Photoshop :: CS 6 Fails To Install
May 17, 2012
I'm trying to install Photoshop CS6 trial on a Alienware MX17 Windows 7 64bit laptop, and it fails everytime. My videoo drivers are the latest it's possible to get, I also have all the latest windows updates installed. It goes through to the "Currently Installing Adobe Fonts Recommended x64" and hangs there.
It does not quit, the minutes remaining just keeps getting longer and longer. I left it running overnight once just in case is was very slow for some reason, the next morning when I checked it, it was in the same place, same percentage and the time remaining was several weeks. I've tried using the Installer, I've manually downloaded it. Neither work. I've tried with and without Administer rights.
The Adobe Support Assistant does give me the "The computer wants to reboot" error a few times, but there was never a "inprogress" entry in the registry as suggested by[URL]...Here is a link to my latest log file. This is a brand new laptop, the only Adobe products installed are acrobat and reader.p[URL]...
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Jul 14, 2008
This is on a an Acer Veriton DuoCore with 1 GB RAM.
I've never had PSCS2 or any beta versions.
I ran the CS3CleanUp [level 2] because I failed to install PSCS3 months ago and gave up.
I downloaded a new copy of PSCS3.
Installer runs smoothly but ends up with "some components could not be installed." That component apparently being PSCS3.
I can see that Bridge and Help have been added to my Adobe folder but not Photoshop CS3.
WinXP events shows:
Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 10005
Product: Adobe Asset Services CS3 -- Internal Error 2329. 82, C:Config.Msi7f36d5.rbf
AND
Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 11920
Description:
Product: Adobe Version Cue CS3 Client -- Error 1920.Service ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) failed to start. Verify that you have sufficient privileges to start system services.
I do have several versions of Elements. [I don't want to run CS3Cleanup at level 4.]
My Acrobat reader may be version 6 [as I use Foxit].
Tried this several more times.
Same result.
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Jun 27, 2013
Payment went through but Creative Cloud failed to instal What next!!!
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Sep 8, 2007
I downloaded PS-CS3 Extended Trial [twice] and it will not install on either my desktop or laptop. Both systems meet the minimum requirements published. Code:
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May 7, 2012
Paid my dues, got my serial number, donwloaded, start the install process serial number validated through my Adobe account, get really excited then poof
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Adobe thinks I have pirated software and I downloaded it from them - support seems to be swamped
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Oct 26, 2012
having problem installing elements 11Â it goes to shared technologies the it stops and the uninstalls, tried it 3x with same results.
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Oct 1, 2013
I was advised to download photoshop via adobe application manager as I have an XP OS. I even downloaded the application manager but now it fails to install saying "remote server not properly placed.Try after a few minutes" Whenever I retry I get the same message. Even I am getting the same message in case of installing adobe flash player. The installer always says installation not complete.
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Sep 8, 2013
Trying to install CS2 on a mac mini (mountain lion) but installation fails?
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Apr 21, 2013
I recently upgraded to PSE11 but the installation did not create the service Adobe Active File Monitor V11. I followed the forum thread [URL] .... to completely uninstall, remove residual files, reinstall from DVD. Still the service DOES NOT EXIST.Â
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I followed the Elements Village thread on "Watched Folders Issues" to manually create the service. But when I attempt to start it, I get an error that says "Error 1053 The service did not respond to the start of control request in a timely manner."
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I'm using WinXP Media Center Ed. SP3.
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Oct 29, 2013
I have tried installing this update and it gets to 99% then fails.....
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Mar 14, 2012
I have successfully installed on my desktop with similar config, but laptop install fails. I'm going to redownload the package and try again.
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Dec 24, 2008
When I go to install CS4 ,I get a message that Bridge is open. It is not open. I try to uninstall CS4 extended trial an the same thing happens. I tried to load CS3 and bridge won't open. CS4 bridge will load even though I have run out of daYS USING THE TRIAL VERSION.
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Mar 14, 2013
I have CS2 Premium which I'm running on an older PowerPC Mac (G5 - Dual 2.3 GHz ) running OS 10.4.11. I've had this setup for many many years (registered/activated with Adobe) but suddenly one day I could no longer launch my Photoshop app: when I clicked on the Pshop icon it would start the launch (open) procedure ... and then almost instantly it would quit (in just a few seconds ... before the application even got to the 'title/credit' screen).
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I've recently tried uninstalling CS2 (everything except Acrobat) and I ended up doing a manual uninstall of Version Cue. I've been on Macs for 20+ years so figured this would be a pretty straightforward procedure - uninstall -> reinstall and then back to work. Nope.
