Photoshop :: CS4 32-bit Fails To Startup (64-bit...
Dec 27, 2008
Using Vista 64-bit, installed PS CS4 the other day. I have been using the 64 bit version fine with no problems. However, I downloaded a plugin that only works in the 32-bit version, so I tried to launch the 32-bit version from the start menu, and the splash screen comes up for a few seconds, then an error message saying "Adobe Photoshop CS4 has stopped working". The splash screen is stuck on "Building TWAIN menu items..." This also happens when I try to start the program from the photoshop.exe in Program Files (x86) folder.
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May 27, 2011
New purchase of X5 Home & Student.
PC - Dual core with 2Gb RAM 300Gb disc space running MS XP Sp3 (ALL Latest updates installed), latest NVidia drivers installed. I have looked at all previous inputs on this problem and carried out installation with Anti-Virus disabled, FIREWALL disabled, disconnected from network etc etc.
On attempting to start any of the package applications the software fails with an A.R.M. error.
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Aug 10, 2009
My photoshop 5.5 in XP hang at startup using my login. If I use the administrator to login, it can startup normally. My account is also in administrator group. I have tried removing the pref file and ini file but no use.
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Apr 30, 2012
Photoshop 11.0 on Mac OS X 10.7.3
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After reinstalling Photoshop on my new iMac I'm unable to run the 11.0.2 upgrade installer. It tells me that 11.0.2 is "already installed".The "About" box in Photoshop shows the version as 11.0.
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Oct 4, 2013
My old computer had meltdown, smoke and all so i have bult a a new one but PS 4 Extended wont install correctly on Win 7 64 bit. it will get about 75% on the progress bar and then says it failed and do I want to continue. My install is a download version. I dont see it on my Adobe account anymore to download a new copy.
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the compute is a Intel i5, 10 G of ram that I have been running Premiere Pro CS4 on with no problem.
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May 17, 2012
I'm trying to install Photoshop CS6 trial on a Alienware MX17 Windows 7 64bit laptop, and it fails everytime. My videoo drivers are the latest it's possible to get, I also have all the latest windows updates installed. It goes through to the "Currently Installing Adobe Fonts Recommended x64" and hangs there.
It does not quit, the minutes remaining just keeps getting longer and longer. I left it running overnight once just in case is was very slow for some reason, the next morning when I checked it, it was in the same place, same percentage and the time remaining was several weeks. I've tried using the Installer, I've manually downloaded it. Neither work. I've tried with and without Administer rights.
The Adobe Support Assistant does give me the "The computer wants to reboot" error a few times, but there was never a "inprogress" entry in the registry as suggested by[URL]...Here is a link to my latest log file. This is a brand new laptop, the only Adobe products installed are acrobat and reader.p[URL]...
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Feb 24, 2009
I installed LR 2.3RC a day or two ago and life seemed fine until I installed two plugins for CS4: Nik Sharpener and OnOne PhotoFrame 4.0
Now when I attempt to open images from LR, CS4 opens up but the image never appears and LR pops up an error message saying "The image could not be edited because Adobe Photoshop CS4 failed to launch"
How do I fix this?
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Jun 1, 2009
It gets halted when initializing palettes... I get the error: "Faulting application photoshop.exe, version 10.0.1.0, faulting module adobeowl.dll, version 1.0.92.0, fault address 0x00069b7d." the computer lab has other computers with the same hardware configuration . On those computers Photoshop works smoothly I am using Win XP sp2.
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Sep 2, 2002
The Photoshop 7.0.1 update fails when I try to run it on Windows XP Pro. I have reproduced this error two times, once on a fresh installation of Photoshop 7. I receive a ComponentMoveData Error: Media Name: data Component: FileGroup: File: .
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Jan 27, 2009
I am trying to install the Photoshop CS4 trial version on Windows 7 x64. After the two files download I run the exe file and it extracts all the files from the .7z file. Nothing happens after that, and if I goto the extracted files and try to run setup.exe it says that windows cannot find the specified file, and I might not have sufficient permissions. I am running this under my account with administrator privileges though.
