VideoStudio :: X4 Crashes On Startup
Apr 25, 2012
I've been using VSX4 for about 4 weeks without any problems, aside from the very occasionaly crash. The last time I used it was three days ago.
I've tried to use it today to find it crashes at startup every time. I have restarted my PC several times to no avail. As far as I can recall, I have not installed anything in the last three days, or updated drivers.
I have uninstalled and then reinstalled. Again, to no avail.
VSX4 creates a dump file each time, which I can't view in any software I have.
I have tried contacting Corel but get a very cryptic message that a case has been created then "Case creation fail" message!
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Aug 13, 2011
I've been using VSX4 for about 4 weeks without any problems, aside from the very occasionaly crash. The last time I used it was three days ago.
I've tried to use it today to find it crashes at startup every time. I have restarted my PC several times to no avail. As far as I can recall, I have not installed anything in the last three days, or updated drivers.
I have uninstalled and then reinstalled. Again, to no avail.
VSX4 creates a dump file each time, which I can't view in any software I have.
I have tried contacting Corel but get a very cryptic message that a case has been created then "Case creation fail" message!
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Sep 23, 2013
After Adobe Creative Cloud installed Photoshop CC via the root account, see:
[URL]
The Adobe Photoshop CC 14.1.1 (14.1.1.415) crashes immediately on startup under OS X 10.8.5 unless I am running logged into the root account. This happens when I try to run Adobe Creative Cloud.app as a standard user or as a user with admin privileges.
In other words, the only way I am able to run the Adobe Photoshop CC application is if I take the dangerious option of enablign the root account, logging into it and then directly running the application.
how I can run Adobe Photoshop CC without having to both enable and login to the root account.
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Apr 5, 2013
When I launch PS CS6, I see the splash screen, and then the workspace, and then the program immediately crashes. I have verified that this is happening with all user accounts. OS is 10.7.5, PS version is 13.0.4. All of the other programs in the Production suite launch without a problem. Here is the crash report:
Process: Adobe Photoshop CS6 [13488]Path: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6Identifier: com.adobe.PhotoshopVersion: 13.0.4 (13.0.4.28)Code Type: X86-64 (Native)Parent Process: launchd [9427]
Date/Time: 2013-04-05 12:36:11.076 -0500OS Version: Mac OS X 10.7.5 (11G63b)Report Version: 9
Interval Since Last Report: 1258 secCrashes Since Last Report: 6Per-App Interval Since Last Report: 20 sec
Per-App Crashes Since Last Report: 6
Anonymous UUID: 0CBA49E8-64A2-4980-B2F3-9D8B43101BBE
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
[code]....
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May 8, 2012
I have just installed Photoshop CS6 trial and it crashes very often at startup (with windows error reporting message). I disabled plugins, GPU but no luck.What can i do next? (Ps CS5.1 worked fine)
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Mar 17, 2009
I installed it updated it and it still crashes. I have a feeling its my videocard but im not sure what and why. My videocard is updated and the reason i believe its my videocard is that when i pull up After Effect "sniffer_GPU.exe" crashes. I know its a different program but any graphical CS4 program crashes.
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Apr 2, 2013
It's probably something to do with the brushes 'cause when the folder (for the brushes) was still empty; Gimp started without any problems. And now, when the brushes are there, Gimp keeps on crashing. I'm 100% sure that this never happened to me when I was using the 2.6 version. URL....
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Jun 14, 2013
Photoshop cs6 crashes at startup after 13.05 update?
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Dec 4, 2012
My PS CS6 extended often crashes at startup and do not find any solution. i´m using Windows 7 Ultimate 4GB Ram 64 bit Intel Core 2 Duo CPU
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Oct 15, 2012
AutoCAD LT 2013 - Crashes at startup and haven't been able to use at all!
Autocad opens and them it closes itself very quick. It doesn´t give me any error. The program was running ok, until last week. Haven´t make any system changes
I´ve tried to uninstall and them install de program, reinstall :NET framework and still nothing
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Mar 5, 2013
I have a new (cheap) Lenovo Notebook that came preconfigured with Windows 8.
With some effort, I have configured it to have an administrator account and a normal user account.