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I'm attempting a fresh installation direct from the original CS2 CDs. In any event, when I try to (re)install CS2 - and after going through the standard screens with Adobe's usage terms agreement and installation hard disk selection -Â I arrive at the screen where one selects which application(s) to install by checking the various boxes (or alternately, to install the entire suite) but the 'Adobe Photoshop CS2/Adobe ImageReady CS2' line and checkbox are grayed out, so it will not allow me to check them and continue with the Photoshop installation process.
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Mar 12, 2014
How do I re-install AI CC after it's been uninstalled because the initial install was corrupt? AI isn't availbale for download again in the app section of CC.
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Apr 30, 2012
Photoshop 11.0 on Mac OS X 10.7.3
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After reinstalling Photoshop on my new iMac I'm unable to run the 11.0.2 upgrade installer. It tells me that 11.0.2 is "already installed".The "About" box in Photoshop shows the version as 11.0.
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Oct 4, 2013
My old computer had meltdown, smoke and all so i have bult a a new one but PS 4 Extended wont install correctly on Win 7 64 bit. it will get about 75% on the progress bar and then says it failed and do I want to continue. My install is a download version. I dont see it on my Adobe account anymore to download a new copy.
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the compute is a Intel i5, 10 G of ram that I have been running Premiere Pro CS4 on with no problem.
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Dec 27, 2008
Using Vista 64-bit, installed PS CS4 the other day. I have been using the 64 bit version fine with no problems. However, I downloaded a plugin that only works in the 32-bit version, so I tried to launch the 32-bit version from the start menu, and the splash screen comes up for a few seconds, then an error message saying "Adobe Photoshop CS4 has stopped working". The splash screen is stuck on "Building TWAIN menu items..." This also happens when I try to start the program from the photoshop.exe in Program Files (x86) folder.
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Feb 24, 2009
I installed LR 2.3RC a day or two ago and life seemed fine until I installed two plugins for CS4: Nik Sharpener and OnOne PhotoFrame 4.0
Now when I attempt to open images from LR, CS4 opens up but the image never appears and LR pops up an error message saying "The image could not be edited because Adobe Photoshop CS4 failed to launch"
How do I fix this?
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Jun 1, 2009
It gets halted when initializing palettes... I get the error: "Faulting application photoshop.exe, version 10.0.1.0, faulting module adobeowl.dll, version 1.0.92.0, fault address 0x00069b7d." the computer lab has other computers with the same hardware configuration . On those computers Photoshop works smoothly I am using Win XP sp2.
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Sep 2, 2002
The Photoshop 7.0.1 update fails when I try to run it on Windows XP Pro. I have reproduced this error two times, once on a fresh installation of Photoshop 7. I receive a ComponentMoveData Error: Media Name: data Component: FileGroup: File: .
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Jan 27, 2009
I am trying to install the Photoshop CS4 trial version on Windows 7 x64. After the two files download I run the exe file and it extracts all the files from the .7z file. Nothing happens after that, and if I goto the extracted files and try to run setup.exe it says that windows cannot find the specified file, and I might not have sufficient permissions. I am running this under my account with administrator privileges though.
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May 14, 2009
I work at ITS within an university and am trying to fix a problem with Photoshop CS3 on one of the computer in the campus.
It gets halted when initializing palettes...
I get the error:
"Faulting application photoshop.exe, version 10.0.1.0, faulting module
adobeowl.dll, version 1.0.92.0, fault address 0x00069b7d."
the computer lab has other computers with the same hardware configuration. On those computers Photoshop works smoothly
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Jul 15, 2013
Open application, within 15sec there is a white empty pop up rectangular box on screen and my hour glass ticks away. Can not start the program/open a file. Force quit trigger shows "Photoshop not responding".
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Reboot my MaC did not sort this. Checked with CC and the PS is up to date.
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Should I re-download the app?
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Dec 10, 2012
I downloaded the trial version of Photoshop cs6 just to test it, but it fails to launch. A Window comes up once I start it and I says "Photoshop has encountered a problem and needs to shut down", and obviously I can't even start it to see what it might be.
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I have tried everything, removing and re-installing etc.. I have tried to get customer help but they are unable to give me a proper fix.
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When I click at the botton, "To see what data this error report contains, click here."
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AppName: photoshop.exe          AppVer: 13.0.0.0          ModName: photoshop.exe
ModVer: 13.0.0.0Â Â Â Â Â Â Â Â Â Â Â Â Â Â Offset: 012378bb
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Mar 4, 2012
When i go into Edit > Remote Connections and enable it, then set a password and click ok, I get the following error:"Could not complete the Remote Connections command because of a program error"
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This used to work fine, not sure what has changed. On win7 x64. CS5.5 Extended (12.1), when i try to connect and send a script, I always get: "Error handling network messge". I suppose these two are related?
