Photoshop :: CS3 Extended Crash On Startup
Sep 6, 2008
It crashes before it even finished loading. I haven't even gotten the program to work once. Yes, I uninstalled and reinstalled. I have no printer, and I'm using Vista 64.
This is what it says.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 10.0.0.0
Application Timestamp: 4601eae8
Fault Module Name: dlbktwds.ds
Fault Module Version: 3.107.0.0
Fault Module Timestamp: 45df4d5a
Exception Code: c0000005
Exception Offset: 00004da2
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
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Oct 11, 2012
Know it's old, but have been using Photoshop CS 8.0 on office Mac Pro and home iMac for years with no problems. OSX is 10.5.8 Leopard. Still works fine on Mac Pro, but has just started crashing at startup on iMac for no apparent reason. Graphic layout comes up and then shuts down. Reinstalled the application with same result.
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Nov 25, 2008
OS: vista 64bit (all latest updates)
nvidia 8800gts 512 (driver 180.48)
8 gb RAM + latest mobo bios
It was working totally fine then WHAM! I noticed it first when i minimized it to the taskbar to look for some other files on my desktop. now it suddenly doesn't want to start. the 'only' thing is that the pc went into hibernation while i was at lunch a few times this week (can't see that having an effect)
I start it up and it crashes +/- after 8 seconds. EVERY time.
- Tried using the "run as admin" = didn't work (tried it just in case)
- tried changing a few settings in nvidia control panel = nada!
- once i got it open within the 8 seconds, I turned off openGL completly = nada!
- I've used the "DisallowOpenGLWindows_OFF.reg" just in case and that doesn't work either. (its a pretty recent GFX card)
all other cs4 apps (master suite) are working fine!
this exact same thing happened just before i reinstalled vista x64 about a month ago.
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Nov 29, 2008
In a moment of lax attention I've done something stupid to the Photoshop CS version (original 1) and told it to search C:/programfiles for plugins whereas I meant to tell it specifically where to look.
So now it crashes when it gets to the 'Scanning for Plugins' part and of course I can't alter it back to what it should be.
Now when I run Image Ready the plugins are still as normal...
System Restore doesn't change the settings. Uninstall of the Photoshop component doesn't put it right either.
(maybe uninstall/reinstall the entire CS suite - but I guess even then it will still have the bad settings)
So is it a registry thing and if so what needs to be done to stop it searching the entire hard drive programs for plugins.
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Dec 4, 2012
My PS CS6 extended often crashes at startup and do not find any solution. i´m using Windows 7 Ultimate 4GB Ram 64 bit Intel Core 2 Duo CPU
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May 4, 2012
Recently Photoshop CS3 Extended freezes when I launch it on my Windows 7 (64 bit) computer. The splash screen appears but then it just stops working (usually on initializing Tools).
I have read several things so far. To fix it I tried:
- disabling the TWAIN plugin
- resetting all tools
- deleting the Photoshop preferences file.
- deleting my printer from the control panel (some others said printer drivers could cause it)
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Nov 13, 2011
I change my motherboard ans proc and memory yesterday, but i don't reinstall windows seven, and now i don't have time to reinstal windows now.Before change my motherboard, 3ds x64 worked good, and now he crash on startup with the report error on jpeg attachement.
3dsmax_minidump.dmp
dmpuserinfo.xml
dumpdata.zip
(and it's written version 3ds max 13 - 64bits)
But 3ds max 2011 x32 works very good I need 3ds max 2011 x64 for use the plugins hair farm.
I already reinstall a several times 3ds x64 but nothing, et try to remove the three dmp, xml, and zip, and also put on Open GL
windows 7 ultimate x64
intel i7 2600 3.4 ghz
8,00 gb ram
geforce 8800 gt
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Nov 1, 2013
I get the following crash meassage on booting AE 12.1 from Mavericks
I have re-installed & trashed Prefs.
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Dec 10, 2008
I recently bought the CS4 Design Master Suite and it includes CS4 Photoshop Extended. I've used it several times and I like it more than CS3, the differences aren't drastic but they make a big difference (in a good way).