Today I downloaded the latest GIMP and installed it on the administrator account. The program starts fine (albeit painfully slowly) and seems to run normally on the administrator account. However, in the normal user account, Gimp gets part way through loading and crashes as shown in this image:
what the error message: "The application has requested the Runtime to terminate it in an usual way" might mean?
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Feb 24, 2014
I've recently updated CC from 12.1 to 12.2 and I cannot launch it anymore. After Effects launches its UI and after 2-3 seconds it crashes without any error message or crash log. My specs:
Windows 7 Home Premium 64bit
Intel Core i5 3450 3.1GHz
Geforce GTX 560
Gigabyte P67A-D3-B3 motherboard
16GB ram
I've already reinstalled After Effects about 4 times, deleted media cache, deleted preferences, updated graphics drivers, rebooted my PC dozens of times but I still can't run it.
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Nov 5, 2013
I have the Cs5 Master Suite and just installed my new Wacom Intuos3 tablet. I'm running on a Windows 7. Before installing Photoshop never had a problem starting up - now it crashes without fail every time. I tried uninstalling the Wacom, rebooting, running a virus check, blah blah blah, but nothing works. Photoshop crashes every time, whether or not the tablet is plugged in or installed now.
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Jan 19, 2014
I installed Mavericks and decided to update to Illustrator CC. It downloaded fine and when I went to launch it it opened up to the promo screen showcasing the new features like rounded corners and the segment editing tool etc. When I go to click the "Done" button Ai CC crashes. Nothing I do resolves this. So I ran uninstall and re-installed it and the same exact thing happens every single time.
A few points of fact:
- I have NO PLUGINS installed for Ai CC
- I do have Ai CS5 installed (Need this to access old art in my archive that is FreeHand format)
- I have Ai CS6 installed (Because most of my clients aren't on Ai CC yet)
- Photoshop CC works fine
- MUSE CC works fine
I uninstalled Ai CC again and the past two days had a MAC IT specialist come in and clean up my entire system to make sure it's in perfect condition before I downloaded and tried to install Ai CC again. My system hasn't been this fine tuned since I installed Mountain Lion, everything is working great.
I tried to install Ai CC again and the exact same thing happened it crashes at the promo screen. When I go and click the "Done" button the beach ball spins and the whole app goes down. Every single time with no exception.
Ai CS6 works fine, no problems at all.
Here is the crash report generated when I last tried to install Ai CC: [URL]
My system information is here too in case you need to know machine specs: [URL]
The inane "Adobe Customer Care" on twitter isn't cutting it with their scripted responses that solve nothing and blame everything on the user.
This is really getting old and I've wasted two days of work time because what should be simple, simply is not.
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May 1, 2012
Every so often when I open 2013 inventor it freezes at the startup window. the "progress bar" at the bottom gets about 75% across, then freezes. If I click on the window it, a dialog box appears that will let me close the program or check online for a solution. It has happened on all 7 machines here.
Dell t1500 i7 8 gb ram
Windows 7 64 bit
ati firepro v4800
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Feb 7, 2014
How do I make it work
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Dec 4, 2012
When I start Reference Manager, the program window opens but at the same moment a message window opens saying 'AutoCAD component has stopped working Windows is checking for a solution to the problem...'. A solution is not found, so I can only select 'Close program', and the program closes. I have run Reference Manager successfully a few weeks ago, and after that I haven't installed or removed Autodesk programs. I have Windows 7 64-bit, AutoCAD Mechanical 2012 SP2 and Factory Design Suite Ultimate 2013. I cannot use Reference Manager 2013 (which works) because it saves the files in 2013 format.
In Windows Control Panel / Troubleshooting I found a file with the following text:
Description
Faulting Application Path: C:Program FilesAutodeskAutoCAD Mechanical 2012AdRefMan.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: AdRefMan.exe
Application Version: 18.2.51.0
Application Timestamp: 4d4b63d1
Fault Module Name: AdRefMan.exe
Fault Module Version: 18.2.51.0
Fault Module Timestamp: 4d4b63d1
Exception c0000005
Exception Offset: 000000000003dc71
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1035
Additional Information 1: 9416
Additional Information 2: 9416e8b8865dfbe86f7b5b96c4331260
Additional Information 3: c86b
Additional Information 4: c86b8562f11a561a601a7649b1d675a3
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Jun 18, 2012
I have, of course, uninstalled and reinstalled the program several times, along with computer reboots each time. It is still trying to find this file. I even attempted to find and replace the file so it could find it, but nothing seems to work.
