Mac OS X 10.8.4
I've rebooted a couple of times, and uninstalled/reinstalled via the CC Control Panel. Even more comical is when I try to retrieve information about my installation I get this error from the Adobe CC site: We're sorry, something seems to be wrong on our end. Please try again later.
I have windows 8 x64I uninstalled and re-installed from my Web Premium DVD's This started happening recently and was working fine for quite a while To fix it i tried:
ctrl+alt+shift to reste prefrences - still crashes, uninstalled and re-installed (just photoshop x64 & acrobat 9). Searching the forums but a lot of the links appear to be dead.
I have CS3 10.0.1, Vista Ultimate and 3Gb of ram. Until a week ago, CS3 was running fine - quick start up, quick file opening, quick filters. However, for reasons I can't fathom, it has started to take around 30 seconds on "Reading Preferences" during start up, and around 40 seconds to open a 22.8Mb file (with a "Progress/Reading Photoshop Format..." dialogue and progress box).
I have no network printer and have deleted and reset my "Preferences". Made no difference.
I have not installed any soft- or hard-ware which I can imagine conflicting with CS3 in some way.
how to get back my normal CS3 performance.
when I fire up PS the opening splash window only took about 15 - 20 seconds to cycle through and PS opens up. Since then it takes a very long time to open. The "Reading Preferences" takes nearly a minute or so then all the other race through and PS opens. Why would the "Reading Preferences" take no time at all one day then the next take over a minute? I haven't changed anything to my knowledge in the Preferences tabs to cause this.
View 16 Replies View RelatedI'm running CS4 in XP on a fast system with plenty of RAM. The last few weeks, loading up is taking a looong time. The start-up screen shows "reading preferences" for 2 - 3 minutes most times. I've re-set and trashed my preferences file with no change. I've also removed all plug-ins, also with no change. Once PS is up, it works normally. Does anyone have any suggestions?
View 5 Replies View RelatedI've been running the cloud version of CS6 for a few months, and in the last several weeks, Photoshop has become incredibly slow, and often gets stuck on the "reading preferences" at startup.
I went through all the suggested things, (got rid of bad fonts, downloaded brushes as they were INCREDIBLY slow, and reset some settings to enhance speed), but it's barely made a dent. I already contacted Apple support, and they said it's only an issue with the Adobe software. Also, it reallllllly doesn't like to open .ai documents in psd, which is a problem for me as I need to work in both every day.
Reinstalled PSE 5.0 on new computer running Windows 7. Downloaded the service pack for PSE 5.0.2. Read that I needed to adjust the compatibility to Windows XP (service pack 3) PSE opens, but only as far as "Reading Preferences," then never goes farther.
View 2 Replies View RelatedI have a new installation of Photoshop CS4 running on Windows 7 in Bootcamp. I"ve applied the latest updates. The program hangs whenever I try to open a file or start a new one.
View 5 Replies View RelatedWhen I open ps cc it completely hangs. No menus will open. Cannot even close without using task manager. Should I just reload? How do I delete the old version?
View 3 Replies View RelatedI've checked the forums and cant find anything quite like this...I've just installed (and updated) PS CS4 on a Vista x64 system - PS opens and seems to run just fine until I go to open an image (any image) - the image comes up but stays fuzzy and the program locks up and has to be terminated... this happens with both the 32bit and 64bit versions. I've tried turning off/on GPU acceleraton - ive tried changing parameters in the nvidia control panel - nothing seems to work... the workstation has two displays with oldish dual Quadro FX 3400 cards (no SLI) with the latest nvidia drivers and they seem to work very well for everything else... its a puzzle... short of trying different GPU's (which I dont have), what can be done?
View 8 Replies View RelatedPS hangs when opening, duplicating images. The longer it's on the longer the wait. I'm talkin' 15 - 20 seconds. Deleted the prefs multiple times.
View 1 Replies View RelatedFor about a week now i can't open (use) my CS2 because it always crashes when it is "Reading Prefferences" Now i think i have tried everything. i have completely un(re)installed several times but it stays the same problem. i have also tried to instal it on another hard disk but still no luck.
View 5 Replies View RelatedUsing CS3 on a vista 64 bit, 8gb ram, tons of storage.Screen whites out when trying to access the performance box.Have reduced the number of font, cleared cache no change.I believe this is an old problem, I sorted it out early last year usinfg vista 32 bit, but did not keep the solution as hard copy. main c: drive crashed and installed vista 64 bit on a new hd.
