Photoshop :: Dual Video Cards Causing CS6 To Crash

Aug 11, 2012

I just set up a new rig (specs below) and everything was going great. I added a second monitor and suddenly PS CS6 starts crashing randomly. I think I discovered that PS will not support a dual monitor config if each monitor is on a different video card.
 
My main monitor (30" dell) is powered by an ATI Raedeon HD 4850. My secondary monitor (HP Elite L2201x) is powered by the on board Intel HD Graphics 4000 because the display only uses Display Port. Both are supported cards and PS runs fine with either one used independently with or without GPU support.
 
When I have BOTH connected the Graphics Processor Settings box is greyed out and when I mouse over that section the description box below says "Graphics hardware acceleration is unavailable. You will need to upgrade your video driver and possibly your video card" and the programs crashes randomly. The same behavior occurs regardless of on which monitor PS is being displayed.
 
I have attempted to tweak BIOS settings to establish a hardware priority so PS would only see one card but to no avail. As this issue prevents me from using my second monitor entirely (I use PS daily), I'd really like to get it resolved. 
 
Motherboard: GIGABYTE GA-Z77X-UD3H
Processor: Intel Core i7-3770K CPU
RAM: 32GB
Boot Drive: OCZ 128GB SSD
OS: Win7 64
 
Video card details: Current drivers on both
Primary: ATI Radeon HD 4850
Secondary: Intel HD Graphics 4000 (HD4000)

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Photoshop :: Crash With Multiple Video Cards

Nov 15, 2008

I have three monitors connected to two separate graphics cards, an 8800GT and an FX5200 (PCI). Now, this setup works fine in regular XP Pro, with driver 175.19; Photoshop CS4's OpenGL works without a problem save for the brush cursor bug. However, I installed Vista x64 as a dual boot for the RAM boost, and ran into a bit of a wall.

Photoshop now refuses to work at all with the OpenGL enhancements on. It loads (an improvement in itself, used to get stuck at "Reading preferences"), but it'll freeze when I try to open a file or go to the performance settings. I'm currently using driver 171.16; I know it's outdated, but it's the most recent one that works with both cards in Vista x64. I'm also quite sure it's not the problem; Photoshop works perfectly with OpenGL on if I disable the FX5200.

I've tried the registry key AllowOldGPUs_ON to no effect. I've also tried both the 64-bit and 32-bit versions, with no difference. Is it possible to get Photoshop working with both cards, short of replacing the FX5200?

Specs:

Intel Core 2 Quad Q9300 2.50GHz

4GB RAM

Over 300GB HDD space available for scratch disk use

EVGA 8800GT

PNY Verto FX5200

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g
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Faulting module name: MediaCoreIF.DLL, version: 7.0.0.0, time stamp: 0x51573a21
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