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Jun 18, 2012
I'm running Win 7, 32-bit and just picked up LR 4.1 and CS6. I've updated everything to the latest versions. I'm shooting with a Nikon D800.
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I'm trying to merge 7 pictures using Merge to HDR Pro. I've tried this using raw files (NEF) and converted JPG files. I select the 7 files, PS comes up with the first picture showing. It starts to process the second picture and the filename changes to something like Untitled_HDR1. After a few seconds, that picture goes away and nothing else happens.
Here is my System Info:
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Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x32Operating System: Windows 7 32-bitVersion: 6.1 Service Pack 1System architecture: Intel CPU Family:6, Model:10, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreadingPhysical processor count: 4Logical processor count: 8Processor speed: 2664 MHzBuilt-in memory: 3582 MBFree memory: 1542 MBMemory available to Photoshop: 1665 MBMemory used by Photoshop: 85 %Image tile size: 128KImage cache levels: 4OpenGL Drawing: Enabled.OpenGL Drawing Mode: AdvancedOpenGL Allow Normal Mode: True.OpenGL Allow Advanced Mode: True.OpenGL Allow Old GPUs: Not Detected.Video Card Vendor: NVIDIA CorporationVideo Card Renderer: GeForce GTS 250/PCIe/SSE2Display: 1Display Bounds:=Â top: 0, left: 0, bottom: 1080, right: 1920 Video Card Number: 1Video Card: NVIDIA GeForce GTS 250OpenCL UnavailableDriver Version: 8.17.12.9573Driver Date: 20120209000000.000000-000Video Card Driver: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dllVideo Mode: 1920 x 1080 x 4294967296 colorsVideo Card Caption: NVIDIA GeForce GTS 250Video Card Memory: 1024 MBVideo Rect Texture Size: 8192Serial number: [removed by admin]Application folder: C:Program FilesAdobeAdobe Photoshop CS6Temporary file path:
[code]....
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Jun 15, 2012
i'm using Photoshop CS6 with Camera Raw 7.0. I have a D800 (which is why I purchased CS6) and attempted to update to CR7.1 I get the following error:
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Photoshop Camera Raw 7.1
Update is not applicable. Error Code: U44M1P28
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I've cleared my prefs, tried the standalone installer, rebooted, all to no avail.
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Here is my system info:
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Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Mac OS 10.7.2
System architecture: Intel CPU Family:6, Model:42, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3400 MHz
Built-in memory: 16384 MB
Free memory: 10271 MB
Memory available to Photoshop: 15083 MB
[code].....
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Oct 3, 2013
I had an alert to update Photoshop but after three attempts it reaches 56% then fails. It is accompanied by a message to contact customer care and gives the number: U44MIP34. I have retried after a restart but with same result. Then I tried again after running AVG registry cleaner equally without success. Could it be a time difference between US and UK?
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Nov 15, 2013
I am trying to install CS3 on a new Macbook Pro Retina 13" with Mavericks. All of the CS3 apps except Photoshop installed correctly. Photoshop fails and when I try to launch it returns a message that it cannot be initialized because the disk is not available. I have tried reinstalling it and the installation fails. I tried launching the old copy from the previous computer's disk (now in USB enclosure) and I get the same error message. I tried copying it over to the new HD without success. Tried phone support because it's an older version. CS3 is supposed to be compatible with Mavericks. Since the older copy and the new installation return the same message, I suspect (just a guess) some software issue, perhaps prefs or other files copied over from the old installation.
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Jul 6, 2006
One difficulty that I experienced today was an inability to save my file in Photoshop R7.0
I imported a pdf file and began working on it. When I tried to save it as a psd file the following message came up;
"Could not save as C:folderfile1.psd because the file is already in use or left open."
I had to lose the file, so then I tried a regular jpg and the same message came up when I tried saving it. Then I closed and re-opened photoshop. I drew some lines on a blank canvas, and attempted to save. Now the same message came up again.
Do you know what would cause this? Do I have to re-install Photoshop?
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Oct 8, 2008
I get a message on my computer that there's an update to install, but when I attempt to install it, it goes through the motions of installing itself, then says it couldn't install itself and that I have to reinstall the original product so that it can install itself. I'm very reluctant to go through the whole installation process all over again, so I'm curious if there's any other way to get these updates. This is a registered product by the way, in my name.
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