VideoStudio :: X4 Constantly Crashes During Editing
Sep 19, 2011
I installed x4 the other day and it appeared to work fine. I have a Sony HD camcorder that I believe is AVCHD. I have been using and importing clips from this camera. I got the notice that an update was available and I updated the program. Since then, every time I try to edit a movie it constantly crashes. I try to import some music, it crashes. I came to the conclusion that it was the update causing it so I restored my computer to the day before I updated. It still crashes.
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Jan 1, 2012
I had been given Ulead VS 9 and 10 from a friend who upgraded to X4. Having used and liked those, I tried his X4 and then downloded the trial version for myself. VS X4 is the only consumer program I can find that has audio mixing on playback, so I'm trying to do what I can to be certain that I'm getting a good product.
I make heavy use of multi-trim, speed/time lapse and audio level editing. I leave audio to the last. Due to camera changes, I began with AVI files, but now am using MPEG2, 4:3 740X480 29.97 fps with audio of 48000hz and a bit rate of 256 kbps.
I can edit project files for as long as I want to sit here doing it. Trimming, speeding up and adding as many transitions as I like within a 30 minute project. The preview playback will get a little choppy and often the audio will go out of sync, but if I close the program and re-open it, those problems will usually be corrected. Regardless of whether or not I close and re-open the program, when I begin adding soundtracks and adjust the levels, the program will inevitably pop up an error window and shut down.
I have tried doing all of the video editing and transitions, then creating a single file via "Share", closing the program, re-opening, starting a new project and bringing the new file into the timeline thinking that it wouldn't have to "remember" all the previous editing. From there I would attempt to do audio, but I get the same sesult.
I have uninstalled both all VS programs, removed all remaining folders, and re-downloaded the trial without re-installing 9 and 10. I can still open the vsp files saved in other folders, and I can still edit the video portions, but the program freezes when attempting to edit audio.
I did not have any issues with 9 or 10 until the download of X4. After x4 failed, I went back to 10, which worked for about 3 projects and then failed in the same manner, hence my reasoning for unistalling all programs.
It's almost as though this program makes a folder specifically for edit memory, and when it's full, it's full, and you don't get to edit anymore. Neither can you empty the folder. I've tried the different disc caching and acceleration options given in the manual, but nothing makes any difference.
I have several videos posted on YouTube, all of which were created with VS 9, 10 and a couple with X4. I would prefer to continue using a program that allows audion mix "on the fly". But now I can't even complete a project in VS10.
For a sample of my postings on YT go here: [URL]
It's a half hour long, but shows the extensive amount of editing done to make the final product.
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Jan 29, 2013
CS 6, just updated.Running on an iMac 3.4 ghz Intel Core i7, 16 g ram, tones of scratch disc.PS opens and I can do the work but when I save and move on to something else, it crashes everytime. I have sent 7 crash reports to Adobe today.
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May 29, 2012
Photoshop CS6 is extremely unstable for me when I try and do any 3D editing. It crashes when I try to move, scale, and otherwise orient the object. It crashes when I try to do Snap to Ground Plane. When it doesn't crash at Snap to Ground Plane, the command doesn't work and nothing snaps to the ground plane.
Here's a 1 minute video of it crashing. The first part shows that I've already defined the ground plane. The second part shows me wanting to put a peice of furniture into the room and finding the Snap to Ground Plane option. When I click it, the program crashes.
[URL]
I already have the latest drivers for my HD 5650, and I can't upgrade my video card because it's a laptop.
Any options short of spending $1000+ to get a new video card?
Screenshots of my preferences - if I disable the use of my graphics processor I no longer have any 3D functionality in Photoshop, if I set my drawing mode to Advanced and place checkmarks on things it crashes as well:
[URL]
System Info:
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x32
Operating System: Windows 7 64-bit
Version: 6.1
System architecture: Intel CPU Family:6, Model:5, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
[Code]....
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May 29, 2012
my CS6 keeps crashing constantly. Sometimes it's after I click a tooltip, sometimes it's when I save, sometimes it's when I use a keyboard shortcut. I get the same crash report every time:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 13.0.0.0
Application Timestamp: 4f61c045
Fault Module Name: atio6axx.dll
Fault Module Version: 6.14.10.10834
[code]...