View 3 Replies View Relatedbecause the specified color book cannot be found? The file is opening without any colors and as i am trying to set the file up to print, it is VITAL that i have colors.
View 1 Replies View RelatedI just loaded CS3 Photo Shop and Illustrator onto my new 15" Retna MacBook Pro running Mavericks. The programs begin to start up but get hung up at the splash screen.
There's nothing I can do except Force Quit the application. All of the top menu items are grayed out rendering the programs useless.
I've attached a screen shot of what it looks like when Photo Shop loads. How do I resolve this? I've let the applications just sit for over 20 minutes but nothing happens. They're just stuck.
I have a 1920x1080, 17.4 laptop. That is approx 126.6 ppi screen resolution if my calculkations are correct...So in order to set PS to display real size of the images according to the zoom, I go to edit / preferences / units & rulers and set the screen resolution to 126.6 instead of the default 72ppi.
But nothing changes...what am I doing wrong? 100% zoom is still showing much larger image than real (as if 72ppi screen resolution was unchanged). I have tried extreme ppi like 10 and 1000 to see if anything chaged but still nothing, I have restarted Ps and the laptop, and the preferences are correctly saved but zoom still wrong..
"fit on screen" and command+0 resize window despite "zoom resizes window" being disabled in PS preferences.
- How do i disable the resizing of the window for this scenario?
- Why? I work on two levels frequently - manipulating details, command-0 for checking the whole, and then zooming back into details. Command+0 resizes and repositions my window disregarding my specific window layout. Fullscreen is sadly no option, i usually work on multiple windows side by side specificly arranged.
way of opening images in CS2 where after opening they will appear in the middle of the CS screen rather then in the top left corner?
I can drag and maximize so they appear in the middle, but on reopening another image they default to the top left again, I would like them to always open in the middle?
I'm using Adobe Photoshop CS3 10.0.1.
When launching, the window labeled "Adobe Design Suite Premium CS3" opens - it's only filled with white, and no text or graphics (I think it's usually the window asking me if I want to register, which always comes up when I launch the program (rather annoying in itself). However, now it seems that the launch gets "hung" on this window, as, even the the program starts, all the menus are grayed out, and I can't open any files or do anything. Also, the window mentioned above only has the yellow "minimize" button available in the top left corner, so I can't close it or otherwise get rid of it. Since even the Quit function is grayed out, I have to quit the program with a force quit. Also, this same thing happens in my other CS3 programs (In Design) as well.
I tried trashing the photoshop plist file (com.adobe.photoshop.plist) and also the com.adobe.118.registration file, which had no effect.
I posted another thread yesterday trying to figure this issue out. Illustrator does NOT actually crash, instead it hangs and simply becomes unresponsive when trying to open a handful of files. I have been reading other threads similar to this and have addressed all of the issues that seemed to have resolved the problem for other people, i.e. reset preferences, reinstalled illlustrator several times and removed preferences, etc. I do have a Wacom Bamboo tablet, but I have removed the driver and files from my Mac. But, it seems odd that the Wacom plugin would cause only a select handful of files to become unresponsive. I have a lot of work that needs to be done but I can't take a step further without Illustrator working properly!
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I recently upgraded to Studio X6 and downloaded service pack 1. I had this same problem with X4, and was in hopes X6 would eliminate it.
I open a project and I want to add a jpeg image, so I drill down to the folder where the file is located and it hangs there with the little blue circle going around, and no files appear and I get a message "Not Responding" I I must close the program or wait for it to respond, which it never does.
We are having an issue with CS4 and CS6 with a couple of users who are using Windows 7 64bit. Previously the users were using CS4 on Windows XP 32 bit.
The program seems to open ok and the user is able to create, save and open new files, the issue seems to be when the users try to open files that they previously created. The behavior they see is that the files take between 5 and 10 mins to open (even if stored locally) and the programs hangs when they then try to do anything with the files.
The are using the same hardware, the only difference being that the OS has been migrated to Windows 7 64 bit. CS4 and CS6 were then installed cleanly onto the machines.The users have the same issue with both CS4 and CS6 with their existing files.
About every other time I open Lightroom or switch the catalog, Lightroom will hang. Usually some thumbnails from the catalog will be visible; if it was after starting Lightroom, the splashscreen remains visible.