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Jul 14, 2008
This is on a an Acer Veriton DuoCore with 1 GB RAM.
I've never had PSCS2 or any beta versions.
I ran the CS3CleanUp [level 2] because I failed to install PSCS3 months ago and gave up.
I downloaded a new copy of PSCS3.
Installer runs smoothly but ends up with "some components could not be installed." That component apparently being PSCS3.
I can see that Bridge and Help have been added to my Adobe folder but not Photoshop CS3.
WinXP events shows:
Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 10005
Product: Adobe Asset Services CS3 -- Internal Error 2329. 82, C:Config.Msi7f36d5.rbf
AND
Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 11920
Description:
Product: Adobe Version Cue CS3 Client -- Error 1920.Service ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) failed to start. Verify that you have sufficient privileges to start system services.
I do have several versions of Elements. [I don't want to run CS3Cleanup at level 4.]
My Acrobat reader may be version 6 [as I use Foxit].
Tried this several more times.
Same result.
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May 14, 2009
I work at ITS within an university and am trying to fix a problem with Photoshop CS3 on one of the computer in the campus.
It gets halted when initializing palettes...
I get the error:
"Faulting application photoshop.exe, version 10.0.1.0, faulting module
adobeowl.dll, version 1.0.92.0, fault address 0x00069b7d."
the computer lab has other computers with the same hardware configuration. On those computers Photoshop works smoothly
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Sep 23, 2013
After Adobe Creative Cloud installed Photoshop CC via the root account, see:
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[URL]
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The Adobe Photoshop CC 14.1.1 (14.1.1.415) crashes immediately on startup under OS X 10.8.5 unless I am running logged into the root account. This happens when I try to run Adobe Creative Cloud.app as a standard user or as a user with admin privileges.
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In other words, the only way I am able to run the Adobe Photoshop CC application is if I take the dangerious option of enablign the root account, logging into it and then directly running the application.
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how I can run Adobe Photoshop CC without having to both enable and login to the root account.
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Jun 18, 2013
I reformatted and reinstalled Windows 7 SP1 yesterday. Reinstalled CS5.5 Master Collection and updated through AAM. I can open Photoshop, but if I open a file, or try to create a new file, it crashes immediately, and this is the error info:
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Problem signature:
 Problem Event Name:   APPCRASH
 Application Name:   Photoshop.exe
 Application Version:   12.1.0.0
 Application Timestamp:   4d90cf71
 Fault Module Name:   nvoglv32.DLL
 Fault Module Version:   9.18.13.783
[code]....
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Feb 11, 2013
Running Windows 7 64 bit, has been fine up until a few days ago after I had a virus. I have uninstalled, used the photoshop clean up tool and reinstalled, still the same problem. CS4 is working fine but I can't get CS5 to work, it crashes on start up with the following details.
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Problem Event Name:APPCRASH Application Name:Photoshop.exe Application Version:12.0.0.0 Application Timestamp:4bbc5b10 Fault Module Name:amtservices.dll Fault Module Version:3.0.0.64 Fault Module Timestamp:4b6004a6 Exception Code:c0000005 Exception Offset:0000000000088dba OS Version:6.1.7601.2.1.0.768.3 Locale ID:2057 Additional Information 1:42f3 Additional Information 2:42f36e6d42b7acab1a756482c3a16e17 Additional Information 3:a3a2 Additional Information 4:a3a2bc05e7527151873d6c51f844212f
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Jul 2, 2012
I've just applied the latest update, but am experiencing very slow image loading times between LR 4.1 and CS6 Extended edition. I am using an iMac 27 2.8Ghz with 8Gig of System Ram, over 300Gig of HDD free space.
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Upon selecting edit-in CS6 with an image in LR 4.1, CS6 starts up with a long splash screen, loads, then I get a spinning grey circle, then CS6 loads on the desktop, then I get a colored spinning circle, before my image finally appears.
