Photoshop Elements :: 9 Downloader Crash With Video Clips On Memory Card
Mar 31, 2013
I have a Canon SX30IS. When I use PSE9 to download from memory card, if there are any videos present on the card, the Photo Downloader crashes.
I believe that it is something to do with Apple Quicktime. When I uninstall Quicktime , PSE downloader does not crash while importing media form this camera, but cannot play video clips. On reinstalling Quicktime , the PSE downloader crashes while searching the memory card for media.
I have not upgraded PSE twice now because of this crash. What makes it worse is that Apple Quicktime is a very poor media player, managing about 2FPS on the video clips from this camera when both the Canon and the VLC video codecs can manage 30FPS.
I would much prefer if I could choose to use a video renderer, like using any available Windows codecs rather than insisting on using annoying Apple software.
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Oct 25, 2013
My Canon digital camera uses a removable memory card which I then put into an Inca Card Reader. When using Photoshop Elements 11 and try to open the Card Reader to import images, the Card Reader isn't even listed among the various drives attached to, or within, my computer? How can I fix this? I want Photoshop Elements 11 to recognise the Card Reader so I can import the images.
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May 26, 2013
I wish to copy selected photos from my Elements 10 catalogue to a memory card, which I can then slot into a digital photoframe. I have done this many years ago on Elements 4, but cannot remember the procedure.
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Jun 20, 2013
After years of uploading photos with a memory card reader, Adobe suddenly stopped recognizing ithe reader and I can't upload anything. I bought a new reader and got the same results.
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Oct 6, 2013
I'm having some troubles viewing all my video thumbnails.
I have different kinds of video clips in my organizer, but it's only the MOV-files that won’t show. The funny thing is, that it’s only some of the MOV-files that doesn’t show up others do!
All the video clips are recorded with an iPhone, and imported to the catalog at the same time.Even though I can’t see the thumbnail, I can still playback the video clip.
I've already tried the following:
- Repairing the catalog
- Optimizing the catalog
- Restoring the preferences to default settings
- Renaming the "status.dat" and "psa.prf" files
My specifications:
- Installed Adobe software - Photoshop Elements 12 + Premiere Elements 12
- Catalog containing appx. 17.000 photos and 400 video clips
- Windows 7 64 bit
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Dec 4, 2012
The clips are playable with Quicktime or Windows Media Player.
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Apr 24, 2013
I am using Elements 10 and do a lot of editing in slide show projects. I want to add video clips that are iin my catalog to my slide project. Every time I click on video clips it tells me I have to go to Premiere to activate. Is there a simpler way? I usually don't go to Premiere until I want to burn a disc..I don't need to edit the video clips.
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Sep 4, 2012
New to Premier Elements 10. Is there a way to save individual video clips after chopping up my raw video. Or should I be using another program? I simply want to convert a long video into shorter segments for my files and ease of future use.
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Mar 5, 2014
I've been working the last 6 months with 4 GH2s and ran into some strange troubles when initially importing them to the timeline. 2 hour shots are divided into 6 or 7 different files, and when brought into PP the first clips audio was assigned to all the other remaining clips. This was pretty strange, but I fixed it by using TSmuxer. It was added time in the workflow/set up, but in the end I could produce;
The latest update of PPCC now combines the entire 2 hours of footage into each of the 7 files being imported. So it is importing 2 hours of footage 7 times for each camera. The conforming is taking forever! For 4 cameras it's conforming 14 hours of footage each, when it should literally be a 7th of that.
It is taking up large amounts of time and disk space.
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Nov 10, 2012
I accidentally deleted some photos from a memory card. I recovered them using software called "Recover My Files". This software recovered the files but now I can't open them in CS3. I took these with an old Canon Rebel DSLR and they should not need converting, they opened fine before I deleted them.
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Jun 25, 2012
I've recently upgraded my Mac Pro's graphics card from an Asus 256MB 8400GS to a 1GB NVIDIA GeForce GTX 470. Everything seems to work fine in CS6 suite apart from a weird anomaly where, dragging the 'Depth of Field' slider on a Photoshop 3D layer, Photoshop crashes. All of the other 3D controls appear to work fine, just the 'Depth of Field' causes the crash.
I've tried disabling 'Open CL' and using the lowest settings, but I still get the crash. When I reinstalled the less powerful Asus card, I didn't get a crash and could use the slider fine. Would this be an NVIDIA driver issue, or Adobe bug with NVIDIA GTX cards?
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May 28, 2013
My Lightroom 4 on a Mac has stopped importing from a memory card. It used to do so, but now it hangs up and never actually imports the photos. If I save the photos from the card to a folder on my desktop, it works just fine. I have tried several different memory cards at different speeds, sizes, fullness, and it doesn't seem to matter. What can I do to go back to importing directly from the memory card?
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May 2, 2013
When I import images from my memory card, the images in preview are colored but when rendered in LR4, they are automatically converted to black and white. I made sure that in the import panel that 'Import During Import'> Develop Settings> None. My images show up in LR4 colored for an instance then convert to black and white. This is the first time I have encountered this problem. Am I missing something. I've checked my camera settings with nothing that I believe is the problem. I've been successful in using the other presets under 'Apply during Import' > Develop Settings, but using 'None' doesn't prevent the images from being converted to black and white in LR4. the same is true for importing to Bridge in PS-CS6. I get the same results of all the images being converted to black and white.
