Photoshop :: CS2 Crashing At "Reading Preferences"
May 4, 2006
For about a week now i can't open (use) my CS2 because it always crashes when it is "Reading Prefferences" Now i think i have tried everything. i have completely un(re)installed several times but it stays the same problem. i have also tried to instal it on another hard disk but still no luck.
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Apr 22, 2013
I have windows 8 x64I uninstalled and re-installed from my Web Premium DVD's This started happening recently and was working fine for quite a while To fix it i tried:
ctrl+alt+shift to reste prefrences - still crashes, uninstalled and re-installed (just photoshop x64 & acrobat 9). Searching the forums but a lot of the links appear to be dead.
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Mar 9, 2008
I have CS3 10.0.1, Vista Ultimate and 3Gb of ram. Until a week ago, CS3 was running fine - quick start up, quick file opening, quick filters. However, for reasons I can't fathom, it has started to take around 30 seconds on "Reading Preferences" during start up, and around 40 seconds to open a 22.8Mb file (with a "Progress/Reading Photoshop Format..." dialogue and progress box).
I have no network printer and have deleted and reset my "Preferences". Made no difference.
I have not installed any soft- or hard-ware which I can imagine conflicting with CS3 in some way.
how to get back my normal CS3 performance.
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Nov 6, 2008
when I fire up PS the opening splash window only took about 15 - 20 seconds to cycle through and PS opens up. Since then it takes a very long time to open. The "Reading Preferences" takes nearly a minute or so then all the other race through and PS opens. Why would the "Reading Preferences" take no time at all one day then the next take over a minute? I haven't changed anything to my knowledge in the Preferences tabs to cause this.
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May 22, 2009
I'm running CS4 in XP on a fast system with plenty of RAM. The last few weeks, loading up is taking a looong time. The start-up screen shows "reading preferences" for 2 - 3 minutes most times. I've re-set and trashed my preferences file with no change. I've also removed all plug-ins, also with no change. Once PS is up, it works normally. Does anyone have any suggestions?
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Aug 20, 2013
Mac OS X 10.8.4
I've rebooted a couple of times, and uninstalled/reinstalled via the CC Control Panel. Even more comical is when I try to retrieve information about my installation I get this error from the Adobe CC site: We're sorry, something seems to be wrong on our end. Please try again later.
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May 2, 2013
I've been running the cloud version of CS6 for a few months, and in the last several weeks, Photoshop has become incredibly slow, and often gets stuck on the "reading preferences" at startup.
I went through all the suggested things, (got rid of bad fonts, downloaded brushes as they were INCREDIBLY slow, and reset some settings to enhance speed), but it's barely made a dent. I already contacted Apple support, and they said it's only an issue with the Adobe software. Also, it reallllllly doesn't like to open .ai documents in psd, which is a problem for me as I need to work in both every day.
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Nov 13, 2012
Reinstalled PSE 5.0 on new computer running Windows 7. Downloaded the service pack for PSE 5.0.2. Read that I needed to adjust the compatibility to Windows XP (service pack 3) PSE opens, but only as far as "Reading Preferences," then never goes farther.
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May 27, 2012
Photoshop Cs6 not reading fonts and crashing on save for web.
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Nov 11, 2013
How do I export and import preferences? I need to trash them often because PS is crashing when I try and print. Suport only gave me this instruction and couldn;t figure out a solution - just trash my prefs.
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Nov 17, 2012
When I try to save my work in PSE 9 it crashes every time. I've removed preferences by pressing shift, control, option after launching the program. The window came up if I wanted to remove preference I clicked yes. Restarted my computer and relaunched PSE9 still crashes.
I've also removed the twain plug in this way: Program FilesAdobePhotoshop Elements 9Locales<locale>Plug-InsImport-Exportand you will find twain plug-in. Remove that plug-in from that location and copy it somewhere else.
I dragged it twice to my desktop but the file still seemed to remain in place (even though I had 2 new copies on my desk top), so the third time I did it, I clicked it and moved it to trash. Again, I restarted my computer and relaunched PSE9 and it still crashes when trying to save.
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Oct 16, 2013
I have been using LR since version 1 without problems. I run LR 4.4 on an iMac 27 inch with an external HD - originally OSX 10.6.8. The disk was originally firewire but I have recently changed that to a USB3.0 4tb drive. I copied all my photos and catalogs onto that drive and it worked without problems for about 2-3 months. Recently however I am getting crashes whereas I have never had one before. Suddenly LR4.4 started saying that it had experienced an unknown error and had to quit. On re-launch it wouldn't open the catalog. In fact not only would it not open the catalog, it had left 2 files in the folder with the catalog - lrcat-journal and lrcat-lock. Neither of these can be deleted (I get an unknown error code -50 if I try to do so). However if I restart the computer I can then delete them.
I thought it might be an operating system problem and finally upgraded to OSX 10.8.5. Same problems but I noted an error message saying that there had been a problem reading from the preview cache. I deleted the contents of a folder called Lightroom Cache and deleted my previews. (In fact I run an identical system at another location and simply copy catalogs from one system to the other as I work on them and so I copied the previews from the other system). This seemed to work better.
