Photoshop :: CS6 Not Loading - Actions And Preferences Errors
Apr 10, 2013
Photoshop CS6 has been working like a dream, and recently it has pushed some very large files.
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But, upon trying to open Photoshop this morning, I get these two messages:
Could not load actions because an unexpected end-of-file was encountered.Could not initialize Photoshop because the Preferences file was invalid (it has been deleted).         - although the file was still in the AppData...Adobe Photoshop CS6 Settings.
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Tried to 'restore' Preferences:
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Keyboard - CTRL ALT SHFT upon clicking PSD iconSaid 'Yes' to allow changes to systemStill received same two messagesRemoved the Adobe Photoshop CS6 Prefs.psp Restarted Photoshop, still received same two messages.  Tried resetting, CTL ALT SHFT, again still same two messages.
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Read Adobe thread to 'rename' the Actions Palette.psp, but keep it in the folder:
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I renamed it 'renamed' and left the Adobe Photoshop CS6 Prefs.psp in the folder as well.Did not receive the 'load actions' error, butStill received the 'Preference file was invalid' message.Tried CTRL ALT SHFT to reset,Still received the 'Preference file was invalid' message.Left the Actions as 'renamed', but removed the Adobe Photoshop CS6 Prefs.psp file as well.Still received the 'Preference file was invalid' message.Tried CTRL ALT SHFT to reset,Still received the 'Preference file was invalid' message.Â
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Mar 25, 2011
I have Elements 9, running on a Windows 7 64 bit PC. Â
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In organiser if I select Preferences from the Edit menu or by pressing Ctrl-K a small window comes up saying loading, but the preferences window never shows. Windows Task Manager shows that Elements is still running and the processor load is about 15-25% and so it would seem it is trying to do something. So far I've left the machine for over an hour and the loading window never goes. The only way to close Elements is to use End Task in Windows Task Manager.
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I've tried deleting the preferences file in /Users/User name/roaming/Adobe/Elements Organiser/9.0/Organiser/. I've also tried uninstalling, deleting all of the Adobe Elements files within the roaming profile and reinstalling. Neither of which has worked. Apart from this Elements works OK and I can access the Preferences in the Elements Edit programme.
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I have just installed the latest update and this made no difference.
I could definitely access the preferences window when the software was first installed. The only thing I can think of that has changed (apart from the usual Windows updates) was the installation of a trial copy of Lightroom 3, which I've now uninstalled.
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Jul 20, 2013
I just bought elements11, installed it and imported photos from folders, when i wanted to check/change preferences the program hung up 'loading' . my computer meets system requirments according to the box.
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Feb 25, 2014
I'm working on a project where I need to duplicate all animated sequences for both a male and female character. I currently have two biped rigged characters. I animate one, save the .bip animation file and then load into the other. I check the boxes for "Load max Objects" as I have some objects (like a glass of water) set as an IK pivot object. It loads those into the new scene along with the new pose, but the pose goes wrong, thought just with the arms (which are incidentally the only parts that have a seperate object as an IK pivot object.)
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Here's a screenshot to show what I mean:
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This incorrect animation happens whether the .bip animation file I save is loaded into the other character or loaded into the same character in it's original T-pose.
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Feb 29, 2012
Every so often I notice that my preferences have been reset. Can't pin down a frequency, but you say every 4-6 months this happens.Documents open in tab form, my scratch drive is now C, and the checked options of S and O drive is gone.
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I have not reset the preferences or done any actions or disk clean up operations.Using current version of McAfee Security Center and it does run scans automatically. But it does this frequently so the 4-6 mo. of reset makes this unlikely.
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Windows 7 OS and PS 12.0.4.Have noticed this same occurrence for years even with CS3.
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Aug 1, 2011
I have downloaded an action (*.ATN) file from a trusted source and saved it in the Adobe/Adobe Photoshop CS5/Presets/Actions folder. When I explore this folder via windows it shows the action I saved plus the default actions that came with Photoshop. When I click on "load actions" from the actions pallete I get a message that says the same folder is empty. Under file type it is looking for the correct file type (*.ATN).
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Mar 4, 2012
Is it possible to do actions directly after loading the DVB file by command appload in the autocad command bar?
For example, creating a menu in the menu bar with the available procedures in the .DVB?
