Photoshop :: CS3 / Not Enough Scratch Memory Available Error
Aug 15, 2013
I am Using Adobe Photoshop CS3 Version 10.0 and I keep getting the error "Not enough Scratch memory available to perform this action" whenever I try to Save a .psd file to a .jpg/.jpeg file.
I did go to Edit -> Preferences -> Performance, and add my other two partitions as scratch disks, also put up my E: drive as the primary scratch disk on the top of the list (Which has 80GB's of space) but I still keep getting this error.
My file (the .psd that i am trying to save to a .jpg) has a total size of 56MB and 300dpi with 4 or 5 layers in it and the target jpg file is supposed to be 12inches by 20inches.
Some other things I have tried is celaring the %temp% folder, Defragmenting my Hard Drive(s), Disk Cleanup, set my System Page file to 4GB, but all this is of no use.I know that I have enough RAM and Hard disk space.
does the type of RAM and Processor you are using effect this? I have a DDR RAM.. 2GB, I know its outdated, its our office computer I am working on.. My Processor is a Core 2 Duo which isnt bad.
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Jul 7, 2010
Could not complete this operation. There is not enough scratch memory available.when trying to save for web. The content has a lot of linked images, around 1000x1000 px each, used with clipping masks, drop shadows and glows at 300dpi.I realize that this might be hard to flatten for JPEG and I'd be fine with long processing times (which I get) but out of memory?.
Those are all gigabytes, not megabytes, no mistake. There's NO WAY that there's not enough scratch memory available.And this is how the process looks; Physical memory usage at this point is 62%, Commit charge - 15%.
Currently, I can work around this by making a screenshot of "Original" tab in Save for Web dialogue when it's there - because sometimes it's just a pink-filled window.
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Aug 7, 2013
I assigned a drive to the scratch disk and it shows its half-full..but there aren't any files in it! how do i free up this memory?
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Nov 4, 2011
I do have problem with my newly installed CorelDraw X5. Before X5 we used Corel 12 in our company.
I have project file (150 MB) with lots of text, bitmaps, vectors - about 100 pages. File opens but I can't save it. I always get OUT OF MEMORY error. I even tried to divide this file into 2 smaller parts but still doesn't work.
What I noticed - Corel X5 after clean start (without opened project) takes about 80MB of RAM in task manager. When I open project usage changes from 80MB to 1,2GB. While saving it takes 1,6GB of RAM and it crashes.
To compare - Corel 12 and after opening same project file Corel 12 takes much less of memory - about 770MB and it works without problem.
Where from comes this memory usage difference?
My PC:
Windows 7 - 32bit
4GB of RAM
Intel Core2Duo 2 x 3.0GHz
700GB free space on drive C:
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Jun 6, 2013
so i recently restored my computer back to factory settings .. so my computer doesnt even have any new downloaded app .. i download photoshop cs6 now im getting scratch disk errors ..which i dont see possible if my computer doesnt have anything on it (besides what it came with) my hard drive has 276 gb i only used 33 . i made an external hard drive and that has 8 gb ... also its moving very slow .. also its telling me i cant make an new canvas size 1920 x 1020 with an resloution of 300 .. im using windows 7 Toshiba
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Feb 5, 2013
if i add a external drive to my macbook air will it stop the scratch disk message from coming up each time i try to use photoshop cs6?
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Jul 28, 2006
Lately when I try to crop an image in Photoshop CS2 (9.0.1) I get the message that the function could not be completed because the scratch disk was full.
I only have a "C" drive and I have over 15 gig free. I have optimized the hard drive and that didn't do anything . Can someone help me with this problem?
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Jan 4, 2004
What does it mean when I try to open a file in photoshop and get a scratch disk error. And how do I stop it from keep hapening again. I try to solve it by purging out stuff.
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Jan 10, 2009
i cant find the folder of the
scratch disk files...
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Apr 8, 2012
I have had Photoshop CS5 installed on my system for over a year, and it worked fine all this time under Snow Leopard. Now that I've upgraded to Lion, Photoshop will not open due to these messages:
-Could not open a scratch file because the disk is unavailable.
-Could not initialize Photoshop because the disk is unavailable.
The scratch disk in question is an 80gb partition of a 1tb internal hard drive. If I delete the preferences file (by holding down cmd-shift-opt when starting PS) then it starts up just fine. If I go into preferences and reset it to use the scratch disk, then next time I try to reopen the program I get the same 2 error messages and I have to ditch the preferences again.
There is nothing wrong with the disks, I verified them. And anyway, I've been using that scratch disk with Photoshop for the last year with no issues. It was only after I switched to Lion that this started happening.I need to be able to take advantage of the performance increase that a scratch disk offers.
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May 5, 2012
Running PSD 12.0.4 (Extended) on a Mac Pro, Mac OS 10.7.3. Plenty of ram; plenty of hard disk space.
I just finished installing a new 1TB drive in one of my bays; I now have (3) 1TB drives total. Initialized the new drive (Mac OS Extended/Journaled), partitioned for Lion, then installed the OS and migrated everything from my primary (boot) drive using Migration Assistant.