But then I installed the demo of LR 5, upgraded my LR4 catalog and am having precisely the same problems. I should say that the other system (still on 10.6.8 and an external firewire drive) has worked flawlessly since version 4 was released - and had no problems with versions 1, 2 and 3.
Since LR 5 is exhibiting the same problems, my only thought is that it is a problem with my USB drive. I have run Diskwarrior on it and rebuilt the directory - no problems encountered and have run Disk Utility on it - again no problems found. I have had no problems with the drive that I am aware of - it seems perfectly stable and behaves exactly as it should.
I cannot use LR 4.4 or 5 on this system. Is there any reason why LR should have started to object to the USB drive (it is USB 3.0 and my iMac is only USB 2.0 but there is backwards compatibility). Something is very wrong but I can't work out where to start.
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Dec 18, 2012
cleaned up the fonts and its still crashing by simply scrolling thru to find a file to open and to make matters worse, my CS2 which hardly ever crashed now crashes just opening it. I am rather beside myself, I have an iMac running 10.6.8 with 4GB of memory. I would love to copy and paste the crash report but it's not letting me do that.
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Jan 4, 2003
when you load up photoshop, there is a window that shows what it is loading. and everytime i load up Photoshop, it stops responding when it gets to "Reading Fonts..."
i don't know what to do. I've deleted/reinstalled it and it didn't fix.
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Feb 12, 2009
Can anyone recommend any good reading material for CS4? I'm not too keen on Scott Kelby (bit too cookbook like although he's a friendly type of guy :-)), nor Martin English (bit too much in depth for me personally).
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May 4, 2013
When saving a .PNG file in Photoshop CS5 the only option that appears is Interlace (None / Interlaced). Is there any other preferences that could be set (e.g. the compression level)?
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Apr 2, 2009
I open PS and am attempting to remove previous preferences, nothing opens up asking if I want to do this.
I don't see Preferences in any Adobe subfolder to remove it, so I'm assuming that they are not being deleted for the "lessons"
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Jul 24, 2009
I have deleted CS2 and installed CS4.How can I use my preferences from CS2? I hate the thought of trying to reconstruct my actions, function keys, menu colors, etc.
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May 25, 2012
How do I read Canon 5D mk III images in PS CS4? I know the new ACR 7.6 upgrade doesn't apply to 4 so what's the work around?
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Nov 27, 2013
I can't open my psd with properly in Photoshop, it keeps showing :There was a problem reading the layer data. Read the composite data instead?
Photoshop cc
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May 11, 2013
I just purchased and installed PS Elements 11 and it seems to be unable to read the .CR2 raw files from my Canon 6D although according to the website this camera is supported.
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Nov 18, 2012
I have an early 2008 Macbook Pro running Snow Leopard. It's been awhile since I've tried installing Photoshop Elements 6, but I am trying currently. Disc is good, no scratches, used for install plenty of times in the past. Every time I insert it into the laptop, it takes the disc and thinks on it, like it's going to load. But then just ends up spitting the cd back out.
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Sep 5, 2013
Photoshop CS6 won't boot up!
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Oct 14, 2012
I'm running PS5 on Mac OS Mountain Lion. I'm having to reset the preferences file a lot at the moment, as some of the presets are going missing from the drop down box.
This is happening in the Levels adjustment dialog box. So, when I reset the preferences file the drop down presets that come with PS5 then reappear. Does the preferences file keep getting corrupted? If so, why?
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Jun 9, 2012
I am upgrading Photoshop CS5 to Photoshop CS6. Is there a way to copy my preference settings from the older version to the newer?
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May 10, 2013
I've set the interface to the middle grey colour. Yet recently, PS opens to the dark grey interface. Some other strangeness like Open Recent list has been cleared. I'm on Windows7.
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Aug 30, 2012
I am preparing to install a new hard drive in my computer and I don't want to lose all of my preferences. How can I save these to reload after the install? I am using Adobe CS4 Extended v. 11.0.2 on a WIN XP Pro sp3 machine.
Also, will my preferences carry over to Adobe CS6 Design & Web Premium?
P.S. My current hard drive has suffered two crashes already so I'm hoping to get the hard drive switched over as soon as it arrives (next day or 2).
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Sep 20, 2013
Sometimes when I start up Photoshop CS6, I discover that all my preferences have reverted to defaults.
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Jun 28, 2013
Each time I open Photoshop, I load an image and use my scroll wheel to zoom and I have to go back and re-do my preferences. No preferences are ever saved.
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Jan 7, 2013
I recently upgraded to CS6. I don't like the way Photoshop zooms now. I've looked around in the Help section, but I'm guessing I'm not using the correct terminology. Basically, I want the zoom to work as it did in CS4.
I want to draw a marquee selection, and when I release the mouse... that is the section it zooms in on. I've played with all the zoom preferences, and I can't get it to do this. How can I make this work?
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Jul 29, 2013
How do I set up CS6 preferences?
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