VideoStudio :: V11 Crashes On Vista?
Feb 6, 2012
I purchased Ulead Video Studio 10 for my son about 4 or 5 years ago and installed it on his Vista machine. When first installed, it worked great. After a few months, it began freezing and/or crashing his computer. I was unaware that he was having problems. He just kept rebooting and then continued until his project was completed, or just got frustrated and quit the project.
When I discovered he was having these issues, we found and ran the available Ulead patches, which improved things a bit for a while. Then, having issues again shortly thereafter, we upgraded to Video Studio 11, which again improved things for a short while. He has been unable to complete a project within the last year. Video Studio is at a point now where it freezes constantly and Vista pops up the message “Ulead has stopped working” with a “Close Program” Button. Sometimes it takes 10 or 20 minutes to freeze, sometimes it freezes instantly and sometimes in between.
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Nov 18, 2008
I don't see a section for CS3, so I will post here.
As far as I am concerned I have been hammered for $2,400 for a crap program.
I would like to be proven wrong.
Perhaps there is something I can do to stop the continual freezes, crashes, inconsistancies that occur in every program in the CS3 Suite.
As this is the Photoshop section, I will stick to one major problem that discourages me from even opening anything on it:
It takes ages to open a simple 400x600 jpeg file.
Here's my specs:
-Intel Core 2 Quad (Q6600)
-3072 RAM
-2 Harddrives with over 300 gigs each (I'm only using one at the moment)
-NVIDIA Geforce 8500 GT Graphics Card
-Vista Home Edition
I am at the end of my rope here.
I'm considering backing up all the files (a 40 minute movie I've hair-pullingly, finally copied to DVD *couldn't use After Effects at all**the Interviews section wouldn't accept .gif images over the video**etc,etc.)and reformating the PC and installing XP.
Is this my only option, or is it Vista at all?
And I don't want to hear 'it works fine for me' or get some obscure link to some page with 100 FAQ that I'm expected to sort through.
Holy Jesus, twenty four hundred dollars for the privilage of re-visiting the '90s UI experience. woopie.
If you've ever felt my pain, and can help, I would be most appreciative.
I'm hoping it's a typical PEBKAC situation that can remedied by changing my Graphics Card or something.
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Jan 9, 2013
Copy of the Vista patch files that Corel/Ulead put out to solve the compatibility issues with Vista ?
None of the old ftp site links now work, you just get re-directed to Corel and the old patches are not available any longer.
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Oct 5, 2010
Sometimes (only every now and then), when I try to render a project to AVI VS instantly crashes. Lets say I have three projects, project1, project2 and project3. Project1 & 3 will render to AVI just fine, every time. Project2 will crash every time I try to render to AVI. I can render any of the projects to MPG, MP4, WMV, whatever else I want. If I recreate project2 from scratch as Project4, it will then render to AVI just fine. If I remove >>EVERYTHING<< from all timelines in project2, then add a new clip that did not exist before, it crashes when rendering to AVI. Project2 contains both AVI and MPG clips created/captured with VS X3 just a couple of days prior. VS X3 has all the latest updates.
When I say render to AVI I mean I select Share->Create Video File->Custom->AVI and leave it at the default of 24bits, 720x480, 29.97fps, Lower Field First, Uncompressed, PCM, 48.000kHz, 16bit, Stereo. Video on the timeline includes MPEG-2, Lower Field First, 24bits, 720x480, 16:9, 29.97fps, VBR, LPCM, 48000Hz, 16bit stereo and Microsoft AVI OpenDML, 29.97fps, 30532.12kbps, uncompressed, 24bit, 720x480, PCM, 48000Hz, 16bit, Stereo.Although this is a rare occurance, it is a real pain to have to recreate the video from scratch every time this happens.
The computer is a new Windows 7 Pro 64bit, Core2Duo E7500, 4GB Kingston HyperX RAM, 750GB WD Black SATA, Radeon X1550, Asus P5QL/EPU, Pioneer SATA DVD+/-RW, Antec 380 power Supply. Windows has all updates, AV is Microsoft Security Essentials, software installed includes VS X3, Adobe PS Elements 8, Super Video Converter, Office 2010, Nero 8 Essentials, Microsoft Expression Web 3, QTIndexSwapper2, Filezilla, Audacity, Adobe Reader 10 and supporting software that those applications install.