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Oct 22, 2012
When I loaded some photo actions into my new PSE11 it show only a generic icon in the effects palette, not the icon from the maker so it takes extra time to search for the action I need. How can I get the icon from the maker to show as the icon in the palette?
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Aug 31, 2004
I downloaded a couple of actions from the web to my actions palette and they worked fine, but then I got greedy and downloaded a few more and that’s when things went south. Now none of the actions work - by not working I mean when I mouse over the Play Selection icon at the bottom of the action palette I get that little circle with a line through it. This happens with the PS default actions as well (I also get the circle on the Stop Playing/Recording and Begin Recording icons).
Somewhere in the following is probably what messed things up.
I downloaded actions to my computer in zip files. Copied them over to the actions folder (or somewhere) and unzipped them. I went back to the actions palette and hit “load actions” and loaded them. On the second set of actions that I downloaded I remember thinking “why am I copying and pasting these files - I bet I should cut and paste them, so I did and that may have been the start of the great crumble of 2004. PhotoShop help says: (under Saving and loading actions) “Actions are automatically saved the the Actions Palette folder in PS7.0 Settings folder. If this file is lost or removed, the actions you created are lost”.
I have searched for the settings folder and couldn’t find it, but the actions still show up on the actions palette - they just don’t run.
I’m a little fuzzy on the details on the above steps. In fact, I probably did something different on each download.
one more thing, I reloaded PhotoShop, but still nothing.
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Nov 24, 2013
My computer crashed and I removed all apps and reinstalled so now none of my actions appear. However I do have a backup file of all of them and want to reinstall but before when I was using cs6 ( Im assuming same thing as CC as it was all on the subscription plan ) I would click actions then the right arrows and it would bring me a big screen of all the actions ( even the ones that were just preloaded in ps ) and it was a big box with all the actions and some options to record etc...Now that box isn't there and it's just a single column drop down menu.
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Sep 13, 2013
my animation takes around two seconds to load within my browser. Is there a way to display a loading symbol such as spinning circle, that will show the animation is loading, then disappear once it is ready to display?
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Jan 22, 2014
I'm currently working on a site which is almost 95% complete. The loading time for the site is approx 7-10 seconds which seems to be slow. I have placed a preloader but that doesn't seem to be coming up while the site is loading.
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Is there anyway to speed up the loading time. Like some code that will tell it load specific number of frames first and then load the rest in the background?
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I have compressed the images that are being used but cannot compress further as they may lose the quality.I've got the preloader working and now it seems to be showing up while the site is loading. Is there any way to speed up the loading time.
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Nov 17, 2006
I like to put my actions somewhere special on my hardrive, not in apps folder.
Now, in past, when I saved actions CS2 would "remember" where this folder was, making real easy to save.
Lately, it keep defaulting to save as in the app folder-- even though I did navigate to my special area on last save as.
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Nov 4, 2013
I installed cs6 on my brand new Mac laptop yesterday. When I was done, I got a page that said I had over 400 errors during the install.Should I uninstall it and try installing it again?
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Aug 1, 2012
2008 MacBoo Pro with the NVIDIA GeForce 8600M GT 512 MB graphics card tried running Photoshop CS6 under Mac OS X 10.7.4?
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On my MacBook Pro, PS CS6 launches; however, any action results in an out of memory error. The CS6 versions of After Effects, Premiere Pro and Illustrator all launch and run as expected under 10.7.4.
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If I switch to my Mac OS X 10.6.8 startup volume, Photoshop CS6 runs as expected. I have support cases open with Adobe, NVidia and Apple. Adobe thinks I need to update the display drivers. NVidia says display drivers must be provided by Apple. Apple says that the display drivers are current. The Apple support agent said that he can escalate the case if the issue can be reproduced on more than one computer.
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I'd love to keep my MacBook Pro running another year or so without having to reboot in 10.6.8 every time I need to use Photoshop. I'd stay with 10.6.8, but of course iCloud requires 10.7.4. I have not tried Mac OS X 10.8 yet, but it's on my troubleshooting list.
Also, PS CS6 runs fine under Mac OS X 10.7.4 on my 2010 iMac.
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Sep 7, 2012
I am installing CS6 Design Standard on a MacbookPro 8 mgs ram, system meets all requirements. Yesterday Adobe Tech Support and I were on phone 3 1/2 hours trying to remedy the problem. NO GOOD. Still the same issue.
