Illustrator :: Get Error Message - File Is In Unknown Format And Cannot Be Opened
Mar 17, 2014
I receive that message when I try to open a new document. My others such as Photoshop and In Design are fine as far as I can tell. I'm using CS4 on Windows 7.
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Nov 8, 2013
I have both 32- and 64-bit versions of Adobe Illustrator CS6 The error occurs only with the 64-bit version,The error occurs only when saving files containing text objects.Unchecking "Create PDF Compatible File" doesn't solve the problem. Resetting Illustrator's settings also doesn't work.
It's pretty much time taking switching between the two versions and I also have files pretty big enough that require opening in the 64 bit version.
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Apr 13, 2012
Recently I found that I couldn't import a .bip file onto my CAT rig. Here's the error message:
Unknown system exception
and highlights the following line of code:
local liindex = FindCATNode catNode;
I've tried several things and copy/pasting the error to google only gives a single page of results, with very few possible solutions. There was one saying I should replace the highlighted code with a different piece of code and restart max. this just changes the error message.
Another solution was to get max 2011 32 bit, save it there and open it up in 2012, however other posts had the exact same problem with importing 2011 files into 2012. so that also doesn't seem like a working solution.
That's about when I reached the end of the page... Could it be that importing the original BVH onto a biped and exporting the animation to .bip caused the .bip file to get corrupt or something? I've tried loading the BVH file onto my CAT rig directly, but this just crashed max.
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Jan 27, 2014
I am getting an error message sayig that My Lightrroom 5 catalog can not be opened because another application already has it opened.
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Feb 3, 2014
I had my Lightroom 3 catalog on an external hard drive which became corrupted . the only thing I could do was drag and drop it on another one. when trying to open it I got this Error message."Lightroom cannot open the catalog named “Lightroom main Catalog-2-2” located on network volume “Public”. Lightroom Catalogs can not be opened on network volumes, removable storage, or read only volumes".? I didn't have the ability to export catalog.
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Apr 25, 2013
I have an ai file that I can not save with out getting the File I/O error message. One person suggested that this file may be corrupted since I've been bouncing back and forth between 2 different Illustrator programs. I use CS-4 at work, save as CS-3 format then continue working on it at home. I tried copying each layer to a new fresh doc. but still get the error code. Is there a way to fix this file? Both back-up files I have behave the same way.
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Feb 11, 2013
When I double click an AI file to open it, I get this message: "Can't open the illustration. There is not enough room for the window, increase document area and try again". This error started happening about a week or two ago. Although it is inconvenient to have to go to File>Open and then locate the file to open it since I am used to doing it the other way at least it is a way to open the AI file. I just discoved that if I double click a graphic in a Adobe Acrobat Pro using the Edit Object I get the same error message. This is a problem.I have checked previous discussions about this and tried things like unchecking the "open as tab" option in the preferences but that does not work.
Creative Suite CS6
WindowsXP
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Dec 19, 2013
Strangely, every time I click "save" in CS6 it opens up a 'Save As' window, (which shouldn't happen), then I click save witht the existing file name (it then tells me the doc already exists), I click OK, (and then OK to the next popup window) then get the message that "This file cannot be found". I'm forced to click "ok" and the doument isn't saved. I've tried saving it differently in previous versions and it still doesn't work. I recorded a video of this behavior. You can see it here - [URL]
Why would it be trying to find a file? It seems like an error message when trying to Open a doc, not Save a doc. I can't shutdown my station until I get the document to save.
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Jan 4, 2014
Can a jpeg file be opened in raw format in photshop elements 11?
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Aug 1, 2011
I am working on a scene in Maya 2011 as a Maya binary and can open the scene up in Maya 2012 as a binary without any problems. But, when I save the file in Maya 2012, I can no longer open it in Maya 2011.
I've read in the forums that I can save it as a Maya ASCII file and have better luck transferring between Maya versions but I cannot get Maya 2011 or 2012 to save the scene as a Maya ASCII file.