So I'm using it the other day and it suddenly closes within a minute of opening a file. No warning, no error message, it just closes. I think maybe I accidentally clicked close or somehow ended the program... nope, I restart it and it does the same thing. So then I assume it's a faulty file...nope, it still closes itself within a minute with whatever file I open.
I've contacted Adobe customer support, but they keep referring me to the CS3 photoshop troubleshooting page, even WHEN I explicity list in the questionnaire that my woes are related to CS4...
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Feb 22, 2012
The company I work for has just switched to Max2012 but my machine has a problem with it. I get this error on startup and whenever I open and close the ribbon:
-- Unknown property: "validobjfunc" in #StructolyBoost(undefined:<data>;Public)
It throws open the max script editor window and a message prompt saying the above text. If I press OK, the message goes away. When I close the editor the message comes back and we have a loop!
To get around it I can press OK. Then run script and go to max root > stdplugs > stdscripts > PolyTools.ms
I looked around and saw people had this error on previous versions of max and the fix was to place a copy of polytools.ms in the startup folder. I tried this and polytools.ms crashes instead on startup. To me from the error given it looks like the ribbon isn't loading a script somewhere that it should do. Placing it in the startup folder makes sense as a temporary fix but in this case it doesn't work. I can run the script after every time max has loaded but this is inconvenient and means I can't do any batch operations which I do quite often.
My PC specs are Win XP x64 SP2, Xeon W3550, 12gb ram, quaddro 3800 and dual screen monitors, I also use a Wacom tablet.
The problem happens in both x64 and x86 installations of 3ds max. We have reinstalled 3ds max countless times. My colleagues have identical computers, hardware wise, haven't had the same issues. We're using SP2 patched 3ds max 2012 too.
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Mar 18, 2013
I changed the 'startup' value from 1 to 2 in ACA 2012, now program crashes. On start up it displays the first error message 3 times (see attached), then opens a blank drawing. Once a select a file it displays the second message 70 times then opens the drawing. After a few seconds a fatal error message is displayed and program closes.
Error messages are the same other than address location changes.
I have tried a repair and a reinstall to no avail.
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Feb 8, 2013
Civil 3D 2013, SP1.
Set STARTUP to 2, and make sure the Sheet Set Manager palette is visible.
Close Civil 3D, then restart it.
It should open in a zero-document state, with the SSM palette visible.
Now open a sheet set, and double click on a sheet in the SSM to open it.
When I do this, I get four "Unhandled Exception" dialogs in a row, then C3D disappears (crashes!)
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Oct 25, 2012
I need to troubleshoot printing in cs6 photoshop extended. I have printed a lot but it started crashing yesterday. Toshiba - All-In-One 16gb 64 bit Windows 7 home premium. video driver is up to date. I have uninstalled/reinstalled.
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Mar 31, 2009
I know Windows 7 is not officially supported, but that's the point of software testing - to find bugs.
OS: Windows 7 32bit, build 7057.
PS: CS4 Extended 32bit, ver. 11.0.1
GPU: disabled
Problem: Any operation from the "3D" menu results in Photoshop crashing. (Module was C:Program FilesAdobeAdobe Photoshop CS4Plug-ins3D EnginesPhotoshop3DEngine.8BI)
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May 21, 2007
Problem with AdobeOwl.dll according to debug report. Also Variations not working.
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Jul 10, 2013
I recently gave my windows a factory restore (fresh start windows original copy), I had no issues with autodesk software before the windows fresh start (i use Revit and 3Dmax too), i even installed and used Autocad 2014 on my laptop before the restore and it ran just fine, problem is now after the windows restore Autocad crashes everytime i open it, installation was smooth and succesfull with no error warninings whatsoever; the problem comes when i start Autocad 2014 for the first time, the initialization window opens and starts loading the files but then (everytime) crashes and freezes my laptop forever, not even the task manager is posible to open
My Specs:
Laptop: Alienware M14x R2
Processor: intel i-7 @2.30 ghz
16 gb RAM
Graphics: Nvidia GeForce 650M 2GB
running on Windows 7 64-bit
after the restore i downloaded the latest drivers for my graphics card, so that shouldnt be the issue, i also switched the processing tu GPU only.
i already tried lots of solutions i saw on other posts, but none seems to suit my need, i tried the .NET framework thing, switching off the windows Aero theme, but the problem remains the same, it still freezes completely my laptop everytime i try to run Autocad 2014, i even tried installing Autocad 2013, Autocad 2011 and Revit 2014 but the issue is the same in all of them they freeze at startup without any pop up error warnings, just freezes.