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Jan 22, 2012
I have a problem with VS X3 due to the fact that the burner crashes. I have made some DVDs with it previously. I have loaded VS X4 trial version and that will burn the DVD. I do not feel that I should buy the new version just to get the burner. The error message is:
Stopped working
Problem signature:
Problem Event Name:APPCRASH
Application Name:BurningApp.exe
Application Version:1.0.0.50
Application Timestamp:4b293ba0
[code]...
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Dec 11, 2012
I installed a trial version of Pro X5 with Windows 7. Almost every time I try to capture video it crashes.
Camera is a Sony HDR-HC5E. The only format I am offered is MPEG. Sometimes it begins to capture, other times there is no picture on screen and nothing is captured, most times I get a NOT RESPONDING warning and Video Studio just freezes. Sometimes it works but very rarely!. I have reloaded X5 three times.
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Feb 25, 2011
I just bought VSx4 but I noticed it crashes as soon as I try to capture
my camera: canon HV20 -firewire connected
my OS: windows 7
I already:
uninstalled, re-installed VSx4
turned off/pc - camera
connected/disconnected camera
since I installed vsx4 I can't capture in vs x3 too.
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Feb 4, 2011
First, it took several days just to get it to install. It finally installed after a sys restore and I was off and running. I really liked the package, especially Express. I played with it for a day, liking it more and more, and then all of a sudden it says " Corel has stopped working". Does this when I trying to do anything. Last thing I did was edit a few old clips and put them back in the folder with the originals (renamed). Could this have caused it? This is getting to be a High Maintanence program.
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Aug 13, 2011
I've been using VSX4 for about 4 weeks without any problems, aside from the very occasionaly crash. The last time I used it was three days ago.
I've tried to use it today to find it crashes at startup every time. I have restarted my PC several times to no avail. As far as I can recall, I have not installed anything in the last three days, or updated drivers.
I have uninstalled and then reinstalled. Again, to no avail.
VSX4 creates a dump file each time, which I can't view in any software I have.
I have tried contacting Corel but get a very cryptic message that a case has been created then "Case creation fail" message!
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Feb 10, 2012
VideoStudio PRO X3 crashes very often when rendering a VSP-file (with m2ts videofragments) that contains also transions and text.
It happens when I want to create a HD-file (PAL, Blu-ray /MPEG or H.264/ 1920*1080). Disabling SmartRender did not work. Also setting off hyperthreading did not solve the problem.
The problems do not occur when the VSP-file only contains m2ts fragments.
The recommendations given by Corel Helpdesk (download & install VS updates, C++ and DirectX updates) were not very useful because I had already implemented the most recent updates
My current version of VS PRO X3 is 1.6.2.69.
- Does these kind of problems also occur with VS PRO X4 Ultimate?
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Apr 25, 2012
I've been using VSX4 for about 4 weeks without any problems, aside from the very occasionaly crash. The last time I used it was three days ago.
I've tried to use it today to find it crashes at startup every time. I have restarted my PC several times to no avail. As far as I can recall, I have not installed anything in the last three days, or updated drivers.
I have uninstalled and then reinstalled. Again, to no avail.
VSX4 creates a dump file each time, which I can't view in any software I have.
I have tried contacting Corel but get a very cryptic message that a case has been created then "Case creation fail" message!
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Sep 4, 2011
So I had VS x3 and it started to give me serious problems, i.e. no longer able to export to MPEG-HD, So now I have X4 thinking it would resolve my issues, but no. Now I cannot even launch X4, as soon as it opens I get an 'unexpected error, program needs to close' message. It freezes immediately, and I cannot even open any menu items. I have tried removing and reinstalling QuickTime 7.55, also tried updating my codecs and uninstalled/reinstalled VSx4, none of that worked. I installed this program on my desktop, and it works fine there but ther only difference there is my desktop runs Vista Ultimate 64-bit, and my Alienware M11x runs Windows 7 Home Prem 64-bit.
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Jul 9, 2011
I've been a VS users since version 6 and have been able to work around the many nuances that each version upgrade had. I upgraded to VS X4, got myself a blu-ray burner and some BD-R's, and prepared my home videos. I'm consistantly geting the 'Unspecified Error 5:0:0' during the burning stage. After 6 wasted BD-R discs,.
Camera: Canon Vixia HF20, all AVCHD formatted video
Background music selected for all menus
Motion menu checked (tried unchecked as well)
No background image (using one of the provided 8 templates)
Moving path unchecked (tried checked as well)
Menu In/Out: none (tried both enabled at default, initially)
Video length is 19.66GB total, 26 menued video segments
I've updated to X4 SP1
I even tried copying over the afCvtTitleMenuRenterUnit.dll 'fix'.