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I have performance set to an external scratch disk witih 624G of free space, 5644 MB of memory usage at 74%, HS at 30 CL at 7 CTS at 1028K
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I have CS5 still installed and it's load times are about twice as fast as CS 6
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Oct 11, 2012
Know it's old, but have been using Photoshop CS 8.0 on office Mac Pro and home iMac for years with no problems. OSX is 10.5.8 Leopard. Still works fine on Mac Pro, but has just started crashing at startup on iMac for no apparent reason. Graphic layout comes up and then shuts down. Reinstalled the application with same result.
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Apr 18, 2013
Process:Â Â Â Â Â Â Â Â Adobe Photoshop CS5.1 [86573]
Path:Â Â Â Â Â Â Â Â Â Â Â /Applications/Adobe Photoshop CS5.1/Adobe Photoshop CS5.1.app/Contents/MacOS/Adobe Photoshop CS5.1
Identifier:Â Â Â Â Â com.adobe.Photoshop
Version:Â Â Â Â Â Â Â Â 12.1 (12.1x20110328.r.145) (12.1)
Code Type:Â Â Â Â Â Â X86-64 (Native)
[code]...
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Apr 5, 2013
When I launch PS CS6, I see the splash screen, and then the workspace, and then the program immediately crashes. I have verified that this is happening with all user accounts. OS is 10.7.5, PS version is 13.0.4. All of the other programs in the Production suite launch without a problem. Here is the crash report:
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Process:Â Â Â Â Adobe Photoshop CS6 [13488]Path:Â Â /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6Identifier:Â com.adobe.PhotoshopVersion:Â Â Â Â 13.0.4 (13.0.4.28)Code Type:Â Â X86-64 (Native)Parent Process:Â launchd [9427]
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Date/Time:Â Â 2013-04-05 12:36:11.076 -0500OS Version:Â Mac OS X 10.7.5 (11G63b)Report Version:Â 9
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Interval Since Last Report:Â Â Â Â Â 1258 secCrashes Since Last Report:Â Â Â Â Â Â 6Per-App Interval Since Last Report:Â 20 sec
Per-App Crashes Since Last Report:Â Â 6
Anonymous UUID:Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â 0CBA49E8-64A2-4980-B2F3-9D8B43101BBEÂ
Crashed Thread:Â 0Â Dispatch queue: com.apple.main-thread
[code]....
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Nov 23, 2013
This message keeps appearing when I start Photoshop CC on my MAC.  I don't see a Photoshop installer anywhere.One or more files in the Adobe Application Support folder, necessary for running Photoshop, are missing. Please run the Photoshop installer and re-install Photoshop.
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May 8, 2012
I have just installed Photoshop CS6 trial and it crashes very often at startup (with windows error reporting message). I disabled plugins, GPU but no luck.What can i do next? (Ps CS5.1 worked fine)
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May 10, 2012
my adobe photoshop cs5 keeps on crashing at startup.It has been working fine until today after
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Jun 18, 2013
I noticed the new photoshop cc starts very slow. After it is startet I have much harddisk access for approx. 30 seconds. In the CS6-version I don't noticed a problem like this.
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Mar 17, 2009
I installed it updated it and it still crashes. I have a feeling its my videocard but im not sure what and why. My videocard is updated and the reason i believe its my videocard is that when i pull up After Effect "sniffer_GPU.exe" crashes. I know its a different program but any graphical CS4 program crashes.
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Mar 9, 2006
Every time that I start (boot, turn on) my computer, Photoshop 7.0 starts automatically, increasing considerably the machine's boot time. Photoshop IS NOT listed in the taskbar's start menu / programs/ startup. I wonder if there is a place in the registry (win98 SE) where I can de-activate that, or, maybe, somewhere whithin Photoshop some option to able/disable automatic startup.
How do I disable that WITHOUT uninstalling Photoshop?
