Illustrator :: CS 5.1 Crashes When Trying To Save Files
Oct 14, 2012
we are having big problems with our illustrator cs5.1 on windows 7 since today.
For some reason it started crashing when we want to save both new and existing files...
if we open a or existing document in cmyk color mode and just have text and shapes etc in the file it will save it as normal but it will crash trying to save if we placed anything into the file such as a jpeg and it will also crash if we changed the color mode to rgb.
we have tried all we can think off...deleting the illustrator setting files...uninstalling and reinstalling..even with the adobe suite cleaner tool..
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Mar 11, 2013
I work on Mac OSX v10.8.2. Full system/crash report.
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Jun 13, 2013
Mac OS X 10.8.4
Illustrator CS 6
Everytime I try to do save for web in Illustrator CS6 it gets hung up and I end up having to force quit the program. I have uninstalled and re-installed the software and it works once but then goes back to doing the same thing. I also noticed that now the program is getting hung up when I try to undo a move or text and again I will have to force quit the program.
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Jan 2, 2014
Illustrator CC crashes upon saving using OS X 10.75 on a Mac, with Dual Core Intel Xeon processor and 5 MB of memory. Tahoma and Verdana fonts are intalled. We cannot save a crash log, because the computer freezes, and we have to restart!
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May 14, 2012
I just installed Illustrator CS6 from the creative cloud and it will not allow me to save. The entire program crashes. I also installed Photoshop CS6 and that is doing fine.
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Jul 17, 2013
I am using Illustrator CS6 on OS X 10.8.4. Anything that rasterizes the artwork causes Illustrator to hang. Export (PNG), Save for Web, Filters like Drop Shadow or Gaussian Blur (even when just checking the preview box).
I've read through some discussions that suggested:
– Uninstalling the entire CS6 suite and re-intalling it
– Going into Disk Utitlity and 'Repair Permissions'
– Creating a new user account on my Macbook, deleted the old user account and re-installed the CS6 suite
But none of the above suggestions worked. As soon as I create a new user account Illustrator began to crash again upon export the next of couple days.
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Sep 18, 2013
Illustrator CC keeps crashing every time I try to save a file. My Creative Cloud is up to date, and I have a brand new iMac with 8GB Ram and the latest operating system. The average file size I've been working with is around 4MB, so not very big. I also make sure that I have as few programs opened as possible while I'm working in AI.
I've been talking to Apple Care every week, and even went back to the store to change my computer for a new one, but am still having problems.
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May 17, 2012
How to save files with spaces insted of dashes in Save for Web dialog window in Illustrator CS6?
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Mar 9, 2013
I installed a OKI C301dn printer this week, thats when the problem first occured (not sure if the printer has anything to do with the problem, but it's the only 'change' i made) Most .ai files will open normally, except the one I need.The specific ai file (contains a linked jpg and a linked psd file) opens normally on my other machines (Mac and Pc) I removed the printer and CS5, used the Adobe cleaning tool and reinstalled CS5 but the problem remains. (I also did a memory check, registry clean) I'm using Win7 64bit on a i7 system with 8gb
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Feb 12, 2013
Windows 7 SP1, Illustrator CS6.The end users spends 7 hours of their 8 hours in Illustrator. As part of the job, they have to have over 40 different files open at the same time because they are working on several jobs at the same time as well as working forward. So the answer is not "they have to close some files". This, unfortunately, is not an option. We recently upgraded them to CS6. They said that version CS5 was fine and didn't crash like this. But Illustrator CS6 crashes on them, closes itself, and obviously they lose all unsaved changes (saving the changes isn't a choice either, because the files are shared and have to stay original).The only modification we've done to the program is to UNcheck "Append" in the preferences.This happens on all 3 computers for all 3 users, so I don't believe it to be end-user related. Any way to get Illustrator to stop crashing?Is there a specific limit on the number of files that can be open?
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Dec 4, 2013
I would like to be able to save all open Illustrator files at once.
For example: I am working on a series or collection of designs. Each design has multiple artboards in it that make the files rather large. I am making minute changes to each one that require grunt work. I would like to be able to open 10-20 files at a time, copy and paste the chagnes i need, hit Save All and walk away. So is there a way: a command, a script, something that does this?
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Nov 22, 2013
Is there a way or a script to save all open files in Adobe Illustrator?
