I tried copying each layer to a new fresh doc. but still get the error code. Is there a way to fix this file? Both back-up files I have behave the same way.
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Dec 19, 2013
Strangely, every time I click "save" in CS6 it opens up a 'Save As' window, (which shouldn't happen), then I click save witht the existing file name (it then tells me the doc already exists), I click OK, (and then OK to the next popup window) then get the message that "This file cannot be found". I'm forced to click "ok" and the doument isn't saved. I've tried saving it differently in previous versions and it still doesn't work. I recorded a video of this behavior. You can see it here - [URL]
Why would it be trying to find a file? It seems like an error message when trying to Open a doc, not Save a doc. I can't shutdown my station until I get the document to save.
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Mar 17, 2014
I receive that message when I try to open a new document. My others such as Photoshop and In Design are fine as far as I can tell. I'm using CS4 on Windows 7.
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Mar 23, 2013
in CS6 illustrator when we open file we get message " font Missing" but fonts are loaded.
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Nov 18, 2013
When I try to open a AI, ID, PS file from windows explorer the file will not open and all I keep getting is an error message 5 telling me i need to uninstall and reinstall the software, but i have tried that with AI and it didn't work. But when I launch AI or another program and open the file it opens.
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Feb 20, 2013
Get this error when I try to open more than one file. Happens on different files, but especially on jobs that have side panels on packaging. The files have placed .psd images. Happens on different computers (10.6 & 10.8.2).
Can get the file open usually by closing the othere open file, but then is hard to copy and paste between files. Sometimes I get this when trying to open one file, but restarting Illustrator usually fixes this.
Have tried working directly from the hard drive, and still get this problem. Does to follow an exact pattern, can try to open file a, then b one day thsi will work another will fail. Seems like something is corrupting the memory, and usually happens with more complex files. Happens in CS5 & CS6, though I mostly work in CS5.
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Aug 23, 2012
When opening cs4 I get the error message that "Photoshop has closed unexpectedly, click ignore or reopen".
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May 27, 2009
I've been running Photoshop CS2 since it came out and never had any real problems. Then the other night I loaded approx 20 custom shape files that had about 10 shapes each from ActionFx. I played with them for a while and everything was working fine. Then I shut my computer down that night. The next morning I tried to open Photoshop and got the following message "could not complete your request because there is not enough memory (RAM). I've tried everything I can think of to fix this so I'm pretty desperate for help.
Finally, I resorted to uninstalling just the Photoshop component of CS2. Then I defragged and reinstalled. When that didn't work I uninstalled all of CS2 including my preferences. Defragged again and then reinstalled. All of the other components open and work (Illustrator, GoLive, InDesign, etc.) but Photoshop is still a no go  Something I found really strange is that while the error message is up on the screen I can still see all my layer styles and actions (even though I've uninstalled everything twice now).
Of course, as soon as I click ok on the error message everything closes and Windows says "Adobe Photoshop CS2 has stopped working. A problem caused the program to stop working correctly. Windows will close the problem and notify you if a solution is available." Needless to say no solution is ever offered.
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Aug 27, 2013
I created a file in Illustrator CS6 (v. 16.0.0), and saved it as an (editable) PDF. When I try to reopen that same PDF inside Illustrator CS6, however, I get a "Could Not Open The File" error. The file opens in Acrobat just fine, but I need to continue editing/working on it. Opening it in 5.1 works but it's all flat and not ideal for editing. Renaming the extension to .eps or .ai didn't work, either. I also looked into potential font conflicts (none) and restarted my Mac (OS 10.7.5) to no avail.
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Aug 22, 2012
I downloaded the Photoshop CS6 trial verion yesterday and it worked great for afew hours, but I closed it and now every time I try and open it there's an error message "Adobe Photoshop CS6 hs encountered a problem and needs to close" what could have cause this and how do I fix it? I have windows XP and everything is up to date
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Jun 13, 2011
When I try to open my Xara Photo and Graphic Designer 6 software, I get a Microsoft Visual C++ Runtime Error due to "abnormal program termination"
I don't recall the program shutting down abnormally. Do I need to reload the software?
