Photoshop Elements :: 9 Still Crashing When Saving After Removing Preferences?
Nov 17, 2012
When I try to save my work in PSE 9 it crashes every time. I've removed preferences by pressing shift, control, option after launching the program. The window came up if I wanted to remove preference I clicked yes. Restarted my computer and relaunched PSE9 still crashes.
I've also removed the twain plug in this way: Program FilesAdobePhotoshop Elements 9Locales<locale>Plug-InsImport-Exportand you will find twain plug-in. Remove that plug-in from that location and copy it somewhere else.
I dragged it twice to my desktop but the file still seemed to remain in place (even though I had 2 new copies on my desk top), so the third time I did it, I clicked it and moved it to trash. Again, I restarted my computer and relaunched PSE9 and it still crashes when trying to save.
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Nov 15, 2012
I've deleted the preferences, restarted my computer and it still crashes everytime I try to save anything. I have a printer/scanner hooked up do I need to do something to that to make it work again?
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Nov 11, 2013
How do I export and import preferences? I need to trash them often because PS is crashing when I try and print. Suport only gave me this instruction and couldn;t figure out a solution - just trash my prefs.
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Sep 24, 2013
I'm on CS5 Recently I saved a file on photoshop in the Photoshop PDF format. It changed my default saving format to Photoshop.PDF. How do I reset or revert it back to my default .psd format?
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Oct 25, 2007
Having problems with my preferences when saving edited files. In the save as menu the options to "save in version set with original" and the "Thumbnail option" is grayed out and won't allow selection.
I have been to edit-preferences but neither of those options are given.
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May 4, 2006
For about a week now i can't open (use) my CS2 because it always crashes when it is "Reading Prefferences" Now i think i have tried everything. i have completely un(re)installed several times but it stays the same problem. i have also tried to instal it on another hard disk but still no luck.
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Sep 5, 2013
I've had about 10 crashes so far this morning everytime I try to save out! I've ran disk utility, copied the file thinking it may be corrupt, emptied the P RAM, cleard all the cache files, restarted about 5 times, used different versions of PS and still get the crashes, either using 'apple S' or 'Save as'...
Here is the crash report:
Process: Adobe Photoshop CC [277]
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Identifier: com.adobe.Photoshop
Version: 14.0.0 (14.0.0.221)
Code Type: X86-64 (Native)
Parent Process: launchd [176]
User ID: 501
[code]....
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Aug 23, 2012
My illustrator is crashing on saving files.I thought it was issue with network. i copied files to desktop and still it crashes.event log is :
Faulting application name: Illustrator.exe, version: 15.0.2.399, time stamp: 0x4ce0f2fc
Faulting module name: AGM.dll, version: 4.20.69.9418, time stamp: 0x4c296457
Exception code: 0xc0000005
Fault offset: 0x00240f9d
Faulting process id: 0x1624
[code]....
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Dec 11, 2012
I am running Adobe Illustrator Cs6 on my Windows 8 computer. I have been using the program with no problems for a few days now. However today the program is crashing when I try to save a file. It starts saying it is not responding. I have tried restarting the computer a few times.
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Sep 13, 2011
This happens almost evertime I go to a .ipn to update changes and save. It freezes w/ no cahnce of coming back. Two other things that is troubling me about the .ipn is that sometimes it will rearange itself w/ all the parts at 0,0,0 and or won't let me ballon any parts. After closing the file and opening it again it either does the same exact thing or takes the balloons but throws the pick points of into space......
Inventor 2010 SP4
Windows 7 Pro SP1
Dell Precision T3500: Xeon W3550 @ 3.07GHz
Quadro 600
12GB ram
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Dec 26, 2012
I'm trying to remove a fill pattern I added to an image but I've since saved and closed the original so I can't simply undo it. I'll attach a copy of the image but in short it is a simple polygonal map of the world, I filled the continents in with a simple checkered pattern and would like to remove it so they are all blank.
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Jul 14, 2013
How do I reset Photoshop 10 Peferences? I read that may correct my Group Shot problem. However, when starting PSE and I press Ctrl+Shift+Alt I do not receive the questiion about resetting my preferences.
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Jun 1, 2013
I have looked everywhere around the net to find some info about the Camera Raw preferences dialogue box in Elements 11 and what the settings mean/change. All I can find is 'Preferences - allows you to change the Camera Raw preferences'. There must be a reason for having a preferences dialogue icon/window in Camera Raw, the button is right up there next to the rotate buttons.
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Mar 25, 2011
I have Elements 9, running on a Windows 7 64 bit PC.
In organiser if I select Preferences from the Edit menu or by pressing Ctrl-K a small window comes up saying loading, but the preferences window never shows. Windows Task Manager shows that Elements is still running and the processor load is about 15-25% and so it would seem it is trying to do something. So far I've left the machine for over an hour and the loading window never goes. The only way to close Elements is to use End Task in Windows Task Manager.
