Illustrator :: CS6 Crashes When Trying To Export To PNG / Save For Web / Filters
Jul 17, 2013
I am using Illustrator CS6 on OS X 10.8.4. Anything that rasterizes the artwork causes Illustrator to hang. Export (PNG), Save for Web, Filters like Drop Shadow or Gaussian Blur (even when just checking the preview box).
I've read through some discussions that suggested:
– Uninstalling the entire CS6 suite and re-intalling it
– Going into Disk Utitlity and 'Repair Permissions'
– Creating a new user account on my Macbook, deleted the old user account and re-installed the CS6 suite
But none of the above suggestions worked. As soon as I create a new user account Illustrator began to crash again upon export the next of couple days.
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Jul 31, 2012
My issue is pretty straightforward, I cannot export to PNG unless I trash the Illustrator preferences (located in: user/Library/Preferences/Adobe Illustrator CS6 Settings/en_US/) BEFORE I start Illustrator. As soon as I close Illustrator, I must delete those preferences again the next time I start up the program or I won't be able to export a file.
- I recently upgraded to Mountain Lion, but I was having the same issues in Lion.
- I have uninstalled the whole CS6 Creative Suite and reinstalled (literally deleting every single Adobe file in the Library folder) still the same issue.
- It seems to only be PNG files that I can't export to. If I try and make it a JPG it will export (I do commonly need to export with transparency so JPGs won't work for many things I need to export).
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Jun 13, 2013
Mac OS X 10.8.4
Illustrator CS 6
Everytime I try to do save for web in Illustrator CS6 it gets hung up and I end up having to force quit the program. I have uninstalled and re-installed the software and it works once but then goes back to doing the same thing. I also noticed that now the program is getting hung up when I try to undo a move or text and again I will have to force quit the program.
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Jan 2, 2014
Illustrator CC crashes upon saving using OS X 10.75 on a Mac, with Dual Core Intel Xeon processor and 5 MB of memory. Tahoma and Verdana fonts are intalled. We cannot save a crash log, because the computer freezes, and we have to restart!
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May 14, 2012
I just installed Illustrator CS6 from the creative cloud and it will not allow me to save. The entire program crashes. I also installed Photoshop CS6 and that is doing fine.
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Oct 14, 2012
we are having big problems with our illustrator cs5.1 on windows 7 since today.
For some reason it started crashing when we want to save both new and existing files...
if we open a or existing document in cmyk color mode and just have text and shapes etc in the file it will save it as normal but it will crash trying to save if we placed anything into the file such as a jpeg and it will also crash if we changed the color mode to rgb.
we have tried all we can think off...deleting the illustrator setting files...uninstalling and reinstalling..even with the adobe suite cleaner tool..
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Sep 18, 2013
Illustrator CC keeps crashing every time I try to save a file. My Creative Cloud is up to date, and I have a brand new iMac with 8GB Ram and the latest operating system. The average file size I've been working with is around 4MB, so not very big. I also make sure that I have as few programs opened as possible while I'm working in AI.
I've been talking to Apple Care every week, and even went back to the store to change my computer for a new one, but am still having problems.
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Dec 9, 2013
since a month, when i try to save a job in adobe illustrator cs 5, it appears "unknowned error" (italian version) and i can't save my job! i tried to save as pdf, as ai, to export as a jpg, nothing is possible!
i uninstalled all the software and i instaleld again: sometime it goes well, but evryday i have this problem
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Feb 22, 2011
When saving for web or exporting an artboard is there any way to pre-populate the save file name dialog box with the artboard's given name. It would save having to re-name the file and make good use of that metadata.
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May 22, 2013
Currently running on MAC OS Mountain Lion. Illustrator CS6, Creative Cloud Download - Up-to-date
Tested using a small file size and art board, and both save for devices and exporting just gives a loading wheel with no results (let it go for 2 hours before restarting). We have tried reinstalling program with no change in results. The process works fine with the same creative cloud account on a Mac running Lion.
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Jun 26, 2013
In Illustrator CS5, how can I save or export a set of Artboards in a given .ai file to separate SVG files?
The 'Use Artboards' feature is on the Save As... dialog but it's disabled. It looks like there was an extension (Illustrator HTML5 Pack for CS5) available at one time but its appears to have been removed from Adobe's site.
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Apr 5, 2011
Export Multiple Artboards with Save for Web?
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May 22, 2013
I'm am SO DEVASTATED that CS6 got rid of the option to save as CSS layers in Save for Web. I just updated from 5 to 6 and now I'm looking for an alternative but am having no luck. I've tried some scripts I've found online but none of them work the way I need, or at all.
I do animation in AI where each layer is a frame on the animation. In CS5 I could Save for Web and check the Export as CSS Layers box. This would export all the layers in my AI file to pngs, where each layer is it's own png file, in one folder. I could then import them as an image sequence in Photoshop and turn layers on and off with each frame to create my animation.
I tried exporting my AI file to a PSD file with maximum editability but the more complicated the animation (meaning the more layers and the more objects on each layer) it would start flattening layers without warning. Not to mention the rendering time just opening the file in Photoshop and then trying to save it there once I had created all my frames. Photoshop froze on me 6 times this morning while I was trying things out.
I'm desperate for a simple way to do the CSS layer trick. If I can't find one, I'm going to have to go back to CS5 permanently, or until I can find a solution.
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Mar 23, 2014
I've created an image that has some bleeds and needs to be saved as a JPEG for web display. If I just export it (or save for web and devices), the off-artboard stuff shows up in the saved image (which, of course, is bigger than the artboard). I've created a mask layer that masks the visibility of the excess artwork within AI and the saved file, but the off-artboard area occupied by the masked artwork is still there in the saved image. How can I non-destructively hide this stuff during saves, saving just the artboard?