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I get error messages and also when I get into the program it also states that the extension files are missing etc..But the install failed and Minibridge didnt install at all, and does not show up or work at all.
PS open and appears to work some but it states it failed to install and gives me the following error messages;
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0 fatal / 4 error / 0 warning
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Payload {4FFA830C0-007A-4DB3-955C-B5EEE73BEDAF} Adobe Switchboard 2.0 2.0 0.0.0 ---------
Error: DF013: Failed to delete plist path at / Library/Launchdaemons/com.adobe.switchboard.plist{seq 20}
Error: DW063: ARKCmdFS.dylib:failed for command serviceinstall - error: 7 {Seq20}
Error DW050: The following errors were found during install:
Error DW050Â -Â Adobe Switchboard 2.0: Install Failed
Error: DW050 - Adobe Mini Bridge CS6: Install Failed
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Sep 23, 2013
I downloaded Photoshop CC the other day, and it worked fine. Today when I try and open Photoshop I am getting a multitude of errors about ‘FastCore Routines Module’, ‘MMXCore Routines module’, ‘Multiprocessor Support module’, and then that it could not ‘initialise Photoshop the internal file signature is incorrect’.
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Jun 21, 2008
When saving images as PSDS in photoshop CS3( using save as )and giving them a label, the image fails to save in a recognisable file. This file is then impossible to open. What I have found is if I type in any old letters eg yyy the photo is saved correctly, and I can then rename it with what I had intended.Any ideas as to why this is happening?
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Apr 2, 2007
Here is my latest attempt at an out of bounds image.. I don't understand why the lines of the photo are jagged... I did this rather quick but I am a little confused about the jagged lines... which by frustration left me leaving the image as is. Any ideas as to why this happened? I had made a rectangle and did a fill and deleted the inner part.. then when I transformed it I made sure to hold the shift key to keep it correct..
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Feb 10, 2009
whenever I try and install (In Vista 64bit) CS4 I get the error:
Adobe Photoshop CS4 English Language Pack
Error:
Error 2.
Adobe Photoshop CS4 English Language Pack_x64
Error:
Error 2.
LangPack (English) for DeviceCentral
Error:
Error 2.
Does anyone out there know what causes the above errors with CS4 installation? Does anyone know the solution, a Google search provides some clues but none that seem logically worked out.
The only real solution I could find was one telling me to do some things with the public folder, I tried that and the did a clean reinstall and no dice.
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Sep 29, 2012
I can't install camera raw. I've seen the same problems on the forum already, but unanswered. I get errors: "This is not the right kind of document" "Camera Raw editing is not enabled" I have creative design suite CS4, also bridge cs6. Ive tried uninstalling reinstalling photoshop. When i try both the camera raw 6_4 and 6_5 camera raw update they say "Update failed". When i try to install the Camera Raw 5.2, it gives me an error "Error opening file for writing:
C:ProgramDataAdobeCameraRawCameraProfilesAdobeStandard(all camera types).dcp Click Abort to stop the installation, Retry to try again, Ignore to skip this file
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Nov 16, 2012
I have a serious problem with Photoshop cs6 during the drawing with a large number of forms (about 30 ...).Appear in drawing the colored squares, lines and other defects, randomly placed in the drawing.If I save the image, close and reopen itthe drawing is ok.
My system is:
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Mac Pro
Mac OS X 10.7.5
Intel Xeon quad-core "Nehalem" a 2,8 GHz
12 GB (3 x 4 GB)
HD Serial ATA da 1 TB a 3 Gb/s e 7200 giri/min
ATI Radeon HD 5870 1 GB
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Jun 26, 2013
i installed Photoshop cc on a Trail to check if it runs well on my pc, when i opend/or made any image on the main area were you edit the Graphics go mental at places were collor changes... even if you open a new image and use the gradient tool,its not gone be on the final image or anything its just in that window..