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Apr 16, 2013
CS4 Extended. Early 2008 iMac 24", 4 GB RAM, updated to Mountain Lion OSX 10.8.3 in Dec 2012.CS4 (11.0.2) was working fine with no issues until 2 weeks ago. The startup splash screen loads and displays messages about various tools being loaded....
However, it does not go beyond: "Reading Color Settings...." and I get the spinning color ball if the cursor is over the splash screen and a blue spinning ball when the cursor is outside the splash screen.Have to use "Force Quit" to get out of the program.Adobe Acrobat Reader also does not work. Upgraded from Adobe LightRoom LR2 to LR4 and that works fine!
Here is what I have tried:
Uninstalled Acrobat Reader and CS4 Rebooted the computer Re-installed CS4 (legit copy and have serial #) Re-installed Reader Checked for updates on Adobe site and updated CS4 to 11.0.2 Rebooted the computer Started CS4..... Got to the same step "Reading Color Settings..." and the programs hangsThought that some crucial file(s) in the System may have been damaged/corrupted, so...Re-installed Mountain Lion to potentially remove/overwrite damaged filesRebooted the computer Launced CS4 and got the same results as in step 7 above
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Aug 26, 2013
I have PSP 15.2.0.12, win 7 64-bit machine with ample power and graphics card. Regularly run multiple CAD programs and so on.
When I double-click the desktop icon to launch the product it crashes - always.
When I double-click an image in Windows Explorer, it launches OK and opens the file with the Edit tab active.
How to resolve the dbl-clk desktop death?
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Jan 10, 2013
my tool palette causes a systematic crash at startup .
is there a way to launch without opening toolpalettes .?
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Mar 17, 2012
Both Photoshop CS5 (64 Bit) and Premiere Pro (64 Bit) Crash on Start up. 32 bit version of Photoshop works fine.
Here is the problem signature when they crash.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 12.0.0.0
Application Timestamp: 4bbc5b10
Fault Module Name: CoolType.dll
Fault Module Version: 5.7.82.7602
Fault Module Timestamp: 4b980c97
[code]....
Both are referencing cooltype.dll. I ran Font Doctor on all system and non-system fonts and found no errors. Booted without Extensis Suitcase loading. Nothing works. All 32 bit programs work fine.
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Feb 3, 2009
Everytime i open a CS3 psd file in Photoshop CS4 extended 64bit the application crash after few minutes or seconds...
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Aug 30, 2012
Currently I am running PhotoShop extended CS5, 64bit. in which i have my fovorite plugins (Topaz, Nik and OneOne) running perfectly.
I have upgraded to Adobe Creative Cloud and installed PhotoShop extended CS6 using Adobe Application Manager as recommended. It didn't ask me if I wanted to upgrade or do a new install for PhotoShop. So now I CS6 running with no Plug-ins. I need my plugins! LOL.
I tried pointing to additional plugins in the CS6 preference to the CS5 plugin folder. Upon Launch it gave me a whole slew of error messages saying something cant load or launch C+ runtime error or what not. It does open up, but it only gives access to Nik and Topaz. OnOne doesn't show up under filters or extensions.
So, what are my options?
Just copy the plugins from CS5 to CS6?
I dont't want to reinstall all the plugins to CS6 if I don't have to as I've auto updated them over time to current versions online, so only have installation files for my original purchases.
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May 29, 2012
I'm happy with the NX version, but if I want to upgrade to XT, how do I do it? I looked on the upgrade options for XT and upgrading from NX, is not there.
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Aug 10, 2009
My photoshop 5.5 in XP hang at startup using my login. If I use the administrator to login, it can startup normally. My account is also in administrator group. I have tried removing the pref file and ini file but no use.
