Photoshop :: CC Crashes On Startup Under OS X 10.8.5?
Sep 23, 2013
After Adobe Creative Cloud installed Photoshop CC via the root account, see:
[URL]
The Adobe Photoshop CC 14.1.1 (14.1.1.415) crashes immediately on startup under OS X 10.8.5 unless I am running logged into the root account. This happens when I try to run Adobe Creative Cloud.app as a standard user or as a user with admin privileges.
In other words, the only way I am able to run the Adobe Photoshop CC application is if I take the dangerious option of enablign the root account, logging into it and then directly running the application.
how I can run Adobe Photoshop CC without having to both enable and login to the root account.
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Apr 5, 2013
When I launch PS CS6, I see the splash screen, and then the workspace, and then the program immediately crashes. I have verified that this is happening with all user accounts. OS is 10.7.5, PS version is 13.0.4. All of the other programs in the Production suite launch without a problem. Here is the crash report:
Process: Adobe Photoshop CS6 [13488]Path: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6Identifier: com.adobe.PhotoshopVersion: 13.0.4 (13.0.4.28)Code Type: X86-64 (Native)Parent Process: launchd [9427]
Date/Time: 2013-04-05 12:36:11.076 -0500OS Version: Mac OS X 10.7.5 (11G63b)Report Version: 9
Interval Since Last Report: 1258 secCrashes Since Last Report: 6Per-App Interval Since Last Report: 20 sec
Per-App Crashes Since Last Report: 6
Anonymous UUID: 0CBA49E8-64A2-4980-B2F3-9D8B43101BBE
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
[code]....
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May 8, 2012
I have just installed Photoshop CS6 trial and it crashes very often at startup (with windows error reporting message). I disabled plugins, GPU but no luck.What can i do next? (Ps CS5.1 worked fine)
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Mar 17, 2009
I installed it updated it and it still crashes. I have a feeling its my videocard but im not sure what and why. My videocard is updated and the reason i believe its my videocard is that when i pull up After Effect "sniffer_GPU.exe" crashes. I know its a different program but any graphical CS4 program crashes.
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Jun 14, 2013
Photoshop cs6 crashes at startup after 13.05 update?
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Dec 4, 2012
My PS CS6 extended often crashes at startup and do not find any solution. i´m using Windows 7 Ultimate 4GB Ram 64 bit Intel Core 2 Duo CPU
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Nov 5, 2013
I have the Cs5 Master Suite and just installed my new Wacom Intuos3 tablet. I'm running on a Windows 7. Before installing Photoshop never had a problem starting up - now it crashes without fail every time. I tried uninstalling the Wacom, rebooting, running a virus check, blah blah blah, but nothing works. Photoshop crashes every time, whether or not the tablet is plugged in or installed now.
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Aug 13, 2011
I've been using VSX4 for about 4 weeks without any problems, aside from the very occasionaly crash. The last time I used it was three days ago.
I've tried to use it today to find it crashes at startup every time. I have restarted my PC several times to no avail. As far as I can recall, I have not installed anything in the last three days, or updated drivers.
I have uninstalled and then reinstalled. Again, to no avail.
VSX4 creates a dump file each time, which I can't view in any software I have.
I have tried contacting Corel but get a very cryptic message that a case has been created then "Case creation fail" message!
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Apr 25, 2012
I've been using VSX4 for about 4 weeks without any problems, aside from the very occasionaly crash. The last time I used it was three days ago.
I've tried to use it today to find it crashes at startup every time. I have restarted my PC several times to no avail. As far as I can recall, I have not installed anything in the last three days, or updated drivers.
I have uninstalled and then reinstalled. Again, to no avail.
VSX4 creates a dump file each time, which I can't view in any software I have.
I have tried contacting Corel but get a very cryptic message that a case has been created then "Case creation fail" message!
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Apr 2, 2013
It's probably something to do with the brushes 'cause when the folder (for the brushes) was still empty; Gimp started without any problems. And now, when the brushes are there, Gimp keeps on crashing. I'm 100% sure that this never happened to me when I was using the 2.6 version. URL....
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Oct 15, 2012
AutoCAD LT 2013 - Crashes at startup and haven't been able to use at all!
Autocad opens and them it closes itself very quick. It doesn´t give me any error. The program was running ok, until last week. Haven´t make any system changes
I´ve tried to uninstall and them install de program, reinstall :NET framework and still nothing
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Mar 5, 2013
I have a new (cheap) Lenovo Notebook that came preconfigured with Windows 8.
With some effort, I have configured it to have an administrator account and a normal user account.