I am using Lightroom 5.3 64bit on Windows 7. (The problem was already there with Lightroom 3.6, but not quite as frequently)
My main catalog has about 14.000 pictures, a second catalog about 10.000. The problem exists with both catalogs.
Sometimes, deleting all previews works, sometimes the catalog remains unopenable.
I have rebuild my catalog from scratch several times (losing all virtual copies and edit histories).
The least-data-loss method seems to be to rename the catalog directory, so Lightroom will create a new empty one. Then import all photos from the old renamed catalog.
What I have tried so far, to no avail:
- Upgrading from LR 3.6 to 5.3.
- New hardware (Mainboard/CPU/RAM/Power supply; CPU: AMD->Intel, Graphics: nVidia->Intel).
- Reinstalling Lightroom
- Deleting Preferences file
- Moving pictures from network drive to a local harddisk.
- Moving pictures and catalog to a different hard disk (physical, not just other partition).
- Stopping all unneeded services and processes, down to a bare minimum.
There is not a whole lot of other software running on my machine: Dropbox, iTunes background services, Spyder3 monitor calibration, MS Security Essentias, Epson Print driver Icon. No toolbars, desktop-apps or what have you.
We've got Inventor running on about 12 Win7 x64 machines in a lab and recently one of them has started acting up. Inventor will not get past the splash screen. The Windows event log only says "app hang."
I've tried uninstalling Inventor and manually removing any trace of it I could find from the C: drive and the registry and reinstalling to no luck.
Gimp opens up full screen. I looked in the preferences but couldn't find where I can have it open smaller.
View 2 Replies View RelatedI have fully licensed X4 version. Last week i was receiving 4 different cdr files (cdr X4), created by other person (lets call him Jack). Files were ok, but there was some grammar mistakes, so I asked Jack to correct them and send files back to me. But! When he did that, I wasn't able to open theese files . My Corel hangs trying to open all of them. And it seems like files are opened and Corel is running, but i can not see anything, even panels...Only gray or white screen is visible.... Today, 12 of April, i received files (created also on version X4) from another person and story repeats. It only happans with some cdr X4 files, other works just fine.
Common thing is that all of them are created on X4 version. I tried several times to reinstall my corel, but it did work. I downloaded trial version of Corel X5 on other PC, there i was able to open them, save for version 14, only then i could open theese files on my pc. But i can not do that all the time. Jack is very active client and trial version is only for a month =). I need to understand is it my Corel problem, or Jacks. But todays events, shows it is my problem. I have a feeling, that it might be some corel updates, which prevent my Legal Corel X4 to open cdr files, created on Pirate Corel X4 version. Can it be true? Conflict between legal and illegal versions... If trully, such updates took place last week
I had a crash on exiting Inventor 2012 (fully up to date, service packs installed etc.) and since that crash I can't open any drawing (.idw) file in Inventor: it appears to hang, with no processor activity etc.
The same files open, view and print fine with Inventor View.
I installed Creative Suite CS6 a few months ago and it all ran fine. I have been away for 3 weeks or so and on my return, Illustrator will not open. When initializing, it stalls on 'reading fonts...' and stops responding, meaning I have to force quit.
I have tried uninstalling and reinstalling + updating, clearing my font cache, deleting my Illustrator preferences folder etc.
Just installed product design suite 2013 without issue, however when I try to run Inventor 2013 it hangs at the splash screen.
The only way to exit is to kill the Inventor process. Other applications with in the design suite run fine ACAD, Fusion etc.
I did read a post about a windows security update causing this, but I do not have the offending update loaded so it can't be this.
Windows 7 64 bit Dell Precision
Expired Subscription - Inventor Hangs on startup screen.
I have Autodesk Inventor 2013 Design Suite. Everything has been working fine until my subscription ran out. Inventor has been hanging on the startup screen since then (this may just be a coincidence) most of the time it take between 15 minutes to 30 minutes to open. When it does open everything works fine.
System is
Windows XP Professional x64
Version 2003
Service Pack 2
Intel Core Duo CPU
2.98 GHz, 8.00 GB Ram
On opening a C3D 2013 drawing, C3D hangs for about 5 minutes. At the bottom of the screen is the message: "Upgrading COGO points". This drawing is only 974KB.
The drawing is being opened from a network . I tried saving it on a local hard drive. That had no effect.