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May 31, 2013
our photoshop cs6 (with latest update to 13.0.4) keeps crashing daily and is not stable at all. so we would work with cs 5 again, as this version is very stable and wont crash even once in a year.
we are daily/"9-5" working at a photographers´ studio and use 2 different macs:
- brand new mac pro 6-core (2010/Westmere) with 48GB RAM under system 10.8.3
- old mac pro with Two 2.66 GHz Dual-core Intel Xeon "Woodcrest" from 2006 with 16GB RAM under system 10.7.6
(both with standard equipped/shipped graphics cards)
cs6 crashes daily whith following tasks:
- frequent crashs: using "motion blur"
- frequent crashs: using "refine edge"
- sometimes using "transform tool"
during our tests, we found out, that "disable graphics card" (photoshop>settings>performance) in the mac pro from 2006, would prevent a crash, when using "refine edge". in the latest mac pro from 2010, we did not find any solution to prevent a crash.
a "crash", we define as follows: during the mentioned tasks, photoshop is gone from the screen in the blink of second, and an osx sign appears "photoshop has crashed"..
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Feb 11, 2013
I am running Civil 3D 2012 and my Hydraflow crashes everytime I run an analysis. I am using a known Q and have input pipe inverts/slopes and pipe sizes. Everytime I try running an analysis I get the following message: Line 1, 2, 3 has no flow. Check pipe size(s) and slope(s). Then the program closes up.
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Apr 17, 2012
running win7 pro..had to move to this to support canon 5dmkiii raw files...tried everything to figure it out but just dies
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Sep 17, 2012
I have been experiencing constant crashes to the desktop using a fresh install of CS6 while attempting to use the text tool.
My other problem is that photoshop does not seem to detect my graphics card, it says "Photoshop has detected an error in your display driver" and I cannot access any of the GPU options.
I have updated to the latest version of Photoshop. I have the latest drivers for my graphics card.
My setup:
3570k
7950
8gb
1680x1050 + 1024x768
Windows 7 64bit
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May 30, 2012
My adobe Photoshop CS4 extended crashes constantly when I open/import a 3d model/file.
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Dec 2, 2010
Sometimes I can get it to do a Batch Convert without crashing. Sometimes.
It will always crash when I drag an MTS into the timeline.
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May 23, 2011
Video Studio is constantly losing audio I import. I have to replace it in the time line almost every 5 minutes. Had this problem with X2 also. Updated all drivers still losing audio.
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Jun 1, 2013
Photoshop CS2 crashes when editing photo on Mac OS 10.6.8. What is the problem? I worked fine before.
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Jun 14, 2013
Someone in the office is running AutoCAD 2011 (Windows 7) and the program keeps closing itself just saying fatal error. It seems to happen when a command is entered, particularly while editing text which seems to close it every time. It's not limited to editing text though. It happens on multiple files as well. I've read there were some issues with 2010 closing while editing text but I can't seem to find anything about 2011 having problems with it. She restarted her computer and it seems to be working now, but this has happened in the past and the problem will come back.
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Jun 12, 2013
Publishing parts to C Center or Editing tables in C Center Crashes Inventor Prof 2014
Before i say anything let me say that this problem occured last night.Was always there as i had not used the feature before in 2014. I uninstalled ONLY Inventor from the suite and re installed. It worked !!
Tonight i was publishing new parts and then Inventor crashed. Since its crashed again i cant publish or edit part family tables to make additions etc with Inventor crashing.
I believe something has corrupted again within the Inventor 2014 install and i dont know what.
Im looking for some pointers as i dont really feel like uninstalling and reinstalling Inventor to fix it.
I have cleared the cache from users folders etc. Im guessing i need to clear some thing else as well. This crashes in both Vault and local CC files.
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Oct 5, 2010
Sometimes (only every now and then), when I try to render a project to AVI VS instantly crashes. Lets say I have three projects, project1, project2 and project3. Project1 & 3 will render to AVI just fine, every time. Project2 will crash every time I try to render to AVI. I can render any of the projects to MPG, MP4, WMV, whatever else I want. If I recreate project2 from scratch as Project4, it will then render to AVI just fine. If I remove >>EVERYTHING<< from all timelines in project2, then add a new clip that did not exist before, it crashes when rendering to AVI. Project2 contains both AVI and MPG clips created/captured with VS X3 just a couple of days prior. VS X3 has all the latest updates.
When I say render to AVI I mean I select Share->Create Video File->Custom->AVI and leave it at the default of 24bits, 720x480, 29.97fps, Lower Field First, Uncompressed, PCM, 48.000kHz, 16bit, Stereo. Video on the timeline includes MPEG-2, Lower Field First, 24bits, 720x480, 16:9, 29.97fps, VBR, LPCM, 48000Hz, 16bit stereo and Microsoft AVI OpenDML, 29.97fps, 30532.12kbps, uncompressed, 24bit, 720x480, PCM, 48000Hz, 16bit, Stereo.Although this is a rare occurance, it is a real pain to have to recreate the video from scratch every time this happens.