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Jan 9, 2014
I have white text on top of colored shapes in my Illustrator file. When I export to a PDF or a PNG, my white text does not export and display in the final version.
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May 14, 2013
Illustrator incorrectly crops artwork too small by a few pixel when using Save for Web or Export. If you fit an artboard to your artwork, either manually using smart guides or by using the "Fit to Selected" command, it will look correct in the work area but when you go to Save for Web it will be noticeably truncated on the right and bottom sides. If all the artwork is supposed to be within the artboard then toggling "Clip to Artboard" will actually change the size of the exported image by 1 or 2 pixels when it shouldn't change at all.
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Feb 18, 2014
I just downloaded Elements 11 Editor for mac OSX 10.9, and when I try to use any of the new filters (comic, Graphic Novel, etc), it crashes. What do I do?
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Dec 31, 2013
I want to upload a new logo I've created as a Twitter profile image. I can export the logo as a JPG but what image settings should I use when I save it?
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Oct 4, 2013
When I record a save for web action that exports my artboard in 3 file sizes. 100%, 200% and 400% it works for the first few files.
Then suddenly after a while the first export changes its width and height from 100% to 111%, but not just 111% width and height equally. No it pulls it out of proportion too.
When I manually enter 100% again it all pops back to the correct aspect ration.The 200% and 400% still behave as expected.
If I rerecord it it starts working again. But that defeats the purpose.
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Oct 16, 2013
I want to save presets for brightness/contrast and the smart sharpen filter. I need to edit over thousands of images but I am tired of having to set the same presets manually for each image.
Basically, its just the brightness/contrast and the smart sharpen filter that I use to edit the images. You can save presets for other filters but I couldn't find a way to save the presets for these filters.
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Sep 25, 2012
At work we just put cs6 on a w7 machine running 64 bit which has more than that required mem and or ram to run cs6 - unfortunately I have to use a windows based machine at work (cheapskates). Anyways. I see the 3d menus and the filter menu in PS but they aren't funtional. The filter menu drop down is there but Liquify is the only one that shows up the rest are gray.
The option to choose 3d is also there but they are not functional (grayed out) - I took a look at some online tutorials on using the 3d effect in PS CS6 and Ive gone through it a few times and it still won't work for me. Also, in illustrator when I save for web - when I adjust the pixel dimensions and move the mouse over and click on the image that I am saving for web nothing happens and I'm completely boggled about how to get the image size to change in the save for web pane.
Typically I am used to being able to input the the number into the pixel dimenion field and click on the image and the image resizes (on a mac you can either click on the image or hit return and the image will resize in front of your eyes!). I am unable to get this to work the way I am used to, this happens for me in both ill5 and ill6 on this piece of crap windows machine. Maybe I just need to reinstall? Maybe adobe has changed the way this works? Maybe a sledge hammer into this windows machine would solve all my problems!?
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Jun 20, 2008
Notice that the import / export Layer filters is missing in 2009?
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Jun 21, 2012
Is this functionality still available. I have seen several threads that mention it being available on some people layer manager, but I don't have it on either. See attachment. I remember there being a registry key you could add or change to the tools, but when I did that I always got two errors in drawings that would appear every audit.
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Jun 5, 2012
How to export from Photoshop original filters and import them into Paint.NET?
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Jan 11, 2012
I have a problem with CorelDraw X4, some tools like save, save as, copy, cut, export doesn't work.
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Apr 27, 2010
While "Draw" of Coreldraw X5 is working well, Corel Photopaint X5 does not "Save", "Save as..." or "Export" files. It just does nothing, when I choose to save a file under "something.cpt". It works, as long as it is a JPG, but not as a CPT. I am working on a Win7, with CorelX5 in german. Support told me to reinstall.
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Apr 21, 2013
I was recently given a new CorelDRAW X6 update/service pack within the last month. Since then, when I export a Corel image to EPS, CorelDRAW X6 crashes. Be sure and SAVE before you export!
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Dec 11, 2011
Well I use Corel draw X5 Service pack 2. Recently I have been having the problem of Corel draw crashing when I export any .cdr to pdf using any settings as long as the pages are more than 2 and the resolution is 300 dpi.
I have tried reinstalling it a couple of times but in vain.
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Dec 5, 2012
I haven't been able to EXPORT from Adobe's LIGHTROOM 4 in 2 days! I've rebooted the PC at least 4 times, backup the catalog (with over 90,000 photos that took a while lol), closed photoshop and lightroom and then reopened them countless times and it is still not allowing me to export. The files are not missing and it's just stalling when it starts to export and has to close itself down.
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Aug 20, 2012
I only recently upgraded to 2.8 from 2.6 and was wondering if I am the onlyone missing the option to edit the file extension in the SAVE formwhich basically allowed you to Save, Save Copy, Save As or Export to anyformat from the same form?
I also found it strange that if I now open a JPG file (or drag into GIMP),I can't save changes (to the JPG) directly (it wants to save to native Gimpformat), so I again first have to go to Export instead!
I am wondering why this was incorporated, and if it's going to stay, is there a setting I can set to work like I am used to (and find much fasterand more flexible)?
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Jan 6, 2011
Videostudio X3 crashes everytime I try to export a video. It doesn't matter the file type inputed or how you are trying to export it. It even crashes when trying to export one of the default title screens included with the program. Have tried a clean install with no luck. I have also insured I am using the latest version.
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