After finishing, PSD gives the following error on start: "Could not open a scratch file because the disk is not available". I can command+option on start, select the boot drive as scratch and set the rest to None; that configuration works (and sticks). However, if I try to set scratch volumes to either of my backup volumes, I get the same error. Additionally, Illustrator can't even see the other two volumes in the scratch disk selector (PSD sees them, but won't accept them).
Here's what I've done:
- using simple disk drive names (i.e. WD1, WD2, WD3)
- verified all drives with Disk Utility
- ran drive diagnostics on all drives using SMART Utility (no problems found)
- reset paramter ram (comand+option+p+r on Mac startup)
- repaired permissions (all volumes - no permission errors found)
- reset PSD prefs (command+option+shift on start)
- deactivated/uninstalled/reinstalled PSD
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Sep 6, 2012
I've gotten this a couple of times recently. Scratch is on a separate disc and large enough. This was a from a 2 x 2" document as I was trying to paste a smart object from Illustrator.
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Mar 19, 2012
I've been using Photoshop CS5 for awhile now (about a year and a half). Up to yesterday I was running OSX Snow Leapord with no issues. Yesterday I upgraded to OSX Lion and today, my first day using Photoshop in Lion, I'm getting repeated "scratch disc error" messages with a "quit" button (no other options). Photoshop works fine for awhile, three hours or so, and then I'll get the "scratch disc error" message and will be forced to quit Photoshop and restart.
My main drive is a 2Tb drive with 1.7Tb of available space, so I'm sure scratch disc space isn't a problem. I've got about another Tb of scratch disc space available on two other internal drives. I've got 14Gb of Ram, all memtested and working perfectly. It clearly seems to be an issue with OSX Lion since it never happened before today. A few other details: I'm up to date with Photoshop CS5, I have Open GL turned off because I'm on an older Mac Pro (a 3.0 Ghz dual quad core, 2.1) and my video card doesn't play nicely with Open GL (a whole different kind of crash).
All three times I've gotten the "scratch disc error" pop-up today it seems to have been when I open multiple files. This last time I opened something like 8 files. Big deal; sometimes I open 40 or more without any problems. I have yet to lose any of my work (I save constantly - a habit born out of past frustrations), so it's managable, but it shouldn't be happening.
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Jan 23, 2013
I've uninstalled, then re-installed CS4. While I can get at CS4 Illustrator, Bridge and InDesign, the one I need (Photoshop) doesn't open. I get the error message "Could not open a scratch file because of disk error." When I click "OK," the program shuts down.
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Jun 1, 2012
A error has popped up saying:
Could not complete your request becasue there is not enough memory (RAM).
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Mar 19, 2013
Machine Spec :-
Machine :-- Windows 7 Pro 32 bit
CPU : -- 1 x Pentium Dual-Core CPU E5500 @ 2.80GHz (2792 MHz)
Motherboard :-- DG41WV
RAM :-- 4 GB DDR3
Videoadapter :-- Intel(R) G41 Express Chipset (1024 MB)
Hard Disk :-- C drive free space 23.8 out of 43.9
D drive free space 39.8 out of 48.8
E drive free space 37.6 out of 48.8
F drive free space 71.1 out of 91.2
Problem :-- When using the Mixer Brush tool,the photoshop stop responding and showing error.
Error Massage :-- "Could not use the Mixer Brush tool because there is not enough memory(RAM)"
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Jun 17, 2013
Just installed CS6 about a month ago and at different points of taxing the program and my system and on various tools or events in Photoshop, I get an error that tells me there is not enough ram to complete the task.
I'm using CS6 Extended 64-bit and my comp specs are:
Windows 7 Pro
16 gigs of DDR3 memory
Intel i-7 second gen chip
ATI Radeon 5500 with 2 gigs onboard memory
And all of my stuff is up to date - including PS. I've allocated 75% of the system memory to PS in the preferences.
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Aug 1, 2008
when I am converting RAW images via CS3 - ACR, I get the message "Not Enough Memory"
This happens when I try to convert more than 25 or so images during one Photoshop session. If I close down Photoshop and then reopen the program I can usually convert another 25 or so images before getting the message again. When I used CS2, I would be able to convert 100 or so RAW images with no problems.
I am not sure what to do.
My system is a Dell XPS with an Intel Core 2 Quad, with 4GB of ram.
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Nov 8, 2007
I have given 80% (or 1.270 Gigs) of RAM to PS CS3 Extended. Everything works well until I use the new "Quick Selection Tool (W)." Whenever I use it, I get the message, "Could not complete your request because there is not enough memory (RAM)." The "Magic Wand" and all the other tools work great.
This happens regardless of what else is happening on the computer. Usually only PS and PS Bridge are the only apps open. And it doesn't matter how many images are open. I'm running Windows XP.