I've tried deleting the preferences file in /Users/User name/roaming/Adobe/Elements Organiser/9.0/Organiser/. I've also tried uninstalling, deleting all of the Adobe Elements files within the roaming profile and reinstalling. Neither of which has worked. Apart from this Elements works OK and I can access the Preferences in the Elements Edit programme.
I have just installed the latest update and this made no difference.
I could definitely access the preferences window when the software was first installed. The only thing I can think of that has changed (apart from the usual Windows updates) was the installation of a trial copy of Lightroom 3, which I've now uninstalled.
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Oct 16, 2012
I have started editing photos using the Photo Fix Options in Instant Fix. I have then switched to Photo Editor to fine tune my edited picture. When I use save or save as, to save the edited picture both the edited and original appear in the files. If I start in in Photo Editor and save there is an option to uncheck that reads "Save in version set with Original" However I am more comfortable with beginning in Instant Fix and then switching to photo editor. For some reason when I go to save after switching from Instant fix to Photo editor the uncheck feature is no longer available. step by step instructions to save revised photo afterusing Instant Fix first then Photo Editor.
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Jul 20, 2013
I just bought elements11, installed it and imported photos from folders, when i wanted to check/change preferences the program hung up 'loading' . my computer meets system requirments according to the box.
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Mar 13, 2014
I am unable to choose anything in Preferences in Adobe Elements 9 Organizer in Elements 9.0.3. Every time I try the program crashes. I have checked for updates and cannot find any and have even gone so far as to uninstall and re-install the software - no luck.I am using OSX 10.9.2. Preferences works fine in Photoshop Elements just not in Organizer?
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Sep 10, 2012
My Learning Center uses a program to throw away all changes made to the drive where PSE 10 is installed (system drive) every night. Is there a way to change the drive on which the preferences are stored so they don't get thrown away every night?
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Oct 26, 2012
When I run PSE 11 Organizer and try and edit the Prefences a DOS screen flashes and the program crashes.
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Nov 13, 2012
Reinstalled PSE 5.0 on new computer running Windows 7. Downloaded the service pack for PSE 5.0.2. Read that I needed to adjust the compatibility to Windows XP (service pack 3) PSE opens, but only as far as "Reading Preferences," then never goes farther.
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Jan 16, 2012
I've recently got a new computer, and after installing corel on it, I've found that I am unable to open files with corel, as soon as i press the open button corel crashes, but i am able to open the files when i goto the actual file in my documents and click open in there, and i am unable to save files any way whatsoever (due to crashing isues again) i am also unable to export my artwork to a jpeg, also an immediate crash.
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Nov 10, 2012
I just downloaded the trial version of PE 11. I love the organizer and the editor but can't email my pictures!! It says to go through preferences but EVERY time I try to click preferences it says it's loading but ALWAYS freezes. I have updated all of my Windows and Adobe Updates.
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Jan 28, 2013
Starting to get sick of Photoshop Elements 11 crashing on my Mac!
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Nov 29, 2013
I just bought elements 10 and it wont start; its crashing trying to open editor...I haven't had a chance to use it yet. It shows it's starting and then its not responsive. Now the program is completely unresponsive and not opening at all.
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Aug 5, 2013
My Elements 9 program keeps crashing. This occurs often -- after I have edited, saved, and closed a photo image file. I then cannot get back into the Organizer. I have to shut down and restart Photoshop Elements in order to work on the next image. My operating system is Windows 7, 64 bit processor.
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Feb 5, 2014
Elements 12 organizer keeps crashing. Can I reinstall the program on top of the existing program, or will that create other problems ?
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May 9, 2013
I am using a 2TB external hard drive and a HDMI cable--60,000+ photos on it.
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Nov 14, 2012
I've deleted the settings file, and restarted my computer but it still is crashing when I try to save anything.
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Sep 28, 2013
Using Mac Mountain Lion. The Organaizer keeps crashing all the time. Installed as Administrator.
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Jan 6, 2014
Pse organizer keeps crashing. I'm on a Mac OS X Mavericks.
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Oct 16, 2013
I just upgraded from Photoshop Elements 9 to PSE 12. (Oddly PSE remains installed which was unexpected. Most apps that I upgrade replace their previous version). When I try to use the slideshow feature, usually while displaying the first photo, the program crashes. (It gives the error that the Organizer is closing.)
My OS is Windows 7 64-bit. Running as Admin makes no difference.
Other features - general navigation and editing are working OK. PSE 9 does not crash during a slideshow on the same machine.
Slideshow is one of my most commonly used features so I'm not impressed that I spent $80 to get a worse experience.
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