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Jul 11, 2012
For some reason I can no longer save .pdf files from Illustrator and Indesign in CMYK color modes. That is, the file will save, but it always ends up as an RGB file. I've reset my Illustrator preferences on startup and I have deleted the ai prefs file as well. I've also done the same for Bridge, InDesign and Photoshop.
Why this would happen and what I can do so I can create CMYK PDF files again? I need to send art (created in InDesign) to the printer in CMYK color space.
I am working on a Mac. My operating system is OSX version 10.6.8.
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Mar 4, 2014
What do I need to do to be able to once again save files as pdf with out freezing up AI
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Jun 26, 2013
In Illustrator CS5, how can I save or export a set of Artboards in a given .ai file to separate SVG files?
The 'Use Artboards' feature is on the Save As... dialog but it's disabled. It looks like there was an extension (Illustrator HTML5 Pack for CS5) available at one time but its appears to have been removed from Adobe's site.
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Aug 2, 2012
Problem: When using Illustrator (CS4), saved files as .EPS, do not have the appropriate Illustrator icon on the file. When I click on them to open, instead of opening in Illustrator, the file open in "Preview".
NOTE: ".AI" files saved, do not have the correct AI icon either, but do open in Illustrator.
What can I do to rectify this situation?
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Oct 16, 2013
I am working on six very similar map documents. They all are moderately complex with layering, drop shadows, and some placed raster files. I have linked rather than embedded the big tif raster files.
The confusing thing is that some of the illustrator files save in 2 seconds, and some of the files save in 2 minutes.I have compared all the settings, and I don't see what I'm doing different on the ones that take a long time to save. All big placed files are linked, not embedded.
The only clue showing a difference is that the files that are taking a long time to save are about 200mb in size. The files that are saving quickly are about 1mb in size.
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Apr 16, 2013
I am not able to save my files and illustrator gives the message 'An Unknown Error has occured'. In a previous discussion transparency is called out as the culprit however I am not using transparency in my document and have checked all the items. I have also tried copying the work into a new ai file however this also will not save. This is has happened to me about 5 times since I updated to CS6.
Update - I just closed Illustrator and lost all my work and then an Adobe update window showed up asking me to update Adobe Air. I recall an Adobe Update window appearing once before when I had problems solving. Could the Adobe update window interfere or prevent me from saving my documents?
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Mar 13, 2013
I recently found the following jsx script, which saves a multi-layered IL file into 1-layer-per-file with PNG format.
This file is very useful, but i'm currently working on a project that requires the files to be saved into SVG format.
Is there anyway to edit this script to save the files as SVG instead of PNG?
// *** Export Layers as PNG files (in multiple resolutions) ***
//
// Version: 1.0 (29 Aug 2012)
// Copyright Arcticmill 2012
// www.arcticmill.com
// Developed by: Johan Otterud
//
// This script will export all layers that have a name starting with "#", or "%" into a subfolder of the current .ai document.
// These options can be configured below:
// *** Config options ***
var subFolderName = "Export";
[Code]...
Remember that you must add a "" + exportLayersStartingWith + "" (when exporting the layer cropped to it's bound) or "" + exportLayersWithArtboardClippingStartingWith + "" (when layer should be clipped to artboard) to the beginning of the layer name. Also make sure that they layers you want to export are not locked or hidden.");
} else {
// Show a completed message
alert(layersToExportCount + " layer(s) was successfully exported to:
" + exportDirectoryPath);
}
[Code]....
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Feb 19, 2014
I work in a print shop that prints biggish stuff. I will frequently have files that postscript to close to a GB or more. Working on simple vector art with a few images in CC is not too much of a problem, but I still notice CC is slower than CS 6. The big problem is when I get a few 200mb PDF's, or files with layers of transparent PSD files in them etc, big busy files, then AI CC really bogs down, or frequently crashes altogether. CS 6 is MUCH better. I don't have the font issues, AI CC works fine with simple files. Saving & opening these big files is such a problem, I just save them back to CS 6, but that causes problems too, I do not want to, nor should I have to have 2 versions open at the same time.