The computer is a new Windows 7 Pro 64bit, Core2Duo E7500, 4GB Kingston HyperX RAM, 750GB WD Black SATA, Radeon X1550, Asus P5QL/EPU, Pioneer SATA DVD+/-RW, Antec 380 power Supply. Windows has all updates, AV is Microsoft Security Essentials, software installed includes VS X3, Adobe PS Elements 8, Super Video Converter, Office 2010, Nero 8 Essentials, Microsoft Expression Web 3, QTIndexSwapper2, Filezilla, Audacity, Adobe Reader 10 and supporting software that those applications install.
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Jan 22, 2012
I have a problem with VS X3 due to the fact that the burner crashes. I have made some DVDs with it previously. I have loaded VS X4 trial version and that will burn the DVD. I do not feel that I should buy the new version just to get the burner. The error message is:
Stopped working
Problem signature:
Problem Event Name:APPCRASH
Application Name:BurningApp.exe
Application Version:1.0.0.50
Application Timestamp:4b293ba0
[code]...
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Dec 11, 2012
I installed a trial version of Pro X5 with Windows 7. Almost every time I try to capture video it crashes.
Camera is a Sony HDR-HC5E. The only format I am offered is MPEG. Sometimes it begins to capture, other times there is no picture on screen and nothing is captured, most times I get a NOT RESPONDING warning and Video Studio just freezes. Sometimes it works but very rarely!. I have reloaded X5 three times.
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Feb 25, 2011
I just bought VSx4 but I noticed it crashes as soon as I try to capture
my camera: canon HV20 -firewire connected
my OS: windows 7
I already:
uninstalled, re-installed VSx4
turned off/pc - camera
connected/disconnected camera
since I installed vsx4 I can't capture in vs x3 too.
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Feb 4, 2011
First, it took several days just to get it to install. It finally installed after a sys restore and I was off and running. I really liked the package, especially Express. I played with it for a day, liking it more and more, and then all of a sudden it says " Corel has stopped working". Does this when I trying to do anything. Last thing I did was edit a few old clips and put them back in the folder with the originals (renamed). Could this have caused it? This is getting to be a High Maintanence program.
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Feb 6, 2012
I purchased Ulead Video Studio 10 for my son about 4 or 5 years ago and installed it on his Vista machine. When first installed, it worked great. After a few months, it began freezing and/or crashing his computer. I was unaware that he was having problems. He just kept rebooting and then continued until his project was completed, or just got frustrated and quit the project.
When I discovered he was having these issues, we found and ran the available Ulead patches, which improved things a bit for a while. Then, having issues again shortly thereafter, we upgraded to Video Studio 11, which again improved things for a short while. He has been unable to complete a project within the last year. Video Studio is at a point now where it freezes constantly and Vista pops up the message “Ulead has stopped working” with a “Close Program” Button. Sometimes it takes 10 or 20 minutes to freeze, sometimes it freezes instantly and sometimes in between.
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Aug 13, 2011
I've been using VSX4 for about 4 weeks without any problems, aside from the very occasionaly crash. The last time I used it was three days ago.
I've tried to use it today to find it crashes at startup every time. I have restarted my PC several times to no avail. As far as I can recall, I have not installed anything in the last three days, or updated drivers.
I have uninstalled and then reinstalled. Again, to no avail.
VSX4 creates a dump file each time, which I can't view in any software I have.
I have tried contacting Corel but get a very cryptic message that a case has been created then "Case creation fail" message!
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Feb 10, 2012
VideoStudio PRO X3 crashes very often when rendering a VSP-file (with m2ts videofragments) that contains also transions and text.
It happens when I want to create a HD-file (PAL, Blu-ray /MPEG or H.264/ 1920*1080). Disabling SmartRender did not work. Also setting off hyperthreading did not solve the problem.
The problems do not occur when the VSP-file only contains m2ts fragments.
The recommendations given by Corel Helpdesk (download & install VS updates, C++ and DirectX updates) were not very useful because I had already implemented the most recent updates
My current version of VS PRO X3 is 1.6.2.69.
- Does these kind of problems also occur with VS PRO X4 Ultimate?
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Apr 25, 2012
I've been using VSX4 for about 4 weeks without any problems, aside from the very occasionaly crash. The last time I used it was three days ago.
I've tried to use it today to find it crashes at startup every time. I have restarted my PC several times to no avail. As far as I can recall, I have not installed anything in the last three days, or updated drivers.
I have uninstalled and then reinstalled. Again, to no avail.
VSX4 creates a dump file each time, which I can't view in any software I have.
I have tried contacting Corel but get a very cryptic message that a case has been created then "Case creation fail" message!
