Photoshop :: CS Very Slow Startup
Feb 29, 2008
I'm running CS on a XP Pro SP2 PC, and have been running it since 2004 with no problems until last fall.
For no reason I can figure out it stopped starting up. No new software, no viruses, I checked. I would get just a grey window with no credits and eventually I'd hit ctrl+alt+del and see that the program wasn't responding.
I've uninstalled it completely, having to reactivate it upon re-install. I've removed my preferences. I've manually uninstalled it and re-installed it.
Now it runs, but after clicking the icon it takes over 2min 15 sec before I even see the credits window. then several seconds later it's up and running.
Illustrator CS2 starts up completely as normal.
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Jul 2, 2012
I've just applied the latest update, but am experiencing very slow image loading times between LR 4.1 and CS6 Extended edition. I am using an iMac 27 2.8Ghz with 8Gig of System Ram, over 300Gig of HDD free space.
Upon selecting edit-in CS6 with an image in LR 4.1, CS6 starts up with a long splash screen, loads, then I get a spinning grey circle, then CS6 loads on the desktop, then I get a colored spinning circle, before my image finally appears.
I have performance set to an external scratch disk witih 624G of free space, 5644 MB of memory usage at 74%, HS at 30 CL at 7 CTS at 1028K
I have CS5 still installed and it's load times are about twice as fast as CS 6
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Jun 18, 2013
I noticed the new photoshop cc starts very slow. After it is startet I have much harddisk access for approx. 30 seconds. In the CS6-version I don't noticed a problem like this.
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May 2, 2013
I've been running the cloud version of CS6 for a few months, and in the last several weeks, Photoshop has become incredibly slow, and often gets stuck on the "reading preferences" at startup.
I went through all the suggested things, (got rid of bad fonts, downloaded brushes as they were INCREDIBLY slow, and reset some settings to enhance speed), but it's barely made a dent. I already contacted Apple support, and they said it's only an issue with the Adobe software. Also, it reallllllly doesn't like to open .ai documents in psd, which is a problem for me as I need to work in both every day.
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Aug 23, 2013
how to make my photshop application fast few days ago it was working good but now its performance is slow and my computers speed is also slow. How to fix it?
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Aug 10, 2009
My photoshop 5.5 in XP hang at startup using my login. If I use the administrator to login, it can startup normally. My account is also in administrator group. I have tried removing the pref file and ini file but no use.
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Sep 23, 2013
After Adobe Creative Cloud installed Photoshop CC via the root account, see:
[URL]
The Adobe Photoshop CC 14.1.1 (14.1.1.415) crashes immediately on startup under OS X 10.8.5 unless I am running logged into the root account. This happens when I try to run Adobe Creative Cloud.app as a standard user or as a user with admin privileges.
In other words, the only way I am able to run the Adobe Photoshop CC application is if I take the dangerious option of enablign the root account, logging into it and then directly running the application.
how I can run Adobe Photoshop CC without having to both enable and login to the root account.
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Jun 18, 2013
I reformatted and reinstalled Windows 7 SP1 yesterday. Reinstalled CS5.5 Master Collection and updated through AAM. I can open Photoshop, but if I open a file, or try to create a new file, it crashes immediately, and this is the error info:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 12.1.0.0
Application Timestamp: 4d90cf71
Fault Module Name: nvoglv32.DLL
Fault Module Version: 9.18.13.783
[code]....
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Feb 11, 2013
Running Windows 7 64 bit, has been fine up until a few days ago after I had a virus. I have uninstalled, used the photoshop clean up tool and reinstalled, still the same problem. CS4 is working fine but I can't get CS5 to work, it crashes on start up with the following details.