I always try to optimize the files as best possible, but it is tough sometimes as they R supplied by the customer, and the time it takes. We save to a Windows Server 2008 R2 box over gigabit network, which I know is not best practice, but no choice with the sheer volume of files. Would B insane to try to keep track & copy them back & forth, and it was never a big issue with CS 6. I am the first victim in our office, but the other 3 Mac Pro's will B switching over to CC this week, and I know the operators will B crying.
Mac Pro 2.4GHZ 12 core 32GB 1TB
Mac OS X 10.7.5
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Sep 1, 2013
I'm making a book with large full bleed illustrations on each page.For ease of use I would like to use regular photoshop fonts. If I flatten and save my pages as Tiff files will it be the same as outlining fonts in Illustrator? In other words I won't have to include fonts. I am then going to drop the pages in InDesign in correctly paginated spreads to staple in the middle.
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Sep 4, 2012
I'm trying to set up an action to save a batch of files I creating using the variables tool (as detailed in this video: [URL]), I'll go into the Actions window, and record myself saving the current file in .Ai format, and then stop recording. Seems pretty simple, but when I set that action to run a batch on my dataset it saves all the files without an extension. Am I missing another step where I set the file format that the action is supposed to save with? I'm confused. I've tried this using a few different file formats and they all come up the same.
this is what my Output looks like:
and my simple action:
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Mar 24, 2014
I started at a company and I have a computer with CS6, while everyone else in the office has cs5.
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Jun 28, 2013
Windows 7 PC. Photoshop CC crashes when trying to save a psd file as a jpg file using Save As...
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Sep 17, 2013
why, I changed nothing on my system, recently I can't save for Web anymore. At the point I click the menu-button, the program shuts down, no chance to save anything.I installed it completely new (the whole CS2 suite!) and didn't took over any presets.It's running on Windows 7
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Nov 8, 2012
I already tried dumping preferences. This started happening suddenly and consistently crashes even on newly created files. Crash report below:
Process: Adobe Photoshop CS5.1 [384]Path: /Applications/Adobe Photoshop CS5.1/Adobe Photoshop CS5.1.app/Contents/MacOS/Adobe Photoshop CS5.1Identifier: com.adobe.PhotoshopVersion: 12.1 (12.1x20110328.r.145) (12.1)Code Type: X86-64 (Native)Parent Process: launchd [131]
[code]....
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Nov 11, 2008
I recently installed CS4, but because of the slow performance problems with it, I've gone back to using CS3. I'm finding that every time I use CS3's Save For The Web function, CS3 crashes. I tried re-installing CS3 but the problem persists. Save For The Web on CS4 is OK.
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Sep 18, 2012
Faulting application name: Photoshop.exe, version: 13.0.1.0, time stamp: 0x5022da9d
Faulting module name: CoolType.dll, version: 5.10.33.20743, time stamp: 0x4fce9787
Exception code: 0xc0000005
Fault offset: 0x000000000006fa62
Faulting process id: 0x338
Faulting application start time: 0x01cd95780cc4dba5
Faulting application path: C:Program FilesAdobeAdobe Photoshop CS6 (64 Bit)Photoshop.exe
Faulting module path: C:Program FilesAdobeAdobe Photoshop CS6 (64 Bit)CoolType.dll
Report Id: 93a84e3a-016b-11e2-803a-0023ae600652
This is the error report
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Jun 19, 2012
Recently, my graphics card stopped working, so I've been forced to use an onboard GPU until I can get the money to buy a new one. The problem though, is that the onboard GPU is VERY old (approximately 6 or so years), and every time I try to save something in photoshop CS5, the program crashes without even giving me an error message. Does the graphics card even have anything to do with it?
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Aug 13, 2013
This is happening intermittently, most often after flattening a multi-layer image converting to 8-bit then trying to save as a jpeg, the error occurs as various points during the "save as" dialog. When I installed a 3rd party plugin (correctly installed and up-to-date NIK collection) the error occurred more or less on every "save as". I'm running Windows 7 Professional 64-bit. I've tried resetting prefs and I've removed the 3rd party plugins and I'm back to crashing about 30% of the times I use "save as"
When the error occurs It appears to have an event 1000 in the event log. I've copied the "system info" and one of the crash report texts below:
System info:
Adobe Photoshop Version: 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:12, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
[code]....
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Mar 4, 2013
Got CS6 two weeks ago and can only use it on my Macbook as on my iMac it crashes when I save an image.
[URL]
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