Today I downloaded the latest GIMP and installed it on the administrator account. The program starts fine (albeit painfully slowly) and seems to run normally on the administrator account. However, in the normal user account, Gimp gets part way through loading and crashes as shown in this image:
what the error message: "The application has requested the Runtime to terminate it in an usual way" might mean?
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Feb 24, 2014
I've recently updated CC from 12.1 to 12.2 and I cannot launch it anymore. After Effects launches its UI and after 2-3 seconds it crashes without any error message or crash log. My specs:
Windows 7 Home Premium 64bit
Intel Core i5 3450 3.1GHz
Geforce GTX 560
Gigabyte P67A-D3-B3 motherboard
16GB ram
I've already reinstalled After Effects about 4 times, deleted media cache, deleted preferences, updated graphics drivers, rebooted my PC dozens of times but I still can't run it.
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Jan 19, 2014
I installed Mavericks and decided to update to Illustrator CC. It downloaded fine and when I went to launch it it opened up to the promo screen showcasing the new features like rounded corners and the segment editing tool etc. When I go to click the "Done" button Ai CC crashes. Nothing I do resolves this. So I ran uninstall and re-installed it and the same exact thing happens every single time.
A few points of fact:
- I have NO PLUGINS installed for Ai CC
- I do have Ai CS5 installed (Need this to access old art in my archive that is FreeHand format)
- I have Ai CS6 installed (Because most of my clients aren't on Ai CC yet)
- Photoshop CC works fine
- MUSE CC works fine
I uninstalled Ai CC again and the past two days had a MAC IT specialist come in and clean up my entire system to make sure it's in perfect condition before I downloaded and tried to install Ai CC again. My system hasn't been this fine tuned since I installed Mountain Lion, everything is working great.
I tried to install Ai CC again and the exact same thing happened it crashes at the promo screen. When I go and click the "Done" button the beach ball spins and the whole app goes down. Every single time with no exception.
Ai CS6 works fine, no problems at all.
Here is the crash report generated when I last tried to install Ai CC: [URL]
My system information is here too in case you need to know machine specs: [URL]
The inane "Adobe Customer Care" on twitter isn't cutting it with their scripted responses that solve nothing and blame everything on the user.
This is really getting old and I've wasted two days of work time because what should be simple, simply is not.
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May 1, 2012
Every so often when I open 2013 inventor it freezes at the startup window. the "progress bar" at the bottom gets about 75% across, then freezes. If I click on the window it, a dialog box appears that will let me close the program or check online for a solution. It has happened on all 7 machines here.
Dell t1500 i7 8 gb ram
Windows 7 64 bit
ati firepro v4800
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Feb 7, 2014
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Dec 4, 2012
When I start Reference Manager, the program window opens but at the same moment a message window opens saying 'AutoCAD component has stopped working Windows is checking for a solution to the problem...'. A solution is not found, so I can only select 'Close program', and the program closes. I have run Reference Manager successfully a few weeks ago, and after that I haven't installed or removed Autodesk programs. I have Windows 7 64-bit, AutoCAD Mechanical 2012 SP2 and Factory Design Suite Ultimate 2013. I cannot use Reference Manager 2013 (which works) because it saves the files in 2013 format.
In Windows Control Panel / Troubleshooting I found a file with the following text:
Description
Faulting Application Path: C:Program FilesAutodeskAutoCAD Mechanical 2012AdRefMan.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: AdRefMan.exe
Application Version: 18.2.51.0
Application Timestamp: 4d4b63d1
Fault Module Name: AdRefMan.exe
Fault Module Version: 18.2.51.0
Fault Module Timestamp: 4d4b63d1
Exception c0000005
Exception Offset: 000000000003dc71
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1035
Additional Information 1: 9416
Additional Information 2: 9416e8b8865dfbe86f7b5b96c4331260
Additional Information 3: c86b
Additional Information 4: c86b8562f11a561a601a7649b1d675a3
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Jun 18, 2012
I have, of course, uninstalled and reinstalled the program several times, along with computer reboots each time. It is still trying to find this file. I even attempted to find and replace the file so it could find it, but nothing seems to work.
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Aug 10, 2009
My photoshop 5.5 in XP hang at startup using my login. If I use the administrator to login, it can startup normally. My account is also in administrator group. I have tried removing the pref file and ini file but no use.
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Jun 18, 2013
I reformatted and reinstalled Windows 7 SP1 yesterday. Reinstalled CS5.5 Master Collection and updated through AAM. I can open Photoshop, but if I open a file, or try to create a new file, it crashes immediately, and this is the error info:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 12.1.0.0
Application Timestamp: 4d90cf71
Fault Module Name: nvoglv32.DLL
Fault Module Version: 9.18.13.783
[code]....