Problem Event Name:APPCRASH Application Name:Photoshop.exe Application Version:12.0.0.0 Application Timestamp:4bbc5b10 Fault Module Name:amtservices.dll Fault Module Version:3.0.0.64 Fault Module Timestamp:4b6004a6 Exception Code:c0000005 Exception Offset:0000000000088dba OS Version:6.1.7601.2.1.0.768.3 Locale ID:2057 Additional Information 1:42f3 Additional Information 2:42f36e6d42b7acab1a756482c3a16e17 Additional Information 3:a3a2 Additional Information 4:a3a2bc05e7527151873d6c51f844212f
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Oct 11, 2012
Know it's old, but have been using Photoshop CS 8.0 on office Mac Pro and home iMac for years with no problems. OSX is 10.5.8 Leopard. Still works fine on Mac Pro, but has just started crashing at startup on iMac for no apparent reason. Graphic layout comes up and then shuts down. Reinstalled the application with same result.
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Apr 18, 2013
Process: Adobe Photoshop CS5.1 [86573]
Path: /Applications/Adobe Photoshop CS5.1/Adobe Photoshop CS5.1.app/Contents/MacOS/Adobe Photoshop CS5.1
Identifier: com.adobe.Photoshop
Version: 12.1 (12.1x20110328.r.145) (12.1)
Code Type: X86-64 (Native)
[code]...
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Apr 5, 2013
When I launch PS CS6, I see the splash screen, and then the workspace, and then the program immediately crashes. I have verified that this is happening with all user accounts. OS is 10.7.5, PS version is 13.0.4. All of the other programs in the Production suite launch without a problem. Here is the crash report:
Process: Adobe Photoshop CS6 [13488]Path: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6Identifier: com.adobe.PhotoshopVersion: 13.0.4 (13.0.4.28)Code Type: X86-64 (Native)Parent Process: launchd [9427]
Date/Time: 2013-04-05 12:36:11.076 -0500OS Version: Mac OS X 10.7.5 (11G63b)Report Version: 9
Interval Since Last Report: 1258 secCrashes Since Last Report: 6Per-App Interval Since Last Report: 20 sec
Per-App Crashes Since Last Report: 6
Anonymous UUID: 0CBA49E8-64A2-4980-B2F3-9D8B43101BBE
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
[code]....
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Nov 23, 2013
This message keeps appearing when I start Photoshop CC on my MAC. I don't see a Photoshop installer anywhere.One or more files in the Adobe Application Support folder, necessary for running Photoshop, are missing. Please run the Photoshop installer and re-install Photoshop.
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May 8, 2012
I have just installed Photoshop CS6 trial and it crashes very often at startup (with windows error reporting message). I disabled plugins, GPU but no luck.What can i do next? (Ps CS5.1 worked fine)
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May 10, 2012
my adobe photoshop cs5 keeps on crashing at startup.It has been working fine until today after
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Dec 27, 2008
Using Vista 64-bit, installed PS CS4 the other day. I have been using the 64 bit version fine with no problems. However, I downloaded a plugin that only works in the 32-bit version, so I tried to launch the 32-bit version from the start menu, and the splash screen comes up for a few seconds, then an error message saying "Adobe Photoshop CS4 has stopped working". The splash screen is stuck on "Building TWAIN menu items..." This also happens when I try to start the program from the photoshop.exe in Program Files (x86) folder.
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Mar 17, 2009
I installed it updated it and it still crashes. I have a feeling its my videocard but im not sure what and why. My videocard is updated and the reason i believe its my videocard is that when i pull up After Effect "sniffer_GPU.exe" crashes. I know its a different program but any graphical CS4 program crashes.
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Mar 9, 2006
Every time that I start (boot, turn on) my computer, Photoshop 7.0 starts automatically, increasing considerably the machine's boot time. Photoshop IS NOT listed in the taskbar's start menu / programs/ startup. I wonder if there is a place in the registry (win98 SE) where I can de-activate that, or, maybe, somewhere whithin Photoshop some option to able/disable automatic startup.
How do I disable that WITHOUT uninstalling Photoshop?
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Nov 29, 2013
I just bought elements 10 and it wont start; its crashing trying to open editor...I haven't had a chance to use it yet. It shows it's starting and then its not responsive. Now the program is completely unresponsive and not opening at all.
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Jul 30, 2013
Why do I have to keep going to preferences to reset every time I open CS6. Plus a made a action and saved it and now it is not there? is this a way to get use to use CC?