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Jun 26, 2013
X6, how to disable "what's new" at startup? tx
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Nov 30, 2013
I was looking for a video editing program, and after reading good reviews for VSP x6 I downloaded the trial. It installed and started up the first time fine without any problems. I was able tinker with the program and began to like it.
However, I closed it out to take a break, then came back to it (same day, and hour later) now every time on startup it hangs on the overlayed "Corel Guide" flash intro. The window pops up and allows navigation of the "Corel Guide" and I am able to click-through of the links, but it will not collapse the guide or let me use the actual program at all. I also can not close the program either without using task manager. I am only on day 1 of the 30 day trial. I have attached a screenshot.
My cpu should be able to handle the program without a problem, it is running Win7 64bit, with 16GB Ram, AMD Phenom II x6 Processor, 3.20Ghz
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Aug 25, 2011
When I launch X3 I get a popup window "Messages" which has been blank/empty and you have to click on close to start VS X3. I already removed the checkmark in message preference. How do you get rid of this from constantly popping up on startup? Is this related to the constant error message I get whenever I exit out of X3?
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May 26, 2011
I bought a full copy of Videostudio Pro X4 about a month ago after experimenting with the trial version for a good while, and it was all running smoothly until I was adding some rain effects to a rather large movie, and it said something along the lines of not enough space to load something, and then all the FX thumbnails disappeared. When i closed the program and tried to reopen it, it said "Error loading from stream" followed by a "Videostudio Pro has encountered an unspecific error and needs to close, please contact Corel Support and include a copy of the Dump file.". And now every time I try to load the program it gives me this error, and thats without loading the actual project that the file had the initial error on. All the files within the folder were captured via VS either as Video or as Stop-Motion so are under the default settings as I havent changed them or converted them atall.
I cant find anything on the knowledge base about this, and neither on these forums. I'm unsure how I send the Dump File, which I have found to Corel? I'm abit confused from the warranty support bit of the page where it says about having a one-off chance to contact them? So obviously I dont want to mess up my one chance so thought I'd check here what to do next!
A re-install of the program seems the logical next step but will I lose my project?
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May 17, 2012
I get this error whenever I try to start the trial of VSx5 (Funny thing is, I am trying it because Pinnacle 15 is far too crashy for me.)
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Feb 15, 2012
I installed Corel Video Studio Pro X4 Ultimate on my laptop at the end of last year and up until now it has been working fine. Because I was not happy with the final dvd of hd footage (I don't have a blu ray burner) despite trying all the settings I purchased Pinnacle Studio 15 ultimate because that seems to give a better result when burned to disc. At first Pinnacle was not working in that all of its elements were not accessible so I was editing my footage in Corel and then burning the end result in Pinnacle. Having gone on to the Pinnacle Forums I was advised to change from the default computer desktop theme of Aero to Windows Classic and change the display to smaller - 100%. This solved all the problems with Pinnacle and it is now working properly. However, when I tried to open Corel it came up with the message Corel Video Studio Pro has stopped working, close the programme. I have uninstalled it and reinstalled it and it still refuses to open up. Until changing the desktop theme Pinnacle and Corel did not appear to conflict with each other so I had no reason to think there would be a problem running the two applications.
I have taken a screenshot of the error message but cant seem to paste it to the post.
I now am running a Core i7 -2760 QM CPU @ 2.40 GHZ laptop
16gb RAM
Windows 7 Home Premium
64 bit
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Oct 5, 2010
Sometimes (only every now and then), when I try to render a project to AVI VS instantly crashes. Lets say I have three projects, project1, project2 and project3. Project1 & 3 will render to AVI just fine, every time. Project2 will crash every time I try to render to AVI. I can render any of the projects to MPG, MP4, WMV, whatever else I want. If I recreate project2 from scratch as Project4, it will then render to AVI just fine. If I remove >>EVERYTHING<< from all timelines in project2, then add a new clip that did not exist before, it crashes when rendering to AVI. Project2 contains both AVI and MPG clips created/captured with VS X3 just a couple of days prior. VS X3 has all the latest updates.