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Feb 11, 2013
Running Windows 7 64 bit, has been fine up until a few days ago after I had a virus. I have uninstalled, used the photoshop clean up tool and reinstalled, still the same problem. CS4 is working fine but I can't get CS5 to work, it crashes on start up with the following details.
Problem Event Name:APPCRASH Application Name:Photoshop.exe Application Version:12.0.0.0 Application Timestamp:4bbc5b10 Fault Module Name:amtservices.dll Fault Module Version:3.0.0.64 Fault Module Timestamp:4b6004a6 Exception Code:c0000005 Exception Offset:0000000000088dba OS Version:6.1.7601.2.1.0.768.3 Locale ID:2057 Additional Information 1:42f3 Additional Information 2:42f36e6d42b7acab1a756482c3a16e17 Additional Information 3:a3a2 Additional Information 4:a3a2bc05e7527151873d6c51f844212f
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Jul 2, 2012
I've just applied the latest update, but am experiencing very slow image loading times between LR 4.1 and CS6 Extended edition. I am using an iMac 27 2.8Ghz with 8Gig of System Ram, over 300Gig of HDD free space.
Upon selecting edit-in CS6 with an image in LR 4.1, CS6 starts up with a long splash screen, loads, then I get a spinning grey circle, then CS6 loads on the desktop, then I get a colored spinning circle, before my image finally appears.
I have performance set to an external scratch disk witih 624G of free space, 5644 MB of memory usage at 74%, HS at 30 CL at 7 CTS at 1028K
I have CS5 still installed and it's load times are about twice as fast as CS 6
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Oct 11, 2012
Know it's old, but have been using Photoshop CS 8.0 on office Mac Pro and home iMac for years with no problems. OSX is 10.5.8 Leopard. Still works fine on Mac Pro, but has just started crashing at startup on iMac for no apparent reason. Graphic layout comes up and then shuts down. Reinstalled the application with same result.
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Apr 18, 2013
Process: Adobe Photoshop CS5.1 [86573]
Path: /Applications/Adobe Photoshop CS5.1/Adobe Photoshop CS5.1.app/Contents/MacOS/Adobe Photoshop CS5.1
Identifier: com.adobe.Photoshop
Version: 12.1 (12.1x20110328.r.145) (12.1)
Code Type: X86-64 (Native)
[code]...
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Nov 23, 2013
This message keeps appearing when I start Photoshop CC on my MAC. I don't see a Photoshop installer anywhere.One or more files in the Adobe Application Support folder, necessary for running Photoshop, are missing. Please run the Photoshop installer and re-install Photoshop.
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May 10, 2012
my adobe photoshop cs5 keeps on crashing at startup.It has been working fine until today after
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Jun 18, 2013
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Dec 27, 2008
Using Vista 64-bit, installed PS CS4 the other day. I have been using the 64 bit version fine with no problems. However, I downloaded a plugin that only works in the 32-bit version, so I tried to launch the 32-bit version from the start menu, and the splash screen comes up for a few seconds, then an error message saying "Adobe Photoshop CS4 has stopped working". The splash screen is stuck on "Building TWAIN menu items..." This also happens when I try to start the program from the photoshop.exe in Program Files (x86) folder.
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Mar 9, 2006
Every time that I start (boot, turn on) my computer, Photoshop 7.0 starts automatically, increasing considerably the machine's boot time. Photoshop IS NOT listed in the taskbar's start menu / programs/ startup. I wonder if there is a place in the registry (win98 SE) where I can de-activate that, or, maybe, somewhere whithin Photoshop some option to able/disable automatic startup.
How do I disable that WITHOUT uninstalling Photoshop?
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Feb 29, 2008
I'm running CS on a XP Pro SP2 PC, and have been running it since 2004 with no problems until last fall.
For no reason I can figure out it stopped starting up. No new software, no viruses, I checked. I would get just a grey window with no credits and eventually I'd hit ctrl+alt+del and see that the program wasn't responding.
I've uninstalled it completely, having to reactivate it upon re-install. I've removed my preferences. I've manually uninstalled it and re-installed it.
Now it runs, but after clicking the icon it takes over 2min 15 sec before I even see the credits window. then several seconds later it's up and running.
Illustrator CS2 starts up completely as normal.
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Nov 29, 2013
I just bought elements 10 and it wont start; its crashing trying to open editor...I haven't had a chance to use it yet. It shows it's starting and then its not responsive. Now the program is completely unresponsive and not opening at all.
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