For the video segments, I initially let X4 render them all. When it failed, I created video files (previously my standard method when making discs), creating .m2t (blu-ray H.264 (1920x1080)) for each segment and used those video files for all future burning attempts (as opposed to the VS Project files).
I can see the blu-ray disc has almost fully been written to after ejecting it (after the error). However, it can't be read either on my computer or on a standard TV blu-ray player.
I haven't tried burning a DVD yet, and will try that next to see if this is just related to blu-ray discs, or not. I can't really tell if all of the other posts on this similar topic were in regards to DVD burning, or blu-ray burning.
Running into this issue on earlier verisions, I was able to make an ISO file then burn a DVD with other software. That option doesn't seem available for blu-ray discs?
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Mar 3, 2013
I wanted to make a gameplay, with voice-over, but every time I try to render the project, the Videostudio crashes (When I try to reder it as MPG/MP4/WMV, it crashes at 4%, when I try to render it as avi, it crashes at 91%) SP1 installed. Video files and audio files:
Note: The first Windows shows the bandicam-video properties, and the second one shows the screen capture properties. (*recorded)
My hardware informations are on my profile. The Event Viewer (or something like that, I have hungarian windows) says this:
I tried everything, Even recording my screen while playing the project. But the video was lagging.
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Sep 19, 2011
i have the Pro version (purchased) with SP 1 (VS X4) But i have one error all the time, it crashes at exit, all the time.
I cleaned up temp folders, run disk cleaner in windows, run CCleaner and other utils.I also deleted all registry entries to VS X4 i could find, reinstalled VS X4 with SP1, but same problem.
System: win 7 32 bit With Nvida card 500mb
CPU: Intel core duo 2.8 GHz
4 gig ram
about 200 gig free at system-disk
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Sep 10, 2010
My VideoStudio Pro X3 crashes every time I run a project. The projects vary in length from 15 seconds to 30 minutes and comprise MP4 files in one and MOV files in another. I have applied the latest patch, but that didn't work. When it crashes I get the following error message:An unhandled win32 exception occurred in vstudio.exe [9600]. Each time the number in square brackets changes as well. I have an HP PC running XP with plenty of grunt and 900GB of disk space and 3.84GB RAM. The files are coming from my Digital Video Camera HiD with a resolution of 1920x1080. I have the latest versions of Quicktime and Bonjour.
Since purchasing the product last year I have not been able to use it and each time I fill in the contact form to send to Corel support, I hit the Continue button and nothing happens, so have not been able to get any support from Corel. There is no error message or reason for not being able to contact Corel.
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Dec 2, 2013
I have a 1 hour long project. Nothing too complicated. There are about 20 smart sound clips, no clip longer than about 4 minutes. If I disable the Smart Sound track, the project renders correctly. If I enable the smart sound track, I get a crash at about 95% along the render. If I select smaller portions of the project, say 15 minutes of it. It might render. Sometimes yes, some times a crash at 95%. what I can do to fix the crashing with smart sounds?
Note, same project on two different machines acts the same way. Reseting VS X6SP1 didn't change a thing.
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May 20, 2013
i'm using videostudio x6 to cut and recode ts-files from am Kathrein UFS 923 sat recorder. But i have infrequent crashes during "opening video file". Some ts file makes the opening dialog hangs up (this occurs at the mouse single click on the ts file and the double click too Another software: DVD HD Studio 3 from Hanilein-Software manage this ts files correct ..
Exist a Corel-log-file to see the problem ?
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Mar 6, 2013
I have been using Pro 4X for just over a year now but have recently been experiencing crashes while encoding HD MPEG files. I have also just activated/unpacked the included music with the software and these issues just started after I did this. Note: I do not use the provided music but believe the conflict is because of this.
Problem signature:
Problem Event Name:APPCRASH
Application Name:vstudio.exe
Application Version:14.0.0.0
[code]....
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Sep 15, 2011
My evaluation copy of VideoStudio X4 crashes whenever it tries to write an mpeg4 file. I get a message to e-mail the DMP file but thee is no e-mail address given or found on this site.
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Feb 3, 2012
I'm doing screen capture, and MS Video 1 consumes 10 times as much disk space as H264.
I have tried a number of different codecs, and the result is the same.
I have tried looking at the resulting VideoStudio dump file using MSVS 2008, but there does not seem to be any content.
how I can debug this problem?