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Feb 29, 2008
I'm running CS on a XP Pro SP2 PC, and have been running it since 2004 with no problems until last fall.
For no reason I can figure out it stopped starting up. No new software, no viruses, I checked. I would get just a grey window with no credits and eventually I'd hit ctrl+alt+del and see that the program wasn't responding.
I've uninstalled it completely, having to reactivate it upon re-install. I've removed my preferences. I've manually uninstalled it and re-installed it.
Now it runs, but after clicking the icon it takes over 2min 15 sec before I even see the credits window. then several seconds later it's up and running.
Illustrator CS2 starts up completely as normal.
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Jul 15, 2013
Open application, within 15sec there is a white empty pop up rectangular box on screen and my hour glass ticks away. Can not start the program/open a file. Force quit trigger shows "Photoshop not responding".
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Reboot my MaC did not sort this. Checked with CC and the PS is up to date.
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Should I re-download the app?
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Dec 10, 2012
I downloaded the trial version of Photoshop cs6 just to test it, but it fails to launch. A Window comes up once I start it and I says "Photoshop has encountered a problem and needs to shut down", and obviously I can't even start it to see what it might be.
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I have tried everything, removing and re-installing etc.. I have tried to get customer help but they are unable to give me a proper fix.
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When I click at the botton, "To see what data this error report contains, click here."
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AppName: photoshop.exe          AppVer: 13.0.0.0          ModName: photoshop.exe
ModVer: 13.0.0.0Â Â Â Â Â Â Â Â Â Â Â Â Â Â Offset: 012378bb
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Mar 4, 2012
When i go into Edit > Remote Connections and enable it, then set a password and click ok, I get the following error:"Could not complete the Remote Connections command because of a program error"
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This used to work fine, not sure what has changed. On win7 x64. CS5.5 Extended (12.1), when i try to connect and send a script, I always get: "Error handling network messge". I suppose these two are related?
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Jun 18, 2012
I'm running Win 7, 32-bit and just picked up LR 4.1 and CS6. I've updated everything to the latest versions. I'm shooting with a Nikon D800.
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I'm trying to merge 7 pictures using Merge to HDR Pro. I've tried this using raw files (NEF) and converted JPG files. I select the 7 files, PS comes up with the first picture showing. It starts to process the second picture and the filename changes to something like Untitled_HDR1. After a few seconds, that picture goes away and nothing else happens.
Here is my System Info:
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Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x32Operating System: Windows 7 32-bitVersion: 6.1 Service Pack 1System architecture: Intel CPU Family:6, Model:10, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreadingPhysical processor count: 4Logical processor count: 8Processor speed: 2664 MHzBuilt-in memory: 3582 MBFree memory: 1542 MBMemory available to Photoshop: 1665 MBMemory used by Photoshop: 85 %Image tile size: 128KImage cache levels: 4OpenGL Drawing: Enabled.OpenGL Drawing Mode: AdvancedOpenGL Allow Normal Mode: True.OpenGL Allow Advanced Mode: True.OpenGL Allow Old GPUs: Not Detected.Video Card Vendor: NVIDIA CorporationVideo Card Renderer: GeForce GTS 250/PCIe/SSE2Display: 1Display Bounds:=Â top: 0, left: 0, bottom: 1080, right: 1920 Video Card Number: 1Video Card: NVIDIA GeForce GTS 250OpenCL UnavailableDriver Version: 8.17.12.9573Driver Date: 20120209000000.000000-000Video Card Driver: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dllVideo Mode: 1920 x 1080 x 4294967296 colorsVideo Card Caption: NVIDIA GeForce GTS 250Video Card Memory: 1024 MBVideo Rect Texture Size: 8192Serial number: [removed by admin]Application folder: C:Program FilesAdobeAdobe Photoshop CS6Temporary file path:
[code]....
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Jun 27, 2013
Payment went through but Creative Cloud failed to instal What next!!!
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