Lightroom :: 4.2 - Image Appears To Be Damaged
Dec 16, 2012
LR version - 4.2
OS - OS X 10.8.2
I've just moved to a new computer and also I've just started using LR4. Since moving I've had a few of my imported images display the 'The image appears to be damaged' message when in develop mode.
The image appears undamaged and I can edit and export without issue, if I copy the image on disk the copy will also cause the message to appear however when I copy the image to another computer (running Windows 7 and LR 3.3) and that doesn't report the image as damaged.
I'm not too sure what causes LR to report the image as damaged also I don't know why the image would appear damaged on one computer and not on another.
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Oct 17, 2013
I have several raw images that were imported directly from the memory card into LR5 as DNG files. They look fine in the Library mode - both in Grid and Loupe view, but when they are opened into the Develop module they have gray and pink boxes as if information is missing and I get an error message saying "image appears to be damaged".
Is it really damaged or is there a way to resolve this? When I look at the file itself through Finder it shows the damage, so I'm thinking it's damaged but somehow the previews aren't?
Just want to understand before I import again or start editing only to lose more pictures. Is it a bug?
We recently installed extra RAM only to find out it wasn't compatible with the Mac. We have the correct RAM in there now, but I don't know if I should uninstall and reinstall LR5 or if it should now be fine with the new RAM or if it's totally unrelated to the RAM.
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May 3, 2012
I get message in Lightroom when exporting the raw file. "The file appears to be unsupported or damaged (1)"
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Nov 3, 2013
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Nov 14, 2013
I've got a catalog that work fine in LR4.4, but when I try to upgrade them to LR5 I get the error, "Lightroom couldn't update the format of its catalog file because the file appears to be damaged." The catalogs aren't damaged as they work perfectly in LR4.4. I urgently need to update them to a new mac with LR5.
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Apr 4, 2013
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Jul 3, 2012
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Mar 14, 2012
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Oct 22, 2013
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Sep 6, 2013
Why do my .JPG files "appear to be unsupported or damaged" in LR 4? I've never had this isssue before, just (attempting) to import files from my snycomatic folder (taken with my iphone). I've been doing it exactly the same as usual, but this time when I attempt it I get "the files appear to be unsupported or damaged."
All are jpeg files, all open in finder just fine, and it did allow 8 of the 30 some odd pictures to be imported? preview image(s) were unavailable in the thumbnails, though the ones that worked were visable.
I did double check and the folder permissions are all fine and I seem to be able to import other files from other folders with no issues.Running Lightroom 4.4 & OSX10.7.5 on a Mbpro.
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Mar 27, 2014
I can drag these same pictures to Lightroom and work on them but I can't import them for catalog. They preview in any viewer but I can't import for catalog.
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Jun 6, 2013
I'm synchronizing my LR files with my Hard Drive files. I get an Import Results page that says: Some import operations were not performed. The files appear to be unsupported or damaged. It then lists the files that could not be imported. When I look at the files, some are .CR2 (Canon RAW) files, some are .TIF files, and some are .PSD files.
I don't know when the problem originated, but I was able to open them earlier. There are hundreds of files that cannot be read.
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Mar 7, 2012
I got this message importing to LR4:
=====
The files appear to be unsupported or damaged. (2)
DSC01351.ARW
DSC01352.ARW
=====
Actually there are 41 files with this message. They happened on one day; all other days the files had no problem, so I don't think it is a card error. Every day I back up the card twice before deleting files for the next day. All copies have the error problem for that one day. I'm using a Sony a580. On the day in question, the playback function worked and I could see the photos I had taken.
There is lots of software for recovering deleted files, but that's not the problem. I need to fix damage, and although I wouldn't mind paying, I can't find any programs that give you even a hint that they will work without the money down first.
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My catalog is damaged after the power of my hard disk suddenly turned off.
I was importing my images to my catalog when the power was switched off. This caused an error in LR3.
And now I can't open the catalog anymore. I already created a new one and tried to import the damaged catalog into it but this didn't worked.
My images are still ok. All I want to recover are my tags and my collections as I had spent quick some into it.
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Sep 3, 2013
I just came back from a long trip out west and almost all (a very few do open) .nef images in Lightroom 5 64bit give me the "unsupported or damaged" message.
I imported the files using Picasa and can view them just fine on there and can see the EXIF data.A lot of searching online led me to try converting the files to .DNG using the DNG converter 8.1 but I get the same "unsupported or damaged" message.
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I had a blue screen while working with Lightroom and now I can not open catalog. I got this window: recover data from the directory? Option "Import from another catalog" also does not work.
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Is there anyway to do that? the usual export throws a missing file alert.
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Oct 11, 2012
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Here is what I've tried so far:
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[URL]
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