I get the following error: // Error: File contains unknown nodes or data. To preserve this information, the current file type cannot be changed.
I've tried "Ignore Version" on when opening and have deleted all all by type/non-deformer history but no luck.
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May 19, 2011
I'm attempting to export out an animation clip and got the above error. A similar post years back and said it was a plugin issue. But nor sure which plugin I might have turned off.
By the way, Steps performed prior to"
Selected mesh and rig (contains IKFK nodes)> Generated character set "walk", ect Then while still selected, Edit>Keys> Baked Simulation Then from the graph editor and the character selected, File> Export Animation Clip....that's when I get the error.
I think I covered the steps correctly. Maybe I'm missing something?
You more experiance animators/riggers might be able to shed some light on this modeler.
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Feb 21, 2014
Illustrator won't let me save! It says "Unknown error has occured." I only have line work and text I placed from AutoCAD as a DWG file on the artboard and I was going to color the rooms in Illustrator.
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Mar 12, 2013
We work on PC's with CS5 installed on approximately 7 seats. One artist posted this error message asking what do you do when you see this? Well now I'm seeing this message. Not funny. The problem started when I attempted to paste an template into a blank document. There was a conflict between swatches. I'm not sure how many there were, around 200 or so. Each one requireing me to click OK.
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Sep 20, 2011
Starting yesterday I now get the above error message when clicking anything on any open Illustrator file (CS5 - Mac). Wondering if it's something I did or a corrupt pref file or what? How should I resolve this or what can I check?
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Feb 5, 2014
I get an error "The operation cannot complete due to an unknown error" when I copy paste ax XL graph from MS excel to Illustrator CS6. This happens only when I paste the graph created in Win7 but when I paste the graph created in XP, it doesn't throw any error and works fine. why get this error only with the graph sheets created in Win7
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May 23, 2013
We've been experiencing an issue with saving illustrator files (as .ai). The error message is "unknown error occurred" when attempting to save. Things tried already:
delete preferences file
uninstall/re-install CS6
standardize all fonts to arial
save in another location (desktop, network)
save as .eps
But still same.
This happens when copying components of one ai file to another and trying to save it. Found that removing one tiny piece from a drawing allows the save.There is no text in that piece, just lines and shading.
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May 17, 2012
I'm trying to export meta-data for a 5 years old MRW file in LR 4 Win x64 residing there since LR 2, but it results in "Could not write metadata. Unknown file I/O error. (1)" error. I have checked the file permissions and it seem to be fine. What else shoudl I check for?
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Dec 12, 2013
I recently upgraded to CS6 and cannot open any past files in CS6 from CS5. Everytime I try I Get "Unknown Error has Occurred"
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Apr 1, 2013
I'm using a macBook pro with retina display runing Mac OS X 10.8.3. When I try to use Brush libraries I get "an unknown error has occured".
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Apr 16, 2013
I am not able to save my files and illustrator gives the message 'An Unknown Error has occured'. In a previous discussion transparency is called out as the culprit however I am not using transparency in my document and have checked all the items. I have also tried copying the work into a new ai file however this also will not save. This is has happened to me about 5 times since I updated to CS6.
Update - I just closed Illustrator and lost all my work and then an Adobe update window showed up asking me to update Adobe Air. I recall an Adobe Update window appearing once before when I had problems solving. Could the Adobe update window interfere or prevent me from saving my documents?
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Mar 11, 2014
I have illustrator cs6 and when I try to put some text and save, it appears de message bellow: "An unknown error has occurred". This error only occur in my computer and also with a new file. I've tried opened the file in another computer and I can save with text. Is it something wrong with my computer?