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Nov 6, 2013
the mac solution does not apply to the PC.
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Feb 29, 2012
I'm trying to reinstall Photoshop CS3 from disc. Everything looks like it installs smoothly, but when I try to launch PS, it just hangs with a grey background and finallly says "not responding". I've tried to hold down ctrl-alt-shift to get the preferences menu, but nothing ever pops up. I also looked in AppDataRoamingAdobeAdobe Photoshop CS3Adobe Photoshop CS3 Settings but there are no files located in this dir.
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May 6, 2013
I'm on Photoshop CS6 13.1.2 on a mid 2010 MacPro running OS/X 10.8.3. Everytime I start up Photoshop it also opens up a .psb image file which was editing some time ago. I don't want it opening on startup. I have tried:
1. Closing the tab
2. File/Close
and then exiting Photoshop and starting up again. The file sill loads.
3. Command-Option-Shift on startup to reset Photoshop. The file stil loads.
How do I stop this file from loading automatically on startup?
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Sep 20, 2012
I just have a quick question. Is the solid background at startup permanent in CS6 or can I change that to transparent so that I can see my other windows?
I usually flip between photoshop and web browsers for spreadsheets since I work at a web company, and it'll be so much easier to get where I need to when I can see my other windows in view.
CS5 has it... and I liked it.
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Sep 30, 2013
I have been having an issue with an old file automatically opening everytime I startup Photoshop. This has been happening since Photoshop crashed while working with this file over a week ago. I have trashed the preferences and do not know where to go from here
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Aug 17, 2012
Windows did do an update. The 32 bit version runs fine and yesterday I had no issues with anything. I guess I am asking if the Windows update could have killed it. I have removed and reinstalled. I also pulled all my filters.
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Aug 31, 2012
I have an image that loads every time I startup Photoshop CS6. I delete it and work on other images then quit. When I restart the same image opens upon startup even though I have not worked on it and I have deleted it. How do I stop this from happening?
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Jun 14, 2013
Photoshop cs6 crashes at startup after 13.05 update?
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Dec 4, 2012
My PS CS6 extended often crashes at startup and do not find any solution. i´m using Windows 7 Ultimate 4GB Ram 64 bit Intel Core 2 Duo CPU
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Feb 25, 2009
I've currently trying to fix photoshop on my company computer and I can't seem to get it to work. I've tried the following:
1. uninstall/delete files/reinstall
2. clear prefetch files
3. scan for viruses and registry errors
4. run as admin, run on different account, run in compatibility mode
My Computer is a Dell XPS1530 with 8600m GT. Photoshop worked fine for quite sometime and now it crashes with the following error after reaching "Building color conversion Tables"
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 11.0.0.0
Application Timestamp: 48d3882e
Fault Module Name: kernel32.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a76d
Exception Code: c0000005
Exception Offset: 000254d8
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 48a4
Additional Information 2: 25d86d7052aea144c126756ba05fe7f4
Additional Information 3: 33ef
Additional Information 4: cb36b8e1128214d6ae58aa905338119c
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Nov 25, 2008
OS: vista 64bit (all latest updates)
nvidia 8800gts 512 (driver 180.48)
8 gb RAM + latest mobo bios
It was working totally fine then WHAM! I noticed it first when i minimized it to the taskbar to look for some other files on my desktop. now it suddenly doesn't want to start. the 'only' thing is that the pc went into hibernation while i was at lunch a few times this week (can't see that having an effect)
I start it up and it crashes +/- after 8 seconds. EVERY time.
- Tried using the "run as admin" = didn't work (tried it just in case)
- tried changing a few settings in nvidia control panel = nada!
- once i got it open within the 8 seconds, I turned off openGL completly = nada!
- I've used the "DisallowOpenGLWindows_OFF.reg" just in case and that doesn't work either. (its a pretty recent GFX card)
all other cs4 apps (master suite) are working fine!
this exact same thing happened just before i reinstalled vista x64 about a month ago.
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