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Sep 4, 2011
So I had VS x3 and it started to give me serious problems, i.e. no longer able to export to MPEG-HD, So now I have X4 thinking it would resolve my issues, but no. Now I cannot even launch X4, as soon as it opens I get an 'unexpected error, program needs to close' message. It freezes immediately, and I cannot even open any menu items. I have tried removing and reinstalling QuickTime 7.55, also tried updating my codecs and uninstalled/reinstalled VSx4, none of that worked. I installed this program on my desktop, and it works fine there but ther only difference there is my desktop runs Vista Ultimate 64-bit, and my Alienware M11x runs Windows 7 Home Prem 64-bit.
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Jul 9, 2011
I've been a VS users since version 6 and have been able to work around the many nuances that each version upgrade had. I upgraded to VS X4, got myself a blu-ray burner and some BD-R's, and prepared my home videos. I'm consistantly geting the 'Unspecified Error 5:0:0' during the burning stage. After 6 wasted BD-R discs,.
Camera: Canon Vixia HF20, all AVCHD formatted video
Background music selected for all menus
Motion menu checked (tried unchecked as well)
No background image (using one of the provided 8 templates)
Moving path unchecked (tried checked as well)
Menu In/Out: none (tried both enabled at default, initially)
Video length is 19.66GB total, 26 menued video segments
I've updated to X4 SP1
I even tried copying over the afCvtTitleMenuRenterUnit.dll 'fix'.
For the video segments, I initially let X4 render them all. When it failed, I created video files (previously my standard method when making discs), creating .m2t (blu-ray H.264 (1920x1080)) for each segment and used those video files for all future burning attempts (as opposed to the VS Project files).
I can see the blu-ray disc has almost fully been written to after ejecting it (after the error). However, it can't be read either on my computer or on a standard TV blu-ray player.
I haven't tried burning a DVD yet, and will try that next to see if this is just related to blu-ray discs, or not. I can't really tell if all of the other posts on this similar topic were in regards to DVD burning, or blu-ray burning.
Running into this issue on earlier verisions, I was able to make an ISO file then burn a DVD with other software. That option doesn't seem available for blu-ray discs?
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Mar 3, 2013
I wanted to make a gameplay, with voice-over, but every time I try to render the project, the Videostudio crashes (When I try to reder it as MPG/MP4/WMV, it crashes at 4%, when I try to render it as avi, it crashes at 91%) SP1 installed. Video files and audio files:
Note: The first Windows shows the bandicam-video properties, and the second one shows the screen capture properties. (*recorded)
My hardware informations are on my profile. The Event Viewer (or something like that, I have hungarian windows) says this:
I tried everything, Even recording my screen while playing the project. But the video was lagging.
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Sep 19, 2011
i have the Pro version (purchased) with SP 1 (VS X4) But i have one error all the time, it crashes at exit, all the time.
I cleaned up temp folders, run disk cleaner in windows, run CCleaner and other utils.I also deleted all registry entries to VS X4 i could find, reinstalled VS X4 with SP1, but same problem.
System: win 7 32 bit With Nvida card 500mb
CPU: Intel core duo 2.8 GHz
4 gig ram
about 200 gig free at system-disk
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Sep 10, 2010
My VideoStudio Pro X3 crashes every time I run a project. The projects vary in length from 15 seconds to 30 minutes and comprise MP4 files in one and MOV files in another. I have applied the latest patch, but that didn't work. When it crashes I get the following error message:An unhandled win32 exception occurred in vstudio.exe [9600]. Each time the number in square brackets changes as well. I have an HP PC running XP with plenty of grunt and 900GB of disk space and 3.84GB RAM. The files are coming from my Digital Video Camera HiD with a resolution of 1920x1080. I have the latest versions of Quicktime and Bonjour.
Since purchasing the product last year I have not been able to use it and each time I fill in the contact form to send to Corel support, I hit the Continue button and nothing happens, so have not been able to get any support from Corel. There is no error message or reason for not being able to contact Corel.
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Dec 2, 2013
I have a 1 hour long project. Nothing too complicated. There are about 20 smart sound clips, no clip longer than about 4 minutes. If I disable the Smart Sound track, the project renders correctly. If I enable the smart sound track, I get a crash at about 95% along the render. If I select smaller portions of the project, say 15 minutes of it. It might render. Sometimes yes, some times a crash at 95%. what I can do to fix the crashing with smart sounds?
Note, same project on two different machines acts the same way. Reseting VS X6SP1 didn't change a thing.
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May 20, 2013
i'm using videostudio x6 to cut and recode ts-files from am Kathrein UFS 923 sat recorder. But i have infrequent crashes during "opening video file". Some ts file makes the opening dialog hangs up (this occurs at the mouse single click on the ts file and the double click too Another software: DVD HD Studio 3 from Hanilein-Software manage this ts files correct ..
Exist a Corel-log-file to see the problem ?
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