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Jan 2, 2014
I have a lot of files in the extension ogg that I need to edit using premiere pro cs 5.5.After loading the file receives the information:"The file can not be opened because of header error".I installed already URL....And further receives the above error.The information that I read from MediaInfo:
General
Complete name G:3-4.ogg
Format : OGG
File size : 1.68 GiB
Video
ID : 29297 (0x7271)
Format : Theora
Width : 2 560 pixels
Height : 1 920 pixels
Display aspect ratio : 4:3
Frame rate : 30.000 fps
Compression mode : Lossy
Writing library : Xiph.Org libtheora 1.1 20090822 (Thusnelda)
Is it possible to load a file to the premier pro without converting them?
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Feb 8, 2009
After I save a file for "Web & Devices," when I open it, it returns this message, "This file contains file info data which cannot be read and has been ignored." Will this cause any problem with the file once I place it in the website I'm building? I've never seen this message before on a photo I've edited. The changes I made involved color correction.
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Dec 5, 2012
Open an .AI file saved on a netapp or windows shared directory with full permissions (prior to saving I noted that all security groups are intact in file properties as we have 2 for read and write access)Make any changesTry to save and get the prompt: Can’t save preview, but all other information was saved successfully. The file couldn’t be found. ID = -43 (file is now corrupted and looking in security group file properties the 2 security groups designated for read and write access for the directory is now gone and shows an unknown security group????)
Save as works without a problem. Try to press save again and get This file has been modified outside Illustrator. Do you want to continue?Continue and prompted This file cannot be foundObviously the file preview icon goes from a thumbnail of the file to a generic iconWhen I try to open the file I get: Can’t open the illustration. The file is locked or in use.It led me to believe the issue was either OS X or CS5.5. I was able to open the file fine on Windows Illustrator CS5.5 make a slight change and resaved (which fixed the file and opens again in OS X and read/write security groups show up again?)Optionally, I was also able to fix the file to where I could open it in OS X by simply giving myself Read/Write access to the file from Get Info
Notes:No issues with the same file in 10.7.x.
I've tested on all available Mac Pro / MacBook Pro machines and issue doesn't seem to happen on MacBook Pro retina?Photoshop and InDesign not affected
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Mar 31, 2010
As it did not working well in Win7, I have been uninstalling VS Pro X2. So, I purchased the downloadable upgrade version of VideoStudio Pro X3. The problem : I'm not able to open an existing VSP file. I get this error message : The file "name.vsp" is already in use.
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Aug 9, 2004
What is an "end-of-file" error and how do I open this file that I am currently unable to?
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Mar 25, 2012
The file is .psb (large document format). I am on a mac, OSX10.7.3, PS CS5.1. I have been working on this file for some time, and this message suddenly appeared, which of course has stopped all work, and the job is almost ready to be printed!
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Jan 23, 2013
I've uninstalled, then re-installed CS4. While I can get at CS4 Illustrator, Bridge and InDesign, the one I need (Photoshop) doesn't open. I get the error message "Could not open a scratch file because of disk error." When I click "OK," the program shuts down.
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Jun 17, 2012
CS5 has suddenly fallen over with the following error message when trying to open a raw file (.CR2 / 5DII), which it could open previously:
"Could not complete request because of a problem with the file-format module interface".
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Nov 12, 2013
I just downloaded Illustrator CC few days I go and everythime I try to open it I'm getting an error message: "Adobe Illustrator had detected some problems associated with the registration that have to be solved in order for Illustrator to work correctly. To solve it click with the roght botton of you mouse on Illustrator.exe and select adminitrator...
I don't know how to do it. Where is located Illustrator.exe in my computer?
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Apr 29, 2013
I recently created a file in Illustrator CS6 (Creative Cloud version), and saved it as PDF with illustrator editing capabilities preserved. It saved fine, but when I opened the file in Illustrator CS6 again for more editing today, it gave me an earlier version of the file instead of the latest version that I saved last night. However, the file opened correctly in Quick Look, Preview and Photoshop CS6. I've tried to make a copy of the file, and open the copy in a different folder, as well as deleting illustrator preferences.I don't want to spend another 1.5 hours to redo things that I've done.
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