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Feb 27, 2005
I am using CS and just recently ran into an error that is starting to frustrate me. I just upgraded from a P4 2.4 with 512mb of RDRAM to a P4 3.4 with 1024mb of DDR2 SDRAM. I never had this problem before, but I'm trying to filter>distort and I keep running into "not enough sufficient ram" errors. i closed all my other running programs and tried again. same error. so, i restarted the computer and ran PS again only to have the same problem. The picture is 8.5x11 at 500dpi. I increased the memory allowance from 50% to 70% and added more space for the scratch disc and still nothing. Whats going on? Isnt 1GB ram enough or do I need more?
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Oct 18, 2004
i'm using photoshop CS, when i try pasting an image from other apps like macromedia fireworks, i will receive an error, not enough memory (RAM) . however, i have more than 200MB of free memory stated in my task manager. I find this very weird, i have check other setttings in photoshop, they're in default settings. i have tried to allocate more memory to photoshop, but nothing work!
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Sep 11, 2012
Photoshop CS6 at opening...What am I supposed to do with this??
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Jan 16, 2013
i have downloaded the trial version to test ps.when i click save it exits Photoshop..and after about 15 minutes a error comes up and it says "memory could not read"
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Sep 2, 2008
i had CS3 running fine for as long as i can remember.. (on winxp pro sp3 32bit)
then all of a sudden today when i try to start it.. it opens and the splash screen comes up, then when it gets to 'initializing palettes' i get an error that says etc etc memory cannot be read...
i uninstalled, ran the cleaner, deleted all cs3 folders in docs&settings.. reinstalled.. same problem ...
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Mar 19, 2009
I have an HP Pavilion 730. I have purchased the upgrade to CS4 and it has been working for a while. Now all of a sudden, when I open the program, the computer goes "boink" and a message comes up that says:
The instruction at "Ox77e78804" referenced memory at "0x0at1a1470". The memory could not be written. Click OK to terminate or click cancel to debug program.
No matter which one I do, it shuts down CS4 totally?
I have uninstalled the program and reinstalled it and it still does the same thing.
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Jun 27, 2008
I previously used PS CS on XP Pro and all was fine. I then upgraded to Vista. Since I reverted back to XP Pro I keep getting error messages.
When I use the 'Open as' command, I get:
"Could not complete your request because it is not a valid Photoshop document" (yet it's a JPG) - works ok if I just usen File >Open.
When I try and shut/close down the file/program, I get:
"Could not complete the Close command becuase there is not enough memory (RAM)"
Strangley enought these messages then just disappear. Really stuggling to use this software due to the annoying pop up messages.
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Feb 19, 2013
I have 180 GB of free space on my scratch disk and I try to open 558 MB file, but I still get the "Could not complete your request because the scratch disks are full." -message. I have 8 GB of RAM and no other major programs on. What to do?
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Nov 12, 2012
Here are my specs:
Mac
OS X 10.8.2 Mountain Lion
3.2 Ghz Intel Core i3
8 Gb 1333Mhz DDR3 (was running 4 gb. an apple specialist just installed another 4 of Crucial brand. I wanted 16gb, but apparently I got a Mac in mid 2010 when it's finicky about it's Ram. Ugh)
Photoshop CS5 12.0.4 x64
Brand new 1 TB Toshiba External Used Only as a Scratch Disk,
Available: 999.35
Used 848.3 Mb
Files: 73
Folders: 14
Mac OS Extended (Journaled)
1 TB internal on the Mac that is checkmarked as secondary Scratch.
I'm working with Jpeg image files, mainly using Batch Processing. This error is usually occuring when I go to save my files, but today it occurred in the middle of using Content Aware. My crop tool is set at 250 resolution, and today I hadn't even cropped yet. Mac was freshly restarted last night and only a few picures edited after I restarted, so all memory should have been mainly purged. (although I had used content aware on one picture last night after restarting, a pretty large corner of a studio backdrop)
Should I be partioning my external? Is this TOO much space? My thinking was an empty hard drive wouldn't have to be searched, but I really probably don't know what I'm talking about.
I never got any errors when I was using my internal HD on the Mac, it was just slowing down after using Batch Processing and Actions. (I edit for a photographer) I do realize I should be using Lightroom. I have Lightroom 3, but I just don't have the time to learn right now, as this is the photographers busy season.
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Jan 21, 2013
All my MACINTOSH versions of Photoshop - S5, Elements 10, Elements 11 - display the opening start screen, but ABORT THE LAUNCH of the EDITOR with the error message:
"Could not open scratch file because of disk error."
"Could not initialize Photoshop Elements because the preferences file was invalid (it has been deleted)"
I have cleaned up my external disks so that they all have at least 100GB of free space
How can I correct this so that I can recover the Preferences, re-establish the Scratch Disk, and launch the Photoshop Editor?
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Nov 5, 2012
Just intslled Elements 2.0 on my HP Pavillion running Win 7 (64-bit) and got "Could not initialize Photoshop Elements because the scratch disks are full". What gives, what this is referring to.
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Oct 17, 2012
I'm using Elements 6 on a 10 year old iMac. Great results until recently receiving message stating "Scratch disk (or startup disk) is full. Remove files to make more room. I get that and manual and iMac
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