Illustrator :: Unknown Error Has Occurred - When Saving As AI
May 23, 2013
We've been experiencing an issue with saving illustrator files (as .ai). The error message is "unknown error occurred" when attempting to save. Things tried already:
delete preferences file
uninstall/re-install CS6
standardize all fonts to arial
save in another location (desktop, network)
save as .eps
But still same.
This happens when copying components of one ai file to another and trying to save it. Found that removing one tiny piece from a drawing allows the save.There is no text in that piece, just lines and shading.
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Nov 8, 2013
I have both 32- and 64-bit versions of Adobe Illustrator CS6 The error occurs only with the 64-bit version,The error occurs only when saving files containing text objects.Unchecking "Create PDF Compatible File" doesn't solve the problem. Resetting Illustrator's settings also doesn't work.
It's pretty much time taking switching between the two versions and I also have files pretty big enough that require opening in the 64 bit version.
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Feb 21, 2014
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I am not able to save my files and illustrator gives the message 'An Unknown Error has occured'. In a previous discussion transparency is called out as the culprit however I am not using transparency in my document and have checked all the items. I have also tried copying the work into a new ai file however this also will not save. This is has happened to me about 5 times since I updated to CS6.
Update - I just closed Illustrator and lost all my work and then an Adobe update window showed up asking me to update Adobe Air. I recall an Adobe Update window appearing once before when I had problems solving. Could the Adobe update window interfere or prevent me from saving my documents?
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I have illustrator cs6 and when I try to put some text and save, it appears de message bellow: "An unknown error has occurred". This error only occur in my computer and also with a new file. I've tried opened the file in another computer and I can save with text. Is it something wrong with my computer?
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