so i fought maybe theres something wrong with my AMD ATI HD7950 Graphic's card thats pretty new, but after reinstalling all of the drivers and software for it its still there, just went through the troubleshoot page.. (windows7)
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Nov 20, 2012
I have used PSD since version 1 and lots have changed, except that there is always a new version around the bend.I just installed PSD 13 and updated it to 13.0.1. on my MacPro 3,1 with 16GB and 4TB.  Along the way I received launch errors :
MMX cannot be loaded
Color settings cannot be synched
Multiple Processor can't work with this version of Photoshop
I also received errors when I tried to creat a 3D layer from a shape or text layer or open a readable .obj file as a 3D layer.I updated the nVidia GeForce 8800 GT with the new driver 304.00.05f02 posted 10/2/2012.The first few times restarting with the new drivers, there was no changes. Finally I was able to use the 3D portion of PSD 13.Even though I was able to use the 3D, I still got the error warning on launch of PSD 'that the multiple processors weren't compatible with this version of Photoshop.'Â
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The Adobe site [URL] says that my GPU will work with PSD 13.I am also confused by the technospeak of open_gl and open_cl. Some places refor to the GeForce 8800GT as having both and some dont refer to those terms. I wish things were consistant. If it was found to work with PSD 13 as stated in the above reference are GL & CL active in the card I have?
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Sep 19, 2008
Any KB articles or help with printing errors when printing directly from Photoshop to an HP 3600n color laser printer? The one at work prints out pages with a "Kernel error" and the one at home simply doesn't print even though it say it's processing documents. I understand PS conversion is done in software with this printer so it may be an HP problem.
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Dec 20, 2008
I select a free transform object, the brackets form and I resize and click enter but the brackets do not go away.
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May 1, 2013
When opened, PS CS6 generates a "Could not complete your request because of a program error" dialog. I click OK and the program runs. However, File>Automate>PhotoMerge generates Error 8800 with reference to Line: 1085 --> if ((app.systemInformation.search(/PhotomergeUI/) < 0
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I delete the program, reload from Cloud and it runs OK until update the program via cloud services. Repeat above error sequence.
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Feb 23, 2013
I have a new Synology network drive that is formatted with the Synology native format, ext4. Photoshop CS5 works fine except that when I save a file to the drive, I get a "Can't build preview because of a disk error" message. However, after dismissing the dialog, the file saves and creates its icon in a normal manner, so the message is somewhat spurious. This is obviously annoying to have to dismiss the dialog every time I save a file.
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I have three other network drives that are FAT32, and have no problems like this. The Synology drive can't be formatted FAT32.
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Nov 26, 2012
I copied my PS CS5 Plug Ins folder into my CS6Â one & it started having problems opening & errors... what the basic/original ones should be in PS CS^6 Plug In folder?
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May 8, 2013
I tried to start photoshop today and received two errors and the app will not start. I tried un-installing and re-installing (cloud apps), but I encounter the same errors
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Can't post screen shots - you can't read them. First error says "Could not load actions as an unexpected end of file was encountered" The second one says "Could not initialize photoshop because the preferences file was invalid (it has been deleated)"
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I haven't installed any new software. PS worked a few days ago, other programs working OK, even cloud stuff
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Mar 9, 2008
I'm not sure if anyone here can help me out but I'm having some problems with my Photoshop CS. Every time I go to put a brush onto the layout header I'm working on I get a program error message (Could not complete request due to a program error) and Photoshop closes. I get a pop-up from Windows telling me it will shut down Photoshop and notify me if there's a solution to be found. I've tried three separate brushes from three different custom brush sets and sll of them have caused Photoshop to shut down. Has this happened to anyone else? If so what can I do to fix it? For some odd reason this is only happening when I'm working with large 760x350 journal headers. I was able to work with a 350x80 banner just fine. I reinstalled Photoshop CS several times but that didn't do a thing. I tried going back to the original presets (I renamed the presets folder when I moved my presets from my old computer last fall) and using a default brush but that didn't work either. I asked in a help community over on Livejournal but that didn't bring me much help. I really want to be able to use my brushes on my larger graphics.
The odd thing is I'm trying to make a header for a layout that's 760x350 in size. I go to create the new graphic with that specific size and it won't accept the brushes and gives me those errors. I go to create a small banner (350x80) or a 100px square journal icon and it works just fine. It even works fine on an existing image that's 760px wide and over 400px in height. I haven't tried to start an image that size from scratch to see if that gives me the error or not. I had been getting some help from that Livejournal community but that didn't get me very far. I've posed this same issue on two separate forums and have yet to receive any help. This is a very weird and very specific issue that I need help with.
Just so you know I'm running Windows Vista on my system.
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