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Feb 6, 2014
elements 9 is shwing an error message and will not open
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Jan 20, 2014
My Photoshop Elements 12 editor won't open. I have had elements for 2 weeks and it was worked just fine, but now it won't open even though my organizer works just fine. It pops up with an error message. I have tried the ctrl+alt+shift and that doesn't work either. I have updated all that needs updating.
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Apr 7, 2013
I've downloaded Lightroom 4 but I get an application error message (0xc000007b).
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Sep 27, 2013
I have just installed CS5, and all components work except for Photoshop, which will not open. I am on a new Macbook Air running Mountain Lion 10.8.5 with 1.3 GHz Intel Core i5. The error message reads: "You can't open the application "Adobe Photoshop CS5.1" because PowerPC applications are no longer supported." I have already tried reinstalling and deleting the library file: com.apple.LaunchServices.plist and restarting. What can I do?
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Jun 29, 2011
I completed a video and when I went to 'Create a Video File' I would receive the following error message...
"Failed to open MPEG encoder"
I'm using Ulead VideoStudio 11+. The 'vsp' file is too long...One hour fourteen minutes. I made a 'Part 1' and cut the vsp to forty-five minutes and still received the same error message.
I cut the 'vsp' to one minute thirty seconds and it would "Create a Video File'. I've never had this problem before.
It seems with Ulead VideoStudio 11+ whenever I have a problem like this I can resolve it, by backing up all the files, then removing the program, thoroughly clean the hard drive and re-install 11+.
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Nov 27, 2008
I very frequently get the above message, "Oject was open for Read". Its to do with annotative text objects which I just recently started using. When I get the message the piece of text I am trying to make changes to is frozen, cant delet it or anything?
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Oct 21, 2012
why my Lightroom 4 program will not open? Yesterday it worked fine. Today I get a message that "an unexpected error occurred". If I try to repair the Lightroom 4 program in the control panel, I get the message "the feature you are trying to use is on a network resource that is unavailable". SO much of my work is sitting in those catalogs.
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Feb 8, 2009
After I save a file for "Web & Devices," when I open it, it returns this message, "This file contains file info data which cannot be read and has been ignored." Will this cause any problem with the file once I place it in the website I'm building? I've never seen this message before on a photo I've edited. The changes I made involved color correction.
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Mar 31, 2010
As it did not working well in Win7, I have been uninstalling VS Pro X2. So, I purchased the downloadable upgrade version of VideoStudio Pro X3. The problem : I'm not able to open an existing VSP file. I get this error message : The file "name.vsp" is already in use.
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Aug 9, 2004
What is an "end-of-file" error and how do I open this file that I am currently unable to?
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Mar 25, 2012
The file is .psb (large document format). I am on a mac, OSX10.7.3, PS CS5.1. I have been working on this file for some time, and this message suddenly appeared, which of course has stopped all work, and the job is almost ready to be printed!
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Jan 23, 2013
I've uninstalled, then re-installed CS4. While I can get at CS4 Illustrator, Bridge and InDesign, the one I need (Photoshop) doesn't open. I get the error message "Could not open a scratch file because of disk error." When I click "OK," the program shuts down.
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Sep 2, 2012
I've recently updated one of my PC's. I tried to launch VS x5 and I received a "corrupt file message" with error code 38. I've read all of the previous threads here and others online referring to Protexis Licensing V2 in the Services tab. I've un-installed, reinstalled several times. Would be nice is a "Repair" option was available. I've entered the serial numbers, several times, made it to the "Register Product" page but can never get the program to start. This was an update from VS 4 and I've entered the serial number for that when prompted. I have the program working just fine on another completely new system. Both are running Windows 7.
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Mar 15, 2008
I selected all photos in a Tag in the Organizer then selected Create. No matter what I try to create, only about 1/3 of the selected photos appear in the project bin at the bottom of the page. I refreshed thumbnails for all photos and it still happens.
There are blank spaces with numeric filenames (not actual file names) between the thumbnails which display. When I double-click a blank, I get a message "Cannot open '[filename.extn]' because it is the wrong type of file." All of the files are jpgs edited in PSE. The only reference to this message I have found was a FAQ about Cannon files, but these are not.
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Sep 6, 2012
why I get an exclamation point error message upon closing an AutoCAD file? And it can be two or three of the same error. That is, I close one error message and another follows it.
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