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Sep 19, 2011
I installed x4 the other day and it appeared to work fine. I have a Sony HD camcorder that I believe is AVCHD. I have been using and importing clips from this camera. I got the notice that an update was available and I updated the program. Since then, every time I try to edit a movie it constantly crashes. I try to import some music, it crashes. I came to the conclusion that it was the update causing it so I restored my computer to the day before I updated. It still crashes.
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Jul 3, 2012
I can consistently get VSP X4 to crash if it slows down during mouse click inputs in the multi-edit window trying to advance frames and I put too many clicks into the buffer.
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Jan 6, 2011
Videostudio X3 crashes everytime I try to export a video. It doesn't matter the file type inputed or how you are trying to export it. It even crashes when trying to export one of the default title screens included with the program. Have tried a clean install with no luck. I have also insured I am using the latest version.
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Mar 26, 2011
After successfully using VideoStudio X2 for quite a while now, I’ve just updated VideoStudio X4.
My laptop meets the minimum specifications, however, I have just one problem with X4.
I can output to every file format including HD, but if I choose the 3D option, anaglyph or side by side, the program “crashes“.
I get 'the program has encountered an unspecified error and has stopped functioning' and 'the memory could not be read' errors. Both messages show 3 times each. The program will eventually close when I’ve OK’d all six messages.
I’ve tried different lengths of video, from short to long, but it makes no difference.
I don’t plan on doing loads of 3D videos, just the occasional short one for fun. Even though I find red/blue 3D video tiresome to watch, I would like to have a fully functioning program as everything else on X4 works like a dream.
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Nov 3, 2010
X3 Pro crashes........will not even load the video.
I downloaded the video from [URL] Windows Live Movie had no problem with it and converted to a 1440 x 1080 wmv file.
Windows 7, 8 Gig ram, i5 cpu
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Jul 24, 2011
As soon as I click on edit properties of a Crop Borders xf, Pro X4 crashes.
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May 14, 2011
I have a project with only photos (about 200) and 3 songs. Total length is about 16min. I have successfully created a .MPG (2.3GB) and .WMA (474MB) HD files.
My problem is when I create a MPEG-4 HD files. It kept crashing the program while "Creating File..."
Error message, "The program has encountered an unspecified error and has stopped functioning. Please contact Corel Technical Support and send the dump file for analysis."
I tried another project with photos and music only and encountered the same problem. Shortening the project yielded the same (one song and a few pictures).
I tried using "Custom" and using the HD settings resulted in the same error. Nothing works.
My patches are up to date. How to create Hi Def movie files that I can playback with and Apple computer (Quicktime).
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Dec 2, 2011
Bought VS X4 last week cause I had problems with X3... And now I really wonder why the hell I bought X4... cause I keep having the same problems.
I've tried calling Corel today and I can only get support if I buy a support card. I just got this program and I would like some purchase support or something. Cause I have this program since Saturday.
Anyhow... It never crashes, only with rendering. First it didn't crash if I rendered it in a lower resolution, but I want the highest resolution, I'm on art school and I need to show it in big on a screen.
Anyhow, with the somewhat lower resolution it didn't crash, but now it also crashes on the lower resolution.
I heard people having the problem with X3, like I had, and they had to remove all apple products. So I did, and trying it now...
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Jul 4, 2011
I just downloaded Corel Video Studio Pro X4 as a trial.
It works okay when I import most formats of video, but when I try to import any MP4 from my FLIP Ultra HD, then try to play it, the program locks then crashes. This happens 100% of the time. I tried installing SP1. It installed without a problem, but the error persists.
It is not an issue of corruption. WMP plays the files without incident and Windows Live Movie Maker will import and edit these files without problem. Likewise for Windows Movie Maker on another system using Vista.
Incidentally, Corel itself will recognize and convert these same MP4's to MOV without a problem. And it will play old MP4's from my previous non-HD Flip without a problem.
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May 2, 2012
I have been creating/editing 3 separate projects/movies over the past few weeks and lately it seems that every time I exit X4 (after saving) the program exist the screen and then I get a window displaying the following error -The program has encountered an unspecified error and has stopped functioning. Please contact Corel Technical Support and send the dump for analysis and it displays the location of the .DMP file.Now I now on the face of it this doesn't affect me as it only occurs when I exit X4?
Should I send the DMP file or would that just be a waste of time (ie does the Corel 'engineers' actually check the DMP file users send them and do they reply?
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