When I say render to AVI I mean I select Share->Create Video File->Custom->AVI and leave it at the default of 24bits, 720x480, 29.97fps, Lower Field First, Uncompressed, PCM, 48.000kHz, 16bit, Stereo. Video on the timeline includes MPEG-2, Lower Field First, 24bits, 720x480, 16:9, 29.97fps, VBR, LPCM, 48000Hz, 16bit stereo and Microsoft AVI OpenDML, 29.97fps, 30532.12kbps, uncompressed, 24bit, 720x480, PCM, 48000Hz, 16bit, Stereo.Although this is a rare occurance, it is a real pain to have to recreate the video from scratch every time this happens.
The computer is a new Windows 7 Pro 64bit, Core2Duo E7500, 4GB Kingston HyperX RAM, 750GB WD Black SATA, Radeon X1550, Asus P5QL/EPU, Pioneer SATA DVD+/-RW, Antec 380 power Supply. Windows has all updates, AV is Microsoft Security Essentials, software installed includes VS X3, Adobe PS Elements 8, Super Video Converter, Office 2010, Nero 8 Essentials, Microsoft Expression Web 3, QTIndexSwapper2, Filezilla, Audacity, Adobe Reader 10 and supporting software that those applications install.
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Jan 22, 2012
I have a problem with VS X3 due to the fact that the burner crashes. I have made some DVDs with it previously. I have loaded VS X4 trial version and that will burn the DVD. I do not feel that I should buy the new version just to get the burner. The error message is:
Stopped working
Problem signature:
Problem Event Name:APPCRASH
Application Name:BurningApp.exe
Application Version:1.0.0.50
Application Timestamp:4b293ba0
[code]...
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Dec 11, 2012
I installed a trial version of Pro X5 with Windows 7. Almost every time I try to capture video it crashes.
Camera is a Sony HDR-HC5E. The only format I am offered is MPEG. Sometimes it begins to capture, other times there is no picture on screen and nothing is captured, most times I get a NOT RESPONDING warning and Video Studio just freezes. Sometimes it works but very rarely!. I have reloaded X5 three times.
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Feb 25, 2011
I just bought VSx4 but I noticed it crashes as soon as I try to capture
my camera: canon HV20 -firewire connected
my OS: windows 7
I already:
uninstalled, re-installed VSx4
turned off/pc - camera
connected/disconnected camera
since I installed vsx4 I can't capture in vs x3 too.
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Feb 4, 2011
First, it took several days just to get it to install. It finally installed after a sys restore and I was off and running. I really liked the package, especially Express. I played with it for a day, liking it more and more, and then all of a sudden it says " Corel has stopped working". Does this when I trying to do anything. Last thing I did was edit a few old clips and put them back in the folder with the originals (renamed). Could this have caused it? This is getting to be a High Maintanence program.
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Feb 6, 2012
I purchased Ulead Video Studio 10 for my son about 4 or 5 years ago and installed it on his Vista machine. When first installed, it worked great. After a few months, it began freezing and/or crashing his computer. I was unaware that he was having problems. He just kept rebooting and then continued until his project was completed, or just got frustrated and quit the project.
When I discovered he was having these issues, we found and ran the available Ulead patches, which improved things a bit for a while. Then, having issues again shortly thereafter, we upgraded to Video Studio 11, which again improved things for a short while. He has been unable to complete a project within the last year. Video Studio is at a point now where it freezes constantly and Vista pops up the message “Ulead has stopped working” with a “Close Program” Button. Sometimes it takes 10 or 20 minutes to freeze, sometimes it freezes instantly and sometimes in between.
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Feb 10, 2012
VideoStudio PRO X3 crashes very often when rendering a VSP-file (with m2ts videofragments) that contains also transions and text.
It happens when I want to create a HD-file (PAL, Blu-ray /MPEG or H.264/ 1920*1080). Disabling SmartRender did not work. Also setting off hyperthreading did not solve the problem.
The problems do not occur when the VSP-file only contains m2ts fragments.
The recommendations given by Corel Helpdesk (download & install VS updates, C++ and DirectX updates) were not very useful because I had already implemented the most recent updates
My current version of VS PRO X3 is 1.6.2.69.
- Does these kind of problems also occur with VS PRO X4 Ultimate?
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