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Mar 23, 2011
I normally choose to "Move" images from my memory card to a hard drive folder when importing into Lightroom so that the card is then clear to use again. I cannot think of any settings I have changed Lightroom no longer gives me the option to move or add from a card. Is this an undocumented "Feature" of v3.3
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Dec 14, 2013
I just downloaded lightroom 5.4 the other day and today was the first time I went to download images with it.
I could review all my images before I plugged my card into the card reader and attempted to download them, when I opened the import window in lightroom the first image on the card had a preview, but it was greyed out and the rest of the images came up with the .CR2 icon and when I tried to import them I got an error message saying that the files cannot be read.
I tried ejecting the card and putting it back in my camera, but now I can't see the images on my camera either or save them manually to my hard drive.
The files are from a Canon 5D mk II and I shot all the images in RAW with no JPG's.
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May 26, 2013
I had LR4 working just fine but now I cant import from camera or memory card?
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Jun 27, 2013
When downloading photos off a SD card, Photo Downloader will occasionally hang. Doesn't happen all the time. I need to go to Activity Monitor and Force Quit the Photo Downloader, which is showing the status Not Responding.
Photoshop Elements Organizer then hangs and I have to shoot this process as well. Also showing Not Responding. Restart Photoshop Elements Organizer and can see the photos that have been imported.
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Jan 23, 2013
Is there any simple way to stop this running (from PE 11) at boot up?
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Nov 11, 2013
Why are photos out of sequence in Elements 11 Organizer Photo Downloader? When I rename photos they are downloaded in the "out of sequence" order - not the order in which the photos were taken.
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Sep 27, 2013
I am unable to download my photos to Elements 10. The program recognizes my Canon camera and he number of photos on its card. But when I tap "get media" nothing happens and I then cannot even cancel or close the photo downloader page, which Task Manager says is not responding.
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Oct 19, 2013
have been using PSP8 for a long time with no problems. i regularly copy files from my HD to a memory card but recently i have been getting the following error message for no apparent reason:
cannot copy [filename]: the directory or file cannot be created
if i try to copy a batch of files this does not happen for all files - just more recent ones. so half the files get copied, the others don't. i have checked file properties old files vs new and cannot see any difference. my memory card is not full.
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Dec 7, 2011
Is there any way to find out which memory card was used with an image?
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Apr 8, 2012
The Photoshop 6 beta program froze while using the crop tool on an image size of 8052x5368. I tried to save a file in another program while waiting for the crop to finish (usually about 1 second) and got an out-of-memory error. I checked the D: driv where the file in the other program was saved.
I have a flash C: drive and is not selected in the scratch disk preference. Two scratch disks, E: and G:, are selected with a total of about 800GB free space. After closing PS6Beta, the D: drive recovered about 164GB. The D: drive is not selected in the Scratch Disk list. I work with larger files and anticipate this problem again.How can I trap information for Adobe next time?
Adobe Photoshop Version: 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00) x32
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:14, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
[code]...
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Jul 29, 2012
It seems as if there is no rhyme of reason as to how the import process presents the previews to select for import. I did s shoot last night and the images are spread out over different areas between other photos that I took in the past. Shouldn't they just be sorted by image name so they are presented together?
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Jan 5, 2014
I am suddenly getting the error message "No images on the memory card meet the download conditions" when I try to import my pictures into Lightroom 5. My other cameras are importing to Lightroom as always... just fine. I have tried a direct import from the camera and also an import with my card reader and I get the same message. I have also changed cards with this camera and get the same error message.
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Jun 12, 2013
I have unchecked the box for "Show import dialogue when memory card is attached" in LR 4 and checked it in LR 5, but LR 4 is still opending every time when I insert a card in my card reader.
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Jan 29, 2013
I can no longer import .nef files via the Photo Downloader. It is only importing .jpg which I rarely shoot.
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Jul 7, 2013
The default sort for the Photo Downloader seems be by date and time. I recently purchased a camera the does up to 10 fps and the Downloader does not seems to have resolution to sort the micro-second or even second. I batch download the images and also do a rename of the files in this format yyyymmdd-###. I am finding my action sequences are all out of order. What I really just need the Downloader to do is sort by sequential camera number just like it comes out of the camera. Then all the images would be renamed in the right order. I tried modifying the XML settings file but that was no success.
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May 12, 2013
Photoshop Elements 8 (version 8.0). This is first time I tried to use photo downloader from Adobe Bridge (CS4 3.0.0.464) with my iphone 4s. It crashes every time. Have been to preferences and deleted adobe.downloader.plist. Still crashes.
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Dec 15, 2012
Shooting tethered only seems to allow me to store the images in lightroom, not on my camera - really would like to do both
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Feb 17, 2014
When attempting to import photos from memory card, I see the preview, however when I select the files to import, I'm getting this message:
The following files were not imported because they could not be read. (221)
Files are in .cr2 format as always...see screenshot...
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