Photoshop :: Elements 9 Program Keeps Crashing
Aug 5, 2013
My Elements 9 program keeps crashing. This occurs often -- after I have edited, saved, and closed a photo image file. I then cannot get back into the Organizer. I have to shut down and restart Photoshop Elements in order to work on the next image. My operating system is Windows 7, 64 bit processor.
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Mar 15, 2013
Elements 11 was just installed on my lap top and is crashing while using organization part of program. No error message.
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Dec 12, 2013
the picture element program crashes everytime I try to download my pictures.
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Jun 12, 2003
I use the freeform pen or magnetic lasso, it crashes the program.
Upped ram to 512
installed another hard drive and use that as my scratch disk
(now have two hard drives)
deleted preferences and started over---twice
I've uninstalled and reinstalled the program
I know it's the computer because I had the trial version of PS before I bought it and it happend on that one also.
computer is Dell Deminsion 4100; 900Mz; 512RAM; Speed of hard drive 7200.
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Nov 6, 2012
I have the original Photoshop CS on an old Mac with OS 10.5.8. The program had been working fine for ages. Now, all of a sudden when I try to launch it the program crashes. It's defaulting to the Finder view, but I can't even close that out before the program quits. I have tried to launch it by opening a file and that does not work either.
I even uninstalled and re-installed the program and it still crashed.
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Mar 15, 2013
why photoshop would just crash in the middle of working or using tool or making a selection. It just stops and has an option to debug or close program and loses what you worked on since the last save and you have to restart the program.
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Dec 2, 2012
I cannot share photos from my Elements 8.0 Organizer via email. The program does not recognize that I have an email program loaded. The computer is a new HP desktop with Windows 7 Home Premium Service Pack 1 operating system. My Elements 8 does everything I need except for the photo sharing so I don't really want to purchase a new version.
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Sep 18, 2013
Out of the blue, whenever I use live trace, it crashes my Illustrator and I have to force quit. I have tried all different sized jpegs, big and small, force quit.
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Oct 30, 2012
I edited a wedding video that is over 90 minutes long (it was a wedding in Ireland). It was filmed in AVCHD on a pro video camera.
I wanted to produce a standard DVD and a Blu Ray copy to send over. The DVD copy rendered fine but the Blu Ray as well as the AVCHD file crashed every time and even crashed the computer to re-start. It crashed at around 30% in and I tried a number of different combinations to accomplish this render.
What I then did after a few attempts was to look at the last frame of the couple of files it did render to see where on the time line it was crashing.
It turned out it was on a transition I customised, I think using proDAD VitaScene. It was a transition that created a twinkling star effect from one scene to the next. As soon as I removed this one transition and it rendered a Blu Ray file with no problems at all.
One question though, I am not sure why there are so many choices of Blu Ray and AVCHD in the menu. What is the difference and which one would be the generally used one.
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Feb 21, 2013
Anytime I import a piece of Clipart and I go to the Trace bitmap button>outline trace>line art the program freezes immediately. The diagbox doesn't even pop up, nor does it say "not responding" at the top.
I am running Win 8 but it has been running for months without a hitch. I have cleaned out temp files and reinstalled the suite and nothing happened.
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Oct 14, 2013
My users are reporting that 2014 64 bit VBA crashes on program launch randomly.
I have 12 to 14 apps written in VBA. Randomly they crash when the user trys to run them.
Sometimes they load and work fine other times they crash inventor without reporting an error.
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Jan 28, 2013
Starting to get sick of Photoshop Elements 11 crashing on my Mac!
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Nov 29, 2013
I just bought elements 10 and it wont start; its crashing trying to open editor...I haven't had a chance to use it yet. It shows it's starting and then its not responsive. Now the program is completely unresponsive and not opening at all.
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Feb 5, 2014
Elements 12 organizer keeps crashing. Can I reinstall the program on top of the existing program, or will that create other problems ?
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May 9, 2013
I am using a 2TB external hard drive and a HDMI cable--60,000+ photos on it.
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Nov 14, 2012
I've deleted the settings file, and restarted my computer but it still is crashing when I try to save anything.
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Nov 15, 2012
I've deleted the preferences, restarted my computer and it still crashes everytime I try to save anything. I have a printer/scanner hooked up do I need to do something to that to make it work again?
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Sep 28, 2013
Using Mac Mountain Lion. The Organaizer keeps crashing all the time. Installed as Administrator.
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Jan 6, 2014
Pse organizer keeps crashing. I'm on a Mac OS X Mavericks.
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Oct 16, 2013
I just upgraded from Photoshop Elements 9 to PSE 12. (Oddly PSE remains installed which was unexpected. Most apps that I upgrade replace their previous version). When I try to use the slideshow feature, usually while displaying the first photo, the program crashes. (It gives the error that the Organizer is closing.)
My OS is Windows 7 64-bit. Running as Admin makes no difference.