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Sep 23, 2013
After Adobe Creative Cloud installed Photoshop CC via the root account, see:
[URL]
The Adobe Photoshop CC 14.1.1 (14.1.1.415) crashes immediately on startup under OS X 10.8.5 unless I am running logged into the root account. This happens when I try to run Adobe Creative Cloud.app as a standard user or as a user with admin privileges.
In other words, the only way I am able to run the Adobe Photoshop CC application is if I take the dangerious option of enablign the root account, logging into it and then directly running the application.
how I can run Adobe Photoshop CC without having to both enable and login to the root account.
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Jun 18, 2013
I reformatted and reinstalled Windows 7 SP1 yesterday. Reinstalled CS5.5 Master Collection and updated through AAM. I can open Photoshop, but if I open a file, or try to create a new file, it crashes immediately, and this is the error info:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 12.1.0.0
Application Timestamp: 4d90cf71
Fault Module Name: nvoglv32.DLL
Fault Module Version: 9.18.13.783
[code]....
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Feb 11, 2013
Running Windows 7 64 bit, has been fine up until a few days ago after I had a virus. I have uninstalled, used the photoshop clean up tool and reinstalled, still the same problem. CS4 is working fine but I can't get CS5 to work, it crashes on start up with the following details.
Problem Event Name:APPCRASH Application Name:Photoshop.exe Application Version:12.0.0.0 Application Timestamp:4bbc5b10 Fault Module Name:amtservices.dll Fault Module Version:3.0.0.64 Fault Module Timestamp:4b6004a6 Exception Code:c0000005 Exception Offset:0000000000088dba OS Version:6.1.7601.2.1.0.768.3 Locale ID:2057 Additional Information 1:42f3 Additional Information 2:42f36e6d42b7acab1a756482c3a16e17 Additional Information 3:a3a2 Additional Information 4:a3a2bc05e7527151873d6c51f844212f
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Jul 2, 2012
I've just applied the latest update, but am experiencing very slow image loading times between LR 4.1 and CS6 Extended edition. I am using an iMac 27 2.8Ghz with 8Gig of System Ram, over 300Gig of HDD free space.
Upon selecting edit-in CS6 with an image in LR 4.1, CS6 starts up with a long splash screen, loads, then I get a spinning grey circle, then CS6 loads on the desktop, then I get a colored spinning circle, before my image finally appears.
I have performance set to an external scratch disk witih 624G of free space, 5644 MB of memory usage at 74%, HS at 30 CL at 7 CTS at 1028K
I have CS5 still installed and it's load times are about twice as fast as CS 6
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Apr 18, 2013
Process: Adobe Photoshop CS5.1 [86573]
Path: /Applications/Adobe Photoshop CS5.1/Adobe Photoshop CS5.1.app/Contents/MacOS/Adobe Photoshop CS5.1
Identifier: com.adobe.Photoshop
Version: 12.1 (12.1x20110328.r.145) (12.1)
Code Type: X86-64 (Native)
[code]...
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Apr 5, 2013
When I launch PS CS6, I see the splash screen, and then the workspace, and then the program immediately crashes. I have verified that this is happening with all user accounts. OS is 10.7.5, PS version is 13.0.4. All of the other programs in the Production suite launch without a problem. Here is the crash report:
Process: Adobe Photoshop CS6 [13488]Path: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6Identifier: com.adobe.PhotoshopVersion: 13.0.4 (13.0.4.28)Code Type: X86-64 (Native)Parent Process: launchd [9427]
Date/Time: 2013-04-05 12:36:11.076 -0500OS Version: Mac OS X 10.7.5 (11G63b)Report Version: 9
Interval Since Last Report: 1258 secCrashes Since Last Report: 6Per-App Interval Since Last Report: 20 sec
Per-App Crashes Since Last Report: 6
Anonymous UUID: 0CBA49E8-64A2-4980-B2F3-9D8B43101BBE
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
[code]....
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Nov 23, 2013
This message keeps appearing when I start Photoshop CC on my MAC. I don't see a Photoshop installer anywhere.One or more files in the Adobe Application Support folder, necessary for running Photoshop, are missing. Please run the Photoshop installer and re-install Photoshop.
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