Other features - general navigation and editing are working OK. PSE 9 does not crash during a slideshow on the same machine.
Slideshow is one of my most commonly used features so I'm not impressed that I spent $80 to get a worse experience.
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Jun 1, 2013
I have a problem using the Selectiom tool (mask). I am trying to repair an older photo with folds and scratchs. After using the Selection tool and masking the children, I then inversed the selection and tried to apply the Scratch and Dust filter but the program crashed every time I tried. I was however able to use the quick selection tool and apply the scratch and dust filter without any trouble. I would like to use the selection tool but I am having difficulty as noted above. I am using a IMac computer with OX10.8.3. I also reinstalled Photo Elements 10.
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Jan 20, 2013
I have an infuriating problem with Elements 4 crashing immediately after an install on mac OSX 10.4.11, I was given the computer, which still had Elements 4 on it although it always crashed on opening, i removed the program and bought a 2nd hand hard copy of Elements 4 from eBay.When i install the new copy it opens up with the "credits" but at the bottom right it still shows the past owners name as licensee briefly, then crashes before fully opening.
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Feb 4, 2014
elements 12 organizer keeps crashing after a few minutes. Not the editor, just the organizer.
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Dec 23, 2013
Running Adobe Elements 12 on Macbook Pro running Mavericks. Elements ran perfectly on Windows. Bought the Mac version and it is totally unstable.
Details show "Crashed Thread: 0 Dispatch queue: com.apple.main-thread".
Error for object .... Heap corruption detected, free list canary is damaged.
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Mar 4, 2013
I have a Dell XPS 8500 with i7 3rd gen processor, 32 gb memory, 2 tb hard drive, AMD radeon 7800 video card, Windows 8, 64 bit. half way through the creation process the program stops and closes, after the first time losing everything I started saving the project every few minutes but it continues to crash. my PC is 2 months old and the drivers are up to date, what gives?
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Jan 19, 2014
I'm running Photoshop Elements 12 with Windows 7 on Intel i7-3960x. OS and program are on SSD. Files on HHD. Experiencing frequent Organizer crashes especially while updating faces or scrolling, but it will also crash when it not active (just sitting in background). I turned off auto analysis and so far no crash. I have tried remove and reinstall, repair cat, optimize, etc. No luck. I have about 50,000 files in catalouge.
Well, after two days, Organizer 12 still crashing whether or not analyzer is active. Tried reloading program to same drive photos are on. Still crashing. Removed Premiere 12, still craches. Also, running face analysis on a single picture faile to find any faces - even on pictures with clear, easily identifyable faces. I am getting tired of seeing "Elements 12 Organizer has stopped working". I did not have these problems with earlier editions.
A day later. So I had a chat session with Adobe and the recommendation was to create a new catalog and start over. The suspected cause of the problem was corrupted imported tags. I did not follow the recommentation. I went back to my catalog and looked through the imported tags (using the large icons selection). I found one tag connected to Facebook and a couple of tags with busted icons. I deleted them. I created new tags to replace the imported tags and deleted all the imported tags. The program has been solid for two days and a lot of usage.
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Mar 14, 2013
I'am using Photoshop Elements 11 on my Windows 8, but when creating a catalog everytime I press the button the organizer will crash "Elements 11 organizer has stopped working".I had done re-installing and deleting the file folder before re-installing the software but the problem still occur. I haven't used the software because I just bought it and had done nothing yet with it.
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Apr 9, 2013
PSE 9 crashes on opening if the Organiser icon is selected. Edit icon does not crash program. Windows states "PSE 9 Elemnts Organiser has stopped working, will look for cause/reason then closes program.
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Nov 17, 2012
When I try to save my work in PSE 9 it crashes every time. I've removed preferences by pressing shift, control, option after launching the program. The window came up if I wanted to remove preference I clicked yes. Restarted my computer and relaunched PSE9 still crashes.
I've also removed the twain plug in this way: Program FilesAdobePhotoshop Elements 9Locales<locale>Plug-InsImport-Exportand you will find twain plug-in. Remove that plug-in from that location and copy it somewhere else.
I dragged it twice to my desktop but the file still seemed to remain in place (even though I had 2 new copies on my desk top), so the third time I did it, I clicked it and moved it to trash. Again, I restarted my computer and relaunched PSE9 and it still crashes when trying to save.
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Oct 29, 2012
Having problem with Photoshop Elements 11 Organizer crashing after initial installation?
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Oct 27, 2013
Just downloaded and started using PSE 12 Editor and Organizer about a week ago. (An upgrade fron PSE11). Today for whatever reason, when trying to import any file, say from my desktop or a download foler, the list of locations to import appears for a second, then disappears. I am unable to do any other action and have to quit or force quit. In PSE Editor, I am able to open a file, but when trying to save it, I get an error that "Could not complete your request due to a Program Error". I use a Mac and just recently upgraded to OS Maverick. I also tried using PSE 11 and run into the same problem.
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